1. Real Moving & Storage

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Bethel, CT

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Real Moving & Storage

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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In-state moving

Out-of-state moving

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3 years ago

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Lucas P.

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Expert Movers & Storage

Expert Movers & Storage

(7 reviews)

Expert Movers moved me from CT to NY in an expedited, hassle-free manner. The gentleman who came…read morewere respectful of my property and got everything packed up in less than an hour! Great service, fair prices! Highly recommend!

I contracted with the company for 4 movers for ~7 hours and paid a deposit based on that agreement…read more On moving day, only 3 movers were sent. In addition to the fourth mover not being provided, the move took 9.5 hours instead of the anticipated 7 hours. I did not request or authorize the reduction from 4 movers to 3. When I contacted the company during the move to ask why only 3 movers had been sent, rather than simply acknowledging the scheduling error and working with me to resolve the issue, the company representative Guil raised his voice, insisted the cost of the move with 3 movers would "end up being apples to apples", and threatened to stop the move while it was still in progress (while I had an 11-month-old baby in tow, which he was aware of). I was also told that there was a signed agreement in May of 2026 showing that I had contracted for 3 movers, which was not accurate; the company's subsequent written response to my complaint acknowledges that I had booked 4 movers in June of 2026. I was ultimately charged for the original contracted arrangement as well as additional labor time resulting from the company providing fewer movers than I had contracted for. I was not asked to sign or approve a revised agreement accepting those additional charges. After attempting to resolve the issue directly, I ultimately had to file a complaint with the appropriate state agency in order for the company to send an itemization list/bill of my credit card charges, and to offer to refund the additional charges. I am sharing this experience because I believe customers should be aware of how this situation was handled. Mistakes can happen, including scheduling mistakes, but I would have expected the company to take responsibility for the error, communicate respectfully, and work toward a fair resolution rather than placing the financial consequences of its own scheduling error on the customer.

Roadway Moving

Roadway Moving

(547 reviews)

Midtown East

I had an amazing experience moving with Roadway from FL to NYC. Everything was handled with care,…read moreand all my boxes were labeled with names between me and my roommate. The movers were also so nice to chat with and made the experience feel so easy -- and it didn't take much time at all for pickup and drop off. I will definitely be moving with Roadway again!

This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

Real Moving & Storage - movers - Updated October 2026

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