Not all glasses stores are the same...and I'll prove it:…read more I have very bad astigmatism in my right eye (+7.25) and have been using the higher quality progressive lenses for my frames. About four years ago, my glasses were getting so worn out, so I opted to get all-new specs. I have a good friend who is an optician, and he always does my measurements and creates my prescriptions for me. I brought my current prescription to the LensCrafters at Northgate Mall (or what's left of it), who promised me their lab could handle my heavy astigmatism. So I picked out a new frame and placed the order. Then they informed me I could get a second pair for 50% off, and I had been wanting to get prescription sunglasses anyways, so I opted to do the promotional offer for those glasses. I left the store feeling good that I had finally paid some attention to getting better eyesight. However, the result was horrific. First off, the lenses they gave me started to scratch up like crazy after the first month, despite my meticulous efforts to use only glasses-approved cleaning solution and microfiber cloth wipes to clean them. I mean, I was religious about it because I didn't want to scratch my beautiful new lenses. Turns out that didn't matter...they continued to get scratched up at a very fast pace. Secondly, they never produced my sunglasses. When I went in to pick up my regular glasses, they told me the sunglasses would take a little longer, which was fine with me. Two months later I called them wondering where my new sunglasses were. They told me the order had been cancelled. When I asked why, they couldn't produce a clear answer. They told me they would "look into it" and would let me know what they found out. They never, ever returned any of my calls, texts, or emails. I had to go back into the store a third time and demanded to know what was going on with my sunglasses order. They again told me the order was cancelled without any explanation as to why. They did not give me any option for honoring their promotional offer, which was the entire reason I decided to get the sunglasses in the first place. It was so infuriating, disrespectful, and negligent. Eventually, they reluctantly refunded my money, and I told them they had lost a customer for life. I was left searching for a new resource for my eye care that wouldn't treat me like a commercial pawn or just another consumer to scam. I live in Shoreline, so I took a chance and gave a call to Shoreline Eyecare. They were very understanding of my predicament and suggested I come in so they could see the glasses, my prescription, and give me their overall assessment of what would be a good next step for me to take. I immediately felt like someone actually gave a shit about my eyesight...which was very refreshing given the hellish experience at LensCrafters. My experience got even better after my first visit. I was offered a free check-up to verify the accuracy of my prescription, and then I met with a nice employee named Ally to review lens options for my existing frames (I wanted to keep the frames). When I showed her the glasses I got from LensCrafters, she looked them over for about twenty seconds and said my lenses were very likely defects because of the nature of the scratches and the fact they were so bad after a short period of time. As my blood boiled about being taken for a ride by yet another consumer-preying corporate entity such as LensCrafters, my conscience was slowly being convinced I had come to the right place at Shoreline Eyecare. It was exceptionally clear to me that Ally was thinking and acting upon my best interests. As she made suggestions, she checked the system to see if my insurance gave my discounted or covered options, she shared alternatives, showed me the supply line items for total transparency, and just made me feel like she was now my eyesight partner, as opposed to someone trying to sell me new glasses. When I decided to pull the trigger on the new lenses, I also decided to get the sunglasses as well since this seemed like a place that would be able to fulfill such a request. Ally informed me that, based on my insurance policy, it would behoove me to wait until after the new year because, at that point, she could apply a vision discounting to my order and save me close to $200! So I chose to do that for my regular glasses and went ahead with the sunglass order in the meantime. Ally helped me get the new lenses for my glasses ordered, they fit perfectly, and I'm now enjoying amazingly sharp and clear eyesight. Even being out of network for my insurance couldn't keep my business away. If you want real help for your eyesight, make sure you go to Shoreline Eyecare.

I enjoyed my experience here. I thought the eye doctor did a good job and she was a good…read morecommunicator. Eyeglass selection could be better but they did let me order a pair of frames they did not have

Everyone on the office was/is very cordial and very helpful. The eye doctor and the assistant were…read moregood listeners, thorough and professional.

Everyone was very attentive and very professional. I was helped and made if you're right at ease…read more The office staff, assistant, and Dr Clements were all on top of everything.

