Dr. Koval is awesome, kind, and patient. She's excellent with eye exams and with checking eye…read morehealth.

Just had a second appointment with Dr. Wang Choi. I highly recommend her. She is thoughtful,…read morecaring, friendly, and takes the time to answer questions thoroughly. I've seen many optometrists in my life and I'd put her at the top of the list.

Let's start with customer service. Blonde female associate who I already see mentioned in reviews…read morehere has a horrid customer focused persona and honestly found her plain rude. She should not be dealing with customers. That said I have worked with other associates in this location who have been great. I had a pair of frames which I'd purchased from them previously that I asked to update the lenses to my current prescription. No fitting on pickup, just take a look / here they are and handoff which seemed odd as things clearly may get moved around during the lens change. Glasses l seemed to be ok until I got them home and noted the arm was coming off, thought maybe missing screw but no, stripped screw so no fixing. When I returned to lenscrafters blonde associate told me they don't touch the arms (clearly they must to adequately change the lenses) but then switched her story to this happens all the time unfortunately and they're not held liable and would I like to purchase a new set of the same frames? Interesting that no one mentioned this policy to me previously but I'll take my business elsewhere. 2 star vs 1 star rating based on previous experiences at this location.

I came here on Friday cause I needed some new glasses and they had my prescription cause I went to…read moreLensCrafters two years ago back in Arizona and they had everything on file for me plus my insurance too, so I came in here. I got greeted by a guy. He was very funny made me feel very welcome. I pick my glasses and had to pay my glasses. He pick some other glasses too just to make sure if it's with my face and the style that I want so we did that right there. He told me the price and everything like that. Took pictures with me with the glasses on and it was very good. He made me laugh a lot so I'm very glad that you can make your customers laugh and feel welcomed. He told me that my glasses will come within 11 days so I was very happy to hear about that so I recommend people coming over here. The service is amazing.

Wow, first time there, definitely going to continue. I had some flashes in my right eye and went to…read morethe ER. They said they didn't see anything but said go to an optometrist for a dilated exam. I didn't much like my old optician, so I called these folks. They got me right in, were nice, did a comprehensive exam, and explained everything. Luckily, it wasn't anything dire. I made annual appointments for both my wife and myself.

Good service, terrible glasses…read more Use of anything but Bellevue Vision clinic's "special" cleaning fluid ruins the lens due to the fact that they are made from cheap plastic. (Note cleaner used has worked fine with every other pair of glasses ever owned). Also opted for the add-on of magnetic pop on/off sunglasses. They are convenient, but the magnets are well within the field of vision. When complained about the issue was told there was nothing to do but perhaps let the manufacturer know. Finally, despite several visits for re-adjustments they still fit poorly. Back to old glasses. Waste of time and money. If you proceed anyway: Be VERY careful on your selection and stock up on the "magic" cleaner.

Noelia was on point with helping me pick my sunglasses . Very helpful and knowledgeable. I…read moredefinitely will be coming back. Even though I live in Kent..

We go for our regular Eye exam , the facility is clean and with good doctor for examination…read more You need to do appointment Friday eye exam and you mostly get and they are very particular about time so don't take chance to be late for appointment . Last time when I visited for collecting my annual glasses the lady at reception was very rude. I told her feedback that frames collection is less then last time ( which was really the case ) and she said it depend on time we are always like this :( which was so rude

Went here for the first time for a checkup and new script for glasses. Excellent service- the…read morereceptionist, assistant, and Dr. Kikuchi were courteous and highly professional , and efficient without being rushed. The

Dr. Kimuchi is extremely patient. He is very knowledgeable and tries every method before medication…read moreparticularly with kids. We have been visiting him for quite some time and we feel very comfortable on his diagnosis. Staff members at the optic are very kind, friendly, and helpful when choosing glasses. That's is very needed because you're going to weat the glasses at all times. So better be something that suit you, you like, and fit. They even helped me with billing! The Receptionist has been changing a couple of times, but they are very nice. The only thing is that some nurses (because they changed) were rude (young one a couple of years ago), or very slow (last year). She even asked me to dictate all her report 5 times! We were very late for the appointment. It took 45 minutes because she was late with someone else beforehand. I also would suggest not performing some tests on little toddlers because they hardly follow instructions stay in one place. Dr can easily take a look to their eyes and diagnose. He's been pretty good by doing it directly. I guess at the end trying can't hurt though. I've always found parking. Almost all nearby spots are taken. Therest are compact. I don't know whay small cars or motorcycles take the big ones making people with trucks or SUVs to park in very tight spots.

I went to Ocean Eyecare for the first time for an eye exam and to get new contacts. I was…read moreimpressed with the cleanliness of the office and the friendly staff. Dr. Shams was great. I definitely recommend!

I have had issues with my progressive lenses prescription and I found great support from…read moreexperienced opticians. I had to change the glasses because the frame was too big for my face and my vision could not adjust and they were able to help out. I am certainly happy with their service because I am a difficult case and they are patient with me.

I came in for (another) pair of glasses, and the whole experience was just as nice as the last one…read more (Your people are SO kind and patient with helping me find the glasses style I was looking for. (I'll be in for the new ones in a week or so and REALLY looking forward to it!) Linda Loba

Lazy and uncaring front desk staff. I'm disabled and walk slowly with a cane. My appointment was at…read more4:20 PM and I arrived at 4:34 PM. The front desk girl took all her time checking me in. Then after it turned 4:35 PM, she said, "Oh you're 15 minutes late. So we can't see you today and charge you $75 for no-show." I paid $75 and left.

I have been visiting this place for past 11 years. The doctors are amazing. They changed 2…read morelocations but the current place is amazing. Everyone there is extremely friendly and welcoming. There were 3 doctors I have been to all 3 of them and all were extremely welcoming and informative. I highly recommend this place. I visit this place for my annual eye exams.

I love them! All the staff and Dr. Wong are wonderful and this office is exceptional, Dr Wong is…read moregreat I have a great service. My experience there was very positive! Highly recommend

I have somewhat complicated eye needs due to multiple sclerosis. I have come here before for…read moreglasses and was happy with them. This time it went even better. Everyone here is very knowledgeable and friendly. Dr. Liaw really took time to listen to me and understand my situation. She also addressed the extreme dry eye that my fancy neuro-ophthalmologist completely blew off; she gave me a prescription that after YEARS of suffering, finally works. Choosing and purchasing the glasses was also a good experience, and I did not feel like I was being upsold or pressured to get more than I needed. I'll be happy to return here in the future.

This is a very convenient location near Crossroads mall. I saw Dr Sam Hsu and was very pleased by…read morehis attentiveness and his knowledge. However I cannot say the same about the optical department. They tried to oversell me on some things I did not need and were not even willing to show me the breakdown. They just expected me to pay the amount! I did go ahead with the purchase since I really liked the glasses. However I would purchase glasses again from then since not only is the selection limited, they will oversell you on things you don't need just to make an overinflated sale. I would recommend going to the doctor for an eye exam, but doing a purchase elsewhere.