I went to U-Frame-It today to have some repair work done on an antique framed piece of art. Not…read moreonly were they able to help me same-day, but they did not charge me because they said it was simple fix. I will definitely be back again with more business. I was very impressed both with the service and professionalism as well as the time and care they took to help with my piece.

The couple running this store are two of the sweetest people we've met in Bellevue. My SO had a…read morepainting created by his grandmother and had been meaning to frame it for some time, so we decided to visit this location. The woman was incredibly kind and patient, assisting us with the frame selection process from start to finish. She specifically chose the frame in the photo for us, which added a wonderful rustic charm to the painting. Very high quality wood/framing as well. If in need of a custom frame, we highly recommend this place :) very pleased with the final product.

Good folks to work with. Fast turnaround time, very communicative, and friendly. Would recommend…read morethis place to anyone near and dear to me.

Ordered a print and a shirt from this place. First of all, the service and friendliness was out of…read morethis world in helping accommodate what I was going for as well as timeline. I wish I had a bigger order for this company because I know they would do incredible work. If you are looking for a solid print company, seriously look no further. This company is amazing and the owner is a great guy Highly recommend

Really rude staff. Lied when I ask if a chair was new. Kicked me out of the store when I called…read morethem on it. Way over priced. You can buy a brand new chair delivered for the price of their used chair. Avoid.

I bought a really expensive chair from Ducky's Furniture on July 2021, which came with a lifetime…read morewarranty. The process of buying the chair was easy. They have a nice showroom, and the salesperson was attentive and helped me decide on a great solution. This year, the part that lifts the chair stopped working. I brought the chair in on March 29, 2024, and they said they'd start the replacement process. A month later, there was no progress. I had to repeatedly call them to get any action. Finally, they had the vendor ship a new chair. However, FedEx said they only received the order on April 26, 2024, over a month after I had dropped off the chair. This means that without my constant follow-ups, the order might never have been started. Now, it's May 20, 2024, almost another month has passed since FedEx received the order, and the tracking status hasn't progressed past "We have your package." This isn't how deliveries are supposed to work. The company tells me the problem might be due to the vendor being unreliable. So here I am, nearly three months after dropping off my chair for a replacement, still chairless. Last month, I had to go to the store to demand my broken chair back just to have something to sit on. I feel bad pestering the same front-desk employee on the phone. He's been very nice and polite through this process, and I know it's not his fault at all. I expected better service for such a high-priced item with a lifetime warranty. I hope this review will prompt Ducky's Furniture to improve their customer service and expedite my replacement chair.

UPDATE DECEMBER 4, 2023:…read more MISSION CRITICAL CORRECTION! This is a correction to my last update re: the Windsor Kärcher (W-K) S2 12 HEPA Vacuum. The proper reset procedure when the vacuum shuts off and shows the orange "check brush" is. 1...FIRST unplug 2...THEN remove clog from brush area 3...Depress yellow foot operated off/on switch to reset "check brush" (should see indicator change from orange to white) 4...Replug 5...Resume vacuuming I had steps one and two reversed in my last update. One should NEVER service a vacuum while it's plugged in! BUT MY W-K WENT KAPUT AGAIN! Also, I've had to bring this vacuum in again because the "check brush" indicator came on again while vacuuming today. This time I could not find a clog in the brush area, nor could I reset it per step 3. The indicator would turn from orange to white after resetting it (while not plugged in). But then after I plug it in again, and tried turning it on, it turns orange again, and the machine will not stay on. Also, while trying to work on it myself before I brought it in today, the little yellow spring-loaded trap door at the bottom of the floorhead came loose. AND SO IT'S BACK TO THE VAC SHACK JACK And so I had Jesse look at it again, hoping I could have a free come back repair. But since it's been two months since I had it in last time, he told me it would cost $70 to fix the problem which would require removing the brushroll. Removing the brushroll on this model is "not easy." The time period for no charge comebacks is 30 days. This is reasonable. But he had no problem with reinstalling the yellow trap door for no charge, saying that was easy. So I had him only reinstall the trap door. THEREFORE IT'S TIME TO OFFER IT UP! But I've decided that since this model requires a complicated procedure, just to remove the brushroll (with Bissells, Hoovers, Dirt Devils, Eurekas, and even Sharks, that was easy) and that the yellow trap door came loose while I was not trying to remove it (last time, I removed it on purpose, but was not able to get it back on.), I therefore decided that I am going to Offer it Up (probably for free) to anyone who is adept at working on this model, especially if that person is an aficionado of W-K vacuums. Anyway, I have 4 upright vacuums and I need to declutter. So it's just as well.

