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    Shugarman's Bath

    4.8 (37 reviews)
    Open 8:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Recommended Reviews - Shugarman's Bath

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    The cover up!
    Cathleen M.

    Fast, Clean, and Professional I recently hired Shugarman's Bath to do an install of a walk-in shower. They have offices in both San Diego and Anaheim.The meeting with the designer, Jennifer, went well, she not pushing or a lot of sales pressure. There were lots of options to choose from for design , as well as payment options. The price was fair and what I expected. You'll get a lot of materials about what to expect, read it and it's all pretty clear about the process. The materials I ordered actually came in when they said they would and the demo and installation date was set shortly thereafter. I had a large ceramic tile enclosure and an old iron tub. Ricky and Kelvin, the demo guys, came and covered everything they could in plastic (seriously, it looked like a kill room in Dexter) and worked all day to remove the old shower tile, backer boards cut up and haul away the old tub (down two flights of stairs!). They were efficient and courteous. The very next day the installation started. This was done by Manny and Tony, both of whom were excellent. My new shower was going to be larger than your usual single stall installs so the installation took two days. Manny and Tony worked overtime to get the job finished in that time frame, they were super through, and I'm super happy with the result of their hard work. They acted at all times with professionalism and care. What impressed me most: --Speed & Efficiency: The entire project was completed in just three days! The demo took one day, and the installation took two full days. (For anyone wondering, unless you're removing a single fiberglass prefab shower, you're not going to get a 1-day install. This was a large area with a lot of custom and IMO, they still finished incredibly fast! This would have been weeks with anyone else.) --Professionalism: Every team member of the Shugarman's team was polite, respectful, and easy to communicate with. They kept me informed, and I had plenty of opportunities to ask questions. --Attention to Detail: The craftsmanship is top-notch. My new shower looks amazing, no wonky edges or bumpy caulking, and everything was installed perfectly. --Cleanliness: They kept the work area neat throughout the process; they used clothes on my hardwood floors and did an exceptional cleanup at the end. It honestly looked like no construction had ever happened! Full disclosure, if you had a tile enclosure removed, despite all the plastic covering and taping, you will probably have fine powder that you will have to wipe down. It's just the nature of the beast (I can only imagine what it would have looked like if they hadn't taped up everything!) -- Customer Care: They answered all my questions patiently and made sure I was comfortable with every decision. ( As someone who doesn't pick up the phone unless I know the caller, the numerous different numbers that Shugarman's uses was a bit of a PITA, but the employees always identified themselves in the call or text, so it wasn't a huge deal.) -Highly Recommend: The entire experience was stress-free, and the results exceeded my expectations. If you're looking for a reliable, skilled, and courteous team for your bathroom remodel, I can recommend Shugarman's.

    New shower
    John O.

    Very professional people to work with. The crew is incredibly hard working and do an exceptional job. They are courteous too. Clearly everyone is well trained. We love our new shower.

    After-a safe walkin shower, beautiful shower fixtures, no more grout!

    Without a doubt, the best business I have ever dealt with. We changed our 56 yr old tub into a shower. Salesman Campbell was thorough, knowledgeable, answering all my questions before I could even ask them. The company was great communicating our timeframe, what to expect, and finally who would be our installer. Ruben Aragon came on time, made it clear what we could expect each day, was so knowledgeable, polite, cleaned up after every day (2-1/2 days) and stayed late. What an amazing work ethic for such a young man. Shugarman sure hires fantastic employees and trains them right! Oh, and the bathroom looks FANTASTIC!

    Guest bath

    Shugarman's was amazing to work with from start to finish. While they were not the cheapest, the professionalism, peace of mind, quality and follow through from the entire team was professional, efficient and seamless. This was a lengthy project given the complexities of living in a condo HOA and having to the deal with the city's permitting process. My installer, Ruben was a ROCKSTAR! So hard-working, professional, detail oriented and did an amazing job! We had to make a couple tweaks along the way since to adjust for what was a "load bearing" wall in the condo; and Ruben was so patient with adjusting and suggesting ideas to a solution that was inclusive of what I wanted but also compliant. My one recommendation to anyone evaluating Shugarman's is to ensure you know and ask about all your options. My two biggest learnings were: (1) not knowing there was a subcontractor for the glass in the Master bath, as it was considered "custom" but not the guest. The quality of the glass in the Master bath is SO MUCH better. (2) There are differences in the types of shower pan. Who knew, and not something I even thought about. You can see the difference in the pictures and it does have an impact in the overall "look" of the shower.

