First time painter here. Roosters made it such an easy, affordable and successful experience! I…read moreprobably encountered every single person that works there over a week's time frame and each provided excellent customer service. I was guided, instructed and encouraged at every step. The prices are very competitive and they had just about everything I needed. I was able to get several swatches and then come back for sample containers to determine the right color for the wall. I love how the accent wall turned out and it's all because of Rooster's high quality paint and quintessential customer service! One thing to note, they close at 3pm on Saturdays so if you find yourself running out of paint you better get over there before they close or you'll have to wait until Monday to finish your project. Lesson learned. :)

I entered at this store to buy paint and to get my machined repaired. I paid 350$ for the…read morereparation of the machine and gave it to me 10 days later. I used it for one hour and then the machine did the same exact thing as when I brought it in. I took the same machine to get repaired at another place and turns out that they didn't change the packaging. Very Disappointed.

The guy that "helped me". Was obviously new and had a bad cold. The new to the job I respect…read more But... I waisted 30 minutes trying to get just a few simple questions answered. There were several employees in the small store in the back that were of zero help. He would go ask the manager a question and come back to me without a clue. I was looking forward to trying the Aura but noway would I do business with Clements after the experience I had. Headed to Sherwin Williams.

Clement's paint store is Benjamin Moore with a new name, just FYI. So they have all of the Benjamin…read moreMoore colors and also give contractors a discount. This store is pretty large and they have an especially good selection of paints and accessories. They also have an incredibly attentive and helpful staff. Two employees there are paint match experts, and will do a match that is as close as you can get to exact if you give them a couple of hours. I needed something quickly since the contractors were at my house waiting, and he used the computer to get a color match that convinced me, at least, that it was perfect. So imo, even their quick match job is as good as that other paint store that covers the world. They're open 7-5:30 M-S and closed Sunday at this location. Parking is available in the adjacent lot. Time to break out that honey do list and get cracking.

Painters paint . Goes on even after one coat and looks fabulous. Staff are on point . House looks…read morewonderful.

Today i stopped by to buy some paint for a Project i am working on. I had called before to ask a…read morequestion and a worker by the name of Louis was not being helpful at all. Once i got to the store Louis was the one that attended me. As soon as i got to the store he started being rude and unhelpful as well. This is not the first time they are rude and unhelpful. It is really frustrating trying to get paint from them. I dont like to give bad reviews but this is not okay. I ask the supervisor to please talk to him or i rather you fire him. Thank You.

EVERY Employee, product & location is up to speed, on ALL levels. I recommend Clements to ALL…read morePeople, EVERY day/night...

There are some really nice people that work at this store. I have been coming here for about eight…read moreyears... Ever since we moved to Austin. I have never had to return anything until today. All I will say is this: when a store associate recommends a product and it does not work properly, the company should stand behind the product and make it right. Clement's Paint Downtown did not make it right from my perspective, so I will not be back.

Always good service and helpful John was kind of enough to…read morehelp me load my truck 10/10 will be back

Honestly the most rudest mad in the customer service area! Ever! I got in what I thought was the…read moreline and 2 people passed me. I asked if I was in the wrong area and he told me to "understand the sign in Spanish". I am all about different languages but you don't have to be so rude or have it in English or Portuguese or whatever. Never coming here again. I'll go out of my way not to come here!

The team was super helpful in getting me a color match pretty immediately. I stepped out to make a…read morequick call and I already had a gallon of paint ready for me. Really appreciate the quick turnaround and the ability to do this in a pinch local stores like this really make a difference Caleb helped me and he was very helpful. Will be back to see about getting more paint from Caleb. Thank you so much.

Thank you Nathan (Nate) for always taking care of me. I've been going to this store for a few…read moreyears. Every time you have treated me well. And you are awesome at matching paint. I always look for you when I come in to this 6th street store because I know I will be given 5 star treatment.

