Mr Finley and his crew at Jabo's Ace Hardware offer superior customer service on every visit. That…read morei'm not wandering around acres of product looking for assistance makes my day!

Great store, friendly environment, clean, and well-stocked inventory. I'd been looking all over…read more(even online) for particular cabinet hardware and only found an online shop selling each piece for $19.95. I found the same parts at Jabo's Ace for under $6 and under $8 each. Unfortunately for anyone else, I bought out their stock. Fortunately for me and everyone else, store manager Michael Finley is ordering more! Great place - so glad I stopped in; I will be back. Now sing it with me, "Ace is the place with the helpful hardware folks!"

Great hardware store! Love going here rather than going to big box stores if you know what I mean…read more I was looking for shoe glue so they make adhesive specifically for shoes, who knew. Super friendly employees at the front door greet you and they helped me by looking up this item and they directed to isle 13 where they have all the adhesives. You might be thinking why shoe glue, if you have expensive shoes you take them to be repaired depending upon the damage. In my case the rubber sole was coming off so this glue cost me $7 to fix them so went the cheap route. Winner! They were getting ready to put Christmas items out so some shelves were empty. They have lots of great Halloween decorations out so shop Ace Hardware to get your BOO on.

This is a great store. The staff is always extremely helpful when I go in. Things are a little bit…read moremore expensive here, but I would rather spend my money at this smaller store than at the big box ones. We buy our spices, pellets, and any other yard supplies here.

We've been coming here for many years and the quality of the customer service has gone down with…read moreeach visit. Few months ago we came in and were treated rudely so instead of ordering we just left and bought elsewhere. I think since the kids took over it just has gone downhill ‍

I've ordered a few things from there, ignoring their big markup and trying to shop local and…read moresupport a small business. Each time the sales person has ordered an incorrect item, causing a huge delay in my projects (most recent being over 2 months). No apologies for their mistake. Then when my order arrives to their store (if I'm paying for shipping it would be nice to have it shipped to my house), I only know it's in because I am emailing/calling for updates. Have gotten zero communication from the sales person. Save yourself a headache and go somewhere else. I don't mind paying a bit more if their customer service was excellent, but it's awful.

I oreded my new metal chimnea online via the HD app. The app is extremelyeasy to use! When I…read morepicked it up, I ended up buying a gallon of Glidden paint - great price and quick mixing service!!

i came up to a worker named lionel and asked for help and he spat in my face. 0 star!!read more

This is the Lowe's closest to my house, and I always appreciate what Lowe's has to offer. The store…read moreis normally not busy, but it still has everything in stock that I'm looking for. I'm not a builder, so I'm usually in there for light bulbs or flowers. I love the garden area, and I especially appreciate the indoor section for houseplants. That's not something every store bothers with. They have some of the friendliest cashiers I've run into, and just as important, no pushy salespeople. Nobody follows you down the aisle. If you need help you can find it, and if you don't, you're left alone to shop. I've bought a few appliances here, and I even signed up for one of their home visits to have my AC checked. That was a pleasant experience too, which isn't something I say often about anyone coming to my house to look at equipment. I also like the 5% discount when you use the Lowe's card. It's not much, but I pretend it covers inflation.

I bought a craftsman Cordless Tiller Cultivator, and I haven't open it yet. When I return it at…read moreEuless Lowes store, this person told me to change my phone background to white because scanner doesn't work. I told him no. Any way he enter return code manually and return successfully. Anyway, I had use my phone with Amazon return with no issues at all!!! This person thinks we, the customers are really studpid! He said since receipt on white paper therefore I need to change my phone background to white! Hahaha what a studpid thing ever heard! Yet, I told him I have not open it yet and he said he has to do it so he cut the box open and found that the tiller is tight and unopen. Hahaha Never come back to this store!

