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    Smooth Moving

    5.0 (8 reviews)
    Closed 8:00 am - 8:00 pm

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    6 months ago

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    Matthew C.

    It was a pleasure meeting you. Thank you for the great review!

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    20 days ago

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    Matthew C.

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    9 months ago

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    1 year ago

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    Matthew C.

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    6 months ago

    Matthew and his team were on time, organized, and handled my furniture with great care. Highly recommend their moving services.

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    11 months ago

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    Matthew C.

    Thank you so much for the great review!

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    9 months ago

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    11 months ago

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    Ask the Community - Smooth Moving

    Absolute Packers - Mike's folding pads after a long trip to Arkansas

    Absolute Packers

    (90 reviews)

    The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

    ABSOLUTELY AVOID…read more Kareem--"The Spin Doctor" as another review called him--is a menace. I figured that one bad review was just a result of someone having a bad day. Not sure if Kareem or the customer, but someone. It seemed to be an outlier. Surely with 4+ star rating means I'll get a decent experience. Kareem was my primary contact and who I arranged the move with. I sent videos ahead of time to show the job to be done. Kareem did not ask questions. I got a quote and decided to see what I can get done on my own with family to save money. Economy sucks, yadda, yadda. I came back and explained how we did some ourselves and there's less work to do now. I explained what was left. Kareem did not ask questions. I then asked for an hourly rate. I was given one, and we both agreed on the job. I paid the deposit. A few days later, the movers arrive (Kareem absent), and they were not informed at all of what the job was today. They also kept making comments about me being "on a budget" or something and being shocked when I explained the scope of the move. I felt Kareem fed them some nonsense instead of details about the actual job. The movers were fine, but their leader wasn't. 2 hours into the job, Kareem calls me and accuses me of trying to pull a fast one by going hourly (why offer hourly rates and accept hourly jobs if it's an issue?), misleading him about the job (how??), and saying men could walk off the job with my actions. What did I do? Was it that I sent videos and a description of the move? Was it that I agreed to the rate and crew he presented me? What could I have done worth men driving the crew to walk off the job? The entire call was very aggressive and backhanded. Absolutely asinine. Thankfully, Kareem didn't feed them enough nonsense for them to actually walk off, and so they completed the job... mostly. It was scaled back because Kareem apparently REALLY didn't want it all done. Maybe because he didn't send enough manpower despite knowing the job. At the end of the move, Kareem told the movers to collect payment. Now, this is completely reasonable. What's not reasonable is me not knowing the exact amount until minutes before yet being expected to have that money exactly on hand, and giving me an invoice from day 1 (updated at the end of move, via email) that has a due date in the future. I talk to Kareem again, and he says he needs payment immediately. Again, would be fair, if all signs didn't point elsewhere. I said the invoice gives a future date, and he blamed ME for it, saying I should have corrected him and he'd have fixed the invoice. I can't read his mind. I didn't know he made a mistake. I said I will pay, but I don't have the cash on me at this exact moment, and explain why as described above. He immediately gives me the shake down and jumps to aggression again, accusing me of playing games, etc... He skips actually trying to resolve the issue and instead threatens to call the cops. I offer to get the money from the bank immediately, but somehow he's still arguing with me about that. Apparently immediate payment isn't even good enough now. And he's going to have the movers follow me to the bank. What is this? Is knowing where I live not good enough that you need to aggressively "escort" me to the bank? Thankfully, The Spin Doctor backed off when he got his money. The crew themselves were mostly fine (if not a bit slow checking their phones at times--almost assuredly because of Kareem's failures in communication, or worse, Kareem harassing the crew?) and one item being damaged/broken. Again, avoid at all costs. I hope the men actually doing the work get a better gig because Kareem has no business managing workers or handling customers and his presence alone is good enough to write off the company. His communication skills are beyond abysmal and he went out of his way to insult me. It's a shame he's the owner. If my things weren't already on their truck by the time he called me the first time, I would've canceled and got someone else. Avoid yourself the frustration of dealing with The Spin Doctor and look elsewhere. ========== EDIT: Got a reply from Kareem. I can't address it all else I hit the character limit but here are the biggest parts: - Trying to save money is not a "red flag." - Kareem was shown the job ahead of time, and agreed to take it. - Yet his crew came unprepared and somehow it's my fault they were undermanned and had no gloves??? - I'm not obligated to tip or cater and I never agreed to (compensate your crew! I already paid!), but maybe I'd have tipped if Kareem didn't harass me, threaten to call the cops, change terms of payment, or the crew didn't break our things. Remember to listen the bad reviews. It's easy to leave a good review, but when you want to get it over with an forget about it, it's not tempting to take the time to explain your bad experience. If there's a few really bad reviews, chances are, there's a lot of bad experiences. ==========

    Zip To Zip Moving - CT

    Zip To Zip Moving - CT

    (20 reviews)

    Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

    My husband and I recently had a local move from one townhouse to another in the same…read morelocation/complex in Fairfield, CT. While searching for a local mover, I came across Yelp reviews for Zip to Zip Moving and was impressed! As such, my husband and I decided to engage them for our move. I contacted the company by phone and went over our needs for moving. Alex immediately provided us a quote and followed it up in writing. The company kept us informed prior to and throughout our move. They let us know by text when they were on the road to us, and when they were close to arriving at our apartment. The charge did not begin until they arrived. George was the lead/supervisor and there were two other movers with him for our move. They were all experienced and skilled movers, as they were strong, able to navigate tight staircases, in addition to an extremely challenging entryway into our townhome. George had assured me they would have no problem navigating our two-piece L-shaped leather sofa through the entryway, and he did just that! George stayed on top of things throughout the move. He made sure things were placed to our satisfaction, and that we were happy with everything when finished. They finished in a timely manner, and our move was beyond our expectations. The move charges were exactly as quoted, and we were extremely happy with all aspects of the move. We highly recommend Zip to Zip Moving, and we will definitely be using them for all of our future moves!

