They were able to find my specific item, order it for me, and keep me posted on the progress. This store has everything for lighting, including parts for antique fixtures! read more

I went into the store needing a short piece of 3/8" threaded, hollow rod. Fortunately, they had what I needed and the young man was eager, and enthusiastic to assist me. These days, this was a very unique reaction. I gave 5 stars only because 10 stars was not an option. Thank you, your customer service is exceptional. read more

Purchased a floor lamp a few years back from McNally because I like helping small businesses. When the bulbs burnt out, I called McNally twice and spoke to representatives so I could purchase new bulbs, or at least get information on how to purchase new bulbs; Each time I received a promise of a call back, but no follow-up occurred. I called again and left two voice messages, but again no one called me back. Maintaining customer loyalty is so important today for small businesses, especially with so much competition today. Big disappointment, I was expecting better service. read more

Wonderful family owned business. I have gone in to buy light bulbs, replace a broken antique globe and recently to design lighting for a complete remodel. The staff always greets me and offers to help. Recently I worked with Kathi and she was fantastic at identifying my likes and dislikes and put together an amazing array of fixtures for my ongoing remodel. You might save money at a bigger retailer but the quality and service at McNally Lighting pays for itself. I will post pictures as a follow up once construction is complete. read more

Great store. They have lots of choices. They have have cabinet pulls. We found two pendulum lights for our kitchen remodel that are very distinctive. Great customer service! read more

Very happy to find exactly the light fixture I was looking for at this family owned business!

This is an update on my special order. They contacted me immediately and solved the problem. They refunded me my money over the phone and apologized for the mix up. Definitely will try again. If you need special lighting they're the best. I send all my friends there and they're impressed. read more

McNally Electric & Lighting - Platinum bullet - Lighting Fixtures & Equipment Near Me - Los Alamitos, California

Tim at McNally's provided professional and courteous service to assist in getting my Chandelier available for pick up in a prompt time. McNally's provides excellent products. If you're in the market for new lighting fixtures, stop by. You'll be glad you did. read more

McNally Electric & Lighting - Laurel Estate 26 3/4" Wide Brio Gold 6-Light Chandelier - Lighting Fixtures & Equipment Near Me - Los Alamitos, California

I was VERY disappointed in McNally Electric & Lighting. A few days ago I purchased a hanging lamp but when I got home, realized that it was way too large for the space. When I tried to return it and buy something smaller, I was told since it was on sale, no returns were possible. While I did realize it was a sale item, I was NEVER told that all sales were final. They are either unethical and intentionally did not tell me or they run a shabby business. Or both. There are a lot of lighting stores out there -- go someplace else. read more

There is little to explain a 35% re-stocking fee on returns. They have inventory. The people are kind enough. The store looks like a throw-back to the 80's. You order mostly from catalogs anyway. shish... But, be sure what you order from these people won't need to be returned. We made one little rookie mistake and needed to take back $500 worth of lights that should have been $350 to begin with, had to return them and the 35% return fee hit us for $175 dollars. BE CAREFUL... read more

Who knew choosing a lamp could be so difficult? I had been looking at lamps for weeks with no luck before I finally made it in here. Gabrielle was super helpful, she showed me some options and then gave me space to browse. Once I had narrowed it down to 2-3 she pulled them out turned them on and let me compare them side by side. In the end I finally found a floor lamp and a bonus matching table lamp I was happy with. She even wrapped up the glass pieces so they wouldn't break on my drive home. Overall I had a great experience here. read more

These people know lighting. It's worth it to pass the big box stores where no one knows anything, and instead go to small businesses like this that can give expert advice based on their years of experience in business. Lori Sims provided excellent lighting advice based on the type of home we have, the location of lighting fixture outlets, color and style of fixtures, lumens (amount of light each fixture produces), and - very importantly - Title 24 requirements. Lori helped us to coordinate the lighting to make sure that things were to the right scale for the home that we have, and that there would be enough design continuity from room to room, so fixtures won't look haphazardly selected. Update: When an issue popped up with our new Hinkley chandelier, Lori emailed me back in a very timely manner, ascertained the problem, and is following up immediately with the manufacturer to make it right. read more