Last year, I dropped my machine off at this store for repairs. I was on my way out of town for my…read moremother's memorial, and was trying to keep up a cheerful front. Unfortunately, the woman I will only refer to as "B" decided that I do not actually deserve my own machine. She chastised me when I told her the problem my machine was having, and even BATTED MY HAND AWAY when I went to touch my own machine. As I was leaving, I playfully said "Goodbye" to my machine and "B" literally rolled her eyes at me. I could not bring myself to go back to that store, so my husband retrieved my machine, but I've been so upset about "B"s behavior that I haven't even touched the machine for the past year. I used to LOVE sewing, and "B" completely ruined it for me. I hope you're proud of yourself, "B".

Update after living with our selections for several months…read more.. I wanted to come back and update my review now that we've been using everything for a while. I'm even happier with our choices today than when we first installed them. Kiersten at Chown Hardware in Bellevue was incredibly patient throughout the selection process. She knows the products, listened to what we wanted, and never pushed us toward the most expensive option. Instead, she recommended thoughtful upgrades only when they truly made sense for our project, and every one of those recommendations has proven to be worth it. You also can't know everything about every single item available. If there was something she needed to do deeper divan, she would let us know and do that we could really trust her. The showroom has an excellent selection, but it's the knowledgeable, honest guidance that really sets Chown apart. Months later, everything is working beautifully, looks fantastic, and we're so glad we trusted Kiersten's expertise. Great products. Great service. Great long-term results. Kiersten is a superstar!

My wife purchased our kitchen and bathroom appliances from Chown in Bellevue years ago when we…read moreremodeled our home. Recently, our kitchen faucet suddenly stopped working. I unscrewed one of the parts and brought it into the store, hoping someone could help me figure out what I needed. I was fortunate to meet Sanja Stevens, who immediately recognized the brand and identified exactly what was needed to get the correct replacement part for our kitchen faucet. Sanja was knowledgeable, friendly, and very helpful. Within about 15 minutes, I was on my way home with the things I needed and ready to make my wife happy! Thank you, Sanja, for your excellent customer service and for making what could have been a frustrating experience so easy!

Thank you for the best experience Shannon! The girls who work here are the absolute sweetest and so…read moremeticulous!!!! I brought them a matching white PJ set for my bachelorette party to embroider my new last name and wedding date and a photo for inspiration and they ABSOLUTELY NAILED IT!!! I am so happy and satisfied with not only their work, but their level of customer service. Truly, they added to my bridal era moment and I'll always use them in the future. They have so many colored thread options and hundreds of digital fonts to choose from. Beyond all of this, the turn around time was faster than any other local shop or Etsy. I can't wait to wear these PJs again on my wedding day! 100/10 experience and craftsmanship

I had a small order- had only one piece -but Shannon was very communicative and had excellent…read morecustomer service. Even willing to show me samples and thread colors in person. Product turned out amazing!! Would definitely use again and recommend.

Complete Office is AMAZING!! Completely top notch! Rob Kenney, our Sales Executive, has bent over…read morebackwards time and time again. We've been using Rob and C.O. for approximately 10+ years and they have NEVER disappointed. From finding specialty items, to last minute overnight rush orders, they have ALWAYS come through. Rob and C.O. service approximately 20+ of our offices, in several different states across the US,and again they have always delivered (pun intended). I cannot recommend a company, and/or Rob, any higher. From office supplies, to janitorial supplies, to an amazing office staff, they will ALWAYS be the company we use. Their dedication to making our needs and wants, their needs and wants, is as good as it gets.

We have used them several times and are thrilled with the results. Will be using them in the near…read morefuture.

If you are looking for professional and well executed upholstery remodeling this is the company…read morethat will do an outstanding job. It's a very small place but turns out mighty results! I have used them many times and have never been disappointed with their quality of craftsmanship.