This place is the worst for customer service if you are a normal customer needing help from a paint…read morestore. I have tried coming here a few times and they are all talking trash, just stand there on their phones and computer and don't care about customers. Even when there's no one else in the store. When you ask a question, they make you feel like you are bothering them. Also, every time they are just worried about eating and stuffing their faces.

Celeste was so helpful & knowledgeable!! I was struggling to find a color & she was so patient with…read moreme. She kept showing me different variations and options on top of complimentary colors. Then when she took me over to her desk, she showed me the different options to paint if I wanted to elongate the room or make the room smaller. She also recommended a primer & boy was she was right!! It looked completely different with a primer vs. without it. I'm so used to getting cheap paint at a big box store. The customer service doesn't compare and neither does the paint! Dunn is the way to go! & seriously! Ask for Celeste!! She's awesome!!!

I was extremely disappointed by my experience at this Sherwin-Williams location. While I was in the…read morestore, I witnessed another customer who appeared to have limited English become visibly frustrated during an interaction with the staff. The customer ultimately left the store upset. What disturbed me even more was what happened afterward. I heard the manager I believe his name is Ricardo make a comment along the lines of, "Hope ICE gets him." Hearing a manager make a remark like that about a customer was shocking and completely unprofessional. Whether someone speaks fluent English or not, every customer deserves to be treated with respect and dignity. Comments like that create an unwelcoming and hostile environment. I was so disgusted by what I witnessed that I decided to leave the store without making my purchase. I hope Sherwin-Williams takes customer service and professionalism seriously and addresses this kind of behavior. No customer should have to wonder whether they'll be treated with respect because of the language they speak.

If it was possible to leave 0 stars I would. Cashier-Kimberly had an atrocious attitude and had the…read moreworst customer service I have ever experienced; not only at a Sherwin-Williams storefront but in general. I absolutely will not be going back to Sherwin, and will discourage any of my contractor, painter, and designer colleagues to do the same.

I love vista paint. I've been using them for over 20 years. And after all the paint companies,…read morevista has proven itself time and time again in the field. Best color retention and most of their products will stick to dirt. Dries quickly. So one has to have some experience painting. And their touch up ability is fantastic even up to two years later. Check them out. Ask for contractors pricing. They will usually give it to you.

Good paint. Great price. Excellent service. Needed some…read morepaint for my walls. I had the formula and was able to get what i needed. It wasn't too busy when i went. So, it was quick to get my custom paint and pay. I'll definitely be coming back for other paints.

Had quick and efficient service on Saturday. A special acknowledgment to Devon for being friendly,…read morehelpful and making my experience 5-Star worthy.

I called Dunn Edwards in Long Beach because I'm looking for paint for my house. A very kind and…read morehelpful gentleman walked me through making an appt with the professional Color Advisor, Damien Fern. I met with Damien for a color consultation- free of charge. Damien is amazing. He's so knowledgeable about colors and what colors match. He is also so kind and patient. After I chose some colors, I sent him a picture of my house and he digitally sent me what my house would look like w those paint colors. Wow!!! It was so wonderful. I highly recommend Dunn Edwards Store in Long Beach. The employees are amazing. Thank you Damien for helping me with my house colors.

Sherwin-Williams is my go-to paint store! The staff is always friendly, knowledgeable, and…read moreincredibly helpful. They took the time to answer my questions, offered great advice, and gave me valuable tips that made my DIY paint project much easier. Their pricing is competitive, and they have everything you need to get the job done right--from paint and supplies to expert recommendations. If you're tackling a painting project, whether you're a professional or a do-it-yourselfer, I highly recommend stopping by Sherwin-Williams. Outstanding customer service and a great shopping experience every time!

