I actually enjoy coming here but this particular time everything seem to be rushed. I arrived home I was missing my french fries and hush puppies. My wife and my children actually wanted the french fries and hush puppies. I paid $51.95 for the VIP expecting to get everything that was apart of the platter. My wife called to see about the missing food because we stay a pretty nice distance from the restaurant. It was as if we made the mistake I didn't like that at all. I really dislike when you have to actually have check your food in front of a host at a restaurant. I expected better service from the company. My wife called to speak with Tanner and it wasn't any apologize it was come back and we'll give you the fries and hush puppies. I'll like for corporate to know about this issue. How do you forget food and treat the customer like this?! read more

See all

Bread pudding is bland & nothing to write home about. Gelato (which is served with it) was okay but such a small serving (was put in a condiment sized container) couldn't enjoy for long. Shrimp and Crawfish good as always! We've learned to just grab a seat at the bar so we don't have to worry about the long wait they tell you when coming in. You'll see empty tables and the staff, half dressed mind you, walking around chatting with each other. read more

Shell Shack - To Go order of bread pudding - Seafood Near Me - Dallas, Texas

See all

our server Tae was incredible! it's so nice to know we can still eat out and enjoy our time together and be catered to so graciously! we will definitely be back! read more

My family and I went to celebrate my niece birthday Saturday, 11/16. We had a party of 16 and only one server. This place was very understaffed. To start off the wait was 50 minutes to an hour, which we didn't complain as much because we went to the bar to wait. The bartender Cici was very friendly but she didn't come to serve us until after 20 minutes of just sitting and looking for help. The service was not prompt at all. It took 10 minutes to get a drink after waiting 20 minutes to be served. It was hard to order additional drinks because the bartender was never around. She came back and apologize and mentioned she was serving a large party. Again there was only one bartender making drinks and serving food on a Saturday evening....not good at all! Once we finally got to our table, the service was not better. We had only one waitress for our large party. Trisha tried her best but the service was slow. We would get drinks and straws would come 15 minutes later. We ordered an appetizer and the plates came much later and our food was cold by that time. Drinks were slow again making the night not very enjoyable. Our food was ok but we spent $176 and I feel like service was 2 out of 5 stars. The food is over priced. I got the Boss which comes with 2 pieces is fish and 8 shrimp and it was $27.99. I could have gone to Pappadeux's for less, with better drinks and service. Not a fan. Don't plan to go back. They really need to work on service to be a popular place. read more

Will not be coming back..... Let me say our cute little waitress was sweet. Now the food was just not good! Overcooked, salty and no flavor. Simple. Shrimp for a lb was not a actually lb. The eggs were so hard it felt like rubber. Just go else where. read more

Texas style... For the Seafood lovers you must check out Shell Shack. When trying a restaurant for the first time you have to start with what they are known for, and at Shell Shack that is the boil. The boiled pots are deliciously flavorful and juicy. Get the kitchen sink flavor, which is a great combination of all the flavors. There is plenty of food in a pot and enough to share. Everything is reasonably priced, and our server Steve was low key but very attentive. We didn't want for anything, a great dining experience had by all. read more

The service was great. Our waitress was attentive and friendly. The food was not good. I ordered mahi and the waitress came back out and said they didn't have any. So, I got the crab grilled cheese. I wouldn't feed that to anyone. It was so dry. The brad was toasted with nothing on it. In the middle was a little crab and American cheese. I'm not even sure it was real crab. read more

Shell Shack - Crab grilled cheese - Seafood Near Me - Dallas, Texas

See all

This place is bigger on the inside than it looks like from the outside. Reason I say that is this place may be rocking during Cowboy games. So I will come back and check it out on game day. I hit this place up for a late lunch. The waitresses were in a good mood for an almost empty dining room. I had a great time socializing with the staff. Everything is rocking so far... I ordered a fried shrimp and oyster basket. Not on the menu but they made it for me. Both the shrimp and oysters were over cooked. So disappointed that it was over cooked Fries were over cooked as well. (-2 Stars for over cooked food.) My basket also did not include any hush puppies. What's seafood without hush puppies. (- 1 Star) (+1Star) Great sweet tea! A little redemtion with the sweet tea. I will be back for a Cowboy game. read more

Shell Shack - Seafood Near Me - Dallas, Texas

Honestly... for the PRICE & the WAIT, this was a different experience. Maybe a good spot for appetizers and the sweet tea. The shrimp was okay but the seasoning hadn't had a chance to really get in there good enough. I put my order in and added crawfish and they ended up running out . The positive is that the fried pickles were good and I really loved the sweet tea. Our waiter, Ed, was great! I realize the taste and texture of the food wasn't on him. Nice restaurant ambiance. Really upbeat and they sing happy birthday to folks when it's their day. Go for apps and drinks! read more

Shell Shack - Date night combo - Seafood Near Me - Dallas, Texas

See all

bar is always lit !Duane is great ! I try my best to sit in the bar area ! the music is up beat and keeps the area moving

Great food! We have come here multiple times and will continue to do so. Must try this place if you haven't.

