Not all glasses stores are the same...and I'll prove it: I have very bad astigmatism in my right eye (+7.25) and have been using the higher quality progressive lenses for my frames. About four years ago, my glasses were getting so worn out, so I opted to get all-new specs. I have a good friend who is an optician, and he always does my measurements and creates my prescriptions for me. I brought my current prescription to the LensCrafters at Northgate Mall (or what's left of it), who promised me their lab could handle my heavy astigmatism. So I picked out a new frame and placed the order. Then they informed me I could get a second pair for 50% off, and I had been wanting to get prescription sunglasses anyways, so I opted to do the promotional offer for those glasses. I left the store feeling good that I had finally paid some attention to getting better eyesight. However, the result was horrific. First off, the lenses they gave me started to scratch up like crazy after the first month, despite my meticulous efforts to use only glasses-approved cleaning solution and microfiber cloth wipes to clean them. I mean, I was religious about it because I didn't want to scratch my beautiful new lenses. Turns out that didn't matter...they continued to get scratched up at a very fast pace. Secondly, they never produced my sunglasses. When I went in to pick up my regular glasses, they told me the sunglasses would take a little longer, which was fine with me. Two months later I called them wondering where my new sunglasses were. They told me the order had been cancelled. When I asked why, they couldn't produce a clear answer. They told me they would "look into it" and would let me know what they found out. They never, ever returned any of my calls, texts, or emails. I had to go back into the store a third time and demanded to know what was going on with my sunglasses order. They again told me the order was cancelled without any explanation as to why. They did not give me any option for honoring their promotional offer, which was the entire reason I decided to get the sunglasses in the first place. It was so infuriating, disrespectful, and negligent. Eventually, they reluctantly refunded my money, and I told them they had lost a customer for life. I was left searching for a new resource for my eye care that wouldn't treat me like a commercial pawn or just another consumer to scam. I live in Shoreline, so I took a chance and gave a call to Shoreline Eyecare. They were very understanding of my predicament and suggested I come in so they could see the glasses, my prescription, and give me their overall assessment of what would be a good next step for me to take. I immediately felt like someone actually gave a shit about my eyesight...which was very refreshing given the hellish experience at LensCrafters. My experience got even better after my first visit. I was offered a free check-up to verify the accuracy of my prescription, and then I met with a nice employee named Ally to review lens options for my existing frames (I wanted to keep the frames). When I showed her the glasses I got from LensCrafters, she looked them over for about twenty seconds and said my lenses were very likely defects because of the nature of the scratches and the fact they were so bad after a short period of time. As my blood boiled about being taken for a ride by yet another consumer-preying corporate entity such as LensCrafters, my conscience was slowly being convinced I had come to the right place at Shoreline Eyecare. It was exceptionally clear to me that Ally was thinking and acting upon my best interests. As she made suggestions, she checked the system to see if my insurance gave my discounted or covered options, she shared alternatives, showed me the supply line items for total transparency, and just made me feel like she was now my eyesight partner, as opposed to someone trying to sell me new glasses. When I decided to pull the trigger on the new lenses, I also decided to get the sunglasses as well since this seemed like a place that would be able to fulfill such a request. Ally informed me that, based on my insurance policy, it would behoove me to wait until after the new year because, at that point, she could apply a vision discounting to my order and save me close to $200! So I chose to do that for my regular glasses and went ahead with the sunglass order in the meantime. Ally helped me get the new lenses for my glasses ordered, they fit perfectly, and I'm now enjoying amazingly sharp and clear eyesight. Even being out of network for my insurance couldn't keep my business away. If you want real help for your eyesight, make sure you go to Shoreline Eyecare. read more

Shoreline Eyecare - Optometrists Near Me - Shoreline, Washington

I enjoyed my experience here. I thought the eye doctor did a good job and she was a good communicator. Eyeglass selection could be better but they did let me order a pair of frames they did not have read more

