I decided to give Designline Graphics another try because the owner reached out to me with a very nice note. I am glad I did, they were excellent. The cards are perfect, and the turnaround was quick. Their customer service more than made up for my previous bad experience, and I will definitely use them again. Thank you to Henry for making this transaction so much better than the first, I look forward to working with you guys again! read more

We ordered our business cards from Designline Graphics a few months ago for our home decor shop, Kulture Bomb. As a business concerned with the style and quality of our cards (since they reflect the style and quality of our store), we were very happy with the results. The customer service was great, and the cards were gorgeous. The gold foil printing on the front has received many compliments! We were so pleased that we just placed an order for more today! read more

Very easy to work with, and very responsive to your needs. I highly recommend this company. The Price was better that any I found too!!

The print quality is excellent! There are so many beautiful and unique options to choose from. The price is great and I received my cards much faster then I expected. Everyone who sees my cards wants to know where I had them made. I will definitely be using this company again for more promotional materials read more

I have really enjoyed working with Henry, Gil and Brielle at Designline Graphics. The process to create these extremely unique and very impressive business cards can require patience as the processes are both very technical and very creative. However, the team at DGI was very patient with me and very willing to help me create business cards. I couldn't be more proud of our business cards each and every time I hand them out. I would absolutely recommend them to anyone looking to make a great impression from day one. Gil at Designline has been a great resource in helping us bring our business card vision to life. read more

After spending close to $1000 for their album samples, and talking to a representative on the phone, I feel disgusted. Their representative was rude and sarcastic. I will be taking my business elsewhere. The quality of their albums is poor anyway. read more

I purchased hangtags from this company and upon receiving them they looked like they were just tossed around for a week. When I inspected the tags they were full of scratches and poorly cut along the edges. Needless to say I tried to resolve this issue with the company but they have yet to help me. After multiple attempts to resolve the issue I am taking my business elsewhere. read more

I love my cards. People are always complimenting me on them. I feel like James Bond haha.

We ordered Business cards and they turned out great... We were looking for a luxury card and used the silk, embossing and the spot UV.... it was worth the cost...They did a great job! read more

We have ordered custom business cards twice from this company, and we couldn't be more pleased. How I found Silkcards: I had been given a business card at a local event and was wow'd by the look and feel. While I received lots of cards from this networking event, and I didn't particularly need the services that were on this card, I just couldn't bring myself to throw it away because it was so dang pretty! The light bulb went off and I wondered if my contacts would feel the same about keeping my card if I had such nice ones. So I called the person who'd given me the card, asked where they'd gotten theirs, and the rest is history. The folks at Silkcards were very patient with me, because I sent the proof back a LOT of times for further revision until I felt it was finally perfect. I was hesitant to spend the higher amount (having been used to using extremely cheap business cards), but when we got the first order in I knew we could never be happy with ordinary cards again. Almost without fail, when I hand someone a card now, they say, "Wow! Nice card!" And in a competitive world where any little way you can stand out may mean the difference between gaining a customer or, well, not... I will never use cheap cards again! (I rate the product and service 5 stars, but I still wince a little bit at the price tag so I just had to leave one star off.) read more

Black edges turned out great. The cards are excellent. Thank you for a job well done.

These guys do make a nice card but everything else falls FLATTTTT. First off their customer service is the worst I've seen pretty much ever. They don't take responsibility for their errors and will not refund you even if they are at fault. Another thing is if there is something wrong with your file, their design team doesn't mention it so when you get your proof make sure to really look it over cuz chances are something has changed on it. Lastly is that they take SO LONG to print your items. Their turn around time is freaking nuts, I've waited over a month to receive business cards and when I've asked why production stops on something as simple as printing 500 cards for days on end they simply say "we are working on it". Their response time is also terrible, it takes them forever to get back to you and you get a new person each who doesn't even know what you're talking about. Someone also dragged me along for a while thinking I could print a certain something and finally after weeks someone said oh we don't do that, I don't know why someone didn't tell you. uh yea idk why someone didn't tell me either. Get your cards printed someone else and save yourself the drama. read more

Very disappointed in their level of competence and attention to detail. I provided specific instructions about how I wanted my business card to look like and they consistently ignored them and failed to incorporate my design revisions. The level of incompetence was staggering and proven by more than 15 revisions required to get a two-sided business card right. The graphic design is outsourced and completed by foreigners who obviously had a hard time comprehending English and following specific directions. While the final product is very nice I will never deal with them again for anything. read more