Zach and his crew with Tex Painting were great! We had walls, ceilings, all molding, doors, front…read moredoor and outside shutter. We were really anxious since we weren't sure how it was work. We stayed 4 days at a Hampton inn to make sure we weren't in the way. All the multiple colors of paint we picked out indoor and outdoor. The job was perfect no damage or mistakes and the paint is amazing. Zach did a follow-up after the job was completed to ensure perfection. I highly recommend

Zach and his crew did an exceptional job on our house painting/repair project. Zach himself was…read morevery patient helping me choose just the right color combination and his crew truly has some skills! Having said that, I'm still left scratching my head on the siding repair over our garage. The Hardie plank panels with the wood grain texturing on one small section runs horizontal, while the rest are vertical. I had informed Zach and crew of several large remnants of the same panel available to the crew sitting in my garage. I admit I didn't even notice for a whole week after they finished, but wish I had seen it before they got too far along. It's a relatively minor complaint which is why I'm still leaving a five star rating. I still recommend Tex Painting!

I hired Capital City to paint the kitchen cabinets and interior doors in my new home. Based on the…read moremultiple 5 star reviews on Yelp, I was expecting really great work! Sadly, what was supposed to be a 3 day painting job turned into a month long ordeal that has left my cabinets and interior doors damaged beyond repair and me heartbroken and in a state of shock. I had brand new solid wood unfinished cabinets in my small kitchen and all new interior doors that I wanted painted. Ishmael was responsive, friendly, and quite convincing that he would be in and out in 3 days. After about 10 days of having his crew in my home, they finally finished. Upon inspection, the paint job was sub-par (lumps, smudges, clouding, etc) and the paint scraped through with a fingernail even after 3 weeks of drying. Ishmael said it was an issue with bad paint and a malfunctioning sprayer and kindly said he would fix the problem. His crew then spent another 10ish days sanding and re-priming everything and then repainted the cabinets... but in the wrong color! (grey instead of blue and Benjamin Moore admitted to making a mixing mistake). After several discussions with Ishmael and testing multiple paint samples he brought over, I finally resorted to buying the paint myself because his vendors were unable to do an accurate color match to Behr's 'Night Shade'. Just as I thought we were back on track and finishing up, his new crew pointed out to me extensive damage to all of my interior doors and cabinets from improper sanding by the first crew. I sent photos to Ishmael but did not receive a response. Around 1 pm that day, the crew abruptly packed up and left - doors partial painted, left leaning up against the walls, overspray all over the kitchen, damage to the dishwasher and microwave, dust everywhere, my ladder was taken, trash and paint stains (on walls, carpet, garage, hardwood, concrete) were left behind, etc. When I asked if the guys were coming back, Ishmael did not return my calls or text messages. To be fair, Ishmael and his crew were nice, and I feel like he did originally try to fix the issues; maybe they were just beyond repair? All I know is we were VERY patient and understanding, and we gave Ishmael and his crew every opportunity to make it right. But now I am left with damaged doors and cabinets, and a very sad heart. Ishmael just sent me a text saying they are not coming back to finish the job. I'm so heartbroken that my new house is ruined and a 'professional' business would just walk out on a job like this with out finishing. I do, however, want Ishmael's crew to know that I appreciate all of their help and honesty in pointing out the issues to me, and that I know none of this was their fault. Just please, please, beware of blindly trusting Yelp reviews. I learned my lesson the hard way and would hate to see anyone else's property damaged! Feel free to message me if you'd like more photos of the damage to my doors and cabinets and the way the house was left (I posted 3 here on yelp), or copies of any of my communications with Ishmael.