I have been a customer for years. They normally take a long time between getting your exam and getting you your new glasses. This time i came in 11/15/24. It is now 12/24/24 and still no glasses. Needless to say this is the last time I ever come here. My wife and daughter will no longer come here. If my son should need glasses in the future, he will not be coming here. Only leverage i have is to not come here anymore so it shall be. read more

Amazing eyecare! I moved to Seattle over a year ago and have been dreading finding a new eye doctor. The front desk was great and had no issue finding my insurance plan (I have VSP and they are notoriously hard to bill), and had great recommendations for which lenses I should use based on my prescription. The doctor was so nice and had me in and out in no time at all. They also had awesome frame selection for such a small office. Great place, and my new regular clinic. read more

Found this awesome team of ladies through Yelp and I'm so glad. This office was so professional from the first phone call to the online forms to the COVID check-in, and finally the actual exam. The doctor was friendly, kind, and super helpful in explaining what was occurring in my middle-aged eyes. I was in and out in about 25 minutes and the only patient there. I would happily recommend them to anyone in need of a good eye care experience. read more

The Eye Doctor was great! It's the lady who helps you pick your eye glasses out. Very pushy and impatient not really good on taking no for an answer. I found myself leaving there thinking why did I just buy another pair of glasses when mine are just fine? read more

I didn't come here for the optometrist appointment. Instead, I just ordered my glasses here through giving the staff my prescription. The staff are pretty on top of things. Since my optometrists were not in network or had the brand of glasses that I wanted, I came here to get my prescription filled. The staff already contacted my optometrist to get all the information they needed. They told me that my glasses would be ready in 1 to 2 weeks and they came in around the time that they predicted. Everyone that I talked to were very pleasant and friendly. read more

This place was fantastic with Dr.Chen but the service since has gone incredibly downhill since. Totally unfortunate because this is mere minutes from my house and I've previously gone here for years. They are the worst now with helping patients or rather not anymore. I asked them on three separate occasions to fax my prescription to two different facilities. Frustrating for my doctors office to not get something two weeks after my eye appointment when going in for my check up. Today I had the most recent facility call them to provide my prescription over the phone finally with hesitation. We were then told their fax machine was broken. Funny how they could not tell me when I called a half hour previous. This post is on behalf of my dad. read more

You'll be impressed to see that there are little boutique eye glass stores in Shoreline!!! This is your place if you a like the state of the art eye exam with a great doctor, awesome staff, unique frames and not like the old 5 yr old discontinued frames sold at big box stores. Walk in and just have some fun browsing! read more

Shoreline Eyecare - Optometrists Near Me - Shoreline, Washington

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Dr. Irene Chen was WONDERFUL! She did back to back exams on myself and my 12 year old ADHD and autistic daughter. She was calm, patient, kind, and explained everything she was doing, she made it fun for my daughter as well, which is a huge bonus when I can barely get her to keep her attention on anything. She was incredibly professional, and I am extremely thankful for that. Her staff was fantastic and helped us pick out the right frames for each of us! Both pairs are really darn cute, and for me, I'd say they dropped a couple years off of my face which is a huge bonus for me. I was so very impressed with how wonderful and likeable everyone was there! :) I highly recommend her, and will be coming back for sure! Thank you so much for taking care of our eyes! :D read more

I had a really wonderful experience with Shoreline Eyecare. Everything here was a breeze, from scheduling my appointment to picking out glasses. The staff was accommodating and made adjustments to my current glasses - she proactively offered to do so which I just thought was excellent customer service. Plus, I love that this is a local business. 11/10 stars all around! read more

They are knowledgeable and provide great customer service! They make sure your glasses are top quality. I highly recommend Dr. Tydor and the amazing staff at Shoreline Eyecare! read more

Very nice staff. Quick, courteous, and great they open on Saturday! The glasses selection is small, but I can usually find a nice pair. They always workout better and more comfortable than ordering on Warby Parker. read more

Fantastic Optometrist and Staff are extremely helpful I am very picky about my glasses and frames and they were super accommodating even going so far as ordering extra frames for me to compare of the exact same frame so I could try different colors in person. Eva especially was a profound help she really knows her stuff and shows what a professional staff they have here!! read more

