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Staples

3.1 (55 reviews)
Open 10:00 am - 6:00 pm

Services - Staples

Copymaking services

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Poster printing

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Carten W.

As far as Staples go, this is an excellent one. Recently my Staples experience has not been that great at the other locations and in general Staples can disappoint if you walk in at the wrong time. However, Staples really is one of the best office supply and computer sales stores around. I prefer them for PC because they sell clean computers with less bloat and better business performance than the other retailers. They have an excellent standpoint on recycling, basically whatever it is (office related) they will handle it. As with all the department IT stores, service quality may vary depending upon what is in stock. Also they tailor what they stock based on sales. If you need something specific they might not have it on a given day. The sales people also act a bit standoffish if the product is not so good. Instead of telling you not to buy something they just act uninterested in the inferior product! Prices vary a bit much and they are under duress to deliver corporate manufactured warranty that will sometimes cause them to raise the price on a repair. I would watch out for this. The fun stuff they sell is ingenious productivity and office stuff that is real amazing. They once had a brick of cork so big it was unreal. this would be a desktop pin cushion. They had to respond to some environmental outcry from the scientific community so the last thing they did was sell this enormous cork brick before removing cork from their product line (mostly a final choice though you might see it again.) They have been struggling with the bugs of Google just like other places however it has been particularly obvious with Staples online. I think that they are getting past it now as others are also. Things like auto fill that cannot be turned off has caused some problems with the online services. I recommend them but with the caveat that it all depends on the human interaction you experience and what they have in stock the day you enter. Also as mentioned beware of unfair pricing with device repair it varies wildly depending upon the manufacturer.

The front door location in OFC Center in Redmond

I rarely go into Staples at all! I just left there. I was standing at the front desk waiting to ask a question and nobody was around to help me. I went to where I was trying to buy ink at the ink department to have somebody help me. Since I bought a new printer, and wanted to clarify the difference in package deals that the website couldn't answer. I stood there without exaggeration 19 minutes and 18 seconds and nobody came up to me to help me. I went back to the front desk and the checker was talking with a man about the type of business he did after he checked out. I was standing in plain view and was talking to a man after he checked out, and continued to talk. I politely asked if anybody could help me... No response! Somebody walked up right in front of me dropped a whole box of inventory right in front of me, I asked can anybody help me and she walk right by me and then I asked louder and she said she's off her work schedule. I said I need help... With attitude she said well I really am off but what do you want! Completely uncalled for and completely rude!!!!!This location, and this store should close, PERIOD! Phauk them! I will never shop at Staples again, I will never use their site again, even though I've been a long time customer, and have always bought everything from paper to laptops for both our home offices!

I got this for $0.50!

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2 years ago

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7 months ago

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4 years ago

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4 years ago

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8 years ago

Staff was helpful with poster printing and very nice. A bit understaffed so there was a wait but customer service more than made up for it.

Business owner information

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Amber

Hi Kim! This is what we love to hear! Thank you for choosing Staples!

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6 years ago

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4 years ago

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15 years ago

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19 years ago

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8 years ago

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Rebecca

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6 years ago

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8 years ago

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Alicia

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8 years ago

Only 3 employees in the store. No one to help me find what I needed. This is terrible customer service.

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Leslie

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15 years ago

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17 years ago

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14 years ago

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10 years ago

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15 years ago

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15 years ago

I don't really like it here. The selection is pretty good, but the wait time to checkout is HORRIBLE. I will try paperclips going forward.

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14 years ago

Really long line. One cashier. Many other employees milling about. Seriously?

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9 years ago

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Review Highlights - Staples

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Staples - officeequipment - Updated May 2026

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