This place is a giant rip off. Not only do they charge the maximum price for every shipping label, they refuse to void unused unscanned labels. Do not give them your money, either use the drop box at the CVS in the same parking lot or head to one of the pony express outlets. read more

The only ups store I'll go to! The guys there are fast, kind and friendly. I do a lot of amazon returns and they're always happy to help with any questions I have. read more

I frequent this UPS for Amazon returns, but this time around I made a visit to order holiday cards. The process was painless, the price beat other retailers, and the end product was great. I had 50 cards turned around in a faster time than the 24 hours promised. I actually called around to other UPS stores first to compare and they did not offer what this specific location did. If you need printing done, I highly recommend the Kenmore UPS. I was not expecting such a great experience during the holiday rush. I definitely recommend this UPS store! PS - easy parking here, strip mall lot with plenty of spaces. read more

Fast and efficient service. I am in and out in a flash. Friendly employees too. What more can you ask for?

Always very helpful and polite. The employees always do a wonderful job and always try their best to help.

Shipped a package at the store on 12/7/24 and was given options for 2-day or 5-day shipping. Selected 2-day and paid more but package was shipped in 5 days. Went to store to get the difference but was declined by store manager. Store charges more but when not delivered declines to refund the difference. It seems to be a scam AVOID THIS STORE. read more

Wonderful UPS store. Friendly and efficient staff and open on Sundays now. This is a very well run location and I am so happy they are open Sundays. read more

Courteous helpful & friendly. Excellent service! I was quite favorably impressed. And this is a locally owned business so I'm happy to put in a good word for them on that account too. read more

Best UPS Store! Great service from awesome staff...Dee, Sabrina, Ethan,... all of them at this store. They are all just very helpful, courteous and reliable. We keep going to this branch even if it is not the nearest to us Just because of the staff. Keep up the good work! read more

Sabrina went above and beyond for me. I am a regular at UPS in Kenmore, for all types of various services. This particular occasion, I needed a very important fax sent as fast as possible, but the fax machine was not cooperating. 41 pages had to be hand fed one page at a time (or the machine would jam) and we were met with busy signals and comm errors over and over. She never gave up, and called me after they closed to tell me the remaining pages had finally gone through! I was especially grateful for her positive attitude and that she never once gave up, or told me I was out of luck. The world needs more employees like Sabrina. Thank you Sabrina, I appreciate all of your effort! read more

The UPS store in Kenmore is now my preferred stop for mailing packages. There are at least two to three people on shift handling all the customers properly, unlike the post office, the latter of which I have vowed never to return. The nice woman who helped me mail my uncle's Christmas present was very knowledgeable about her business and did not have a thick accent that was hard to cut through, like the guy at the post office (no offense). They UPS store gives you several options for packing, shipping and insurance for just about any budget, and unlike the rude post office employees, they won't dog you for wanting some last minute tape to finish up your package (at the post office they make it clear you have to pay for tape(!)). You can also bring your items here without any boxes and they will pack and wrap them for you at a reasonable charge, which is very handy when you have the money and are in a hurry. It's like night and day with this UPS store and the post office. I recommend this place instead of the post office to everyone I know. The post office's days are definitely numbered, and it's good to know that we have an affordable and professional shipping alternative. read more

This UPS location is great! Everyone's always very helpful, turnaround time is quick and the owners are such nice people. We order all of our companies business cards, letterhead and anything else that needs to be designed and printed. I highly recommend this place. Big thanks for all you guys do for us! read more

This is the best UPS store in the area. The staff is friendly and eager to help. I wish I had tried this location earlier; other locations are often impersonal, sometimes rude. The Kenmore branch is like a beam of sunshine. read more

I work next to the UPS Store on Ballinger way in Shoreline so I have been using that location for logistical convenience for our business mailing, despite continually receiving poor customer service. When I discovered today they couldn't do a passport photo I needed, I called other nearby UPS Stores and found that the Kenmore store could provide the service. I had the BEST customer service with experience with Dean at the Kenmore store. He was extremely friendly and helpful. Dean took a great passport photo on the first try, and made the entire experience painless and fast. I saw regular customers popping in with packages to drop off as I was paying, and I enjoyed their friendly exchanges. He talked to the customers using their names and obviously had relationships with them. This is my new UPS Store! It's a little further away for me, but completely worth it for the level of customer service I know I will receive. Ample parking too. Well done Kenmore....you have a new customer! read more

