Kelly-Moore went above and beyond on the service of trying to matching my paint can that came with…read moremy home. It took several tries but each time the staff and management took the time to get it to as close to the paint as possible. In the end the manager even provided a free gallon to make up for all of the different visits I had made and the fact that I needed more paint in order to finish the job. Definitely got a customer in me for life.

From the owner: Kelly-Moore Paints is a manufacturer and retailer of the highest quality interior and exterior…read morearchitectural paints, primers, and stains. Conveniently purchase online or at our neighborhood paint stores for exceptional service, paint advice and color matching. Retailer of leading painting accessory brands, environmentally friendly products, and a wide selection of industrial and high-performance coatings. Kelly-Moore Paints - The Painter's Paint Store.

It's paintable is the perfect place to spend a fun morning /afternoon with friends or family and…read morelearn all sorts of different painting techniques. Definitely recommend checking this place out! :)

From the owner: DIY paint workshops/studio combined with a boutique-style Furniture, decor, paint and craft supply…read moreretail shop offering classes and a wide selection of high quality, easy to use furniture and decor paints and DIY creative finishing and embellishing products to customize and revitalize your furniture and decor, as well as other creative arts and crafts DIY projects. We also offer gently used unique furniture and decor pieces we've lovingly rescued and restored, as well as custom original pieces - from repurposed and up-cycled items to original artwork.

I needed help with a custom paint and Byron was a tremendous help to ensure a high quality match…read more All I had was an odd shaped metal vent cover and he went the extra mile to ensure a high quality match. He set expectations well explaining the challenge of getting a good match off the metal material so I understood my options. His service was quick, skilled and friendly. He even helped me to the car with the paint cans making sure to be safe on the ice still surrounding the store and parking lot. Such wonderful service is so rare and deserves the call out. SW leadership is doing it right to attract and retain such knowledgeable and customer focused staff as Byron. They have my dedicated business going forward.

I am updating my one-star review to three stars because of the great work of George and Brad. They…read moretook a bad situation created by Carolina and made it better. While I would still suggest anyone seeking good service, professionalism or competency avoid Carolina at all costs, George and Brad did very well to atone for her many errors. Thank you two very much!

This location has knowledgeable and helpful staff available for us amateur painters :)read more

Went to get some paint I already had to match. Brought my can of paint in totally intact. Asked the…read moreguy to help match it. He put it on the shaker and somehow he poked a hole in the can. He tried to tell me that I brought it in that way. Hmmm.. Nope, I would've had a trail of paint coming into the store.. I just asked for another can and they said they didn't have one. So, he put a piece of tape over it. I should've walked out. But my painter needed it asap. I went to pay and he overcharged me by $50.. Another guy credited it back, but I haven't seen it yet on my app. If you're looking for competency, this is not the place.

Hi! I don't leave reviews often and didn't even have an account but I HAD TO LEAVE ONE FOR TODAY…read more To whomever it may concern, I spoke with Carlos Rios today and he made me feel so comfortable especially considering I had no clue what I was doing! He is setting the example in customer service and in building community. You are very lucky to have him and to the customers, ASK FOR HIM! Awesome and amazing person :) 10/10

This location is attached to my church, so I'm here every single week. I decided to drop by after…read moreservice to grab a sample color for my project and the associate working was super helpful. She was able to help me find the right level of paint that would best suit my project, to which I went online and compared next to the one I originally thought I would buy. Her advice was greatly appreciated! I'm always inclined to give all the stars when the associates have a friendly demeanor and are willing to help a customer. Definitely recommend you try them out!

Cash and his team did an amazing job with our outdoor and indoor painting. Cash was very detailed…read moreand communicated throughout the whole process. His team worked hard, efficiently, and with good attitudes. Highly recommend.

Used their services for 2 different smaller projects. Mostly exterior but also interior. Saved my…read morewood windows. Definitely will use again.

This is my favorite Lowes. It has the best garden center around. The people are always friendly and…read moreI love that I can find what I am looking for online and it will tell me exactly where in the store I can find it. Need a t9 lightbulb. It is exactly where it was supposed to be. Plus there are always employees around who offer to help you find it. They also have a good selection of cleaning supplies.

