Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Matt was very personable and very respectful Matt was on time.. PLEASE tell Matt How Pleased we…read morewere, thank you so very much Paul and Deborah Zuzick...

Contacted them to remove a wasp nest inside the house. Communication and payment was quick and…read moreefficient. Tech was friendly and knowledgable. Today (next day) no trace of living wasps. Will keep an eye out, but with a 30 day warrantee, I feel confident the problem is solved.

Cameron came out on an emergency call for a mouse issue and provided exceptional service. He took…read morethe time to thoroughly inspect our home, located and removed five dead mice, rebaited the traps, and inspected the exterior, where he found two holes that appear to be possible entry points. He was incredibly thorough, knowledgeable, and professional and did not rush the visit at all. We were so impressed with his service that we would love to have Cameron as our regular technician going forward. He is an asset to Guardian Pest Control!

We hired Guardian to treat our brand-new apartment for ants. Unfortunately, the technician used…read moreequipment that had not been properly cleaned, causing the spray to leave drip lines and stains all over our freshly painted walls, the floor, doors and cabinetry. To their credit, they returned and attempted to clean the damage, but they were unable to remove the stains. They acknowledged that the damage was their responsibility and agreed to pay for the apartment to be repainted. Months later, despite repeated follow-up, we have still not been compensated. It's incredibly disappointing that a company would admit fault, promise to make things right, and then fail to follow through. Accidents happen, and I understand that. What matters is how a company responds. Unfortunately, Guardian's customer service after the damage occurred has been far more frustrating than the original mistake. I cannot recommend a company that does not stand behind its commitments.

We had a very stressful situation with flying ants inside our home, and Sergio was outstanding from…read morestart to finish. He arrived promptly, thoroughly inspected our home, and quickly identified the source of the problem. He took the time to explain everything in a way that was easy to understand, answered all of our questions, and made us feel much more at ease. Sergio was knowledgeable, professional, and genuinely cared about resolving the issue, not just treating the symptoms. Most importantly, the treatment worked! We haven't had any more flying ants, and it's such a relief to have our peace of mind back. We truly appreciate Sergio's expertise and excellent customer service. We highly recommend him to anyone looking for a reliable and knowledgeable pest control professional. Thank you again, Sergio!

Excellent company, phone lady extremely polite, applicator is excellent. On time, knocks on door,…read morewears protective mask, sprays thoroughly. Guarantees bee nest will be gone.

We had an issue with mice in the house and they were able to squeeze us in for an inspection within…read more24 hours. The technician was thorough, identifying potential problem areas and addressing them.

This company is 5 star! Their technicians are knowledgable,…read morecurtious and friendly. I bought the service contract, and the price was more than reasonable. Consider hiring them. Thank you Arrest-A-Pest!

Someone came out to my home this past Tuesday to spray for springtail mites. I came home yesterday…read moreand they were back and just as bad as they were before we had them spray. I have called two days in a row for this issue as I have small children and pets and want this taken care of. The exterminator has not returned my calls and the soonest they could get me on the schedule was next week! Unacceptable.

I called Terminix for mice in the basement. A tech came to my house, put some sticky pads down in…read morethe basement and $1300 later the mice situation seemed to be gone. Some time later I received an email stating that a tech had been out to my home for an inspection and everything was okay, no mice were found. No notice from Terminix that he was coming. This happened twice. First of all my gate in the yard was locked so there was no way he could have gotten into the yard. Secondly, I'm not concerned with mice outside. It's mice that are inside that I am concerned about. Why tell me he did an inspection when he didn't? I foolishly though a supervisor would call me to discuss what had happened. No one ever did.

First time user, called them and need treatment for ants in my attic discovered by company that was…read morescheduled to spray insulate my attic. They would not start until ants situation was taken care of. John scheduled me in for the next day....came, discovered more ants, and cleaned up the mess and sprayed theattic and outside areas. Lived to his estimate over the phone and now back on schedule with insulation people. They left with me signing up for their yearly, 2 time treatment that includes a guarantee to address any issues, at no additional cost. The are very knowledgeable, friendly and understanding people.

John and John are terrific! Very accommodating and responsive to our concerns. Thorough…read morewalkthrough to determine problem areas. Plan devised and a yearly contract in place. Very reasonable pricing and great service. Highly recommend!

I have had Fox for about 3 years now and I have not experienced any problems with them at all I…read morehave not had any problems with any kind of bugs ants etc in my home I've called in between treatments for hive removals and they came right out and took care of it 2 summers ago I got the tick spray and after a couple of treatments their was a tick on my dog 2 separate times I called them and they let me cancel that part of my service with no problems at all this year they have new non toxic treatment for ticks fleas and mosquitoes so I signed up for it I am going to give it at least 2 treatments and see how it goes I'm sure if my dogs have anything again they will not give me a problem canceling They have always shot me a text or called a few times before coming out and I've also called to reschedule if it's raining and they have never given me any problems I am a very very picky person I don't know why they have so many negative reviews So I figured I would share my experience with them.

Don't bother with this company. They want your credit card # before they ever show up. They will…read moremake an appointment for a certain day, but are either unwilling or unable to give you at least a general time frame during that day -- not even before noon or after noon. They call you the day before the appointment to remind you, then you will wait all day and they don't come (and of course don't bother to call to say they're not coming). Go somewhere else!

We had an issue with bees on our front porch. Called on a Saturday morning and Anthony came out…read moreimmediately for a free consult and then did the treatment the same day. Came with a 30 day guarantee. Very happy with the service.

What an amazing locally owned business!! I called today (Saturday) and explained my invasive ant…read moreissue to the lady who answered the phone. We also had guests at our home so it was important to me to resolve the issue quickly. The owner/technician Anthony called me back in 15 mins and said he could be at our house in a 1/2 hour. He got there, inspected the house, told me what was going on and told me what he was going to do to resolve the issue. He thoroughly explained what to expect over the next 24 hours and said his work was warrantied. My expectations were exceeded!!!

Called BB to look at some suspicious bug activity, John came out and explained everything very…read morethoroughly to me. Could easily have roped me into some work but was super honest about it; said he'd love to take my money but there was really no need. My top priority in any kind of hired service is competence, but honesty is a very close second. Highly recommend these guys!

I hired this company in 2024 to remove bats from my attic, and despite multiple visits and…read moresignificant cost, the problem has never been resolved. We continue to have bats in the attic, and recently one entered our living space. As a result, my son and I had to undergo rabies vaccinations, leading to thousands of dollars in medical expenses and a very stressful experience. Now, after all of this, the company is claiming my warranty is void because I had a new roof installed and did not notify them immediately. I understand if this was their first visit and I had forgotten to tell them but this has been an ongoing issue and it feels like an excuse to avoid taking responsibility. I hired this company to eliminate a serious health and safety issue, but they have failed to do so. The service has been ineffective, and I cannot recommend this company.