This is a little different. I want to provide a review prior to any work being started. We met Phil and his supervisor designer Lilly today for a project quote on a shower remodel. My wife Karen and I have never been so impressed with the transparency of the project design and costs. Both Phil and Lilly new about the materials, build, factory and was able all questions to our satisfaction. They were professional and knowledgeable about the manufacturing process and yes we made some minor changes toward the end of the meeting. To our surprise they were not frustrated and looking only to close the deal. Moreover, as seniors we wanted assurances on the warranties. They were able to answer all the questions around " what if this happens" what then... who do we call... who is our contact... suppose he is out sick.... I tell you nothing was left to chance. As a senior and retired veteran on a fixed income , you imagine, we are looking for quality, a project done on scale and according to what was represented by company employees. Now the project has not even begun; however, I am positive the job will be done based on our expectation. I believe it so, I am writing this review before the job starts. I have no doubt this company is the real deal...no exaggeration, no financial hustle, no sales flub. I know people and I know 2nd hand shenanigans. We so appreciate an honest businessman where pride comes before the sale. Great job we can't wait for our new shower. Dr. J and Mrs. K read more

The whole process was excellent, starting with our sales guy, Campbell, and ending with our installers, Kody and Carson. All 3 were very knowledgable, professional, and personable. The end product is wonderful. Additionally, we got just the right amount of communication along the way. We never felt like we were "left hanging." Many thanks to the whole Shugarman Team. read more

FIVE STARS ...All The Way! Excellent consultation, communication, installation, final inspection. Shugaman's installers: Jose, Jesse and Manny were dependable, professional, efficient and friendly. Customer service was excellent...providing necessary doc. for HOA approval and keeping me up to date with scheduling etc. Very happy with my new shower....Highly recommend! Thank You Shugaman's Bath Team! read more

Fast, Clean, and Professional I recently hired Shugarman's Bath to do an install of a walk-in shower. They have offices in both San Diego and Anaheim.The meeting with the designer, Jennifer, went well, she not pushing or a lot of sales pressure. There were lots of options to choose from for design , as well as payment options. The price was fair and what I expected. You'll get a lot of materials about what to expect, read it and it's all pretty clear about the process. The materials I ordered actually came in when they said they would and the demo and installation date was set shortly thereafter. I had a large ceramic tile enclosure and an old iron tub. Ricky and Kelvin, the demo guys, came and covered everything they could in plastic (seriously, it looked like a kill room in Dexter) and worked all day to remove the old shower tile, backer boards cut up and haul away the old tub (down two flights of stairs!). They were efficient and courteous. The very next day the installation started. This was done by Manny and Tony, both of whom were excellent. My new shower was going to be larger than your usual single stall installs so the installation took two days. Manny and Tony worked overtime to get the job finished in that time frame, they were super through, and I'm super happy with the result of their hard work. They acted at all times with professionalism and care. What impressed me most: --Speed & Efficiency: The entire project was completed in just three days! The demo took one day, and the installation took two full days. (For anyone wondering, unless you're removing a single fiberglass prefab shower, you're not going to get a 1-day install. This was a large area with a lot of custom and IMO, they still finished incredibly fast! This would have been weeks with anyone else.) --Professionalism: Every team member of the Shugarman's team was polite, respectful, and easy to communicate with. They kept me informed, and I had plenty of opportunities to ask questions. --Attention to Detail: The craftsmanship is top-notch. My new shower looks amazing, no wonky edges or bumpy caulking, and everything was installed perfectly. --Cleanliness: They kept the work area neat throughout the process; they used clothes on my hardwood floors and did an exceptional cleanup at the end. It honestly looked like no construction had ever happened! Full disclosure, if you had a tile enclosure removed, despite all the plastic covering and taping, you will probably have fine powder that you will have to wipe down. It's just the nature of the beast (I can only imagine what it would have looked like if they hadn't taped up everything!) -- Customer Care: They answered all my questions patiently and made sure I was comfortable with every decision. ( As someone who doesn't pick up the phone unless I know the caller, the numerous different numbers that Shugarman's uses was a bit of a PITA, but the employees always identified themselves in the call or text, so it wasn't a huge deal.) -Highly Recommend: The entire experience was stress-free, and the results exceeded my expectations. If you're looking for a reliable, skilled, and courteous team for your bathroom remodel, I can recommend Shugarman's. read more

