Thank you to Carlos, the gentlemen who helped me find the perfect shoe ever! He worked so hard to…read morefind what I thought would be impossible. He's beyond a knowledgeable shoe fanatic, his passion to help people is evident. As I was there, potential customers came in and tried on stacks of shoes. Some snapped photos. Broke my heart, shared to watch! Manager Carla is also a rockstar !! These two powerhouse's will find you whatever fit and style you want. Sure we pay a bit more, but remember folks, we always pay for services, these awesome, professionals are no different. Shoes were a few bucks higher, but the width, arch & style was exactly what I would dream of! Nailed it! To Carlos and Carla, thank you for everything you do for your customers. Your pride shows with each customer you help!! Love my Brooks!

I love this outlet store. Went for the first time this week and it didn't disappoint. I usually go…read moreto the Boulder Creek location, and it was nice to not have such a long drive. They sell overstock and past styles of luxury shoes. I saved about $326 in four pairs which would have come out to about $466 retail and only $142 at Beck's. I leave about two hours to shop as you have to dig for the gold amongst all the boxes. Great service all around. You won't be disappointed.

Yeah, this is another famous footwear. This review is based purely on my experience purchasing a…read morepair of shoes and picking them up at this location inside the Capitola mall. Let's face it, shopping is tricky these days for everyone. Truthfully I never thought I would become a person that would obsess over a pair of sneakers, but as soon as I saw the blue Nike court vision low online, I knew I had to have them. After going to three different locations with no luck they had my size here. When I arrived at the store, I walked in and was greeted right away. They have someone at the front desk who asked if I was shopping or pickup. The associate was very polite to me, at first I did not see the shoes. She checked in the back for me and was literally back in 10 minutes. I tried them on, they are so comfortable and I was lucky because they were the last and only pair left in the store (in my size too) it was meant to be lol. When she rung me up at the register, then checked my account and told me I had ten dollars in rewards points, so I used those points to save money. Overall I am completely satisfied with my purchase and I will continue to shop at famous footwear - thank you

How often do you give 4 stars All you corporate people out…read morehere reading this take note This store has a. Employee who is absolutely amazing and her picture belongs next to the definition of customer service Associate 296496 Unfortunately I didn't get her name I was too blown away by her awesome customer service I miss getting the customer service that this person gave Thank goodness for her dedication

I always stop in at Sockshop & Shoe Company when I'm in downtown Santa Cruz. They have a huge…read moreselection of cute and funky women's shoes in brands I love, like Taos, Vionic, Born, Clark's, Birkenstock, Uggs, and more. They also sell men's and kid's shoes. It was a bit crowded today for a Monday afternoon. I saw lots of adorable shoes, but nothing in particular jumped out at me. I got a kick out of checking out the socks with funny sayings on them. I love the way they decorate the shop with various vintage pieces tucked in between the shoes. The huge ceramic vases were made by local artist Mattie Leeds.

Had a fun time exploring this sock shop in Santa Cruz! It had a larger interior that expected from…read morelots of cute socks of otters, Santa Cruz locations, and other fun designs. There's lot of feetware from boots, slippers, athletic shoes, and so much more. They have other clothing items from scarves, hats, and even bags. It's a fun shop to explore if you're in the area.

Excellent service. I took a friend to the store to get new shoes, and Jason was exceptionally…read moreknowledgeable, patient and kind. I personally buy all my own running shoes there for good reason. The staff is always helpful and the selection extensive.

Obviously, the go-to experts for 20(?) years. Really care about the right shoe for you…read more Recently, I needed very specific, corner case shoe. We figured it out, and their distributor couldn't get it, even though they carry that brand! Tim just said, "Order it online, we'll catch you again someday." That'll be the very next pair!

We stopped in after brunch on a recent trip and were pleasantly surprised by the bright airiness of…read morethe store and happy to see a well-curated kids section. Ended up getting our little a pair of Vans which he loves and the person who helped us was super kind and patient, figuring out the right size and holding down the entire store. There were lots of people buying and looking and the sole employee did a great job balancing it all, even offering to replace the sneakers with the stretchy laces we bought. The price was amazing great value! They also had a huge selection of sunglasses which I would've looked at closer if my kid didn't keep asking me to play the coin operated arcade machine lol

Was able to find exactly what we were looking for, selection was fantastic! Top notch service,…read moregreat value and prices! My daughter wanted some Dr. Martens 8065 Mary Jane shoes, sold out everywhere, stores, online, with no idea when they'd be restocked. Old School Shoes had them and in her exact size that we were looking for, website was easy to navigate to find the product we were looking for, they also shipped them out same day. Next time we're in Santa Cruz, we'll shop at their store in person!