    Roadway Moving

    Roadway Moving

    (506 reviews)

    Midtown East

    This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

    I don't usually write reviews, but this experience absolutely deserves one…read more I used Roadway Moving for my move, and from start to finish it was seamless. Before they even arrived, I got a tracking link to follow their location just like Uber, which immediately made me feel at ease. Crisanto and his crew showed up right on time and were incredible. They worked quickly but carefully, wrapping all of my furniture and somehow managing three giant mirrors without a single issue. Not one complaint and not one moment of stress. What really stood out was how above and beyond they went. They helped me figure out which part of my couch would actually fit in my space, laid out my rugs, and organized everything so I could still move around my studio comfortably. Also shoutout to one of the crew members who was on his first day. You truly could not tell. The whole team was professional, efficient, and just genuinely great to work with. This was hands down the easiest move I've ever had. If you are debating which moving company to use, this is your sign. Go with them.

    Collegian Movers - Collegian Movers Moving Truck driving past its 482 Naugatuck Ave, Milford, CT 06460 location.

    Collegian Movers

    (46 reviews)

    After hiring a moving company a couple years before, I knew what I liked and did not like. I had…read morerequested a quote from Collegian when I last moved in 2016. However, I went with another company, that quoted me a flat hourly rate. I thought a 3-man move would be quick and efficient, at only $150/hour, guess-timating about $500. However, those movers were not, in fact, efficient (mainly due to back-office/poor dispatching issues, since it was the end of the day). With Collegian, I dialed the phone number and reached a person. I didn't get re-routed to a local office. I spoke with an actual, local employee. I told him about the size of the job and what items I needed to move. I requested an early move time, which they put in my request. I immediately received an email confirmation with a link to my account details on the website. A couple days before the move, they confirmed via email, acknowledging my morning move-in request would be granted. I was given an arrival window of 8-10:30 am. At 8:30 am, I received a call that the crew was on its way. They added another man (from a two to three-man crew), which increased the price an extra $25/hour. I figured that the move would have gotten completed faster. By 9:15, the crew arrived and got started. It wasn't a huge move, just furniture. It took an hour to get everything in the truck and wrapped up. Once they got to the new location, it only took an hour to unload the truck and move everything in. Nothing was damaged. The crew (led by Rick) was professional, respectful, and efficient with their time. By 11:45, we were completing the paperwork to close out the job. The only snag was the final tally of the job cost. I was quoted around $4-500, but was billed for $750. It seemed high, so I double checked it and called the office the following Monday. George acknowledged the error and agreed to get me in touch with the bookkeeper. Erin, the accountant, got back to me with an invoice stating the amount I overpaid and promised to send a check to reimburse me for the over payment. THIS is how you run a business and merit a 5-star review; meeting expectations and correcting discrepancies in a timely fashion. Thank you, Collegian. I will turn to you first the next time I have to move (hopefully not anytime soon). **I previously reviewed All My Sons for a 2016 move. Check that out for comparison.

    Were late. As in a day late. Didn't care about my stuff. Were in a hurry the entire time.read more

    U-Pack Moving

    U-Pack Moving

    (8 reviews)

    Less than a week before my cross-country move, I switched to U-Pack (see my scathing review of PODS…read more- don't use them!). Ultimately our experience with U-Pack was ok, with some great features and others that were not as good. I ended up going with the set-up where you fill a portion of a storage trailer. (There were no cubes available by the time I called them.) When I first made the call, I received great customer service during this very stressful moment. Sure, they want my business, but the agent did a great job being thorough and addressing my concerns. Also, the automated texts throughout the experience were helpful. I appreciate the flexible pricing - based on the amount of trailer you fill - and they could deliver a full week earlier than PODs. Amazing! At the same time, other parts of the experience were not great: - I wish there had been information upfront about the size of locks that were needed to secure the door and the panel inside. I ended up having to buy 4 separate locks as I was attempting to get the size correct. - When we received our items on the CA side, two of our boxes had water damage. One box was so wet, that it was falling apart. The second box, which had less water damage, was an electrical device. Luckily, the electrical device was not damaged, and the seriously wet box only had exercise weights inside. The liquid smelled like water, so I wonder if it was something else that was loaded behind our stuff that made these pieces wet. It could have been a lot worse, but it was certainly upsetting. - The driver who ultimately took the trailer away after the trailer was empty damaged a tree. The city took care of removing the branch, but the incident should have been reported.

    I really can't say enough good things about my experience. It was incredibly simple. Everyone I…read moredealt with at both the origin and destination -- phone agents and drivers -- were ridiculously polite, cheerful, and helpful. Would absolutely use them again!

    Smooth Moving - movers - Updated May 2026

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