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Experts in lighting a room to get the eGreat local biz. We had recessed lighting put in the ceiling. They do a layout according you your lighting needs in the entire area to ensure, for example, reading on the sofa. I will say however when the electrician who McNally's referred us to came to install, I liked the idea of having my entry light and the two in the living room aligned in a straight row and he Obliged me. My bad and his not reminding me about how that would change the lighting on the sofa. The small change in the layout made a big difference not for the good. So, I highly recommend sticking with the layout done by McNally's for best results. We also had a lamp that kept burning out all but one of the three way settings. It took taking it in a few times because it would work for a while then blow the bulb. They finally got it sorted out and only changed to initial repair fee. I so appreciate having a place to get repairs done. A good lamp will last for many many years. Ours is 20 years a still beautiful and going strong. read more

Be very careful if you are placing a large order for all of your lighting needs. Not all associates have the extensive experience and understanding of lighting, orders weren't placed on time like they said they would, and if you don't know the answer to a question, don't guess. It causes headaches later. A lot of back tracking, light bulbs did not fit in my pendants, etc. Very frustrating process and my thoughts are, I should have went to Home Depot. read more

Needed to replace light socket/switch to a higher-end lamp. Part could not be found at JK Electronics, Lowe's, Home Depot, Ace or local hardware. Bay Hardware suggested McNally's, I called, polite response and understandable directions. Arrived at store, knowledgeable, kind and rapid service got me the part. Could not have succeeded without them. Mom is delighted with her light. Beautiful selection of lamps have lured me to return later. read more

The staff here is what makes this place my go to source for anything lighting or even electrical related. They know their stuff backwards and forwards and saved me so much time not having to research all the different voltage and wattage requirements for the different types of lights I needed to make my home the work of art it now is....something Home Depot AND lamps plus said was not possible (shows how much they know). If you're looking for people who will listen to your ideas and turn your vision into reality, look no further. I highly recommend! read more

Besides getting fixtures from here a LONG time ago ( they have been around forever), this is where we go for all the lightbulbs ( and new LED replacements. The ONLY place for hard to find bulbs - especially picture frame lights. Tim is great - helped me find 2 hard to find bulbs - I bought a couple. Then gave me some advice on repairing a one of three set of sconces. There was dirt and debris preventing good contact - plus the inside needed tweaking ( power off of course!) Thanks Tim and team. Don't go anywhere else! read more

McNally Electric & Lighting store is the BEST! From start to finish, my experience was amazing! Their employees are very friendly and they went above and beyond for me. I needed a chandelier and they took the time to help me pick out the perfect one. The sales team was extremely professional and knowledgeable. I will definitely be going back! Thanks again! read more

Everyone is very helpful and knowledgeable. we personally enjoy working with James. Customer service is excellent and they always have options for any lighting need and more. read more

McNally electric & lighting is amazing at what they do. Iv been wanting to put a few lights through out my house so I gave them a call and they came straight over. Helped me out sooooo much with the placement of the lights what kind of lights and everything. They where super professional and made me feel like I was in good hands. I couldn't be happier with the work they did and I would highly recommend them. read more

this was the first time i visited McNally's. What a great local shop for all of your lighting needs. i always try to support our local businesses...when possible! from the outside...looks pretty empty but once inside....this place was busy! seemed like everyone was here for something or another..bulbs, fuse, reading lights, kitchen pendants, etc. they had it all! the shop is not very large, but big enough to see what you needed. they also have a pretty large counter with stools for you to sit and go though a zillion lighting books as well. if they don't have it on the showroom floor, they can find it for you in the product books. Jean was very helpful! As soon as i walked in the door, she asked all of the right questions to help narrow down my search. she knows a lot about lighting and the different types of chandeliers that would work best for my space. i always hated going into a "big box" hardware store where no one can answer any of my questions or they begin to read the details off of the box. come on. but not at McNally's!!! The consultants really know their stuff! Jean was able to tell me how big a chandelier should be, how long, how tall, how much from each ends of the table, how high off of the table, how much light i would need in the area etc. i showed her a few pictures of chandeliers that i found on the web and from there, she was able to find me several options in various books and within my price range. definitely going back here for all of my lighting needs!!! read more