Always love coming into this shop! I tend to frequent the downtown location because I can't stop…read moredowntown and not go in, but I'm so glad they have this location too. I also really like that this location isn't as hectic as the other. This one is a lot smaller and the selection isn't quite as large, but they still have a lot of options including bigger brand names like UGG and Birkenstock, which was the reason for my most recent visit. They ended up not having the exact shoes I wanted in the color I wanted, but it was so helpful to be able to try them on before making the purchase. Always fun to browse their sock selection, they have a great variety of fun, hiking, and everyday socks. They also have a sale bin that you can often find seasonal socks in, after the season. Customer service is friendly and the associates are helpful!

Fabulous Shop!...got my wife great gifts and myself some Birkenstocks...awesome customer service…read moreand fantastic selection...highly rated!!

Best shoe shop ever! It's a private shopper experience…read more They do complimentary foot scans and the results shocked me! I never knew that I was flat footed and compensating with wearing shoes that were too big for me. I will now only buy wide shoes that are a size smaller. They also recommended synthetic socks as well. My life is changed! The shoes aren't cheap but it's worth the investment.

Little man is starting cross country, so we came by. Walked in and were immediately greeted and…read morehelped find the right shoes. Good shoes are important, so be aware. They scanned and measured the feet, bringing out a selection to try. He found one he loved and on his first run with them he hit his longest run and said he felt really good.

Great customer service, fun selection! SO many different styles for my wonky feet! I love…read moreeverything about this store!

Whew! Tiny shoe store! Packed with shoes and people! Not wheelchair accessible…read more We got out of there really quickly. The other yelpers are right-too packed and too small of a place to shop. The shoes aren't really my style anyways. But to be fair I saw some cute socks. They had two bench inside but it was too crowded that all I wanted was to be out of there. Glanced at some shoes and they're overpriced and they look uncomfortable. The guy that welcomed us was very friendly though and I guess roughly would've been a good help if I tried on some shoes-I guess I'll never know.

I came here a couple weeks ago to get some Christmas shopping done, but also support some Santa…read moreCruz local shops. I walked in and it was pretty small and nobody was at the counter, but I walked around and looked around anyway. I wasn't totally impressed and from what I remember it was VERY overpriced for some of the most simple and basic items that I can get anywhere else for a fraction of the cost. I understand that it was local, but it didn't appeal to me and wasn't unique. I might give this another shot some time down the line.

Owner is very nice. Cute boutique. I had returned something m, and owner gave me store credit. When…read moreI moved back to SC 1.5 years later, I returned to the store and she still let me use the credit. Really appreciate that! I would shop there again when looking for a gift or something more unique.

Another trip in, another terrible customer service experience. There is no one available and one…read moremust search for assistance to open a fitting room. Employee - "Are you staring at me because you need a fitting room?" Me - "yes. It's not an efficient system." "It's not efficient for any of us!" Haha thanks for the help dude. I found everything on my own just fine. Sorry to bother you...

Quality/Quantity - We are regular customers at your Reno, NV location…read more My wife reminded me that we had a $30 gift card, so we stopped by here. Did not find anything here we wanted or needed. And not that a $30 gift card would make much of a difference for the electric bikes that I was looking at, lol. Guess we have to finish our shopping when we get back to Reno, NV. Atmosphere - Smaller location. Clean and organized. Open 7 days a week from 10am to 6pm, 7pm, or 8pm. See their website. Plenty of parking. Service - Self service, not one employee approached us. Even though I was looking at their $7k electric bikes. Price - Expensive, but that is the cost for quality and service... Owner Comment - Congrats on your success since 1938! I like the COOP concept and the $30 lifetime membership model. We are members. Many of my friends are also loyal customers due to this model. You created a good and strong culture. Keep up the good work.