Service was really pitiful. I walked in, no one greeted me. After walking around for about 15 or 20…read moreminutes, while there were two people working and only one or two other people in the store, I walked out to my vehicle to pick up a piece of sheet rock and walked back in. Still no greeting and there was only one lady in the store keeping two guys busy but not really buying much. After seven minutes of that nonsense I gave up and walked out.

This was my first time coming to the store. The staff was immediately attentive when I walked in…read more(Justin). He helped me find the paint I needed and when it rang up for more than anticipated he helped to find an applicable discount. We will be back the next time we need paint.

Great service and selection. Nick was very helpful and attentive. The location easy to find and…read morereasonably priced.

I spoke with their customer care team after learning about their products from my neighbor. The…read moreteam was great to work with and provided outstanding customer service. When my project was done I was very satisfied by the coverage and quality Wood Defender's formula produced - it has made my fence looks great! If your looking for great customer service and a great product this is the right company to buy from!

Great manager and helpful team! Always an excellent support store. Quick delivery And professional…read moreattitude

Had a really icky interaction at Sherwin-Williams. Was looking to buy enough paint to paint my…read moreentire house and we wanted some help estimating how much we should get. I did not know there was a paint calculator online and the person at the desk made me feel stupid for not knowing. They used inflections in their voice to say things like "weee have a paint calculator.... online.... on the website....". It made my wife and I feel very very uncomfortable. I tried to defuse the situation by saying "I didn't know if you had more expertise" to which they did the same thing saying "nope.... I use the paint calculator". It's hard to communicate how it came across but it was rude. It was unfortunate because we were prepared to spend a lot of money at the store. On my way out I did walk back in and say that was rude and weird which maybe I should not have. I never do that but I felt so gross inside. The person who helped us was a tall white individual. The other person in the store seemed helpful to the person in front of us. We've been to four Sherwin-Williams in the area the last few days and this was by far the worst one.

100 stars if I could! Modern Maison / Jeff are hands down the BEST and were an absolute pleasure…read moreto work with! The attention to detail, communication, creativity and craftsmanship were perfection. Jeff made sure every tiny detail was executed flawlessly. He went above and beyond - for example, bringing ten crown molding options and 10+ marble vanity options for us to evaluate. He came up with a fantastic way to update our shower tile without spending a fortune.He is very cost conscious but the final product looks like money was no object. I will be calling Jeff again for all future projects!

I had an idea, and Modern Maison made it a vision and then a reality. The entire process was…read moreflawless and timely. Modern Maison hand crafted a trim wall in my Master Bedroom and it was more stunning than I could have imagined. I can not recommend this team enough. The knowledge and craftsmanship are unbeatable! I will add more pics once the painting is complete Update: photos added for final painted wall and furniture. I could not be more in love!!

I got over 4 other estimates for the complete interior of my home. Cristian did a very professional…read morejob in creating a very fair price estimate and getting us scheduled. Rene's crew was very professional and thorough in prepping, allowing for a speedy and quality job. Other companies' estimates ranged from 4 to 7 days, while Platinum did it in only 2 days, minimizing the inconvenience to my family. The price was great, and the quality was great. The crew was professional and very respectful to my family and dogs. We are very happy with Platinum Painting and would recommend you get an estimate from them too.

Cash and his team did an amazing job with our outdoor and indoor painting. Cash was very detailed…read moreand communicated throughout the whole process. His team worked hard, efficiently, and with good attitudes. Highly recommend.

Owner is both bad at knowledge of drywall or paint is an open and out racist on his public social…read moremedia profiles. His basic explanations of product uses and quality left me more confused and unsure of what I shouldn't have done in my home improvement tasks and upon looking at the online presence for the store so see his ignorance extends beyond paint and primer and into human decency where he seems to just not care how gross and oppressive his public image is. Where's the zero star button?

So... I've needed drywall repair for a while in my home. I had ripped off wallpaper and needed…read moresome texture, had some holes in my ceiling from light fixtures, holes in my walls from leaks and so on. Being really nervous about working with contractors, I spent a week getting estimates from a bunch fo different guys. Tim was the one with the best price and he just made it sound so easy. (that's when you know that they know what they are doing) So all my drywall is repaired now, and I am very happy with the results. Someone had actually quoted me 3 x the price and said they would do it in a week, when Tim said it would take a full day. The only reason I didn't give him 5 stars is because I've never had any drywall repair before. He was on time, he did what he said he was going to do, I was able to trust him in my home, alone. He works fast and gets the job done right. Place is clean. Couldn't be happier and would recommend him to anyone that needs drywall/ random things done in their home. P.s. He was able to fix a baseboard that had leak damage and part of a door frame that nobody else seemed to know what to do with other than rip the whole thing off. I liked him so much that I had him do some painting. At the moment, he's not done yet, but I'll be sure to review his painting in my next review. Need some work around the house, Call Tim! Oh, and he'll be happy to give you his references, just ask. I talked to them and they all love working with him. And.. he always answers his phone/messages. What can I say!? These things are important!