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I inherited my mother's crystal chandelier lamp, originally purchased in 1959. The lamp was accidentally fell and I needed to replace the bobeche. The best replacement bobeche didn't quite work. Needless to say I was heartbroken. The repairman asked me to give him a few days to come up with a solution. Long story short he did an excellent job, and I am so grateful to have mom's lamp restored. Brian gave me the best customer service he is very knowledgeable and polite. This is the company if you need precious lamps repaired. read more

McNally is the place for me when it comes to lighting. As mentioned by another reviewer, this is where you go when you need lighting expertise, not just any old lamp from a big box place. Sandy was incredible when I wanted lighting fixtures to put on the gateposts of my driveway gates - she had suggestions on size, types of bulbs, how to get the fixtures wired and installed properly....all of which was a challenge, as I had only a sketch of the gate I had yet to have built! The project all came out just great. Sandy also knew which companies shipped locally, which would take longer as they came from out of state, and what the return policy would be, ahead of time. Great advice. I came back to McNally when I renovated a lower level family room and wanted low-voltage cable lighting. Again Sandy was incredibly helpful, working with me on placement of the fixtures, factoring in the ceiling height, and also considering how many watts would be needed to light this dark 20'x21' room. She gave me some ideas about adding some cans and pendants in the soffit, recommending that maybe it would be good to have the electrician add a j-box for a pendant before the ceiling is drywalled up, just in case we wanted to add a pendant later. Good idea. Again knew who shipped from where, and how to get things in quickly. Sue took over from Sandy, and Jean had a hand in the process as well - all three were knowledgeable and responsive. I am recommending McNally to the contractor I worked with, as he says he didn't know of a good lighting store near Long Beach. I do! read more

McNally Electric - very good local shop with excellent selection of light fixtures AND a repair shop on site. The staff is the most customer service friendly around the area and I was very happy with the service I received. read more

The group of folks here are so professional, knowledgeable, and polite. I like the fact that we've been coming here the past couple of years for various lighting work and parts and their work quality is top notch! The prices are fair as well. You can feel confident the work will be done right. read more

Honestly, no lighting store is going to have enough inventory to satisfy everyone's needs. They patiently let me look through every manufacturer's catalog, and helped pitching in to find the just right chandelier. The shipment arrived earlier than anticipated and when I picked it up, they spent so much time helping me resolve a potentially unusual installation issue. At one point I had three associates helping me figure it out. Their commitment, patience and offerings are tremendous. I highly recommend them. read more

Brought my mogul lamp here almost 3 years ago for new socket and rewiring and 3 separate plastic candle covers. paid appx. $100 and was fine with that. Said socket broke, took in this week for repair. Was told about $50 for socket repair, (still high considering I purchased socket less than 3 years ago. Today I picked up and was told $75. When I asked the guy why so much, since they had replaced socket a few years ago, he told me their cost for socket was $5- and this time they used a medium socket which their cost was $7. Still confused as to the $68. labor fee for something that should take less than 30 minutes to repair. I prefer to support small local businesses but will not return here. read more

Went to McNally's for lighting when I remodeled my kitchen and living room. They were so helpful and kind and made me feel like I was a part of their family. They are so much better and more knowledgeable than your big box stores and the results are amazing! Will be going head for all future lighting needs. I highly recommend! read more