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Very professional people to work with. The crew is incredibly hard working and do an exceptional job. They are courteous too. Clearly everyone is well trained. We love our new shower. read more

Shugarman's Bath - New shower - General Contractors Near Me - Anaheim, California

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Everything went spectacular from the moment Hunter arrived for 2 day installation of new shower . He was prompt, detail orientated, efficient and answered all my questions . He left the place spotless after work was completed . Very impressed w the quality and workmanship and the warranty program . Great company keep Up the good work !!! read more

Without a doubt, the best business I have ever dealt with. We changed our 56 yr old tub into a shower. Salesman Campbell was thorough, knowledgeable, answering all my questions before I could even ask them. The company was great communicating our timeframe, what to expect, and finally who would be our installer. Ruben Aragon came on time, made it clear what we could expect each day, was so knowledgeable, polite, cleaned up after every day (2-1/2 days) and stayed late. What an amazing work ethic for such a young man. Shugarman sure hires fantastic employees and trains them right! Oh, and the bathroom looks FANTASTIC! read more

Shugarman's Bath - After-a safe walkin shower, beautiful shower fixtures, no more grout! - General Contractors Near Me - Anaheim, California

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Shugarman's was amazing to work with from start to finish. While they were not the cheapest, the professionalism, peace of mind, quality and follow through from the entire team was professional, efficient and seamless. This was a lengthy project given the complexities of living in a condo HOA and having to the deal with the city's permitting process. My installer, Ruben was a ROCKSTAR! So hard-working, professional, detail oriented and did an amazing job! We had to make a couple tweaks along the way since to adjust for what was a "load bearing" wall in the condo; and Ruben was so patient with adjusting and suggesting ideas to a solution that was inclusive of what I wanted but also compliant. My one recommendation to anyone evaluating Shugarman's is to ensure you know and ask about all your options. My two biggest learnings were: (1) not knowing there was a subcontractor for the glass in the Master bath, as it was considered "custom" but not the guest. The quality of the glass in the Master bath is SO MUCH better. (2) There are differences in the types of shower pan. Who knew, and not something I even thought about. You can see the difference in the pictures and it does have an impact in the overall "look" of the shower. read more

Shugarman's Bath - Guest bath - General Contractors Near Me - Anaheim, California

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I have never done more than one review but in this case I thought it was necessary. Shugarmans bath was amazing !!! Unfortunately we had a bad experience with our downstairs bath and I was very cautious and scared ! They communicated with us from the very first phone call until the very end of the installation. Everyone was so pleasant and helpful. We couldn't be happier with the finished product. And they also recommended a father & son handyman team to finish our dream bathroom. This included installing the new vanity , toilet , mirror , lighting , and my favorite,, the new flooring. Shugarmans bath truly knows how to treat their customers and they are a great family business. They realize that customers come first. So a shout out to Shugarmans for our awesome new shower and also a shout out to Andrew and Tim... The father / son handyman team that brought the project home with an amazing top notch finish to our old very very sad bathroom. !!!! read more

Shugarman's Bath - New shower. - General Contractors Near Me - Anaheim, California

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I recently had Miguel from Shugarman's Bath out for a consultation, and he is a total professional. He is such a gentleman--polite, respectful, and incredibly patient. He went above and beyond by explaining every single detail of the remodel. In fact, he was so thorough that any questions or concerns I might have had completely disappeared; he truly covers all ends and anticipates everything. His incredible attention to detail gives me total peace of mind that the work will be in the best possible hands. If you want someone who is honest and meticulous, ask for Miguel! read more

If you have need for a shower remodel, my recommendation is to call Shugarman's Bath (619) 815-5884.  From our initial consultation through installation completion, we have had the best customer service in all aspects. Today was our installation day, and Tony and Manny clearly walked us through every step of the process and the decisions to be made.  Our new shower is absolutely beautiful.  Thank you so much!! Tony and Manny (as well as Romero) worked nonstop throughout the day with only a brief lunch break and their work quality was superb!!  Thank you so much for your excellent work, Tony and Manny, and thank you to Shugarman's Bath for having such great employees.  It is obvious that Shugarman's Bath is an excellent employer. read more