Awesome products! I get compliments on my business cards every time I hand one out! Well worth the extra money if you want to make a great first impression! read more

I am a graphic designer and this was my first time using Silkcards so I was a little nervous using them for a new client with a tight deadline. No need to be nervous! Once I placed my order for foil stamped suede cards, I received a proof the same day. The cards were completed earlier than estimated and they look fantastic! I will definitely keep using Silkcards. Thanks for such a great product! read more

I've been printing with these guys for several years. I use their "silk" cards on heavy card stock, full color both sides, and I always get compliments on my cards. They are the only ones I've found that print these really cool cards. Their turnaround time is on the slow side. Even when they say their inhouse turnaround is 6 business days, in my experience sometimes it's 7 or 8. But then they do say on their website that they don't guarantee delivery date. If you anticipate the wait, and accommodate for it, it's well worth it. I usually submit orders online and don't talk with customer service at all. I always send them printer ready graphics through the web interface, and never had problems with the files. When I do need assistance, customer service has always been friendly and responsive for me. Once, they printed one of my orders that had some weird artifact on every card (like a little circle). It was their error anyway. They had me scan it and send them a picture then they reprinted my job and resent it at their expense. I've been VERY pleased with their work to date. I give them a solid 4 stars. I'd give them a 5 if their turnaround time was faster. read more

I read through the reviews above and thought perhaps they were all from a single angry client - their prices were pretty competitive so I figured I'd take the chance. Terrible decision. They were fine initially. The proof process was a little slow, which had me concerned, but not enough to end everything there. When we first spoke to them, I confirmed with them that they manufactured on site and did not outsource their products. They told me yes. I specifically did so because I had worked for a Chinese manufacturing company in the past and I knew Chinese New Year was coming up where they close the factories for at least a week. I stressed that I only wanted to print with a US printer. Again, they told me yes. After the delivery deadline had come and gone, we called daily to determine the status of delivery every time we were met with a dead end. At one point they claimed they were "going to check the print floor" to see the status of the job. After two weeks, we called and threatened to devolute the credit card, they claimed that they had spoken with someone in our office [impossible] and told us that they would offer a 50% discount to deliver it later because it was Chinese New Year and the factory was closed... It is not two months later. We still do not have ANY business cards from them. They STILL have not refunded the $800 we paid for the cards. Do not use them. Or Color4Print [their online presence.] They are a complete SCAM. read more

Truly horrible print job and even worse customer service. I've been in the publications/graphic design business for 23 years. They're the worst I've experienced. I ordered their Silk business cards (with spot UV coating) in November. I chose them because they were much less expensive than my previous company. I sent them the exact same Photoshop file. When I got the job back, the print quality was horrible. I contacted them (via phone and mail) immediately to ask that they reprint the cards. They didn't respond at all. i contacted them again three months later (via phone and mail). They ignored my request. Then I contacted them last week via phone and email and they finally responded. They refused to reprint the cards or give me my money back. Yes, their prices are very low, but the quality is the worst I've seen. read more

What first attracted me to this company was how unique they were. There were so many choices on how to go about designing your business cards. I wanted a card that was going to stand apart from others and they had options that allowed me to do that. I was impressed by their customer service ! I not only was emailed proofs to verify my cards but I also got a personal phone call as well. I was also impressed at how quickly I received a response to my questions -usually same day or right away the next morning. I was also blown away about how accommodating they were with making sure my needs got met. I am a perfectionist and extremely picky and they went above and beyond for me to make sure my cards turned out exactly the way I envisioned them. I will definitely use them again and recommend them to others.... I sincerely felt like they cared about my needs and wants and went the extra mile to make sure I was taken care of. Pros/cons- on the negative side it took awhile to get my business cards to turn out the way I wanted them to .... However they were extremely patient with me and didn't give up trying to make my vision come to life. They made sure I was happy with the final result and even went above and beyond to upgrade my shipping to 2 day air to make sure I had it in time for my big portfolio show since it had taken so long. I haven't tried out any of their other services but I was definitely impressed by their business cards and I'm happy to say that mine stand out and make a lasting impression with my clients. I'm a photographer and my images are different and unique .... I wanted cards that would reflect that and I'm proud to say they do:) read more

We use Designline for the specialty cards that we don't do in house & I can tell you that our customers are always thrilled when they get their cold foil cards back. Nobody does a better cold foil and the customers always love to flip through the sample book-it's my favorite way to get customers to widen the horizons of their business cards! Yes, they take a while...but, they are worth it! read more