Wanted something spicy and Davonte ( Tae ) my waiter told us about the Kitchen sink ( Hot ) it was my first time my husband and I enjoyed the game on tv and the service was so good! I told Tae I will definitely be back! read more

I visited last Sunday and the place seemed like a vibe. However the food wasn't good. I got the catfish and fries, it had no taste definitely bland. I'm new to Dallas and I just didn't expect the food to have no taste at all. I'm a fry girl, the fries weren't good neither. I didn't even eat my food, I wasted my money because I ended up throwing the food out. I was better off cooking for the night. Nice ppl just bad food. read more

The food was really good and our waiter Dwayne was polite and helpful The issue I had was the fact there was a wait list but they a lot of open tables The king crab was $34 a lb and I got 4 legs And my tequila and lime juice tasted like it had no alcohol in it read more

Shell Shack - Seafood Near Me - Dallas, Texas

Loved coming here. Alexa was a great and attentive server. Enjoyed the gumbo. Wish they offered cups vs only the bowls, but it was delicious! Ordered the fried shrimp basket with fries. Husband ordered the Boss which came with 2 fried fish fillets, fried shrimp, hush puppies, and fries. It was all very good!!!! read more

See all

The food was greasy and tasteless. The sauces have flavor, but it does not make it into the boiled seafood. The seafood was not fresh and had a freezer burn (food that has been frozen too long or refrozen) flavor to it. Some of the worse seafood I have ever had and I eat a lot of seafood. read more

As a shrimp boil fan this place by far was not good. Apparently you do not get a choice for heads on. The shrimp were tough!!! Do not get me wrong the shrimp were very big and the flavoring was great. This is a place I can not return to unless they provide some better options. A wasted trip from Burleson. Had I known I would have chosen another place. read more

Shell Shack - Seafood Near Me - Dallas, Texas

See all

The food was excellent we were very satisfied with the service and the manager Lorenzo was very attentive and made sure that we had an excellent experience and we will be returning!! read more

Ordered a bowl of gumbo, but received a small container (like Dairy Queen uses to serve the gravy for their steak fingers) of some strange type of broth; there wasn't so much as a microscopic chunk of either meat or vegetable in their so-called "gumbo". Unfriendly, aloof manager said that is their "normal serving size" and refused to refund my money. I donated the "food" back to them and left. I understand times of inflation, but when one pays a premium price for a meal, one should get a meal. There's no excuse for this kind of greed - total ripoff. read more

Came in on a Tuesday night on a whim as we wanted some shellfish and was pleasantly impressed and happy with our meal!

Sarah was a phenomenal!! MVP combo is the way to go. Highly recommend the fried pickles as the appetizer!

I come visit my father in Texas all the time and the one place we never miss out on is this sea food place. It's amazing for a chain restaurant this is the type of great you see in the family owned places. You get a huge amount of food in the boil and it taste so so good. We went right after a rodeo and had seafood at around 11. This is the only place you can do that this. You get down and dirty so don't wear anything nice. This place should be on your bucket list of fun places to try. So good. read more

Shell Shack - Shrimp and crab boil with sausage - Seafood Near Me - Dallas, Texas

Kayla was really friendly and helpful in guiding us through the menu and showing us how to eat fish! Food turned out great!

The food was mighty excellent!!! The service was great and our server Latoya Odell was fast,patient,and kind. You need to check her and this location out!! read more

Shell Shack - Seafood Near Me - Dallas, Texas

My father came in town from California craving a little seafood. We walk in and the place was dark and dirty. The table covers had food on them as we were seated. Now onto the food: The alligator tenders and calamari were hot and delicious. The catfish was bland, perhaps they should use the same seasoning that they use for the tenders and calamari. Not sure what happened to this place but I wouldn't go out if my way to return. read more

