These guys are serious paint pros and very friendly. I'm sure they can answer all your questions…read moreand direct you appropriately. Give them a try especially if you have had less than great experiences with their competition around the corner like I did.

The team at KM east Plano is made up of seasoned pros who sell the best products on the market…read more Prices beat the box stores and SWP every time. Highly recommend. Tina is a rockstar and I've enjoyed doing business with her for over a decade in this industry.

I received invaluable assistance from Billy. He went way out of his way to explain a technique I…read morewas about to tackle for the first time. He showed me some examples and walked me through the do's and don'ts. I couldn't thank him enough. Incredible customer service!!!

Assistant manager, Bo, helped us pick the perfect colors. Went out of his way to help us compare…read morecolors to existing walls and new wood floors (which they have all in store!). Incredibly helpful all around, will be back for all future home projects.

Just called in and could hardly hear the person. He became very rude, I guess because I told him I…read morewas having trouble hearing him. I asked him why he thought it was ok to talk to me like that and he didn't have a very good answer. So I will just go to HD. Way to drive away your customers, DA!!

There's a GREAT reason why this place has the poor reputation it does. This place staffs the WORST…read moreemployees who are completely inept. Paint is NEVER ready when you order it online. They're always HIGHLY confused when you come in for your order. Staff is NOT friendly at all. If you have the misfortune of getting "Jessica," immediately ask for someone else. She's just going to stay in a state of confusion and unhelpfulness. You have to literally double check everything they do and give you. As I write this, I also just realized the store gave me the wrong rollers that I tried to check out with yesterday, but they kept for some stupid reason and waited to give me until my paint was ready. When I came back, the dude said he put EVERYTHING back that I picked out the day before because the CEO was coming. Who cares??? Tell the CEO you and your staff are completely inept and not qualified for your job and you need to hold onto this stuff because a customer just picked it out and purchased it! WTF?!??? Although this place is right by my house, I make it a point to drive to another location that is four times as far in order to get staff that actually knows what they're doing. I don't know how a place can manage to screw up orders so badly, but this place and their employees excel at it.

I was running late after a horrible day and getting stuck in traffic and arrived just minutes…read morebefore the store closed, hoping I could get 4 samples. Both Daniel and Gary were really gracious and helpful which I really appreciated since there was an issue (with what I brought in from contractors, NOT SW issue) with all 4 of the samples I needed. Gary helped me save some money and Daniel even helped carry everything out to my car and loaded it in. I know I can get paint elsewhere, but I sure can't get this level of service and it's so much quicker than the big box stores!

In April 2025, I purchased five different kinds of Dizzy Pig seasonings while picking up an order…read moremy wife had placed for some chlorine. I collected the chlorine from the front desk and made a separate purchase for the seasonings. I didn't use the seasonings until this weekend when I fired up my smoker. It was then that I noticed the "best by" date was from May 2023. While I understand that a "best by" date is just a guideline, two years past that date is quite excessive. I called the store to request an exchange but was told "NO" due to their 30-day policy, which I understand. However, the "manager" repeatedly informed me that seasonings don't expire; they just lose their smell, potency, and flavor. He emphasized multiple times that they were not "expired." Having cooked for over 20 years, I know what happens to seasonings past their prime. When they lose their intended qualities, I typically discard them as they no longer serve their purpose. So, I ask you this: What do you buy seasonings for? The smell? The flavor? The potency? All of these attributes diminish over time. The fact that this store sells products with dates from two years ago is quite concerning. Since the manager offered no assistance, I will be leaving reviews to inform the public that this location sells outdated products and is inflexible with their "policy."

What a wonderful store and employees! They helped me find the best smoker without pushing the…read morehigher priced ones they could have. Explained cleaning and what they do as they own the smoker I got. We had to order and I knew exactly when the order needed to be in, when the store would receive it and what day was pick up. It was ready a day ahead of what they said. We got there about 5 min prior to closing but were so nice waiting til the truck arrived to load it (SIL was getting off work and rushing over). Even though it was after closing they loaded it and I never heard a harsh remark or saw a roll of eyes. Definitely will always see if I can buy from them as needed.

Great service and selection. Nick was very helpful and attentive. The location easy to find and…read morereasonably priced.

I spoke with their customer care team after learning about their products from my neighbor. The…read moreteam was great to work with and provided outstanding customer service. When my project was done I was very satisfied by the coverage and quality Wood Defender's formula produced - it has made my fence looks great! If your looking for great customer service and a great product this is the right company to buy from!