Having horrible vision since a child, I've seen a gazillion optometrists -- none compare to the redoubtable Dr. Chen! She made the exam fun with her quick wit and ability to put patients at ease right away. Not only was I laughing during the exam, I actually enjoyed it --a first! Her equipment is super high-tech, too. She got my prescription perfect and now I can see crystal clear. Super friendly staff, great up-to-date frame selection. They were even getting a new shipment in as I was leaving. I highly recommend Shoreline Eyecare. I'll be going there from now on. read more

I loved Shoreline Eyecare. Dr. Tydor set me up with the best pair of contact lenses I've ever had. I was having trouble with distance reading and now it's perfect. I wear the hard gas permeable kind and I've never seen better. They also set me up with a pair of computer reading glasses. I was really struggling to see my computer. I was leaning forward with my chin in my hand and my neck was not liking that at all. The computer glasses are amazing. They showed me some cheap frames and my out of pocket cost was only $8 after insurance payment. I love them! I don't need expensive frames just for the computer. I'm sending my husband there. That's how much I loved them. read more

I was seen by Erika Tydor. She was friendly, professional, and thorough. She explained everything clearly, and did not make the experience feel rushed at all. If I had any questions, she made sure they were answered. I am headed on vacation soon, and my current prescription for contacts is expired. She is doing everything she can to make sure I am well equipped for my trip. That's the kind of service you don't find anywhere else. I only gave one star less because their selection for glasses is very limited. Luckily I found the ones that I want there. I would recommend doing your exam here. If you can't find the frames you are looking for, I would window shop somewhere else, grab the model #'s and return to them to see if they can order them. That way you get the same excellent service. They definitely earn their business with exceptional service. read more

I have been working with Dr. Tydor, Eva and the Shoreline Eyecare staff for several years. My energetic puppy recently snapped my frames in half. It was then I realized I did not have backup glasses. I work in a profession where full use of my eyes in-close and from a distance is critical. I called Eva and told her my tale of woe. I described my urgent need for new glasses in advance of an important meeting. Within hours she notified me of a cancellation later in the week, which would allow me to have a complete eye exam (which was a pleasure with Dr. Tydor). She also found some frames that she seemed sure would look good on me. I dashed to the office at lunch to try them on and she was right. She shipped the frames to the provider in advance of my appointment so they would be in the provider's hands the moment the result of my eye exam came back. Fast forward to later that week. I received a call on Saturday morning from Eva letting me know my new glasses were in her hands. I zipped over to the office, Eva tweaked the frames ever so slightly to ensure a perfect fit, and I was on my way. My overall experience was nothing short of extraordinary. Eva was proactive, upbeat and attentive to all of the right details (including my costs). She made sure the glasses worked right, felt right and looked great, all while making me feel like her only customer! read more

I have just moved next door and after reading the rave reviews decided to give this place a try. It was the last day of the year...hectic day....got off a doctor's appointment on the Eastside that lasted longer than expected....ran late here however everyone made sure that I was taken care of that day. The doctor was friendly and efficient. She seems smart and definitely knows her job well. Her office is clean with modern instruments. Emily and Jessica at the store, are professional, super sweet and genuine. The other customers were having as much fun as I did shopping for our eyeglass frames that day. A small but surprisingly super cute and really nice selection. I didn't see any ugly ones! OVERALL VERY POSITIVE EXPERIENCE! I CAN ONLY HIGHLY RECOMMEND! read more

The good: fantastic eye doctor. She was very thorough and explained everything well. Definitely would go back for any eye check ups or any issues at all. It's great to have this service in Shoreline. 5 stars for the most important part of their service. The bad: BUYER BEWARE when purchasing contact lenses through their office. I was fitted for contacts at $95. Staff said they bought contacts from an online store at competitive prices so I said ok after the exam. Was surprised that they cost in excess of my insurance coverage and later discovered that there were MUCH cheaper options online. They refused to refund since the billing had already gone through insurance. You can find much cheaper options online. 0 stars for this part of the business. read more

