My converted Canon 5D works fantastically and I get great results using their IR filters…read moreWonderful customer service & support

I have had two cameras converted, and couldn't be more pleased with the service and training.read more

my experience was just as awful as MattS and Anna and all the other bad reviews…read more first i want to respond to Matt's experience. I was an optician for years. i was TAUGHT to spend as little time as possible with the people that come in on welfare or use Apple insurance, in other words , where the state pays for their glasses. When i dispensed my first pair of " WELFARE GLASSES" - I did it just as you would with ANY OTHER PATIENT. say hi, greet them with a smile , have them sit at the dispensing table, ask their name and get their glasses. have the patient put them on, and then fit them. so they stay up on their face. so they are comfortable. i always try to make sure my patients had fun. I MADE THE EXPERIENCE FUN. AS much fun as getting glasses can be. i did it with a smile. i adjusted them so they fit comfortable and gave him a case and a cleaning cloth. when I was done with my first "welfare patient" , my boss pulled me aside and explainexd to me not to spend any extra time with THOSE KINDS OF PEOPLE. just give them the glasses. when I asked why he said- "because we don't make any money off THOSE PEOPLE, so don't spend any extra time on them." yep. AND I heard this more than once in my 20 years as an optician! thankfully not all places act like this. TODD place DOES. he is listed as the owner. he doesn't have to treat people this way . he chooses too. it's not a LAW or even a POLICY that you cant be nice to EVERYONE. no one says you HAVE TO BE RUDE to welfare patients. that wasn't part of my testing to become an optician. Todd's behavior was BLATANTLY RUDE. HE went out of his way to be AS LAZY AND RUDE AS HE COULD. when we walked into pick up my nephews glasses, TODD recognized my nephew. he grabbed the tray of glasses and tossed them at him on the table at him. he knew what he was doing. i don't think he knew- I knew what he was doing tho. i know. i see you Todd. he did as much as he could to make this an unpleasant experience for everyone there. i had some questions to ask about various hi index lenses, but he would only gIVE me some of the info, not all of it. he kept cutting me off. so I had to keep dragging the answer out of him. one question at a time. again, he knew what he was doing. he was being as unhelpful as he could. that's when he started arguing with me. when I said that I'd heard about him and his behavior already, he started getting even LOUDER. HE KNOWS. then he started talking over me. he was just short of shouting at me. i really was blown away. and I said I can't BELIEVE , YOU ARE GOING TO YELL AT A CUSTOMER. ARE YOU KIDDING ME ??? this guy is ARROGANT and RUDE. HE THINKS HE IS BETTER than these people that are on welfare. he makes it very obvious that he feels this way. I've seen it before. here's the thing TODD, you don't know why these people are on welfare and it's really NONE OF YOUR BUSINESS. IT CERTAINLY ISNT YOUR PLACE TO JUDGE THEM! who do you think you are ???? you know nothing about them. one of my patients was an MIT GRADUATE, but suffered a stroke at the age 25, he'd been school mates with the KOCK BROTHERS. At MIT. his life was totally derailed by an unexpected stroke. some of my patients were born with neurological injuries, due to the fault of the doctors. some were paraplegics from sports injuries. these people aren't losers. these are people that are struggling in this life. the last thing they deserve is to be mis treated. i saw you do the same thing to a little girl when you dispensed her glasses. they were OBVIOUSLY TO BIG. she going to spend more time pushing them up becuase they are to big and lose than she will spend time looking through them. you adjust them. you can't just ask someone if they fit. you need to LOOK. you need to see. when they are just standing there in the office, doing nothing, of course they fit. it was like you don't want to touch these people. your behavior and the way you treated us today, tells me what kind of person you are. rude. small minded. seriously TODD, WHO CARES if they are on welfare. who cares if the state pays for their glasses. WHO CARES !!! how does that affect your life at all? It Doesn't. you still get paid. change your perspective dude! you never know how life is going to turn out for you. your life can change in a SECOND due to no fault of your own. obviously you have a problem. many other people had the same problem with you. your the common denominator here. be nice. don't try to justify this. that just looks even worse. it would just prove my point even more.

Dear Colonial Optical, If you can't work with kids then…read moreplease don't tell people that you welcome kids. Not child friendly and won't recommend this place to anyone. Specifically the optometrist.

Absolutely the best place to buy quality glasses. I have been buying glasses yearly since 2000…read more The glass lens are only the best. The same is true for the frames. His workmanship and attention to detail simply superb.

I live shopping for glasses so I was excited when my friend asked if I could help her pick out…read moreglasses. We found a pair for her and me, too! Pros: -Fantastic customer service - they listen to you, help you find the right shape, fit, thoroughly explore all options. - reasonable cost and they work with insurance - walked away with a fantastic glass cleaner and case - spent a lot of time getting the perfect fit - low pressure, honest service - I walked in a week later bc a screw fell out of a different pair of glasses . They fixed me up in no time! In both cases, we found a pair we liked but wanted a different color. They pulled up the options and we both ordered a different color to try. Took about a week for them to come in, no obligations to try. I'm all for supporting small businesses and this one definitely knocked it out of the park!

Really appreciated the professional work by David, who inspected, diagnosed and repaired all 3 of…read moremy printers, inkjet and laser types, from normal letter size, to 11x17 and the traditional HP 1055c plotter.

I called this fine company for repair of my HP printer in my art studio. I have to say this:…read moreEverything was five stars! Dave was prompt, efficient, knowledgeable and affordable, and pleasant to boot! What more could one ask for? I highly recommend this company for work on your office machines because they really do a great job!