This lumber yard has been here since I moved to Dallas in the 1990s and is still going strong…read moredespite competition from Lowe's and Home Depot. With their friendly customer service and wide selection of lumber it is easy to see why they are so successful. I needed a special sized board that I could not find anywhere else so I went to Ivey's and Nick in lumber sales was extremely helpful. He got me what I wanted without a problem. He was also really friendly, which was appreciated. I think in the future I make Ivey's my first stop when I need any kind of wood product.

I arrived a few minutes before five and the nice lady in the front directed me to the lumber…read morecounter. Nick was in the warehouse area helping another customer. He was great to meet and very helpful. And there was another gentleman on staff that spoke to me several times to make sure I was finding everything I needed. I liked your store better than a big box and will drive out of my way to shop with you. I hope others do also

Grainger is Industrial supply and deals in commercial quality items. The level of items are…read morecomprehensive. This particular location has excellent customer service. Grainger in general has great service. Just be prepared to pay a premium for the depth of selection, product quality and service. I personally prefer Grainger to big box stores.

These guys at the Plano Pkwy Grainger are the best. They will bend over backwards to make sure the…read morecustomer is satisfied. It doesn't hurt that they are also very nice folks.

The guys at Robert's have helped us with paint for our whole house. They recently helped us with…read morepaint for our nursery! They have also answered flooring questions when we had them. They are patient, caring, and nice! I would recommend them for any of your needs for your home!

If you're counting on them to provide you with the best paint for your project, you might go to…read moreanother supplier. They are probably okay for professional painters that know what to ask for & have no need for professional opinions. I went there because of buying paint for exterior & interior walls. Only problem with that experience was one question pertaining to ceiling paint. I asked them for their best ceiling paint & bought the only one they mentioned. Turned out it had a very pronounced gray tone & we had wanted a very bright flat white. For this I consider 1/2 my fault for not saying I wanted a white ceiling & not one with a gray appearance. Anyway it cost twice as much as it should have because all the ceilings had to be repainted. The reason I'm writing this review is for two reasons. First I asked them for an acrylic primer that would be the best one to use on new wood trim for doors & windows. I specifically mentioned that I wanted a sandable primer. They gave me PPG SEAL GRIP Interior/Exterior Acrylic Universal Primer/Sealer ( 17-921 ). After spraying the trim & letting it dry for five days, I tried to sand all the trim to make it smoother. After seven hours of trying to sand the trim to make it smoother I gave up. It was not 'sandable' to get a smooth surface. I had to scrape a few areas down to wood & then apply a lot of pressure to remove the primer over a large area to even approach a reasonable smoothness. Second reason When I went in to complain the manager was defensive & arrogant. He also belittled me because of the time I had spent on the internet researching the problem. "So you think you are an expert now because of looking at the internet" "Just because you read comments by professional painters doesn't mean they are right" etc..... He said all primers are sandable. I told him if they don't create a powder & they quickly gum up the sanding blocks. They should not be sold as a sandable primer (especially if it has detail like trim) I think because I was getting pretty upset he chose three gallons of a different primer & gave them to me. As he put the primer in the back of the car he just had to give me another "zinger" about my knowledge derived from the internet. Just for your information, my research indicates that the oil/solvent based primers are typically more sandable than the acrylic ones. Also if you want to use a really good sandable acrylic primer & don't mind paying a little more. Eurolux, C2, & XIM seem to be the one's favored for giving the best results. Finally today I called technical support for Pittsburg Paint. The person I talked to said the 'Universal' acrylic was not a good choice for trim & would result in the sanding media to be gummed up quickly. I suggested that they try to find a way to educate their retailers about which products are better suited for specific projects. Trim, walls, exterior, etc... Total cost to us, about 1/3 of the trim will have to be thrown away or used in low traffic areas. Three gallons of primer ( I won't use what they gave us ). About 20 hours of time more than what should have been required.

My husband surprised me with these flowers for our 10 year anniversary, they did amazing at…read moredelivering. My flowers are still going strong and it's been about a week and they still look like I just got them!! 10/10 I recommend

I came In for a last minute arrangement and they selection was very good the cost was a little high…read morebut I can expect that when you are buying from a florist and not the grocery store. Staff was very friendly and informative left with two arrangements