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    Shepard's Moving and Storage

    3.3 (7 reviews)
    Closed • 8:00 am - 5:00 pm

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    In-state moving

    International moving

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    Two Brothers Moving

    Two Brothers Moving

    (64 reviews)

    The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

    Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

    Expert Movers & Storage

    Expert Movers & Storage

    (7 reviews)

    I contracted with the company for 4 movers for ~7 hours and paid a deposit based on that agreement…read more On moving day, only 3 movers were sent. In addition to the fourth mover not being provided, the move took 9.5 hours instead of the anticipated 7 hours. I did not request or authorize the reduction from 4 movers to 3. When I contacted the company during the move to ask why only 3 movers had been sent, rather than simply acknowledging the scheduling error and working with me to resolve the issue, the company representative Guil raised his voice, insisted the cost of the move with 3 movers would "end up being apples to apples", and threatened to stop the move while it was still in progress (while I had an 11-month-old baby in tow, which he was aware of). I was also told that there was a signed agreement in May of 2026 showing that I had contracted for 3 movers, which was not accurate; the company's subsequent written response to my complaint acknowledges that I had booked 4 movers in June of 2026. I was ultimately charged for the original contracted arrangement as well as additional labor time resulting from the company providing fewer movers than I had contracted for. I was not asked to sign or approve a revised agreement accepting those additional charges. After attempting to resolve the issue directly, I ultimately had to file a complaint with the appropriate state agency in order for the company to send an itemization list/bill of my credit card charges, and to offer to refund the additional charges. I am sharing this experience because I believe customers should be aware of how this situation was handled. Mistakes can happen, including scheduling mistakes, but I would have expected the company to take responsibility for the error, communicate respectfully, and work toward a fair resolution rather than placing the financial consequences of its own scheduling error on the customer.

    If having boxes stacked too high and packed into rooms so that one could not move, whereby a fire…read morehazard was present, then select this this moving company. Items that should have been taken from storage were left there, for example furniture pieces, and boxes, that could have been left in storage were moved out. This is an example of movers doing what they want, rather than what was best for the customer.

    Roadway Moving

    Roadway Moving

    (548 reviews)

    Midtown East

    I cannot say enough great things about Edgar Jimenez and his colleague Ramon from Roadway Moving!…read moreThey provided an absolutely outstanding pickup experience from start to finish. They were incredibly professional, careful, efficient, and clearly took a lot of pride in their work. What really stood out to me was the attention to detail when packing and protecting our belongings. They went above and beyond to make sure everything was packed extremely well, with all the corners properly covered and protected. They handled some of our largest and most important furniture--including our king-size bed, mattress, refrigerator, dresser, and other furniture--with an incredible amount of care. Nothing felt rushed or careless. They took the time to make sure everything was properly wrapped, protected, and secured before loading it. Edgar and Ramon were genuinely exceptional. Moving can be stressful, but having a team that you can completely trust with your belongings makes such a huge difference. Their professionalism, care, and attention to detail gave us tremendous peace of mind. I would 100% recommend Edgar, Ramon, and Roadway Moving to anyone looking for a moving company. If you have the opportunity to have Edgar and Ramon handle your move, you're in great hands! Huge thank you to Edgar and Ramon for taking such great care of our belongings and making the pickup process so smooth. Five stars without hesitation!

    Of the 3 times I've moved in NYC, this was my first time actually hiring movers and I now…read moreunderstand why people pay for this service. In the same way I'm willing to pay the premium for a rideshare to the airport over taking public transit, I'm now a firm believer in paying the premium for movers rather than doing it myself because it just saves so much time, energy, and stress. Moving is hard enough as is, but having Roadway help me was such a game changer and I'm so glad I chose to use them.

    Shepard's Moving and Storage - movers - Updated October 2026

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