This was the worst nail salon I've ever been to in my life. I do not color my nails. I understand the people pay before they color because their hands are wet and it's easier. But even when I use color, I never pay until the nail is completely shaped and cleaned. This awful woman left my nails thick, dirty, and jagged. Then after I repeatedly explained that I did not want color or buffing, she demanded I pay. I tried to explain that she was not finished yet and asked for an emery board or file so I can show her what I wanted. There was only one other person, a man, working in the salon and he couldn't help translate for her either. I don't know if she genuinely did not understand my gestures or if she thought she could trick a blind woman into thinking she had done a good job. Does she not understand that I have a sense of touch? Does she not have a sense of touch? I have had some very highly trained professionals, women who didn't speak a word of English, who would be ashamed to let me walk out of the salon with nails looking like this. She is a bad example not only of nail salon technicians, but of the proud traditions of immigrants to this country. This woman was very rude and rough. She pulled and tugged at me as though I were not even a person. I would have much more respect for someone who spoke to me in a language I did not understand as long as they were addressing me. At least we would be equals then, neither understanding the other's language but doing commerce together as equals. This woman is slovenly and careless. She needs to be doing something outside of customer service. I know that my immigrant ancestors were ignorant and as rough as these nails. But I hope that they were never so callous, careless and sloppy as to just do whatever the heck they wanted and expect to be paid and tipped. Needless to say I did not tip this one. read more