Very nice employees who care. The doctors of Optometry are knowledgeable and helpful. They put one…read moreat ease with the eye exam which I appreciate so much. I always find really pretty and comfortable eyeglasses at a great price. The doctors office (Woodinville Family Eyecare) and Costco Optical work well together to provide a nice experience and worthwhile visit. I feel like my eyesight is taken care of well and plan on going here for a long time. Highly recommended.

Truly appreciate Dr. Hirano and his assistant Alex for their professionalism and understanding to…read moreexpedite an emergency appointment for new Rx before business travel! Thank you so much!! "As an Optometrist, Dr. Kevin Hirano believes in making your eye exam experience an enjoyable one. Practicing for over 21 years in various settings, from hospital to high end optical shoppes, has shown Dr. Hirano that the most important thing to him in his practice is patient satisfaction. From checking in, to testing to being fitted for contact lenses -- you and your family will be greeted with welcome smiles, professional and knowledgeable Eye Doctors. You will feel taken care of by our staff. Dr. Kevin Hirano started his private practice within the Woodinville Costco 14 years ago. He enjoys the synergistic relationship he has with Costco Optical and Costco as a whole. Both companies believe in quality products and services, excellent customer service and the best prices around. Woodinville Family Eyecare provides state-of-the-art vision care at an affordable price. Continual education in the field of Optometry is paramount to Dr. Hirano. He and his associates attend and participate in continuing education opportunities year round. Dr Hirano has also qualified himself to become a Board Certified Optometrist through the American Board of Optometry. This is above and beyond his professional medical education and residency. Kevin Hirano received his Bachelors of Science from the University of California at Davis in Biological Sciences. He then went on to attend the prestigious University of California Berkeley School of Optometry. He graduated with honors in 1998, receiving his Optometry Doctorate (OD). Kevin Hirano, OD, then went on to do a voluntary residency for a year in Tacoma, WA at The V.A. Hospital in American Lake, specializing in geriatric optometry and identifying and treating eye diseases. He was moved and honored to have many patients who were veterans of WWII, Vietnam, Korean and Gulf wars. In his personal life, Dr. Hirano loves spending time with his family and hiking, camping, bicycle riding and running. He has been married for 26 years to his wife, Ann. They have two older kids: Daniel and Lily. Dr. Hirano enjoys helping others as well. He goes yearly on a Vision Clinic Mission in rural Mexico to provide eye exams and eyeglasses to less fortunate individuals."

We took our one year old for an eye exam here. The doctor was really good with little ones and did…read morea thorough exam.

Everyone was friendly and professional. Dr. Salud is excellent - very knowledgeable and explains…read moreeverything he is doing. I highly recommend and will continue to go here for all future appointment.

3 stars because I had to reschedule at last min because there was no doctor available and another…read morestar off for not being transparent with their patients. Check in was easy and fast and inside is updated and clean. Plenty of parking. You will do usual eye check in stuff like measuring eye pressure and vision check. The only difference I had with this place was they didn't do dilation. At the end of appointment, they told me that retinal imaging isn't covered and i have to pay out of pocket after exam was finished. It would've been nice to let patients know ahead of time to choose either dilation which is covered under insurance vs retinal imaging for convenience but not covered by insurance. Ended up paying for $40 dollars for the scan and checked out in an hour. Overall staffs were friendly, but the experience left bitter taste in my mouth.

Amazing Service Experience Yesterday, the screw holding one…read moreof my eyeglasses arms on fell out. Obviously, I can't wear the glasses without the screw in the arm. I tried several repair kits, but none of them had the right-sized screw. I thought perhaps there would be an eyeglass store in Woodinville that might be able to help me. Fortunately, I picked The Optik. I sent an email as well as a text to The Optik. Approximately 20 minutes later, I got an email back from an associate named Lilly. Her email was very pleasant and inviting, so I drove over. A sign on the door indicated that they were short of staff and there might be a wait, but I didn't have to. Lilly was sitting right at the desk. She recognized me as I walked in. She took my glasses and said Please sit down and make yourself comfortable. I'll be right back. Who does this nowadays? In about 10 minutes, she was back out and said that she wasn't able to find the exact screw, but she did find a screw that she cut and used to repair glasses. Remember this: I had no appointment. I had not purchased my glasses there, and she didn't know me from Jack. I haven't had better service from anyone in the past few years than I received from her. Thank you to Lilly, and thank you to the owners at The Optik, who hire the right people with the right attitude and training. If you need new glasses or a minor repair, like I did, I highly recommend that you go to The Optik.

Eleven is the only optical I use since I first discovered this place 4 years ago…read more The owners are very attentive and patient. They never make you feel like you have to purchase anything. My husband and I have purchased glasses here multiple times and would never go anywhere. When I used to purchase/order glasses from other known opticals, they don't always make it correct and you have to wait weeks. Here, as long as its simple single vision lens, he makes it for you in one hour. There are decent number of selections for glasses and sunglasses as well and the prices are very reasonable. I highly recommend here for everyone to purchase their next set of glasses!

I recently visited this eyewear store and had a wonderful experience that I would like to share…read more The owners were both exceptionally kind and highly professional throughout the entire process. They went above and beyond to ensure I was fully satisfied with my selection and fit, demonstrating a genuine commitment to customer care. I recommend this store very highly to anyone looking for quality service and a great experience.