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    Eleven Optical

    4.8 (31 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 2 months ago

    Services - Eleven Optical

    Eyewear fitting

    Eleven Optical Photos

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    Recommended Reviews - Eleven Optical

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    Reviews With Photos

    Jane P.

    Thank you to Chris at Eleven Optical for a great first experience! We'll be back for sure. We're new the area and needed to get our 5-year-old in glasses right away. Chris guided us through choosing a good pair of frames and ordering the right type of lenses. As a lifelong glasses wearer myself, I was pleasantly surprised at how stress-free the process was!

    my new spectacles!
    Clany W.

    I'm not going to shop for glasses or lenses anywhere else after going to Eleven. All their designs are built for Asian noses, which I've always struggled with in the past. I needed to get new glasses ASAP and everywhere else process frames in 1-3 weeks. Chris was able to make my frames in 30 minutes! Loved the store, selection, service, and of course my new spectacles

    Eyeglass

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    2 months ago

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    1 year ago

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    5 months ago

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    2 years ago

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    2 years ago

    Fair pricing and often service while you wait!! Very friendly ! Thank you!!! Going on four pairs made here!!

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    2 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    2 years ago

    Worst customer service!!!!! Product was good because most of the product imported from Korea though...

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    5 years ago

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    7 years ago

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    4 years ago

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    6 years ago

    Love this place. Came in due to losing my glasses. Quick. Efficient. Cheap. Great quality. Thank you!

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    5 years ago

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    7 years ago

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    6 years ago

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    5 years ago

    Very friendly and QUICK! I got new lenses for three glasses and it only took ~30 minutes each. Highly recommended!

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    Ask the Community - Eleven Optical

    How much is an eye exam for glasses and contacts?

    What's the price of glasses?

    Price of glasses are set by frame and lens combination. Our frame's price start from $30 to couple hundreds dollars. Lens price also start from $20 and up, depend on meterial, index, coating, and designs.… Read more

    My insurance will pay $150 eyeglass purchases. Do you work with insurance companies?

    Hi Miki, We are out of network from Insurance companies. You are may be able to use your insurance in our store if your policy covers out of network purchases through simple… Read more

    Return policy? Thanks!

    If it is mint condition, purchases frames can be returned within 7 days for store credit. Thanks.

    Do they accept care credit?

    At this point, we do not accept Care Credit cards. However, customers can use Health Saving Account (HSA) & Flexible Savings Account (FSA) at eleven optical.

    Do they have eyeglasses fitted for smaller, narrow faces?

    Yes, We do have over 1000 frame choices. Anyone including smaller and narrow faces should be able to find perfect fit . Thanks!

    Don’t See Your Question? Ask Away!

    Review Highlights - Eleven Optical

    I went into the store to get a pair of lenses for my eye glasses and Chris was able to get the work done in 30 min.

    Mentioned in 9 reviews

    Read more highlights

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    Alderwood Vision Source

    4.4(90 reviews)
    1.0 mi
    $$$

    We had an unfortunate experience with our 8 year old son trying on special contacts at this…read morelocation. We were not thoroughly briefed before the appointment that staff would not be allowed to assist him with the contacts, and that parents weren't supposed to be in the room while he was trying them on. This was a traumatic experience for our son (the contact got stuck in his eye and the doctor had to use a small plunger to pull it out after I begged them to) but especially traumatic as parents watching our child struggle while the staff did...nothing. I hate leaving negative reviews but parents need to be told EXACTLY what to expect so this situation doesn't happen again. No, we will not use this business again nor can we recommend it.

    Terrible customer services! I ordered my contact lens few times. Payments were charged but no…read moreproducts received. I had to call and asked to find out that they never placed the orders. It caused long delay and they never called patients to inform issues occurred. This time even worst, I waited 2 weeks, never received my product. I had to call again. They told me my prescription expired after 2 weeks!!! Never call patient to inform issues occurred, payments charged but no products received!!! Do yourself a favor, don't do business with this eye clinic!!!

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    LensCrafters

    LensCrafters

    3.3(49 reviews)
    0.3 mi
    $$$

    We ended up at LensCrafters when we couldn't find a kid's glass at my optometrist's location. We…read morepicked up a nice frame from here - we got a great deal. I was super happy. they had a deal going on at the point and I could get another backup glass for less than $150. After a month, we picked up that as well. It was all great. We visited in between for some adjustments and they did it so well. Now when it comes to my glasses, I picked up a frame, they checked my insurance and they did the math - it came around $600. I asked the guy who helped me why it's that costly, I had never paid more than $200 for my glasses ever. He said there are some changes to my prescription and for those glasses my insurance is not covering much. He showed me a few options and finally I ordered mine. I went there again for another pair - this time a reading glass - nothing fancy. It was another person who helped me this time. With a decent frame, it came around $400. I was curious when I saw that amount. He mentioned that my insurance is charging out-of-netwok - that's the reason the cost is high. Then I asked him to check my order - which is already in processing. He confirmed that I was charged the out of network rate - which the first person never mentioned it to me. I ended up canceling that order and did my orders elsewhere - costed me $145 and $120. I never understood why they hid the fact that insurance is charging at out-of-network rate. I understand that customer may not have checked whether LensCrafters fall under in-network or out of network. These are grey areas which change every year when you renew / change the insurance. Why don't they show the minimal courtesy to inform the customers about these details. You may get a few orders, but how long will you get on with it??? Never again!

    Why the 3-star reviews from everyone? I just had an amazing experience with Josh (btw, a 17-year…read moreemployee in this LensCrafters location.) Not only was he extremely knowledgeable of how glasses should fit, but he wasn't afraid to suggest a different frame if it didn't "look right" for my face. He shared the benefits of bi-focal (over my habit of having reader-only glasses and a separate pair to correct my normal vision.) It was a GREAT experience from the minute I arrived till the time I left 90 minutes later. Best of all, he was very patient!

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    Eleven Optical - opticians - Updated May 2026

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