Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Can not give this company a high enough rating!! We had a minor mouse problem on our home and Encon…read morewas recommended by a friend who had them deal with a large mouse problem at their home. I was not familiar with the company, but spent some time on the phone with one of the technicians, Rob, who gave me all the details about the services, plans & pricing on his off time! After speaking with Rob, I called the Encon office on a Wednesday and was able to schedule a visit for two days away on Friday. Rob came right on schedule and went through the entire house, checking for signs of mice, sealing up small openings that could be causing the problems and explained everything as he was doing it. Rob placed multiple bait stations in areas he suggested as an expert including some small spaces, behind appliances, the laundry room, basement, crawl space & garage. Even tho it was his first visit he did a quick spraying for bugs in the basement and walked the permittee of the house using steel wool and spray foam to seal up any open spots he saw that could be contributing to the problem. The plan I chose was the one year which was so reasonably priced I'm not sure how Encon makes any money. It includes today's visit, plus 2 more scheduled visits, PLUS as many other visits we need to deal with the mice and any other pests we encounter over the next here including pretty much ever bug imaginable (except bedbugs, mosquitos, ticks & termites which they do treat for additional fees). Thank you Rob and thank you Encon for making more than the best out of a bad situation!!!

They've very good at what they do. Tried getting rid of carpenter ants myself but didn't work very…read morewell. Had encon come by to take a look. After one exterior treatment, all the ants were gone. They have a one year warranty and charged 225$. Reasonable price compared to other companies that were charging $300+. I would use them again.

Professional, polite and efficient! Friendly service, excellent communication. I'm from out of…read moretown, and I'm glad to have them there.

Hired Griggs & Browne based on a referral from homeowner association to remove carpenter ants last…read moreyear and have paid for their prevention/maintenance plan ever since. Nevertheless, roofer found a lot of carpenter ants causing a lot of damage to the home in the same area that was one of the two hotspots noted to Griggs & Browne last year. Will see if Griggs & Browne will cover the expense or not to restore the house and will update.

Joe was amazing. He hooked me up on a Saturday because I needed the treatment fast for a closing…read more He was on-time and called with his eta before he arrived (on-time!). The price was also very reasonable. I would use this company again in a heartbeat!

I reached out after another company ghosted me and Joe was prompt to return my calls and get a…read morevisit scheduled. We had a now-abandoned bird nest on the 2nd floor where uncovered pipes enter the house. Joe made sure to spray for birdmites, install proper insultation to fill the hole, AND reattached the proper covering so critters can't access it to begin with. He even noticed a few other areas that would benefit from blocking it off to reduce the risk of mice getting in. Joe was thorough, efficient, and the cost was extremely reasonable. Will keep Achieve Pest top of mind for any future needs.

We've been using Debug Pest for a few years. We are very happy with the quality of their…read moretechnicians. Anytime I have an issue. I called them and they are at our house within a day or so. It's also a pleasure calling their service line, you get to talk to a person that actually lives locally. When we are due for a quarterly appointment, they send you a text message and an email, but if that time and date does not work, they are very flexible to change it for a time that works for you. They are always pleasant and helpful. I highly recommend Debug pest control.

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

Steer clear of this company! They keep sending us an invoice for a service we didn't receive and…read morehave no way to get in touch with the local branch. The terminex customer service person recommended I drive down to speak with them.

Initial inspection and exclusion appointments were fine. But when I called back to have them come…read moreout again, I was told I was on the schedule for the following week. No one showed up then. Someone showed up randomly two weeks later. Said they would send someone "ASAP". No one showed up. This happened two years in a row- exactly the same way!! I only had the contract the second year because it auto-renewed, and I didn't know until after. Absolutely awful.