BE SURE THAT YOU LIST **EVERY POSSIBLE** VARIATION OF ANY NAME THAT YOU MIGHT RECEIVE MAIL UNDER. If not, they will return the huge checks that you have been sweating over. Listing Joe Blow is not enough . . . you need Joseph Blow Joe T. Blow Jo Blow If it's a business, list EVERY employee, account name, etc. I kid you not. You can rent a business box here, they will tell you that only the 1 personal name is ALLOWED TO PICK UP MAIL, when it's only the 1 personal name that they will accept mail for. And yes, they're SLOOOOOOOWWWWWWW . . . If I hadn't just paid them for a YEAR, I'd be moving again. read more

This is such a great store. My office gets all their custom buisness cards, flyers and everything you can think of printed here. The staff is very knowledgeable and fast. I recommend people to go here for any printing, shipping or shredding needs. Their prices are competitive and honest. read more

Never had any problems dropping off items or getting help with shipments here. Well staffed and good service.

I have had two absolutely incredible experiences at this particular UPS Store. Dana, the manager, makes sure that you are 100% satisfied with your products purchased and service. He even stayed after hours to help me with an important print job recently. He is knowledgeable, friendly and above all, very competent! read more

Expensive, slow and unorganized. They also refuse to let you use your business account number here, so annoying. read more

The Kenmore store does all of my business printing, from cards, to postcards, to employee name badges. Great customer service, quick turnaround times, and wonderfully locally owned! Try them out for all of your printing needs! read more

Great service and staff. Been going here for a few years love it. Easy parking is bonus too. read more

Had a very important document to send. There were 6-7 other customers in the store. The staff there worked well together, squeezed people in, communicated great with each other and the customers, and juggled everyone well. They helped me email my document to the store, print it, get it signed and faxed in a very reasonable amount of time. read more

Don't trust them.I paid $80 for a letter to be sent to LA. They have absolutely no clue what they are doing. They don't provide good customer service and I had to call everywhere to find my passport. Edward is extremely rude and he didn't take responsibility for his actions. He even changed his name tag. read more

I will never come back to this store. I am very disappointed with customer service of this store. Today I come and give Tracy the address which I would like to send back. I told her that return place is very specific, they want the RMA number has to be the front of the address, if not, they are going to send back package to me with my own expenses. Tracy tried to not understand me, and I had to ask her to fix 3 times but it was still not really exactly the same I want. I did go to Kirkland location store to send other package to this address this week, and they did exactly what I wanted. Anyways, I had a very bad customer service at Kenmore store today, and the way Tracy talked to me was not even nice. read more

My last experience at this UPS store was quite unsatisfactory in that the clerk was rude, provided bad information, insisted I handle my mail the way he thought it should be done which would not work for me or the recipient of the mail. I will not go back there. I will say my prior experiences were OK. read more

Super friendly and efficient service! They gave me all the options to send my packages and let me choose the one the suits my budget and needs best. I also like that they have printing services, sell greeting cards and iphone accessories (chargers, cases). All of these have come in handy. read more

As we head in to the holiday season, where shipping is a must, I wanted to give a "two thumbs up" to Priya, Amit and the staff at the Kenmore UPS store! I've had a box there for about 4 years and they are always tremendously helpful, courteous and go out of their way to be helpful and supportive. On several occasions I've popped in there for a printing need - unexpected, of course, and in a time crunch, it seems. They've always been very helpful and considerate and helped me get on my way with far less stress than I entered the store with! I actually look forward to stopping in for the mail -- and I bet the mail in your home mailbox doesn't feel that way! It's great to support our local community -- and this is one I'm happy to give my money too! read more

This is the best-run UPS store in the area with the friendliest, most helpful and courteous staff. They take the stress and worry out of shipping items, making it as convenient as possible. This is the location I'd recommend if you have to ship anything - they do a great job running their store. read more

I just wanted to thank Tracy at the UPS store in Kenmore for helping me this week with my confusing and urgent shipping request. She was patient and calmly explained to me my options and even did all the packing! This is my first ever Yelp review. You have earned my business! read more

This used to be one of my favorite store to pick up my packages and browsing all those cool gadgets on the counter. Not any more. I have been using this store as UPS Access Point to receive my packages. But my last 5 shipments have been denied to this location, causing unnecessary delays, and driving long ways to Redmond center to pick up packages IN TRAFFIC. After speaking with UPS agent on phone, that's when I found out the packages were denied by the store. WTF?! Just like the company itself. U Piece of Sxxx are there to add frustrations to people, not serving them. read more

They are always very professional and courteous at this store. I use it often for personal print jobs, as I don't have a printer at home; or to have things scanned and emailed to me. The printing options are great with online printing. Color copies always look fantastic. And they always call me if there is the slightest question so as to get the job done correctly. read more