The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Edit: I am updating my negative review in the positive direction…read more TLDR: I was happy with the owner and should I need moving help, would happily give Two Brothers a call. After seeing my review I received a call from the owner (Christoper) and we had a cordial conversation. He went over my concerns and addressed them to my satisfaction. I will go over each concern in order. The original review is further below. 1) Yelp apparently does not give businesses the opportunity to put anything on the page to properly set expectations. While the page on Yelp says users will get a quote based on the questions it asks, it apparently doesn't gather sufficient information to allow the movers to do so. Therefore the setting an incorrect expectation of getting a quote after supplying the requested info is a problem on the Yelp side and not something Two Brothers can impact in any way. 2) Apparently Yelp forwards the information entered to multiple parties to give them an opportunity to compete without informing users they are doing so. In my case, the anonymous text I received seems to be from a competitor rather than from Two Brothers. 3) The part of not giving me a call back in an hour (called the next day instead) as promised was an error on their part and Christopher took responsibility for it. He said there was no way to know if they will be free in that amount of time because they won't hang up on someone or otherwise interrupt assisting another client to give someone a call back. The employee should have said he would attempt to call back in an hour but would call back no later than next day. In short, I found Christopher responsive, professional, quite cordial, and pleasant to speak with. As stated above, I would happily give them a call should I need moving services again in CT. ------------------------------------- Initial review follows: ------------------------------------- Based on my experience attempting to get a quote, I don't think I will be using this company. I filled out the Yelp form to get a quote. Instead of a quote, I received a text back about 10 minutes later from a person who didn't identify themselves or their company. It said to expect a call tomorrow to go over how they can help me. The unidentified person said I should contact them if I didn't hear back. The next morning I did get a call but it was at a time when I had a prior appointment and couldn't talk. I asked if they could call back a little later and the person agreed to call me back in an hour. I never received the call back. Essentially they fell short multiple times in setting expectations and keeping commitments (yelp quote not provided when the info was provided on their form, not identifying themselves when contacting me, not verifying a convenient time to call, not giving the promised call back. All of this may be considered minor but it is a pattern. I can only imagine what I would have to go through if a major problem came up and I had a similar experience in trying to get assistance. I'll be exploring other options to see if anyone else can display a higher level of reliability and professionalism on the first contact.

I contracted with the company for 4 movers for ~7 hours and paid a deposit based on that agreement…read more On moving day, only 3 movers were sent. In addition to the fourth mover not being provided, the move took 9.5 hours instead of the anticipated 7 hours. I did not request or authorize the reduction from 4 movers to 3. When I contacted the company during the move to ask why only 3 movers had been sent, rather than simply acknowledging the scheduling error and working with me to resolve the issue, the company representative Guil raised his voice, insisted the cost of the move with 3 movers would "end up being apples to apples", and threatened to stop the move while it was still in progress (while I had an 11-month-old baby in tow, which he was aware of). I was also told that there was a signed agreement in May of 2026 showing that I had contracted for 3 movers, which was not accurate; the company's subsequent written response to my complaint acknowledges that I had booked 4 movers in June of 2026. I was ultimately charged for the original contracted arrangement as well as additional labor time resulting from the company providing fewer movers than I had contracted for. I was not asked to sign or approve a revised agreement accepting those additional charges. After attempting to resolve the issue directly, I ultimately had to file a complaint with the appropriate state agency in order for the company to send an itemization list/bill of my credit card charges, and to offer to refund the additional charges. I am sharing this experience because I believe customers should be aware of how this situation was handled. Mistakes can happen, including scheduling mistakes, but I would have expected the company to take responsibility for the error, communicate respectfully, and work toward a fair resolution rather than placing the financial consequences of its own scheduling error on the customer.

If having boxes stacked too high and packed into rooms so that one could not move, whereby a fire…read morehazard was present, then select this this moving company. Items that should have been taken from storage were left there, for example furniture pieces, and boxes, that could have been left in storage were moved out. This is an example of movers doing what they want, rather than what was best for the customer.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

I spent quite a bit of time researching moving companies and reading reviews and ultimately chose…read moreSmooth Move strictly based on their reviews and their fair quote. We could not have been happier with this experience!! From the detailed quote provided by Steve, who was quick to respond to questions, to the actual day of the move, everything went...well, smooth is the best word! The quote was completely accurate, nothing above what we expected was charged, even though we ended up having more to move than expected, which took a bit longer, but they stood by their quoted hourly rate. As for the move itself, I cannot say enough about the efficiency, professionalism and respectfulness of Jonathan, Edwin and Brandon. They made a great team, and they made a stressful and difficult process much easier for us. I highly recommend Smooth Move!! Service: Local move

I had a very disappointing experience with Smooth Move & Delivery. During my move, my new 85"…read moreSamsung TV, which cost approximately $2,000, was damaged beyond repair. The company offered me a minor settlement for the damage. A piece of my wardrobe was also damaged, and the door no longer closes properly. Overall, the damage to my belongings and the difficulty resolving these issues made this a very frustrating experience. Based on my experience, I would be hesitant to use this company again.