I have been a business man for forty two years and I know what a outstanding company is and DGI is that company. They have professional designers that truly care and their service is second to none. Don't waste you time with anyone else. If you want the best DGI is the one. I will be a life time customer. Thank you for a job well done. read more

I loved working with this company, their customer service was very helpful!! These cards were extraordinary and got so much attention there at a vegas show, and I will continue to go back to them for all my card needs! You will not be disappointed read more

I should of read these reviews prior to ordering. I received my plastic transparent cards that looked like garbage. They were unusable and my client was embarrassed to hand them out. I argued for over a week trying to get results and was stuck talking to a kid that told me the cards looked great. They have promised a refund and its been over two weeks and no refund. AS A BUSINESS OWNER MYSELF I AM TELLING YOU NOT TO ORDER FROM THIS COMPANY. BECAUSE MISTAKE. All there product comes from Japan, they are not even printing their own product but claim to be a printing company. BAD NEWS, I lost many days on the phone and over $200 BEWARE!!! Not sure how these guys are still in business read more

DO NOT USE THIS COMPANY. This was my third time ordering cards from this company even after they messed up on the first two orders. I don't know why I gave them a third chance other than they already had my custom design and I only needed colors and wording changed and NOT the design of the card. They repeatedly made changes on their own with regards to colors, edges, etc. After a MONTH of them losing the order, losing the change order, making the incorrect changes and them selecting their own colors again, they charged me $188.55 to cancel the order. Their designer took well over 30 days to get the proof to me. When the design team finished the card it was PERFECT but when the PROOF came over they automatically changed the edge of the card from blue to copper. I sent over a correction to the edge color and it took another 4 days to resend me the EXACT SAME PROOF AGAIN with the copper edges instead of the blue. I asked them to cancel the order due to their numerous mistakes and they charged me $188.55. DO NOT USE THIS COMPANY. I don't know of any other printer that will take up to 2 months to get a card printed when the only changes were colors and wording and not design. read more

We use these guys all the time and continue to be impressed. Today we received the coolest cards yet, 3 layers, with two foils on each side, round corners and colored edges and they are sick! Worth the extra money if you want something that stands out! read more

I have use 4 Color Print for years but ever since they moved out of California, it seems like they have lowered their quality and customer service. I would not recommend them to anyone at this point. I was strong armed into accepting an idea that I was not completely happy with because according to Kimberly, "To be clear our policy is we only allow up to 3 designs with minor changes. After that we do charge $10 after per design which is more reasonable. " This is not advertised on their website. Actually the website boasts about getting you the best design... See below. **$99 HIGH IMPACT CUSTOM DESIGN We Design and Print the Most Beautiful Business Cards in the World Like What You See? Get Started Today! Our design philosophy is not just designing the card, but matching the proper stock and options to best suit your brand. We know our products best, so who better than us to create the perfect business card for you? See how we can enhance your brand today! The card will be designed to meet your needs and showcase your business's personality. Please upload your logo and let us know what you are looking for in the Notes Section of the Shopping Cart. Our Design Consultants will work with you throughout the process to assist you with selecting and enhancing your card with unique options including Custom Die Cut, Foil, Spot UV, Raised UV, Embossing and much more! Our Promise: We will handle your project with care, creativity and will have Your Branding in mind from start to finish.** You have failed on all accounts and I want to make sure people are aware of the issues they will have when working with this company. My best advise at this time is to STAY AWAY!!! read more

Please stay away from this headache company I order my cards more than 50 days ago and still no cards. They mess up my order twice already I spend close to $500.00 in my order.This company never pick up the phone when you call. PLEASE STAY AWAY!!! read more

4colorprint = SCAM! SCAM! FRAUD!! Do NOT use this 4colorprint! They are frauds. First the customer services girl "Teresa" is EXTREMELY rude and disrespectful. I received a sample packet from them and noticed that one of the cards looked familiar. So I did some research and found that the card in their sample packet wasn't even their card! It belong to a company called "Taste of Ink". They have template cards that are exclusively owned by them and by no means are 4colorprint allowed to put them in their sample pack passing them off as their own work! WOW.....So I called up 4colorprint to ask about one of the "sample" cards in their kit and she started studdering and started avoiding my questions and saying that she can't answer those types of questions.. She then changes the story and said we send out random cards." hmmmm...I asked her "WHY are you sending out cards that is NOT your work????" She said that she can not talk further about it....hmm... THEY are scam artists over there. BEWARE! read more

