We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

Trevor was great! He was able to schedule his initial walk through very quickly. He was clear and…read morethorough on delineating the scope of work and specifically about leaving the space ready for build back. He was very deliberate in the work he said we should undertake and was quite knowledgeable about his craft. He was also very communicative and did a great job, especially considering the price. I would recommend all dry to anyone who might have any issues!

I don't normally write reviews, but All Dry earned this one. We had a neglected mold problem in our…read moregarage and reached out to several companies. All Dry stood out immediately because their quote was not only competitive but comprehensive. While others only offered to remove the mold, Trevor's proposal included full restoration--replacing drywall and repairing cabinets. Having a "one-stop shop" saved us the massive headache of hiring multiple contractors. What really impressed me was how they handled the unexpected. They discovered a hidden HVAC duct that posed a contamination risk. Instead of making excuses, Trevor immediately owned the problem and mitigated it at his own expense. Despite the logistical challenges of working over the holidays, the team remained professional and communicative throughout. I'm writing this primarily because my parents, who have had many bad experiences with contractors in the past, were deeply impressed by Trevor's knowledge and integrity. If you want a team that delivers on their word, I highly recommend All Dry.

Outstanding workmanship, reliable service, and excellent communication. The restoration turned out…read morebeautifully, and the team was dependable from beginning to end. Highly recommended

My mom had an emergency situation where here pipe in her bathroom burst all most flooding her…read moreentire downstairs, and needed help fast. They came out and were able to get all the water up, and were very knowledgeable and very helpful. My mother couldn't stop raving about how great the service was, and said it was such a blessing to be able to come across such an awesome business to help her in the midst of her pipe bursting. She said she highly recommends going with Rextoration.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

The best! I had to use two separate companies after a house fire and they were by far the best…read more They had to deal with fire/smoke/water damage and lead dust. SRH was extremely detail oriented and highly organized. They showed up with a large team for collection and were very professional. They cataloged each item in great detail and sent a excellent itemized list to our insurance company which helps with processing our claim and reimbursement. Later when organizing their drop off of our cleaned items, they were excellent in communication and on time for delivery. Our items were meticulously restored down to removing carbon deposits on old car parts! They fixed and restored broken chairs that were in our basement and made them look brand new during the restoration process. SRH's restoration of our child's toys was so detailed I felt comfortable handing them back to my daughter to play with. I would recommend them to anyone who has experienced a disaster and needs this service. I cried tears of joy when I opened their boxes and realized the care they put into restoring our personal belongings. Thank you to their entire team!

Absolutely, hands down, THE BEST Restoration / Moving / Storage company in the ENTIRE Bay Area!…read more Henry, Susy, Maria and the ENTIRE SRH CREW are all VERY professional, kind, and so pleasant to work with. I can't say enough good things about this company, they are just simply AMAZING from start to finish. We had an extensive water damage in our home and due to the work required we had to move out. Thankfully, the water mitigation company our insurance worked with referred SRH to do our packing/move-out and storage of our furniture and household items. I was so nervous and anxious at first because we've never had to move out of our home since we moved in, and we've never worked with professional movers so we had no idea what to expect. From Day 1 of packing, SRH crew put my mind and my heart at peace. These people are REAL PROFESSIONALS in their field! They were punctual (right on schedule), and EVERY single item in my house was so meticulously and carefully wrapped and packaged. Not only were they so efficient, they're also very respectful of their clients and their client's home. 7 months later, they came back and delivered our stuff in the SAME condition it left my house. The only difference, SRH wrapped and packaged my stuff WAY BETTER than when I purchased it. I'm currently unboxing my items now, and I'm still amazed on how well my stuff is packaged. How I wish ALL of the contractors and vendors we've worked with during the remodeling were like SRH. Thank you Henry and SRH for your valuable and quality service. WE NEED MORE BUSINESSES LIKE YOU who actually cares about their clients - especially at a very stressful time. It makes a huge difference and it really means a lot. Thank you and stay blessed! - Aura S.

Living in a 1910 home with water issues incessantly is no fun. I needed mold remediation and clean…read moreup. Ron did the estimate and was incredibly fair in his pricing -- he and his team of Jesus and Nicolas were very thorough and great communicators throughout the 3 day process or was it 4? I would highly recommend Ron and the team at A2Z Restoration for water issues inside their home. They brought in air scrubbers and cleaned the basement and removed the moldy sheetrock and made our home safer. The bigger fix is a french drain but this cleanup was necessary and thanks a bunch to this firm.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

My elderly mom flooded a good portion of her house late on a Saturday night thanks to an…read moreoverflowing toilet that she didn't know how to turn off. She called me early the next morning (Sunday) for help and my first call was to ServPro of Pleasanton/Dublin. Jenni and Carlos were ABSOLUTELY AMAZING to work with and made an insanely stressful experience so much easier to deal with! Within a couple of hours, a team was at my mom's house dealing with the problem. They started the demo/clean-up work immediately, responded to every call and text quickly, came back to do more work once we got insurance approval, left no mess, and Jenni even helped me deal with a ridiculously inept insurance adjuster. They really went above and beyond in every way. I can't recommend them highly enough!

Had a leak earlier in the year and recently saw some discoloration under some paint. Had them come…read moreout to check then abate the mold and they did a very clean and speedy job. Kept it clean, and even kept the tenting up to help keep it clean for when we'd have the drywall repaired.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.