Be prepared to be charged a lot more than planned, or look elsewhere. First, my movers were great…read more Friendly, efficient, and helpful. My estimate was extended even after seeing how few items I was moving, but I was told that once an actual end time was established, I could call for a refund of unused time. 9 days and 5 calls later, they refunded most of what I was owed. The movers gave me an official end time, and their office charged me for more. I am sick of fighting and calling, they can keep the additional money I was owed and I just learned a lesson to not use or recommend them to anyone.

After a pleasant initial intake call, I decided not to use thaea movers. It was a price change…read moreafter I left a credit card deposit. All seemed fine when Chris said he understood. Today I get an email confirming my move and the $100 deposit. I was very clear about not moving forward so don't understand why this occurred. When I called back Santos said he would refund the deposit and cancel the booking. But I wouldnt truat this company now.

Michael and Lucas make an incredible team. So helpful, polite, hardworking. They asked for photos…read moreand videos showing what I needed to move. so they could give me an estimate. I've been so anxious about my move but they helped me so much my nerves were calmed. They went above and beyond. I highly recommend them and suggest you look no further! Mobile Movers are the way to go. Thank you Michael and Lucas!

I moved from Dutchess County to Westchester and the Mobile Movers took care of everything!…read moreEverything was packed perfectly, the movers were fast, and diligent with all of my fragile items. I absolutely would recommend them any of my friends/ family & will contact them in the future for any moves I may have! 10/10!!

I was really impressed with Richard and his crew. Communication was great, price was great, and he…read moreand his crew were upbeat, professional, and kept everything nice and neat. They moved a piano for me, kept me in the loop, maneuvered it through a difficult situation and it made it safely to my living room. I highly appreciate what they did for me and I definitely recommend them. Also, my quote was my final price which was very important to me!! Thanks to Rain or Shine Movers!

Rain or Shine movers was respectful of my time and very patient through my questions and concerns…read more I feel the price was fair for the project requirements.

Moving is stressful, heightened with the pandemic, and even more so for a first time home buyer. I…read morecalled a few places, and Danny from Veterans Movers called and was very much available to me. They scheduled a zoom/facetime walk-thru of my apartment to see what I needed and to give me a better quote. I had started packing already and got all my own boxes so it was easy to see what I had left. What I really liked was the 'no BS' hidden fees. It was one price that wouldn't change, no matter the hours or added last minute box. Of course my move was scheduled and it had to snow. Thankfully this didn't stop them. 4 guys showed up right on time (during a snow storm on a friday morning rush hour in the city). They walked thru and got a game plan, then brought up all the blankets and plastic wrap and got to work. TVs were dismounted and put in boxes, mattresses were put in boxes as well. The amount of blankets they used to wrap my furniture made me so happy. While they took their time, they were still hustling - running from the truck to the apartment. Once we got to my new place, they covered my stairs with runners and wore plastic booties to ensure my floors weren't messed up. I wish I had bought the wall mount for my TVs for my new place, because they offered to set me up. The only thing I was disappointed about was that my couch didn't fit thru the garage entry so it was left in the garage. I wish they had tried thru the front door but they were adamant that it still wouldn't fit. After 7 hours, I wasn't going to push them. Regardless, would 100% recommend Veterans Movers and also hope Roadway doesn't ruin this small-business. I wish I could remember the 4 guys that helped me move to give them a shoutout! Thx!!!

once you agree to a price and give the $100 deposit to secure your booking, that's when they will…read moreconstantly remind you to give 18%-25% tip in several emails. They even put up a website to explain why you need to give that much tip. do the movers get a restaurant wait staff salary? i gave a $440 tip. they certainly didn't deserve it.

had an outstanding experience with this team - moving from Southern CA to NYC included a bunch of…read morelogistics and timing - and Ken and Jon and their teams on both ends (and the road between) did a terrific job! The cost was reasonable and fairly negotiated and not nickel and dimed. The communication was great! Highly recommend.

This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!