Mr Finley and his crew at Jabo's Ace Hardware offer superior customer service on every visit. That…read morei'm not wandering around acres of product looking for assistance makes my day!

Great store, friendly environment, clean, and well-stocked inventory. I'd been looking all over…read more(even online) for particular cabinet hardware and only found an online shop selling each piece for $19.95. I found the same parts at Jabo's Ace for under $6 and under $8 each. Unfortunately for anyone else, I bought out their stock. Fortunately for me and everyone else, store manager Michael Finley is ordering more! Great place - so glad I stopped in; I will be back. Now sing it with me, "Ace is the place with the helpful hardware folks!"

Great hardware store! Love going here rather than going to big box stores if you know what I mean…read more I was looking for shoe glue so they make adhesive specifically for shoes, who knew. Super friendly employees at the front door greet you and they helped me by looking up this item and they directed to isle 13 where they have all the adhesives. You might be thinking why shoe glue, if you have expensive shoes you take them to be repaired depending upon the damage. In my case the rubber sole was coming off so this glue cost me $7 to fix them so went the cheap route. Winner! They were getting ready to put Christmas items out so some shelves were empty. They have lots of great Halloween decorations out so shop Ace Hardware to get your BOO on.

My favorite Ace in the world. Love Jabo's. Their selection is way beyond amazing. Associates are…read morefriendly and knowledgeable owledgeable. I was walked over to the water sprinklers - i wonder if they knew i get lost easily. Product cost is comparable and sometimes less than their competitors. Good value! They have a store in their store that's fun to visit. It has beautiful clothing, accessories, candles, lotions, etc.

Awesome interior hardware store. They have hardware for pretty much everything…read more I came in looking for some Texas themed hardware and was shown literally dozens and dozens options in person (and even more available in catalogs).

First I want to recognize the store designer. She was incredible. She didn't rush me in my…read moreselections and knew the product lines well. Second, the installer when he arrived at the house just banged it out. Well done. The issue with Rick's is they didn't order the correct quantities. Still missing pieces and its been MONTHs with no date to complete. Handles for appliances, house numbers, pulls. This is not OK.

Mohammed is a GREAT employee! I NEVER go to home depot…read morewith my husband - he can spend hours there. Today he went to get one piece of PVC & I decided to go to see if they had some plants I've been wanting. So we get all the plants & the other things for them + the piece of PVC. Get home & the PVC is gone. He says not to worry about it as he's planting everything we bought so I go back to Home Depot hoping it's in the cart. No Carts. We checked out thru the garden center & that's where I met Mohammed - not the same guy who checked us out. I told him about what we were missing & he said he turned it in to customer service & gave me his extension if they had any questions. I get to customer service & they must have already turned it back in & told me I could go get another one. It's PVC! it all looks the same to me! So I knew which aisle we were on & I found the part that he already had & needed the part that fit on to it. Do ya'll have any idea how much PVC is in that aisle? I'm just staring dumbfounded into the wall of white then I look up & it's Mohammed! He found the right part! Saved the day!

I paid $3,000 flor flooring and installation. After a month the installer backed out on the job…read more Multiple phone calls and communications with online agents were required to get a partial refund. I had to go to the store in person to try and get the rest of the refund. They say it was processed. Bottom line is that the charges have been on my credit card for five weeks. Do not use Home Depot for installation services.

This is the Lowe's closest to my house, and I always appreciate what Lowe's has to offer. The store…read moreis normally not busy, but it still has everything in stock that I'm looking for. I'm not a builder, so I'm usually in there for light bulbs or flowers. I love the garden area, and I especially appreciate the indoor section for houseplants. That's not something every store bothers with. They have some of the friendliest cashiers I've run into, and just as important, no pushy salespeople. Nobody follows you down the aisle. If you need help you can find it, and if you don't, you're left alone to shop. I've bought a few appliances here, and I even signed up for one of their home visits to have my AC checked. That was a pleasant experience too, which isn't something I say often about anyone coming to my house to look at equipment. I also like the 5% discount when you use the Lowe's card. It's not much, but I pretend it covers inflation.

I bought a craftsman Cordless Tiller Cultivator, and I haven't open it yet. When I return it at…read moreEuless Lowes store, this person told me to change my phone background to white because scanner doesn't work. I told him no. Any way he enter return code manually and return successfully. Anyway, I had use my phone with Amazon return with no issues at all!!! This person thinks we, the customers are really studpid! He said since receipt on white paper therefore I need to change my phone background to white! Hahaha what a studpid thing ever heard! Yet, I told him I have not open it yet and he said he has to do it so he cut the box open and found that the tiller is tight and unopen. Hahaha Never come back to this store!