Dr. Irine Chen is friendly and funny, and seems to care of my eye health. On my first visit, she made me feel comfortable right away, even after going through all the eye exam procedures. She and her staff took the time to help me getting the right eye glasses... Just got my new eye glasses last Friday... LOVE IT! I got so many compliments already. They don't have many selection on sunglasses yet, so... If you need prescription sunglasses, you may not be as satisfied with their selection. However, they are pretty new (4-5 months), so... They may have more in the near future. Overall, I will definitely recommend Shoreline Eyecare to anyone. read more

I had a not so good experience here. The eye doctor actually lied to me or was misinformed, both of which are unideal for a medical professional. She insisted that the brand of contacts I needed were discontinued (nope, not true) and that I should get one of the better, more expensive brands. Sure, the newer brands breathe more, but they stick to my eyeballs and it takes me 30 minutes to get them out and my eyes are irritated. Even when I told her that I had a horrible experience w this gel type of soft lens in the past, she dismissed me and said,"oh these are different than that brand." I looked online; not true. Same material. Meanwhile, they said my prescription went up by one whole number in one eye. And my prescription hasn't changed in ten years. Ok, I get that this is possible, but when I said I have been functioning just fine, the eye doctor was patronizing about it. And now my vision feels off and I have headaches. The sales people in the front office were friendly so that's why this is two stars instead of one. I'm finding a different eye doctor next year. Vision is too important to entrust to this place. read more

Fast, friendly, and so helpful! and oh my gosh it's so great to have a pair of glasses that aren't garbage!!! Small, but good selection of glasses! read more

I went to Shoreline Eyecare to fix my broken eyeglass frame and ended up purchasing a brand new fabulous pair of glasses. For over a month I carried an eyeglass prescription which I got from my ophthalmologist, not sure where to go for my new glasses. I have moved to the area from New York a short time ago, and all the services were new to me. It wasn't until my only pair fell apart that I was forced to look for the nearest eyeglass place to repair it, which turned out to be Shoreline Eyecare. When I walked in the optician, Eva, was busy with a client and the phone was ringing, but despite that she did not turn me away when I showed her my broken frame. She said that she can fix it and she did soon after. Because of her caring attitude I told her about my prescription. Eva spent over an hour with me choosing a frame from her great selection. I valued her advice, her modern take on which frame and color would look best on a client, and picked the one she recommended. Eva is also very knowledgable about various types of lenses and suggested the ones most suitable for computer work. Her measurements were so perfect that I see very clearly the various distances through my progressive lenses, and I can even use them for playing the piano (before I had a separate pair). I have never found a more caring and professional optician than Eva. And because of her I recommend the Shoreline Eyecare to anyone who needs new glasses. Go and see Eva and you will not be disappointed. read more

Not yet a patient, but they are so kind and helpful when making an adjustment when I just popped in. What a great office!

This is the most pleasant place I've ever had an eye exam. Dr. Chen is very friendly and uses great modern instruments when testing your eyes. You can tell she loves her job and likes to help. Her staff is also very friendly. I'd recommend this place to all my friends. read more

Great service, Dr Chen is wonderful. She has a great personality and is very helpful. I highly recommend her.

I am shocked that I didn't review my eye clinic yet! I have been coming here for years. Dr. Tydor is very knowledgeable and kind. The clinic always runs on time (even early!) for appointments. The gal who will help you choose and fit your glasses (I believe her name is Eva) is THE BEST. She will take as much time as you need and give you suggestions for the glasses that look the best on you. Once they arrive, she will patiently work with you to make sure they fit juuuust so. I just got another pair and when I asked her why she was so patient with me she replied "They have to be perfect". I highly recommend Shoreline Eye. As a bonus, they have SATURDAY hours!!! read more