    New shower.

    I have never done more than one review but in this case I thought it was necessary. Shugarmans bath was amazing !!! Unfortunately we had a bad experience with our downstairs bath and I was very cautious and scared ! They communicated with us from the very first phone call until the very end of the installation. Everyone was so pleasant and helpful. We couldn't be happier with the finished product. And they also recommended a father & son handyman team to finish our dream bathroom. This included installing the new vanity , toilet , mirror , lighting , and my favorite,, the new flooring. Shugarmans bath truly knows how to treat their customers and they are a great family business. They realize that customers come first. So a shout out to Shugarmans for our awesome new shower and also a shout out to Andrew and Tim... The father / son handyman team that brought the project home with an amazing top notch finish to our old very very sad bathroom. !!!!

    After remodel

    If you have need for a shower remodel, my recommendation is to call Shugarman's Bath (619) 815-5884.  From our initial consultation through installation completion, we have had the best customer service in all aspects. Today was our installation day, and Tony and Manny clearly walked us through every step of the process and the decisions to be made.  Our new shower is absolutely beautiful.  Thank you so much!! Tony and Manny (as well as Romero) worked nonstop throughout the day with only a brief lunch break and their work quality was superb!!  Thank you so much for your excellent work, Tony and Manny, and thank you to Shugarman's Bath for having such great employees.  It is obvious that Shugarman's Bath is an excellent employer.

    I first met Jeff from Sugarmans Bath who was thorough at explaining what they had to offer and he was extremely professional, patient, friendly and thoroughly explained everything. I had an old outdated 70s style tub, no shower in my mobile home. I needed a functional shower. During the wait after signing and ordering, Jeff always got back to me promptly if I had questions. Next step came Lindsey who scheduled my install. Same as Jeff, professional and friendly. The day of install Zech not only contacted me when Lindsey said he would but was here the time he told me he would be here. Hunter was right behind him and they immediately got to work. They were professional, thorough and always concerned about my happiness with the project. Checked in multiple times to see if I had any thoughts, questions or concerns. They stayed until after 8 pm to make sure the job was completed in a day. I am blown away at how wonderfully this company treats their customers. EVERY company should follow Shugarman's Bath and their customer relations and quality business plan. Everyone on my project, from Jeff to Lindsey to Zech to Hunter...they are the best of the best. I wish they did more than what they do. They're rock stars. I LOVE my new shower! It's because of this team of individuals. Thank you all!

    Shower
    Melanie V.

    I recently did a run to shower conversion and I was very happy with the process from start to finish. The product options were great and the price was reasonable especially compared to other prices we got. I am very pleased and would highly recommend them.

    Completed tub shower conversion.  Perfect
    Jacqueline F.

    From the consultation with Jeff. The tub to shower conversion in our hall bathroom is perfect. Our installer Danny was excellent. Dry wall repair Daniel was fantastic. We had 3 bids & Shugarman's is the best. I am very happy and I highly recommend them and we will use them again. They worked with me while replacing the window yet they completed the project in 2 days. They communicated clearly, they arrived on time and cleaned up the area before leaving. % recommend

    Planter and shower with pony wall
    Philip M.

    Zach Cope and Shugarman Bath completed my two bathrooms in five days. These attention to detail was exceptional resulting in my complete satisfaction. Highly recommend.

    Uncles new shower!

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    4 months ago

    After a glitch in color selection, the shugarman company was able to resolve everything to our satisfaction. Very happy customer now.

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    9 months ago

    Very happy with the work by Zach at Shugarmans' Bath. New shower turned out great. Good communication.

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    8 months ago

    zac worked on our bathroom remodeling and he did a fantastic job. definitely recommend him

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    Ask the Community - Shugarman's Bath

    Review Highlights - Shugarman's Bath

      Thank you so much for your excellent work, Tony and Manny, and thank you to Shugarman's Bath for having such great employees.

    Mentioned in 5 reviews

    Read more highlights

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