I have a water leak or I should say had a water leak in my hallway bathroom tub's faucet. I had…read moreanother plumber come out a week ago and they put sealant on it and it appeared to be fine. I noticed yesterday (Saturday) there was a very slow drip. I placed a bin underneath went to sleep woke up and it was partially full. I called Roto because I needed the service today and not tomorrow. I was scheduled for today within a 2-hour window for my zip code. Guy, the technician, was great. He quoted me a price, went to get the cartridge that needed to be replaced and returned quickly. I also had a water restoration technician, Rolan, come out as well. I explained the water leak that had occurred from the drip down to the other unit was going to be taken care of by that owner and I would just pay for the materials. He provided information regarding condo insurance and what his work would cover. Guy showed me where my water turn off was located. He completed the work within 20 minutes. He went over the warranty for labor and not the part because Roto-Rooter didn't provide the part. He said the company would be willing to work with me in case there's a future issue by discounting the labor. I found a coupon on their app which he honored as well. This is my first time using this company and I am satisfied. I highly recommend from the initial call to the professionalism of the technicians. I got text updates as well. (should u choose that option) I'm going to look into their annual plan of $249 which would cover any future visits if needed. Parts may not be included, though labor appears to be. Cheers!

The service was good but the price was so expensive. $600 for 25 minutes of work!! Yes it was a…read moreSunday but still seems overpriced.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Trevor was great! He was able to schedule his initial walk through very quickly. He was clear and…read morethorough on delineating the scope of work and specifically about leaving the space ready for build back. He was very deliberate in the work he said we should undertake and was quite knowledgeable about his craft. He was also very communicative and did a great job, especially considering the price. I would recommend all dry to anyone who might have any issues!

I don't normally write reviews, but All Dry earned this one. We had a neglected mold problem in our…read moregarage and reached out to several companies. All Dry stood out immediately because their quote was not only competitive but comprehensive. While others only offered to remove the mold, Trevor's proposal included full restoration--replacing drywall and repairing cabinets. Having a "one-stop shop" saved us the massive headache of hiring multiple contractors. What really impressed me was how they handled the unexpected. They discovered a hidden HVAC duct that posed a contamination risk. Instead of making excuses, Trevor immediately owned the problem and mitigated it at his own expense. Despite the logistical challenges of working over the holidays, the team remained professional and communicative throughout. I'm writing this primarily because my parents, who have had many bad experiences with contractors in the past, were deeply impressed by Trevor's knowledge and integrity. If you want a team that delivers on their word, I highly recommend All Dry.

Like everyone said, I appreciated Marco's honesty. I initially found them when looking through Yelp…read moresince we were having issues with our bathroom and shed that I wanted to get remedied. After communicating through the Yelp Services option, Marco showed up the morning of during the window of time to get a free consultation. Starting in the bathroom, instead of selling us his services, he told us honestly that we could fix it ourselves by purchasing a few items since they have a minimum charge that wasn't worth it for the bathroom fix. He took the time to walk us through how to fix it and why vinegar doesn't solve the root of the problem. He pointed out things from our paint to our bathroom ventilation issues that we should address. For the shed, he truthfully told us the cost of how much it would be for him to fix it versus us doing it ourselves or hiring some people he was training instead. He wasn't afraid to recommend other people instead of himself and I truly appreciated the information he gave us. We told him we wanted it to be a gym and he even gave recommendations on how to prevent moisture problems in the future. Sometimes it's tough with people being salespeople and selling their services (and I get that they need to sell themselves for their business) but I'm grateful to meet people like Marco who I'd definitely recommend to anyone who needed mold remediation services.

I really appreciate this honest business. Marco came by, assessed our issue and his answer really…read moreblew me away. He said if it were his house, he'd do the job himself to save money and told us exactly what to do. He could've preyed on us and told us we needed a lot of work but he was so honest. I'd totally recommend working with him and if we have any major mold issues in the future, I'd want to work with an owner like him. If he says you need mold remediation, you can likely trust that you really need it. He won't scam you if you don't.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

The best! I had to use two separate companies after a house fire and they were by far the best…read more They had to deal with fire/smoke/water damage and lead dust. SRH was extremely detail oriented and highly organized. They showed up with a large team for collection and were very professional. They cataloged each item in great detail and sent a excellent itemized list to our insurance company which helps with processing our claim and reimbursement. Later when organizing their drop off of our cleaned items, they were excellent in communication and on time for delivery. Our items were meticulously restored down to removing carbon deposits on old car parts! They fixed and restored broken chairs that were in our basement and made them look brand new during the restoration process. SRH's restoration of our child's toys was so detailed I felt comfortable handing them back to my daughter to play with. I would recommend them to anyone who has experienced a disaster and needs this service. I cried tears of joy when I opened their boxes and realized the care they put into restoring our personal belongings. Thank you to their entire team!

Absolutely, hands down, THE BEST Restoration / Moving / Storage company in the ENTIRE Bay Area!…read more Henry, Susy, Maria and the ENTIRE SRH CREW are all VERY professional, kind, and so pleasant to work with. I can't say enough good things about this company, they are just simply AMAZING from start to finish. We had an extensive water damage in our home and due to the work required we had to move out. Thankfully, the water mitigation company our insurance worked with referred SRH to do our packing/move-out and storage of our furniture and household items. I was so nervous and anxious at first because we've never had to move out of our home since we moved in, and we've never worked with professional movers so we had no idea what to expect. From Day 1 of packing, SRH crew put my mind and my heart at peace. These people are REAL PROFESSIONALS in their field! They were punctual (right on schedule), and EVERY single item in my house was so meticulously and carefully wrapped and packaged. Not only were they so efficient, they're also very respectful of their clients and their client's home. 7 months later, they came back and delivered our stuff in the SAME condition it left my house. The only difference, SRH wrapped and packaged my stuff WAY BETTER than when I purchased it. I'm currently unboxing my items now, and I'm still amazed on how well my stuff is packaged. How I wish ALL of the contractors and vendors we've worked with during the remodeling were like SRH. Thank you Henry and SRH for your valuable and quality service. WE NEED MORE BUSINESSES LIKE YOU who actually cares about their clients - especially at a very stressful time. It makes a huge difference and it really means a lot. Thank you and stay blessed! - Aura S.

Chris did a great job repairing drywall for us that was removed for some recent plumbing work. He…read morereplied quickly to our request, gave us a fair price, and was able to start on the dates that worked for us. After patching the holes, he did a great job adding the texture back to the walls so that we couldn't tell where the previous damage was. We will definitely use him again for any future drywall work.

Chris was a pleasure to work with. He scheduled me quickly, did great work, and was extremely fair…read moreon price. His work is great and I'll definitely use him again for any sheet rock needs.

I would highly recommend Steadfast Construction. They helped me restore my residence after my roof…read moreleaked and there was significant water damage on the inside my house. They were responsive, punctual, clean, and they did everything they said they would do. They came out and provided a free estimate for the work and when I hired them, they didn't charge me a penny more. If you need any work done on your house, don't hesitate to call these guys. They are a well oiled machine and their staff is knowledgeable and professional.

Great customer service. Eric was so helpful and actually told us how to handle our issue without…read moretheir service. To me that really shows their integrity, and I would definitely recommend them and want to work with them for future projects.