[For whatever reason, I ramble when I'm excited about things. If you like, skip to the end for the…read morebrief....] As can be told from some of my other reviews here on Yelp, my wife and I just bought a home. We desperately wanted the entire interior painted, as it looked like Pig-Pen from Charlie Brown rolled around the walls while Michael J. Fox tried to paint straight edges at the trim and ceiling. We accepted three bids: one from the highest rated painter on Citysearch; one from a friend-recommended painter who still does hand-written estimates and doesn't understand this new fandangled "email"; and one from Michael at Capital City Paint & Restore. I should note that my wife and I had very good feelings about all three of these painters. While painting an entire interior is costly, Michael's bid for more work than was requested of the other two (kitchen ceiling, all walls at two colors / two coats, all closets and all trim), he actually came in lowest! I'll be honest...I gave him a hard time at the beginning, including a two page typed list of what I expect of a painter and explaining in detail what would not fly regarding edges and lines. He laughed, told me that he understood that I had high expectations, and then explained his methods and process. These were better and more thorough than what I had asked of him, and he won me over. Good: Michael is young but highly intelligent, uses quality products and paint/trim methods (e.g. tape and caulk, removal of cover plates, and brushing rather than spraying), and enunciates better than any English teacher in the south. I also like that he was at the house the entire week painting and supervising rather than *hoping* that his men's standards were up to his own. Bad: One of the men on the job left a sweating cup on a wood table which left a slight ring. Michael exchanged words with him about his "quality" of work; and as of Thursday, this man is no longer a member of Michael's crew. I had problems trusting many of the painters on this site (...did you REALLY get seven 5-star reviews in a week?!), but I'm proud to have now added this detail-oriented and reasonably priced painter to Yelp for your consideration. *** Update (10/28/2009): After my wife and I were so impressed with how the interior turned out, we commissioned Michael to paint the exterior trim and sand/stain our sun-bleached door. I compared his quote, and he was $600 to $1,000 less expensive than the other two bids that I had from those painters I mentioned above. The trim looks great, and I inspected the lines *very* carefully after my co-worker mentioned that painting trim is a p.i.t.a. to do cleanly and correctly. Michael is the first person that I've written a review for that I can confidently say that I trust. Thanks again!

I want to support Habitat for Humanity. Truly. I've been a fan in the past, and when I was building…read moremy house a few years ago, this was one of my go-to spots. I walked out with some great finds and saved a solid amount of money. But something has changed--and not in a good way. Even back then, there were a few items where I remember thinking, "Wait... this is the same price as new. Or more." I brushed it off as a few outliers. Fast forward to now? It's not the exception anymore--it's the norm. We walked through recently, and I was honestly shocked. I'm talking about worn-out, wobbly, particle board pieces--the kind of items that are one step away from the dumpster--priced at $200 like they're showroom furniture. Dirty, heavily used pieces marked so high it makes you stop and double-check the tag like, "Surely that's a mistake..." It's not. At a certain point, it just doesn't make sense. When brand new items from major retailers are the same price--or even cheaper--there's no incentive to buy secondhand here, even if you want to support a nonprofit. And that's the frustrating part. I do want to support local. I do want to support organizations doing good work. But pricing like this makes it really hard to justify. I'm hoping this is something that gets reevaluated, because this place used to be a gem. Right now? It feels completely out of touch.

I've been meaning to check out the Habitat for Humanity ReStore for years, and I finally stopped in…read moretoday. I wasn't hunting for anything specific, just wanted to see what the place was like. It's pretty much what you'd expect, a big warehouse with a wide mix of donated and new items. There were rugs, dishes, doors, tubs, showers, washers, dryers, fridges, microwaves, and a handful of couches and TVs. They even had sporting equipment and a good amount of wood, tile, and flooring. If you visit often, I can see how you might stumble on some great deals. What didn't land for me was the lack of customer service. The only person who really engaged me was the woman at the front desk when you walk in. She greeted everyone who walked in, and she was warm, upbeat, and genuinely welcoming. Beyond that, there wasn't much support on the floor. The cashier seemed bored and not happy to be there. There's also security at checkout and a man sitting by the door. I'm sure it serves a purpose, but the setup felt a bit odd and honestly a little unsettling. I love the mission of Habitat for Humanity and think the organization does incredible work. As for the store, I'd probably only go back if I needed something very specific.

*Shady business practice. I was quoted one price for a product by the chat bot and placed my…read moreorder. I received an email today from Alexa and she informed me that the chat bot gave me false information and offered a refund. I replied stating that we all make mistakes but the right thing for their company to do was to honor the information they provided. That's just what a non-shady business does. I received an email notice of my refund without further communication. It's tough to do the right thing but companies which thrive serve their customers better. Do yourself a favor and look elsewhere.

Moving to Austin from Chicago, I've been hard pressed for modern stylish furniture. The few stores…read morearound carry only catalogs. I had the opportunity in Chicago to visit many designer showrooms. So I asked the extremely rude guy here whether that was a possibility. He looks at me and my mom condescendingly and responds quite snidely. He thought I didn't know what I was asking for and that "all furniture ever is ordered only from a catalog" because apparently I "don't realize they're designer." Ugh, I hate attitude like that. I don't understand who in their right mind thinks insulting a customer is good sales strategy.