These guys are like the friendliest people. Especially the gentleman in the printing area…read more Every time I go and ask a question, all the staff here take the time to answer. Enjoy coming here and will be sure to return for all future office needs.

Maybe train your people on how fast EVERY OTHER STORE THAT DOES AMAZON RETURNS so this ONE guy you…read morehave working doesn't take 15 minutes to wrap a single pillow and have a continuous line of 8 people always. It's almost worth it to just lose the money for the return than put yourself in this stressful ridiculous situation. This is some people's closest store for miles and taking 30 minutes to do one single Amazon return is nonsense.

BRING YOUR OWN BOX. I went in without my own box today, and the items I was sending were placed on…read morethe scale and measured. Shipping came out to $95, which seemed high but I thought might make sense given the holiday season. Then they added the cost of the packing materials, which took the price up to $159. I was shocked. I was sending everything in one box and the items measured about 10x11x14. When I questioned the price, an associate told me that due to COVID, the cost of materials had gone up. So I left, managed to get my own box, and returned an hour later. With my own box, with the exact same items in that they had measured, the price came out to $32. Something shady going on there. I did give it two stars because the employees were patient with my frustration and the line moved really quickly.

This place used to be good. However, it has been nothing but problems over the last few years. The…read morelack of service and overall incompetence is unbelievable. Communication is beyond frustrating and no one seems to know what is going on. Thomas told us we had to jump through multiple hoops just to keep our mailbox active, but only after they stopped forwarding our mail out of state. We did not even find out for months. Once we finally got answers, we spent two hours of our day running to a notary, sending documents, and providing updated billing information as requested. They mailed us the mail they had been neglecting to forward us due to payment, once payment was received. Fast forward to today, and they still have not updated the billing, and our mail is still not being forwarded. After all that time and effort, nothing was resolved. This is unacceptable and completely disorganized. Get it together. This situation is insane. The only thing that is consistent with this store is that they are consistently incompetent.

Was in Seattle for a conference and realized last minute I needed banners and prints. Found…read morePrinting Plus and they were great! Quality was solid, they got it done way faster than I expected, and the cost was more than fair. Would definitely use them again when there

Very kind man helped me! Their minimum requirement is $25 but he helped nonetheless, because I am…read morenew in the area and couldn't figure out where to go to make copies.

We hired Venbit to design our website and logo and ended up being a great decision. Tony and his…read moreteam have been a pleasure to work with and were patient even when we were delayed in sending over deliverables If there was a question or revision needed Tony and his team took care of it and quickly too. I recommend any business that goes the extra mile and the Venbit crew certainly exceeded our expectations. Thank you again, Anna

Tony was an absolutely amazing help. I reached out and heard back from him immediately. I…read moresummarized my issue with Bluehost and Wordpress and we quickly scheduled a phone consultation. He actively listened to my issues about the computer web domain, hosting, security and website I was having and immediately reassured me of the safety and security of my domain and offered to help me get my first basic company website developed and maintained for a very reasonable price. I trust Tony and his team and am grateful to have a local contact to support me as I grow my birth and postpartum registered nurse, educator and doula company in Mill Creek!! THANKS TONY!

Tray was incredibly friendly, kind, and professional. He did an amazing job on my project, and the…read morequality exceeded my expectations. What impressed me even more was the incredibly quick turnaround time without sacrificing quality. If you're looking for reliable service, excellent communication, and top-notch printing, I highly recommend.

Tray is amazing! He is so personable and welcoming. Our school uses his business to print fliers…read moreand newsletters. He always produces amazing, high quality print jobs and comes highly recommended! Thank you Tray!

Honestly, I would give ten stars for the amazing customer service at this FedEx if I could!…read more I realized I had forgotten some print assets that I needed for an event all the way back home in Fife, and needed them QUICK. With just a couple of hours of wiggle room I tried to place an order with this FedEx online and was seeing that pickup wouldn't be available until the next morning. I gave them a call and asked if they could potentially have my order done in the time frame needed. They were a little nervous about the turnaround but much to my happiness, they were able to pull it off! The team here was on top of the order and so helpful over the phone and saved the day. I'm never out in this area but highly recommend using this FedEx if you're a local.

They go above and beyond and actually seem to care about their jobs and providing great service…read more Definitely recommend

I went to the Mill Creek post office, after hours, to use the kiosk machine but their label maker…read morewas broken so I decided to stop by Pony Mailbox & Business Center. When I walked in, the person at the counter measured/weighted my package but quoted me over $10 more than USPS for the same ground shipping. When I said "wow, why so much?", he replied back with "It would be the same at the post office" which is not the case because I just returned from the post office. And they also won't tell you that USPS' flat rate shipping boxes are cheaper than what they quoted me. I told him, I'll just take it back to the post office during normal business hours. When I returned home and I told my wife about this experience, she said warned me about this place as they tried charge her $1 to print a label for prepaid postage. I understand small businesses need to make some profit in order to stay in business but marking up 30% to 40% more than post office is probably not a good business strategy knowing USPS is one block away and UPS is just across the lot inside Staples. As much as I would like to support small businesses, I won't be coming back here again. Lesson learned.

Very poor customer service per my earlier review. Very rude and dismissive and I only wanted to…read moreship a package 15 minutes before they close.. owner said they don't ship for ups and I said yes you do.. you're listed on the ups website...... I was shamed and treated as a fool. They won't be getting my business