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I first met Jeff from Sugarmans Bath who was thorough at explaining what they had to offer and he was extremely professional, patient, friendly and thoroughly explained everything. I had an old outdated 70s style tub, no shower in my mobile home. I needed a functional shower. During the wait after signing and ordering, Jeff always got back to me promptly if I had questions. Next step came Lindsey who scheduled my install. Same as Jeff, professional and friendly. The day of install Zech not only contacted me when Lindsey said he would but was here the time he told me he would be here. Hunter was right behind him and they immediately got to work. They were professional, thorough and always concerned about my happiness with the project. Checked in multiple times to see if I had any thoughts, questions or concerns. They stayed until after 8 pm to make sure the job was completed in a day. I am blown away at how wonderfully this company treats their customers. EVERY company should follow Shugarman's Bath and their customer relations and quality business plan. Everyone on my project, from Jeff to Lindsey to Zech to Hunter...they are the best of the best. I wish they did more than what they do. They're rock stars. I LOVE my new shower! It's because of this team of individuals. Thank you all! read more

Shugarman's Bath - General Contractors Near Me - Anaheim, California

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Great service and communication. They installed earlier than originally quoted which helped us meet our goal. The installation team was great and answered all our questions. Our new walk in shower and bath were done in 2 days and look amazing! Highly recommend! read more

Shugarman's was absolutely great to work with! Exceeded my expectations! The lead installer Adrian De Jesus was AWESOME! He informed every step of the way, very professional, and the clean up was spotless! The whole team was great start to finish! read more

I recently did a run to shower conversion and I was very happy with the process from start to finish. The product options were great and the price was reasonable especially compared to other prices we got. I am very pleased and would highly recommend them. read more

Shugarman's Bath - Shower - General Contractors Near Me - Anaheim, California

From the consultation with Jeff. The tub to shower conversion in our hall bathroom is perfect. Our installer Danny was excellent. Dry wall repair Daniel was fantastic. We had 3 bids & Shugarman's is the best. I am very happy and I highly recommend them and we will use them again. They worked with me while replacing the window yet they completed the project in 2 days. They communicated clearly, they arrived on time and cleaned up the area before leaving. % recommend read more

Shugarman's Bath - Completed tub shower conversion. Perfect - General Contractors Near Me - Anaheim, California

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Just finished a tub/shower replacement. Jose and his team did an excellent job and we're respectful, professional, dedicated and clean. Jose went above and beyond to make sure we were happy and had a great attention to details. The company supported us with the permit and helped us to navigate successfully which was not easy. Overall, we are really happy with the experience and the finished project and would highly recommend them! read more

Zach Cope and Shugarman Bath completed my two bathrooms in five days. These attention to detail was exceptional resulting in my complete satisfaction. Highly recommend. read more

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The finished shower looks incredible! David the main installer and Rej blew my expectations away. I will definitely be referring anyone in need to this place. Many thanks for all the hard work. read more

I am laughing as I write this because I read the one star review from someone who DID NOT even hire Shugarman. In my opinion you should not be able to review a service oriented company if you didn't even obtain services! Also, they didn't lose you, you lost them! Anywho...on to my five star review... We had such an amazing experience with Shugarman! And fun fact, we only spoke to live people AND ALL our questions were answered! We recently redid our bath for my disabled uncle so that he could be easily rolled into the shower. It may not be the aesthetic that most people desire, but it is what we needed for him to be comfortable and they accommodated. Our sales person Jeff was quick to answer questions and get the ball rolling with measurements and we were quoted an 8-10 week timeline. We were very fortunate in that our materials came in sooner, HOA approval was handled and we had a new shower a few weeks before the expected timeline! It took 1 1/2 days to install and we couldn't be happier! Due to our condos build, Tony (who is amazing by the way) had to redo some of the piping. That is one reason why we chose Shugarman as not only do they install, but they are remediator's and plumbers so any issues that happened behind the walls were covered and let's be honest that's the scariest part. We never know what lives back there. The attention to detail from Tony and his team were beyond our expectations. We are so happy we chose this "family business." Can't wait to refer all our friends read more

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Shugarman's Bath was high-quality and easy to work with through the whole process. They delivered exactly what they promised: two beautiful showers, easy to clean, high-quality look and experience. Great water pressure! Tony had to fix a lot of things in my bathroom before he could install the shower and he completed everything in a day asking to stay longer to make sure he could finish it and then finish the second bathroom the next day while I was at work. It was great coming home to new showers! I highly recommend Shugarmans Bath. read more

They hire an outside company for their glass doors, which they got wrong on size, but then eventually replaced them. Otherwise, good company. read more

After a glitch in color selection, the shugarman company was able to resolve everything to our satisfaction. Very happy customer now.