I held off writing a review for a while since I wanted to experience the frame fitting process…read moreafter getting LASIK. Back in October 2020, it was my first time going to Visionaire Eyecare and I can honestly say it was an amazing experience from start to finish. Making the decision to go to Visionaire Eyecare: I found them through VSP and I liked how they had an online application for new patients. I received a follow-up call the very next day and that they could take me in within the same week which was great. I walked into the office and the staff were super friendly and helpful! They are also very COVID compliant which is great! During the eye exam process, Dr. Wong went above and beyond my expectations by making the process super seamless. Dr. Wong took the time to answer all my questions and provided me with an amazing amount of information I never considered before. He does an amazing job emphasizing the importance of your vision and overall eye health. In March 2021, I got my first frame fitting after getting LASIK (went to a different place to get the procedure done). Both Carol and Marina were super nice and friendly! They were very patient with me and were willing to help me pick out sunglasses for me. I was able to walk out satisfied with my new pair of sunglasses thanks to their guidance. One minor improvement I would like to see is maybe getting an email/text reminder for my upcoming appointment. Other than that, I would highly recommend Visionaire Eyecare! Thank you Dr. Wong and team!

Best service you could ask for in eye care also they have a wide selection of stylish framesread more

1 Star - Very Disappointing Experience I visited Dr. Bell…read morefor an eye exam, specifically needing a prescription for seamless bifocals, which I have relied on for over 15 years for close-up work. Unfortunately, the first prescription was completely off -- my new glasses were unusable for my daily tasks. When I contacted the office to report the problem, they asked me to come back for a second exam. I did, hoping for a better outcome. A second pair of glasses was made with the new prescription, but that also failed to meet my needs. In 15 years of wearing bifocals, I have never experienced this with any other eye care provider. The entire process was time-consuming, frustrating, and ultimately left me without functional glasses -- twice. I cannot recommend this practice for anyone with specific or complex prescription needs, and I will not be returning for future eye care.

Dr Elizabeth Bell did my most recent exam. She's just the best. Explained how my vision is…read morechanging. Explained differences between bifocal and progressive lenses. Talked thru different strategies, eg separate pair for computer and driving. Highest recommendation. Also: Staff are super courteous and efficient. I'm a bit thick and they patiently explained the paperwork to me. (Maybe add a link from soundeyecare.com to this profile? Because this profile is too hard to find. Because Yelp is just the worst.)

Incredibly warm people here. I brought my glasses there for adjustment. Both the optician and the…read morestaff at the counter were incredibly nice. You can see their smile and feel the warmth of their service attitude. The optician does a good job. Really detailed work and professional skills. Frame adjustments can be tricky and in fact it involves in a lot of tweaking in different spots. The optician takes his work seriously. They take COVID precaution seriously too. Overall, you can just feel this is a professional optical store with great skills. I would recommend to all people in the big Seattle area.

Had an eye - foreign object in my eye. They told me they…read morehad no time to see me - next appointment was later in the week - go get your urgent care elsewhere. Would have taken them 5 minutes to fish the thing our of my eye. Very dissappointing.

Before visiting Kay's, I read the great reviews and gave her a call to check on insurance coverage…read more It was a call that was informative and fun...so, off I went to Kay's. Finding it was a challenge for me. It's located on the street level of a large apartment complex and I drove right by her not-so-attention-getting sign on the sidewalk. Once you find the store, there's parking on the second level lot for this forgettable complex. Get ready for perkiness and enthusiasm from a darling woman who LOVES WHAT SHE DOES!!! It shows! Kay worked with me to find the exact frame I was seeking. When I informed her I wanted glasses like Lester Holt currently wears on the NBC News, she laughed and knew exactly what I meant. I landed on a great French design that had a a stout industrial feel and fit like a glove. I wanted longer temples and a choice of lengths. Kay made certain that was an available option with these "tres expensive" frames. (I always choose the most expensive stuff!) Since my insurance only covered a portion, Kay worked on the price, with magical discounts, to make it the frames more affordable. I truly appreciated her efforts. She told me she wanted me to be "going around showing-off my 'Lester Holts' and feeling great!" How sweet! "SOLD!" Kay knows how to build her business with the most effective marketing tool imaginable..."Word of Mouth". It was great to go pick them up,too. So amusing! Kay is great and you'll love the purchasing experience and, most likely, Kay, as well!!!