Our interior walls are "Alabaster" in a satin finish, my husband went and bought an additional…read moregallon of the same color & same finish to do some touch ups before a party we have on Saturday (both stickers on the can and lid say alabaster satin) when I seen the areas my husband touched up, I immediately noticed the paint we were given was a brighter white and was very glossy. He thought it was due to it being wet, so we decided to let it dry to see if it would blend, but no this photo was taken 24hours later and I'm 100% certain we were given the wrong paint color. This is beyond upsetting. My husband will have to call out of work to fix this before Saturday. And we can't find our receipt, so I'm hoping they'll at least correct their mistake. Now certain areas are super glossy & it looks terrible

Matthew was a great help today. Got me all the materials I needed to paint my condo. He was very…read moreknowledgeable with the different brushes, rollers and paint I needed for each specific project. With the many questions I had, I'm surprised how patient he was with me. I got everything I need and I can't wait to get started. Thanks Matthew!

So my review was deleted so I'm writing it again. This location has the worst customer service from…read moreMichael, the bald rude guy. It was a Sunday and I was at target and the bathroom line was really long. I went next door to this location, and they had ONE older woman customer in there looking at paint. I asked if they had a restroom and the younger employee said yes and told me to grab the bathroom key from the front. I said thank you. As I'm walking to the front, Michael comes from the back and asks if I need help. I said im grabbing the restroom key. ( I don't need his help, just stating what I was doing, as if I wasn't already helped by someone who was present ). He then goes OFF and was like "how does everyone know we have a bathroom key?!?!? ONLY PAINTERS COME IN HERE!!!!! I said the bathroom line next door was long. He then proceeds to embarrass himself by saying " well If it was a 31 flavors next door would you go and ask for the bathroom???! " I said EXCUSE ME? The older woman looked at him so shocked and appalled. I walked off and used the restroom. Ironically, If you took advantage of people with great customer service walking in your EMPTY store, you would gain more customers and referrals, but sadly this won't be the case. And the older woman at your counter WAS NOT A PAINTER. Just disgusting interaction and employee.

We had some paint that needed to be 'shaken' or stirred prior to use. Since we had about 2 gallons…read moreof paint in 5 gallon pail. The staff at Smith Paint explained why this was not possible and told me what would have happened. Yikes! They were so nice and helpful answering all my questions. Not being Mr. Handy, I had a number of questions. Good people like this earn our support. Give them a try.

I had paint matching done for a spray can, they charge me for a quart of paint and the spray can…read more The paint did not match in color and Sheen, the color wasn't even close. It was completely lighter. When I brought the products back to return them and get replacement color that was correct they would not swap it out. They told me that they would charge me for another quart of paint and another spray can. So they made a mistake and did nothing to make it right, nothing. I even showed them pictures of how off the color was and the guy agreed that it was off. But they still would not do anything to make it right..

Great customer service. There was a line but it moved fairly quickly. Price depends on what you…read morebuy. I definitely recommend.

Sherwin-Williams (founded in 1866 by Henry Sherwin and Edward Williams) continues to be the premier…read morebrand in paint and you will pay a premium for this. Monday was the last day of a 40% off sale on paint, so my wife insisted on coming here to get more paint in preparation for some more work on our condo that we will need to do in the future. I've always bought our paint from Home-Depot or sometimes even Menards, but I guess Sherwin-Williams and Benjamin Moore (founded in 1883, now owned by Berkshire Hathaway) are considered the best paint brands and I found a reddit thread about opinions on the matter. The store is located by itself (no other retail stores within walking distance) with its own dedicated parking. There were contractors who were there to get supplies, but the store wasn't too busy. The front clerks were very helpful, helping us to match paint colors, and we were on our way. Even with the discount, 2 cans of paint, a brush, and roller cost over $150. I guess we will see how much of a difference the brand makes.

Just bought a gallon of paint. The guy handed it to me and I didn't get a look at the back of the…read morecan. I was wrangling my son with autism and had my attention elsewhere. I got home and realized I just paid $86 for the most effed up can. For that price can I at least get an undamaged product!

I was genuinely impressed by the service I received from Veronica (& Bryan). They spent over 30…read moreminutes carefully color-matching an old paint from our home, & the result was spot on. Both were incredibly kind, patient, & knowledgeable, above & beyond what I expected.

This is the spot love this place every one is so nice. They always go out of ther way to help with…read moreanything they can.

Went here last week and found the staff very friendly and knowledgeable. If u need paint and don't…read morewant to wait in long lines at the big box stores come here.