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    Lowe's Home Improvement

    2.6 (82 reviews)
    ModerateHardware Stores

    Lowe's Home Improvement Photos

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    Les G.

    I like a good hardware store, and expect to wait in a line to speak with an associate to ask a question, but I don't like to get to the checkouts and not have anyone at a lane. I don't care how much money a store might save for self-checkouts, it is extremely poor customer service. This is the reason I don't shop more with Lowes. If a store doesn't want to take care of me, why should I spend my money on them? And this is the reason they barely receive a 3-star rating from me. Sad.

    Miranda C.

    SHOUTOUT TO THIS LOWES AND ALL THREE OF THEIR CLEARANCE PLANT SECTIONS I got some houseplants, succulents, and one trumpet vine/bush, all for $22. PLUS my dog had a great experience here. The employees were very friendly even when he found the gardening section guys a lil sus. I appreciate them for being kind and courteous to us.

    On hold. No one EVER answered! Finally just drove to the store. What a joke.
    Scott P.

    What a horrible store to do business with if you are counting on them to uphold their delivery. While the driver, Jorge, was exemplary, their management and lack of anything resembling customer service drag it down to one star for me. They won't even answer their phone! I was on hold for so long, I finally just drove to the store, still on hold, talked to a manager, Ray, who was worse than worthless, all the while still on hold. I asked him if he thought this was appropriate. His response? "I don't know". Well I do. It's a big fat no, it's not appropriate. They only want your money. Do yourself a favor. Give it to someone else.

    A few pansies
    Brett J.

    A garden center with Garden!! This location was serving up some beautiful annuals... lots of color choices for painting your seasonal landscape. Your yard looking drab and tired with the onset of winter? We'll roll on down to this garden shop and take your pick from a rainbow of colors in pansies, cyclamen, or more! Very nice selection. They still have Christmas trees yet too.. a good amount of choices for fluffing out that Christmas scene in the corner of your house. Good prices, customer service, and good looking trees... I think Santa might just shop here. One complaint... the Poinsettia are just very subpar. Very nice location with lots to offer.

    Where sad people work :(

    Lifetime warranty on craftsman tools? Forget about it. More like, "Buy craftsman tools and maybe possibly come in and get it warrantied about after arguing with the miserable customer service workers." The policy has been confirmed several times by your management.. if Lowe's no longer sells the tool being warrantied, the next CLOSEST tool is given to the customer instead. It's always a battle to get your tools warrantied ESPECIALLY at this location! Idk what her name is but the African American girl in customer service (wearing the dirty sweat pants to work?) was rude to me and the other 2 people ahead of me. If you're miserable, go work somewhere else!

    Taken from eye level (I am six feet tall)

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    took controller and frustration to Lowes and visited with Jesse in electrical explaining my dilemma...

    Mentioned in 2 reviews

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