This is one of the most fun gifting shops I have ever seen! So happy it's in Grapevine. They have…read morebeautiful one of a kind furniture that they paint, they are works of art! They also have everything that you need to for DIY to decorate your own. I also loved all of their gifting for men, women, children, babies, and pets :) they have everything from a fine jewelry selection, beauty products and candles, to wall decor and so much. The inventory is always changing with the seasons too. If you need to find a gift for someone but need inspiration, go and visit them!!

From the owner: Summer Vine is your go-to boutique. We carry locally grown skincare, bath and body products, baby…read moreand new mom products, toys for kids, a men's section, on-trend clothing, jewelry and accessories, home decor and more! #grapevinetx #summervineboutique #grapevine #borntoshop #shoplocal

They started with touch-ups at my house but then we decided to just re-paint the whole interior to…read morebring it up to more modern colors. That was 3 years ago. Paint still looks great and I have another job that needs painting, so of course I am hiring them again! :-)

I had brand-new patio doors installed recently, and I hired this company to have them painted. The…read morequality was horrendous. The painter seemed to lack the necessary skill(s) and attention to detail. They didn't finish the job in the timeframe quoted, and I had to tell them not to bother returning. Based on the shoddy work that was done initially, I had zero confidence that the final results would be any better. It was a waste of time and paint (supplied by me). I'll let the attached pictures speak for themselves.

This is my favorite Lowes. It has the best garden center around. The people are always friendly and…read moreI love that I can find what I am looking for online and it will tell me exactly where in the store I can find it. Need a t9 lightbulb. It is exactly where it was supposed to be. Plus there are always employees around who offer to help you find it. They also have a good selection of cleaning supplies.

Worst customer service experience in the window and door department. We visited Lowe's in Euless…read moreyesterday with plans of ordering two storm doors. Apparently they were short staffed because we waited for 45 minute to get assistance in the windows and doors department after we had to walk the store looking for someone to help. The person who was available to help was on the other side of the door chatting with another employee. Since he did not work in the door department and was not trained in that area, he had to solicit the assistance of a manager on duty (Rudy). Rudy was nice and helped up select the doors. He explained he would se up a consultation first at which time the doorway would be measured and at that time we would order the doors to our specification. He said it is a "free consultation", however the installation fee would be $169. This was all acceptable to us. He set the consultation with a representative for the next day at 2:40p.m. I received a confirmation via email. I changed my work schedule in order to accommodate this consultation. The day of the appointment I received an email stating the appointment was cancelled with no explanation. As I said I lost a day of work which caused me to lose income. I tried to call the representative (Hammad) and left a voice mail. I also texted him with no reply. I called the store and spoke to a woman who described a completely different process for ordering the storm doors. She said the consultation fee is $30 and needed to be pain in advance. She said the appointment was cancelled because the fee had not been paid. As I mentioned, the manager told us the consultation was free and did not charge us a fee. I asked her why the manager was not aware of the procedure and she did not know. The fee would not have been a problem had we known it was necessary. She said she would get in touch with Hammad and have him call me back. Hammad did call back and describe a completely different process explaining that the doors needed to be paid for prior to his visit. We were told by the manager all of that would be taken care of during the visit from the sale consultant. Also he did not have any appointments available on the day the original appointment was set. It appears that there is no cross training between departments. Also it was evident there is a breakdown in communication among employees. Even the manager on duty did not know how to sell a couple of storm doors. It was a lot of waisted time and income lost from my job. Because of the lack of communication and poor quality of service we lost trust and confidence that Lowe's would do a professional job.

I'll never shop there again. Over a decision as simple as making a key. They are now prioritizing…read moremaking 4-5$ over taking care of local people. I have shopped there for 12 years, perhaps 2-300$ a year. I brought in a blank key I had purchased many years ago and asked them to make a copy of my house key. They told me I had to buy a new blank or they couldn't do it. People shop at places like Jabos to get the service you can't get at the box stores. The young man couldn't figure out how to operate the machine and wouldn't admit it. Then he got a lady who gave me the "you have to buy from us" routine. Neither were friendly. Then the manager finally came and gave me the same routine. Finally I asked him if he was going to be able to help me. I asked the question in a way that got to the point and made him decide. He stammered around and never did answer. At that point I did say "shit" to which he got immensely offended and started pointing his finger at me. "The new machine won't let us". Surely there is an override and in the rare event that there isn't, I hope the owner takes note. Needless to say, but I won't be returning to the local small business because of two things. Poor attitude and poor service. As the manager of a small store, you have to make big decisions. they made me feel as though I was at one of the big box stores. The sad thing is that I shop there because I had come to enjoy and expect the service, in a world that service is hard to find. Before you judge me, let me ask you. If it was your store which decision would you make. Make a key or 4-5$?

Pablo was a great hope, even though the store didn't have what I needed Pablo gave me some ideas to…read morehelp me achieve my goals. So a big thank you to him.