I LOVE seafood and I the seafood was great. I got the 1lb dungness crab with no heat Cajun and side of sausage and hush puppies. Also ordered calamari for appetizer. Everything tasted delicious! My only complaint is that the sauce was really thick and salty and I didn't really care for all of that, so next time I'll ask for it light. I found myself brushing off the excess. The hush puppies were good, as was the sausage. I was filled up and only took some calamari home. My waitress was also bartending so she neglected us a little bit when we needed something and she forgot my hush puppies so I had to wait for them but they came out quickly when I bought it to her attention. I really like the hand washing station to clean your hands off after eating but even after two passes, my fingers still smelled a little fishy. But it does most of the dirty work for you. Overall, this place was good and I will definitely be returning. Just maybe not sit in the bar area again. read more

Shell Shack - Dungness crab and sausage in Cajun sauce. - Seafood Near Me - Dallas, Texas

The most impressive thing to me isn't the amazing bucket of crab, fish, corn, potatoes, and SODIUM that come in the $100 meal, but it's the hand washing thing afterwards. I never felt more excited to wash my hands before. I bought one and put it in my house. Set me back $5000 and a college tuition but it's worth it! Hot Garbage Meter: 2/10 read more

This place was great!!!!!! Every time i come to Texas i have to come here. We got the VIP and that was more than enough for two! The adult beverage was great as well, wasn't really strong. read more

See all

we came here for the 1st time &Tae was our server, he was attentive &kind. food was good &hot! the place was chill and we enjoyed it.

The only place i really go to for a seafood boil. They ar every quick and it's very close to me. I've eaten here a total of 3 times so far and the only time I wasn't please was when I got the fried shrimp and fries. The shrimp wasn't seasoned enough for me and I personally didn't care for the fries. But the seafood boils Are very good ! So flavorful and they give you a good amount of shrimp. Service- fast, friendly, just overall good. Inside- very big and a lot of seating. Nice little vibe. I told them they should get a Dj on Friday nights. Of course I'll be returning read more

First let me say, I love Shell Shack! I love their kitchen sink seasoning (lemon pepper, cajun, garlic) all mixed with medium spice. The seafood is always on point. Fried or boiled! I took 1 stars off because of the new policy for parties of 6 or more! I went for a birthday lunch with a group and was charged the 20% extra service charge and that is NOT for gratuity. You must pay the 20% service charge and tip on top of that. Server made sure to inform the table before ordering though which was really nice. But personally I think that is ridiculous. So just wanted to warn my fellow food review readers, GO but make sure it's not a party of 6 or more. read more

See all

Almost everything on menu is market price. It's pricy for what you get. The seafood tastes microwaved as it came out lukewarm. I got one pound of snow crab legs with potatoes and corn, $24ish. Did not come out hot. Flavor was there, had the kitchen sink hot. It was hot but not too hot. The prices are on the board. Waiter was attentive and nice. read more

See all

The customer service was not up to par. Me and my bf went and ordered our food to go, so we had to do it at the bar. It was only one worker at the bar. They need to fix that. We ordered 4 pounds of crawfish and it was dry and wasn't spicy at all. It took us about 30 minutes to get our food. Tge bartender did give us free shots for the wait and they were good. We also tipped the bartender $5. read more

Love this place! I love that they're open late for those late night cravings. My boyfriend and I just went for our anniversary and everything was so good as usual. And they were jammin some good music. Good music + good food= a happy returning customer. I only wish they had smaller gloves MY ONLY down part but I deal with it. lol read more

Shell Shack - Seafood Near Me - Dallas, Texas

All I can say is they tried. Nice staff however, the meal experience was a miss. Food took forever to come out and when it did it was burnt and cold. Sent it back and again the wait was ridiculously long and when the food came out it was undercooked and barely warm. It was Thanksgiving Day after the Cowboys game so it was a bit crowded. Too many customers and not enough staff to accommodate the crowd. The manager was apologetic and offered a discount but, I left hungry although we were there for 2 1/2hrs. 2.5 stars given for effort and nice staff. read more

So I've been to a few shell shack locations and I will have to say I had the best service with my server Dewayne Tate. Him and Briesha took excellent care of me and my friends. They were attentive from the time we sat down until we left. Tate was also very attentive and a complete gentleman. It is always great to get great service when you go out. read more

Shell Shack - Amazing food and service. Our server Tate was amazing! - Seafood Near Me - Dallas, Texas

Ended up with food poisoning definitely will not be returning The service was grate no issues there read more

Well what can I say about this place....great food, wonderful customer service every time I have gone. The Dungeness Crab legs are my favorite. Enjoy! read more

Fried shrimp wasn't devain that was pretty nasty af. Drinks are nasty doesn't taste good weak af read more

See all

tae was so welcoming and he did serve us so good. he was so rapid and he explained the menu for us