Shugarmans was very easy to work with. We wanted to convert a bathtub into a walk-in shower and to modernize the area as well. Shugarmans worked within our budget. During the process, when the initial shower door we ordered wasn't going to work, they moved efficiently to come up with another option for the same pricing. Thanks to the entire team lead by Jaret Avalos at Shugarman's for being great to work with from start to finish! read more

Shugarman's Bath - Completed project after removal of bathtub and converted to walk in shower! - General Contractors Near Me - Anaheim, California

Everything went very well. Great communication. Great workmanship. No problems whatsoever. I love my new tub conversion & highly recommend them. read more

This company won't answer a question about the material they use in their baths--they only use one type and it's some kind of plastic buried deep in their website. They insist on booking an in home appointment or you traveling to their showroom in Anaheim--but they won't have a human call you to answer questions about the material. Crazy! They lost a job opportunity with me because of that. So much for a "family" business. read more

am happy to say. That Shugarman bath is great. I checked other companies before I wen with them and I can tell wi confidence that this company is very good read more

This was an outstanding experience from the sales call to actual installation. I am so impressed with the finished product plus the incredible care taken throughout the construction. I would highly recommend Shugarman's Bath and their outstanding crew! read more

Shugarman's Bath - General Contractors Near Me - Anaheim, California

I saw Shugarman's advertised on Instagram and scheduled an in-home consultation. We signed up that day to have one bathtub and one stand in shower remodeled. A few weeks following, the installation was scheduled. The installers Zech and Kelvin were very friendly and communicative and kept me informed during the entire process. It only took three days from demo to full installation and both bathrooms look wonderful! I highly recommend Shugarman's for both the friendly staff and thorough processes they have in place from start to finish. read more

What can I say, this place exceeded all my expectations. They showed up right on time and immediately went to work. No food, no bathroom breaks for 11 hours!! They did the entire shower in 1 day. Beautiful installation, finish perfect. I couldn't believe it was my bathroom. They have great terms, financing, and guarantees. You won't be disappointed in the results. Highly recommended!! read more

I couldn't be happier with my shower remodel. Both Adrian and Jorge were absolutely fantastic, kind, professional, and incredibly hard-working from start to finish. They arrived on time, kept everything clean and made sure everything was perfect before they left. It's hard to find people who take so much pride in their work and it really shows in the final result. My new shower looks amazing and works beautifully. I highly recommend this crew to anybody looking for quality, craftsmanship and genuine, friendly service. read more

Everything happened as promised. We are very happy with the finished product, and the installation was excellent, as well as follow up and service. Highly recommend. Thanks Zack read more

I just had my old Fiberglas bathtub replaced for a walk-in shower by an amazing crew of three from Shugarman's Bath! Tony, Jason & Kendall were amazing! Tony was the installer with his two assistants and they did an outstanding job! These guys were a team who were courteous, friendly and efficient! They laid the sheets down on the floor to keep dust & dirt from getting on my floor. Also covered the furniture & laundry area where it might get dust! They cleaned everything up when they completed their job! I am beyond pleased & satisfied with these gentlemen! I highly recommend Shugarman's Bath! Tony was the installer and his assistants Jason & Kendall were a great team! I'm so pleased with these guys who came in & got to work until everything was done! I highly recommend them! read more

Zach, our installer, did an outstanding job. He was meticulous and knowledgeable and left our bathroom in pristine condition. Our bathroom is gorgeous! read more

Very happy with the work by Zach at Shugarmans' Bath. New shower turned out great. Good communication.

I recently hired Shugarmans Bath to install a walk in. Shower. I personally chose the shower walls, the glass doors,and fixtures. The demolition and installation were completed in two days. Very professionally done. However, the colour and design of the shower were far different than I had chose when the salesman came to my house with his book of samples. I notified the company and talked to the sales man he told me that the colours installed was the colour one I picked out. He said it may be the lighting. No. It's completely different and I would not have picked this out as it clashed with the walls. The company production manager called me that she would be coming out to look at the shower. I asked her to bring the book of samples with her so we both could see what I picked out. When she came she did not have the samples. She looked at the shower and said it must be the lighting making it look different. How does lighting change a biege colour to dark olive green? My concern was ignored. I will have to paint the bathroom a different colour so it will match. read more

zac worked on our bathroom remodeling and he did a fantastic job. definitely recommend him