We went to K's to get glasses for my 7 year old daughter. Kay was very warm and welcoming, which…read moremade my child feel immediately comfortable. She is very knowledgeable and helped us pick out great options for frames that made my daughter very happy. About 10 months later, we had an issue with the frame and went back to Kay. She loaned us an awesome pair from her own line, completely free of charge, until we got the replacement frame. When we came back to pick up the new frames, Kay surprised us with her generosity and kindness by letting my daughter keep the loaner frames since they looked so good on her! We offered to compensate Kay for them but she turned us down. It was such an unexpected and wonderful gesture that will be hard to top. We can't recommend Kay highly enough!

My family by marriage (my in-laws) have been going to Sherman Optical for four straight generation…read more This is not an exaggeration. My husband's grandparents went there, my in-laws went there, my husband and I go there, and I will take my daughter there for her new frames. Eyeglass frames and lenses are so expensive, and that can be really frustrating, so I recently tried to go the "cheap" route and order glasses from Warby Parker. BIG MISTAKE. First of all, I took my prescription in and the guy asked me, "is this a distance prescription or a reading prescription?" Um, I don't know? Isn't that your job to figure out? I had Warby Parker replace my lenses two separate times and I literally cannot see out of them. I have better vision with my own bare eyes. Finally I just acquiesced and went back to Sherman Optical. They are not cheap, but if you want glasses that actually help, are high quality, and which the staff will help you with for years to come, Sherman Optical is by far the best option.

Had a wonderful experience there for my mom. Friendly knowledgable staff that was able to repair…read moretwo sets of glasses in a matter of days saving hundreds of dollars on new pairs. Not to mention the grueling part of picking out the perfect pair. I really appreciate their kindness and realism.

I was in dire need of finding 4.0 magnification reading glasses. After calling seven (!) other…read moreshops, I called College Place Optical. Success! Eric had a pair that were perfect for my friend scheduled to fly overseas the next day. While we were at the shop picking up the readers, I saw many interesting and attractive frames for prescription glasses. I am always on the hunt for great looking frames and they have a super wide variety from Plain Jane, Wild Child, Sport Court, School Kid and Corporate Ken. If it weren't enough that they have great frames, Eric and Evan are the nicest and most helpful people ever, so I can't wait to go back with my next new prescription. Great people, great selection, super reasonable prices.

Amazing service, very prompt and communicative! I definitely recommend them for eyeglass repair or…read morefor buying a new pair!

The optometrist was very friendly and thorough, listened to my comments, and provided excellent…read moreexplanations. The frame shop was also helpful, repairing my old glasses and since I love my existing frames, recommended that I could just order new lenses that he would install in my frames.

We've been coming to Martin's Fine Eyewear for years now, myself, my wife, and our two young kids,…read moreand it's one of those places you just feel lucky to have found. Patrick is genuinely one of the best. He's helped fit glasses on squirmy little kids without breaking a sweat, fixed frames on the spot, and always remembers us when we walk in. The kind of person who makes you feel like a regular, not a transaction. Kali keeps everything running smoothly on the admin side. She's on top of appointments, insurance paperwork, and communication in a way that's rare. You never feel like you're chasing anything down. Dr. Abiva is thorough, patient, and great at explaining things clearly, especially helpful when you've got kids in the chair who have a million questions (or zero patience). It's a small, independent practice that's been in North Seattle for decades, and that's part of why we love it. No upsell pressure, no corporate vibe. Just really good people who are great at what they do. If you're looking for an eye doctor and optician up here, stop looking.

I've been wearing hard contact lenses for over 40 years. Soft contact lenses can't correct my bad…read morevision. About 6 years ago, my long time optometrist retired and a young doctor replaced him. Apparently, fitting GP hard contact lenses isn't something that all optometrist are skilled to do. After struggling to fit me, the young optometrist recommended that I see Dr. Patricia Keech at Highland Vision. Her office was a little further than I wanted to drive, but since she was recommended by my optometrist, I took that as validation that she must be good; and it turned out that she is very good. Dr. Keech has been my optometrist since then. She's very good at correcting vision and fitting my hard contact lenses. Since I don't have vision insurance, I pay cash (credit card) on the day of the service so I get a discount on the exam cost. The profit margin is too low for them to give a discount on the contact lenses.