Worst customer service experience in the window and door department. We visited Lowe's in Euless…read moreyesterday with plans of ordering two storm doors. Apparently they were short staffed because we waited for 45 minute to get assistance in the windows and doors department after we had to walk the store looking for someone to help. The person who was available to help was on the other side of the door chatting with another employee. Since he did not work in the door department and was not trained in that area, he had to solicit the assistance of a manager on duty (Rudy). Rudy was nice and helped up select the doors. He explained he would se up a consultation first at which time the doorway would be measured and at that time we would order the doors to our specification. He said it is a "free consultation", however the installation fee would be $169. This was all acceptable to us. He set the consultation with a representative for the next day at 2:40p.m. I received a confirmation via email. I changed my work schedule in order to accommodate this consultation. The day of the appointment I received an email stating the appointment was cancelled with no explanation. As I said I lost a day of work which caused me to lose income. I tried to call the representative (Hammad) and left a voice mail. I also texted him with no reply. I called the store and spoke to a woman who described a completely different process for ordering the storm doors. She said the consultation fee is $30 and needed to be pain in advance. She said the appointment was cancelled because the fee had not been paid. As I mentioned, the manager told us the consultation was free and did not charge us a fee. I asked her why the manager was not aware of the procedure and she did not know. The fee would not have been a problem had we known it was necessary. She said she would get in touch with Hammad and have him call me back. Hammad did call back and describe a completely different process explaining that the doors needed to be paid for prior to his visit. We were told by the manager all of that would be taken care of during the visit from the sale consultant. Also he did not have any appointments available on the day the original appointment was set. It appears that there is no cross training between departments. Also it was evident there is a breakdown in communication among employees. Even the manager on duty did not know how to sell a couple of storm doors. It was a lot of waisted time and income lost from my job. Because of the lack of communication and poor quality of service we lost trust and confidence that Lowe's would do a professional job.

So... I've needed drywall repair for a while in my home. I had ripped off wallpaper and needed…read moresome texture, had some holes in my ceiling from light fixtures, holes in my walls from leaks and so on. Being really nervous about working with contractors, I spent a week getting estimates from a bunch fo different guys. Tim was the one with the best price and he just made it sound so easy. (that's when you know that they know what they are doing) So all my drywall is repaired now, and I am very happy with the results. Someone had actually quoted me 3 x the price and said they would do it in a week, when Tim said it would take a full day. The only reason I didn't give him 5 stars is because I've never had any drywall repair before. He was on time, he did what he said he was going to do, I was able to trust him in my home, alone. He works fast and gets the job done right. Place is clean. Couldn't be happier and would recommend him to anyone that needs drywall/ random things done in their home. P.s. He was able to fix a baseboard that had leak damage and part of a door frame that nobody else seemed to know what to do with other than rip the whole thing off. I liked him so much that I had him do some painting. At the moment, he's not done yet, but I'll be sure to review his painting in my next review. Need some work around the house, Call Tim! Oh, and he'll be happy to give you his references, just ask. I talked to them and they all love working with him. And.. he always answers his phone/messages. What can I say!? These things are important!

Owner is both bad at knowledge of drywall or paint is an open and out racist on his public social…read moremedia profiles. His basic explanations of product uses and quality left me more confused and unsure of what I shouldn't have done in my home improvement tasks and upon looking at the online presence for the store so see his ignorance extends beyond paint and primer and into human decency where he seems to just not care how gross and oppressive his public image is. Where's the zero star button?

You've heard the jingle, "Ace is the Place...", well the Westlake Ace Hardware really IS the place!…read more It's hard to beat an old-fashioned style hardware store, one that while you are walking around you have seasoned professionals walking up to you and ask how they can help you. One where you can actually ask for advice on a project you are working on and deepen your perspective on the project. THAT is Ace Westlake. I came here today and really enjoyed my visit and discussing my project with them. They really did add the perspective I reference and that has me taking a step back before moving forward, just to make sure the direction I move is the way I want to go! While there for my project I noticed some "Managers Special'" shelves and yes, I bought a few things I probably don't even need, because the price was so good!

This place might have a nice remodel but the help sucks! Employee walked by me 4 times and never…read moreoffered to help! Impossible to find anything! Headed to Lowe's