I have used this company a few years ago because they offered cost effective spot UV on their Silkcards. I have used them a few times in the recent past with average results. However, this experience has put me over the edge. I am a designer with over 25 years of experience and I have NEVER had such horrible customer service and completely botched jobs as I have recently. My clients' cards were 16pt, customized, rounded corners, cold foiling and spot UV. All in all, they are over $1 each in the quantity they ordered. Order was sent to Designline graphics on December 6, 2011 and I finally got them in min-January, 2012. They were not shipped to my clients correctly and the printing was a MESS: hickeys, scratches, creases in the foiling, cutting misalignments, etc., etc. Designline Graphics (who also operated as 4ColorPrint.com) offered to reprint after I sent them samples, but they were closed for the week of Chinese New Year. The reprint finally arrived in mid-March, 2012 and the second batch was as bad as the first. There were fingerprints left on the ink, scratches, color shifts, hickeys, cutting misalignments, etc. YOU WOULD THINK THAT A REPRINT WOULD BE GIVEN SPECIAL CARE, BUT NOT HERE. The entire time the Customer Service has been hideous. Their attitude both in email and on the phone is poor, uncaring, and not knowledgeable. I have had emails form Howard, Gil and Samantha and none of them were helpful in the least. I asked for the manager of Customer Service to call me to discuss the issue and I was diverted to email DAYS later, and not from a manager. When I finally got the mane of the Customer service manager (Gary), it took 3 attempts by the service department to operate his voicemail properly. Meanwhile, my clients approved their cards for printing in early December, 2011 and still have no cards to use. They are losing business, and are frustrated and disappointed. As the designer, I am embarrassed and angry at Designline Graphics for putting me in a horrible position with my clients due to their unprofessional services and lacking customer relations. What was once an average place to get your printing done, has become a terrible choice. I recommend you take your printing needs ANYWHERE ELSE but here. read more

This is the worst experience i have ever had. The cards look othing like the proofs, they totally messed this onw up. We order new business cards for an company event to give out while networking and when we recieved them we were very disappointment. First the dye cut is terrible, it pops right off and bends up!!!! these can easily be ripped off. The white type is not even white they added this crazy white boarder all the way around. We paid 783.00 for these cards and couldnt even use them due to the appearence. EVEN MORE WORST, I call in to let them know what happened, I was told they would have an manager call me and I have yet to hear back. I called a few times a day and for some reason I get the same voicemail. I want a full refund. PLEASE DO NOT USE THIS PLACE! AVOIIIIIIDDDDDDDDD... read more

Placed an order with 4CP / DGI Graphics on Wednesday, November 26 (the day before Thanksgiving. It took the entire day to process my payment due to the fact the merchant batch that they are associated with had had fraudulent charges, so my bank wasn't releasing the payment. That issue was settled before the end of the business day and graphics were approved by Friday, Nov 28th morning. The order was suppose to take 10 business days to process and I was getting overnight shipping to have these for the holidays. I called once during the production to confirm the shipping details and the left it to 4CP / DGI Graphics to do their part. On Friday, December 12th I had still heard no word from them, so I called to see when I could expect the order to ship. A sales rep recorded my information and said she would get back to me Monday, since their production facility was closed until Monday, on Friday morning. She did call me early Monday, December 15th, for CA company and my business being in EST. She said there was a detail with the job that was holding up production. No one from their company tried to contact by phone or email the 11 business days prior to this even though this job is valued at $2000. I told her I just need the cards. This was an issue with information on a magnetic strip and I did not need it, I just needed the cards. It is now Thursday night, December 18th. The cards I had ordered 22 days ago just left SHENZHEN - CHINA, PEOPLES REPUBLIC yesterday, and HONG KONG a few hours ago. I was complete unaware that I was paying for an oversea product. The girl associate is the only one at the company this week, December 15-18th. The voicemail for their company is full as well. I guess I just expect a little better quality service when spending over $2000 on a single job. I personally would not and do not treat my customers this way. read more