This will be yet another wonderful review of McNally's in Los Alamitos! I was in the store about eight months ago and saw a beautiful vintage butterfly electric fan in the store. I am now stuck at home in the condo after a recent foot surgery. It's getting hot and I have no way to get to the store and buy the fan. I called the store to see if they still had it and Tim who is a wonderful man that works there said that only did they have it but he would drop it off for me on the way home tonight! This is the kind of wonderful help you only get from a family-run local, established business. Please support this business in any way you can let's keep it thriving in our community! We need places like McNally's! read more

McNally Lighting is the best- we have bought some very difficult to find lights there for replacements in our home! So helpful and have great lighting and lamps on display in the store. What they don't have - they can and will get you! The owner, Kathy McNally is a talented lighting designer! read more

Our friends who had just remodeled their house and had gone to McNally's for lighting, referred us to them. We needed lighting for the bathrooms and a chandelier for the dining room. McNally's has a great selection and just what we were looking for. The employees were extremely helpful and were able to answer all our questions. Their prices were competitive as well. They made shopping enjoyable and we will definitely tell our friends about them. read more

Bought a light for my hallway here and at first they seemed very helpful, but in the end, horrible customer service. I spoke with them on the phone when I was trying to find a hall light. They told me that I needed to go to their website and then call them back. Really difficult to see what a light really looks like online, but I did it anyway (big mistake). I ordered it...waited 2 weeks....went and picked it up...brought it home...hated it...called them and asked if I could return it (and would happily pay the return shipping), they said that I couldn't. What??? I can return lights to Home Depot...Lowes...really, almost anywhere...but not McNally's! Never again will I shop here, which is unfortunate since I love supporting local businesses. read more

Do not go here. Took a candelabra in for french wiring. Was told they could do it. Left it there for SIX WEEKS, called every week and was told they would get to it on saturday. Two days before a big charity event at my house called to find out that, and I am quoting here"someone called you and told you we couldn't do it". This did NOT EVER HAPPEN. I called 5 days earlier and was told it would be done this weekend. Called two other places in town, and am now having it wired with a very competent, courteous and service minded establishment. They were going to a customer service seminar this week. Hope it helps for their sake........ beware read more

We purchased pendant lighting from McNally and there was an issue with them. I contacted the manager Greg and he was extremely helpful. He went out of his way to come to our shop, check out the light, and order replacements. Then he delivered them to us. Thank You Greg for your assistance, care, and integrity. We really appreciate it! read more

As a general contractor, this is my go to place when I need something special. Friendly and helpful staff. Good customer service. read more

Highly recommended!!! Brought in a crystal chandelier - required rewiring to lengthen wire. Super friendly and quality work. Very reasonable price for the work. Thank you! read more

I wanted to go to a small shop to purchase my lighting fixtures instead of Home Depot for a change. I had checked out McNally's website in advance and they seemed to have a very large selection of fixtures at reasonable prices. When I walked in, I noticed the store was small for the amount of inventory they had. The manager, Greg, asked if I needed help finding something. I need lighting for different areas of the house. He was very knowledgeable and extremely helpful. read more

McNally rewired 2 vintage light fixtures for us and did an amazing job. The work was clean and done quickly. The price was also very affordable. Hoping to find more lights that they can fix up for us. Thanks! read more

I need to replace a pull chair kitchen light in an old rental that my Grandfather built years ago. The service and quality of knowledge was unbelievable ! They did not have the part I needed but was quick in finding out where they could order it. I was clearly told that I could not return it once they ordered it. I was also told the approximate time the order would be in including the extra time needed due to a holiday that was soon to happen. If your job is small or large the place to go is McNally's. If you want something unique and beautiful for your home don't miss their beautiful lamps they have in the showroom. read more

Brad and the other lady working here were really helpful, courteous, and professional. Way better than Lamps Plus in terms of service and prices. They also price match online so that's really cool too. I don't know if they'll get the lights I need in time, but they did offer some of their expertise in advice for how to light the front of my new home. read more