I echo the sentiments of those who provide rave reviews of this clinic and Dr. Chen. She is an excellent physician and her staff is friendly. I would recommend her to anyone needing a comprehensive eye exam. read more

This was above and beyond the best experience I've had with an optometrist! Dr. Chen really took the time to explain to me the results of my eye exam and explained all the options of contact lenses so that I could make an informed decision. She was extremely personable and made me feel comfortable during the whole appointment. Jessica was very helpful when I was choosing new frames for my glasses and really listened to my needs so that I walked away feeling confident in my choice. I'm so glad I chose to come here! I would give them more stars if I could. Highly recommend them! read more

I've been going to Shoreline Eyecare for years, and was pleasantly surprised with Dr. Tydor and her staff. Dr. Tydor took the time to listen and answer my questions, and explained to me her plan for my new prescriptions. She gave me sample contact lenses to try on and confirmed they worked for me before I ordered them. Most importantly, the whole staff was so helpful while I chose my new glasses--I had no idea what type of frames complement my face, but they had great suggestions and I LOVE my new glasses! Lots of compliments; they have many unique and funky frames to choose from. Also important to me was that they explained my insurance and really worked with me to stay within my budget. I love this place! read more

I must say that I don't feel the same about Shoreline Eyecare as I did when Dr. Chen was there. It felt more customer service oriented, where the patient mattered and their needs were met. With the new staff I feel like it is much more business oriented and cold, not very personable. Dr. Chen was very warm and outgoing, ready to do whatever it took to get the patient what they needed, not so much these days. I'm not sure I will continue with this group. read more

I am so glad I found this place. Apparently my eyes were too complicated for my last eye Dr, which left me with daily headaches because of my lopsided vision. Dr Chen was able to figure out what I needed on the first visit. Headaches went away almost instantly. The staff are so nice that even my kids love going in to get their eyes checked. read more

I am so lucky to have found Shoreline Eyecare. The front desk staff is friendly and very accommodating. I called a different eye clinic that couldn't get me an appointment until 2 months later, but Shoreline Eyecare was able to get me in within 2 weeks. Dr.Chen is professional, friendly, and really takes the time to make sure your eyes get what's best for them. A normally quick exam took far longer (in a good way) because I wasn't getting the right fit with my contacts. With every complaint I had she made an adjustment and I left my appointment seeing things more clearly than I had when I walked in. As long as I live in this area I will continue to go to and recommend Shoreline Eyecare. read more

I went in for my first exam last week. I was able to get in quickly for an appointment. Everyone is super nice. I was seen right away. Overall great experience. read more

Great optician- Dr Chen-fast and on-the-ball, she was very accurate and friendly- I'm happy with both contacts and glasses Rx. My glasses and frames were on the expensive side- which is why I gave only four stars. But I felt the staff helped me a lot with picking a good pair- so I'd go back for their advice. read more

This place has a great selection of top quality frames! I ususally can never find a pair I really like, I did here! The staff was extremely friendly and cheerful. Dr. Irene is so nice and really makes you feel welcomed. Recommend to everyone! read more

I am very happy with my new glasses & sunglasses. They have a great selection of stylish glasses. my exam was thorough but quick and pleasant. Customer service was super. They are very communicative and showed me that they really care about my eye care and eye fashion. read more

I went in to get my glasses adjusted and Eva did not charge me! The staff is very nice, helpful and service is super quick. The shop has a cozy and comforting atmosphere, with a great selection of glasses and sunglasses. Would recommend for any of your eye care needs! read more

My wife first went to see Dr. Irene Chen and was so happy with the service she told me to make an appointment. Shoreline Eyecare is a really nice boutique type office, with a great selection of frames, this time I decided to get a real pair of sunglasses, so I found some Ray Ban frames that are very sturdy but still look stylish. I had a great experience going thru the exam and the fitting, Dr. Chen and her assistant are super nice. In the past I went from eye doctor to eye doctor, a different one each time I needed glasses. My wife and I will continue with Shoreline Eyecare and Dr. Irene Chen for all our future Eye care needs. read more