This is your typical Lowe's with everything you could possibly need for DIY projects, home…read moreimprovements, and gardening. One of my favorite sections is always the garden center. The variety of plants is fantastic, and I highly recommend checking out the clearance area. You'll often find beautiful plants that just need a little TLC, and you can leave with a basket full of great bargains for a fraction of the original price. There's also plenty of parking, making it easy to get in and out, even when buying larger items. What really stood out during my visit, though, was the phenomenal customer service. The ladies working there were absolutely outstanding--friendly, welcoming, and genuinely eager to help. Elaine was a star. It's always refreshing to shop somewhere where the staff make such a positive difference.

Very disappointing experience. The associate helping me with my return was friendly, professional,…read moreand doing everything she could, but the store appears to be severely understaffed. I was left standing and waiting for a manager approval while the only manager available, Barbara, was assisting another customer and simply stated, "It's going to be awhile." What is especially frustrating is that the manager approval for my return would have taken less than a minute. Why couldn't Barbara step away for 30 seconds to approve the return and then continue helping the other customer? Instead, customers are left standing around waiting for what should be a routine transaction. It's hard to understand why a large Lowe's location in one of the biggest metroplexes in the country would have only one manager available to handle customer issues and approvals. The employees on the floor shouldn't have to apologize for staffing decisions beyond their control, and customers shouldn't be stuck waiting indefinitely for routine transactions. Lowe's needs to do a better job scheduling adequate management coverage. Been waiting for 20 minutes and counting.... It must be embarrassing for a store to get a review while the customer is waiting. Up to 40 mins....

Nick was super helpful and helped me sort out an issue I experienced in my.pen turning. Very…read morepatient and professional. Great selection of turning tools and other projects. It was another good experience for me at this longtime favorite. Thanks also to Brett the manager. He was swamped but helped out along with Nick.

Went in recently to make a purchase, was not wearing a mask as I have a medical exemption. A lady…read moreapproached me and demanded I put on a mask or leave, not in nice way either. I told her that I have a medical exemption and she said they don't recognize any exemptions and to leave. This could have been handled without such a degree of rudeness. This employee has insured that I will never shop in that store again. You can't go around violating the Civil Rights Act of 1964.

I'm very fortunate to have both the big boxes and a couple smaller frys in the neighborhood. They…read moreall have their strengths, weaknesses, and personalities. I generally order onlune and pickup, and Lowe's has always been quick and friendly when I arrive. The merchandise for any projects I have is generally well stocked, with plenty of brands to choose from. The pricing is competitive and many times my best option. I'm a loyal customer to the value and price, so they definitely need to be. Today's project is sprinkler heads and nozzles for the yearly tune-up. 3 rotors and 3 nozzles need replacement. I wasn't there a minute until a team member was able to help me and send me on my way. That's kinda service is what keeps me checking Lowe's 1st.

Horrible service. Waited an hour to buy a specific dishwasher. Didn't need any help just someone to…read morescan the dishwasher so I could swipe my card. Asked multiple employees for assistance but nothing. Worthless and lazy

The customers that come in and out of this location are so friendly. That doesn't seem like…read moresomething I should be taking note of, but my husband and I were astonished at the number of people who offered to help us load our heavy machine in our truck! It was very much appreciated. Anyway, the store cashier was okay. She wore a mask and wasn't overly nice, but she wasn't mean either. The shelves has stock on them and we found everything we came inside to buy. Good visit!

I chose Harber Freight Tools for a DIY at-home project to install flooring, baseboards and crown…read moremolding during the Covid-19 pandemic. I received assistance right away from one of the managers (Josh) with locating specific tools to cut the crown molding, as well as a specialty electric nail gun (not the one that utilizes an air compressor). His assistance made all the difference in the world, as I didn't have to return any merchandise nor make a second trip to NRH to obtain more tools and materials. The older lady with glasses at cash register (she usually answers the phone) was outstanding in her customer service demeanor, both on my initial visit and a later visit for a different at-home project. She definitely seems to know what she is talking about in terms of available inventory, and correct materials to use when posing a specific question. Further, the coupons offered by the store via internet promotion (sometimes daily or bi-weekly) turned out to significantly help on price reduction. Due to this alone, I highly recommend signing up for Harbor's reward program- it certainly pays an almost immediate return.