I ordered a set of business cards after looking at their catalogue. I absolutely love the die cut they had on one of the samples and I ordered a set of personal cards based on the same type of die cut they advertised. After working for several hours to make sure the design I had was compatible with the final product I had in mind, I placed the order and sent them the file along with a picture of the sample they had in their catalogue. When I received the cards, I noticed the die cut was wrong. When I tried to reach their customer service - which was bad, as usual -, I talked to their agent who told me the vector file I sent them (a Corel Draw file) defragged, which made them unable to see the die cut and make it correctly. That is not true. I sent all the artwork in one page, which means they wouldn't be able to do anything to my cards if the file had indeed defragged. They were able, however, to print it and cut it. If that were true, how come only the die cut part is wrong? When I asked to speak to a manager around 2PM, I was told that Gary, the manager, was on his lunch break. Two hours later, I called again, and Gary was still on his lunch break. I left my phone number so he could get back to me as soon as his lunch break was over, but I have never gotten a reply. Later on, after reaching out to Gary via email, he assured me that the way I sent the die cut was not doable, therefore they had to make the change - without my permission. I questioned him about the intricate die cut they advertised on their catalogue and demanded to have my cards reprinted, just to have Gary tell me that I could upload a new file - a file that they already had - on their website and make a new order; however, an extra charge could be applied to the intricate die cut. So the die cut went from "not doable" to "possibility of extra charge". They would not reprint my cards. They did not take responsibility for their mistake. I did send an email on December 12, 2013 regarding a new order for my cards and questioning them what would be the best price for a card with the "intricate" die cut I designed. I was willing to pay for a mistake that was not committed by me or any of my employees. I was willing to pay for their error. Until today, three weeks later, I have not received a reply. Throughout all these years that I've been in this business, I give the title of Worst Customer Service to this company. read more

Quality is fine, if you don't care about any sort of reasonable delivery, I placed my order two days before Thanksgiving, approved the artwork on Thanksgiving, as of today the 11th of December, according to the production icon, is still in printing, I have e-mailed 4 times inquiring about an estimated delivery, still no answer or response, will never use these hacks again! read more

four color prints did a great job with my business cards. i would recommend them to everyone and have used them for years. maskitalia.com read more

I have used Designline Graphics for over 5 years for a wide array of projects and products. They never cease to amaze me with a top notch product at a very fair price. They offer products I have not found anywhere else, such as silk business cards with UV coating, which helps my business really stand out . Their customer service is great and I always have confidence that the final result will be just what I wanted. I highly recommend them for any graphics/printing work ! read more

Do not depend on this company. I'm launching a new business and needed some high -end business cards for a marketing conference to promote my company. One individual said they would rush the order, but then I just called today and another individual said they wouldn't be ready...until the end of my conference. And to think I just spent $177 with them? Never again! read more

Been using DGI for over a year now for my clients, they deliver a great product with great customer service! Looking forward to what we can deliver together in the future, thanks again DGI! read more

I agree with the others on here. That one single star that I've given here, in my rating system, stands for a ZERO! I purchased two sets of plastic cards (printed on both sides no less) from these people - one set for each of my two businesses. Plastic cards go for a "premium price" - they are expensive! They charged me almost $400 for these! It took over a month to get my cards, and when they finally arrived, both sets had machine scratch and scuff marks all over them! Some even had little holes in them! They looked very unprofessional. Out of 1,000 cards, there were exactly 32 cards that were completely clean and without defects (I counted them). This was definitely not what I expected, or paid for. I needed a top of the line look and that was not what I got. Thank God I did my own design. I can just imagine what I would have received in that department! Customer service was a joke, just like the other people are saying on here. They did offer to replace the cards, but only IF I sent all of them back, shipping paid by me. They wouldn't even let me keep and use the 32 good cards, while waiting for the order to be reprinted and shipped out. Like I really wanted to wait another month (or more) for the second set of cards. Finally, I gave up and ordered ordinary paper cards from Vista Print. IF this were my company, I would have re-printed AND refunded my customers money back just for all the hassle and delay - especially given how bad these looked! I can't believe that they actually shipped these cards out in the first place. read more

The products I have received from this company are great (foil business cards). However, their customer service is horrible and I will be sending my business elsewhere! The last order I submitted has taken about a month and still have not received my cards. When I finally called I was told my order was on hold for proof approval even though I had declined a proof at time of order. I was told it was policy for a proof so I asked why is there an option to decline the proof and I got no answer. That was the reason I wasn't looking for a proof because I had originally declined it. The customer service rep then apologized and said he would rush my cards to print and even offered to overnight my cards once they were ready at no extra charge. A week and a half later my cards were still in production and when I called the rep said my order was not put on rush and they would be shipped regular shipping. I explained what had happened and what the previous rep had offered me and said he would look into it and get back to me. A couple days later I checked on my order again because I never heard back from the rep luckily my order was complete but was shipped with normal shipping. So, over a month now and no cards yet! read more