This is your typical Lowe's with everything you could possibly need for DIY projects, home…read moreimprovements, and gardening. One of my favorite sections is always the garden center. The variety of plants is fantastic, and I highly recommend checking out the clearance area. You'll often find beautiful plants that just need a little TLC, and you can leave with a basket full of great bargains for a fraction of the original price. There's also plenty of parking, making it easy to get in and out, even when buying larger items. What really stood out during my visit, though, was the phenomenal customer service. The ladies working there were absolutely outstanding--friendly, welcoming, and genuinely eager to help. Elaine was a star. It's always refreshing to shop somewhere where the staff make such a positive difference.

Very disappointing experience. The associate helping me with my return was friendly, professional,…read moreand doing everything she could, but the store appears to be severely understaffed. I was left standing and waiting for a manager approval while the only manager available, Barbara, was assisting another customer and simply stated, "It's going to be awhile." What is especially frustrating is that the manager approval for my return would have taken less than a minute. Why couldn't Barbara step away for 30 seconds to approve the return and then continue helping the other customer? Instead, customers are left standing around waiting for what should be a routine transaction. It's hard to understand why a large Lowe's location in one of the biggest metroplexes in the country would have only one manager available to handle customer issues and approvals. The employees on the floor shouldn't have to apologize for staffing decisions beyond their control, and customers shouldn't be stuck waiting indefinitely for routine transactions. Lowe's needs to do a better job scheduling adequate management coverage. Been waiting for 20 minutes and counting.... It must be embarrassing for a store to get a review while the customer is waiting. Up to 40 mins....

Great selection, great location. Helpful staff as well! Lumber prices are $$$ (there are a number…read moreof local hardwood supply stores you can save a ton by going to instead - especially for oaks, walnuts, cherry and the like - as long as you can dimension your own lumber) Otherwise, for tools and supplies these guys are handy to have around!

Nick was super helpful and helped me sort out an issue I experienced in my.pen turning. Very…read morepatient and professional. Great selection of turning tools and other projects. It was another good experience for me at this longtime favorite. Thanks also to Brett the manager. He was swamped but helped out along with Nick.

We are regulars at this location. Two months ago, on the hunt for a new dishwasher, we went with a…read morenearby competitor because they had better pricing. Big mistake! They never indicated they didn't have this item in stock. They tried to reschedule a second time, by this time two months out from the original delivery. Got a refund and went to Lowe's. Had the most delightful service from Peggy and Victor, neither of whom worked in Appliances but were happy to help us anyway. They went out of their way to check inventory on several models, told us about different features and colors, and they were very specific about the availability of each. Peggy and Victor worked like a tag team and mentored each other as well. It truly was such a positive experience to see them work together to make sure we got what we wanted, when we wanted. Never again will we purchase an appliance at the competitor just down the street!

I'm very fortunate to have both the big boxes and a couple smaller frys in the neighborhood. They…read moreall have their strengths, weaknesses, and personalities. I generally order onlune and pickup, and Lowe's has always been quick and friendly when I arrive. The merchandise for any projects I have is generally well stocked, with plenty of brands to choose from. The pricing is competitive and many times my best option. I'm a loyal customer to the value and price, so they definitely need to be. Today's project is sprinkler heads and nozzles for the yearly tune-up. 3 rotors and 3 nozzles need replacement. I wasn't there a minute until a team member was able to help me and send me on my way. That's kinda service is what keeps me checking Lowe's 1st.

The customers that come in and out of this location are so friendly. That doesn't seem like…read moresomething I should be taking note of, but my husband and I were astonished at the number of people who offered to help us load our heavy machine in our truck! It was very much appreciated. Anyway, the store cashier was okay. She wore a mask and wasn't overly nice, but she wasn't mean either. The shelves has stock on them and we found everything we came inside to buy. Good visit!

I chose Harber Freight Tools for a DIY at-home project to install flooring, baseboards and crown…read moremolding during the Covid-19 pandemic. I received assistance right away from one of the managers (Josh) with locating specific tools to cut the crown molding, as well as a specialty electric nail gun (not the one that utilizes an air compressor). His assistance made all the difference in the world, as I didn't have to return any merchandise nor make a second trip to NRH to obtain more tools and materials. The older lady with glasses at cash register (she usually answers the phone) was outstanding in her customer service demeanor, both on my initial visit and a later visit for a different at-home project. She definitely seems to know what she is talking about in terms of available inventory, and correct materials to use when posing a specific question. Further, the coupons offered by the store via internet promotion (sometimes daily or bi-weekly) turned out to significantly help on price reduction. Due to this alone, I highly recommend signing up for Harbor's reward program- it certainly pays an almost immediate return.