I arrived for a scheduled appointment with a stylist that turned out to be a miscommunication and…read morewas really disappointed, but luckily Subrina was kind enough to step in and make time to cut my hair. I feel very lucky that things worked out the way they did. She didn't just cut my hair, though. She heard my concerns and answered my questions, offered me tips for managing a new hairstyle, and was lovely to interact with. I left the salon feeling confident about how to style my hair moving forward, and with knowledge about the right colour options for growing out my natural grey. Thank you, Subrina. This is the best haircut I've had in years.

This salon has a warm and welcoming atmosphere. Karly is my stylist and she takes the time to…read moreunderstand what you're truly looking for. Her kindness and professionalism set her apart from the rest. I am always super satisfied with my results and her attention to detail

Customer service? Not a thing apparently. I've attempted to…read morecall this place on 3 separate occasions and not one answer. I then decided to just book an appointment through their system here on Yelp. Booked my appointment with Jolene, appointment got confirmed. Until days later I see I receive an email saying my appointment got canceled! I didn't receive a call or even a text as to why my appointment got cancelled or even if I'd like to reschedule! It's not like I check my emails as often as I'd check a text message. So what if I didn't see the cancellation in time? Clearly they don't care about gaining new clientele for whatever reason. Happily made my appointment, AT EASE, at another establishment.

I just visited Luster for the second time and had the pleasure of having Maria do my hair. I have…read morebeen so happy with the results both times having zero complaints..literally going above my expectations. She listens to my requests, offered suggestions. Her friendly, fun personality makes me feel comfortable during my visit. The salon also gives a welcoming vibe with friendly stylists. To anyone looking for fabulous hair and fantastic service I recommend Maria at Luster color studio.

There is obviously an ongoing theme with this salon and that is "No one will return your call or…read moretexts"! Extremely unprofessional! These hair stylists at this salon have "Plenty" of clients already and not looking for new ones... it's just sad how they choose to deal with potential new clients! Just ignore them, they'll go away on their own... yeah, a very professional way to deal with people! Just read the negative reviews... that will pretty much tell you what's happening at this salon! I guess I'll have to look for a place that actually wants my business!

Nadia is a miracle worker! I was a crying mess before I saw Nadia. My hair was very long, damaged…read moreand falling out. Nadia cut 8in off and we laughed the entire time. I LOVE MY CUT! I love Trim Salon! The inside is so clean, stylish and relaxing. Being new to the area I was nervous to try out a new salon! I am happy to report I have a new salon and stylist! Thank you so much Nadia!

Very fast service, didn't have to go In for a quote. Sent pictures and was able to get an…read moreappointment fairly quickly. Had a great experience and even got coffee and a doughnut.

This place had great vibes when you walk in. Everyone was welcoming and smiling. I had an…read moreappointment with Johnson to have my hair cut. He was super nice and professional. I told him about my hair routine and showed a few pictures to give him an idea of cut/styles I liked. We had a nice conversation during my visit. I recommend this salon. I plan on going back to have my hair colored.

Great cut ! Amanda knows how to take things dry hair and…read moregive it a fullness ... Amanda

My first time there & loved it . Very clean and a comfortable setting as well . My hair is exactly…read morehow i wanted it. Natalie was So kind, great personality & knew exactly what she was doing . I definitely will be returning for all my hair needs ! Thank you ! Victoria N.

AMAZING!!! Darell did it again. After 15 years of wearing long hair, I reached out to him and said…read moreI want a shoulder length cut. He said okay send me some ideas, since I had told him he could do whatever he wanted. I sent a couple of pictures. Saturday I went and he did his magic. I can't remember the last time I left a salon so happy! I felt so good. I love my haircut. All day long I got compliments everywhere I went on my hair! All my life I have never really had a "go to" stylist/hairdresser. As long as I live within a reasonable drive from Darrell he will be my go to! Hell, maybe even longer than that!

lilly was great! she fit me in last minute and listened exactly to what i wanted. she was also…read moresuper sweet and made sure i was comfortable the entire time. best experience i've had i highly recommend :)

I came in on friday to get a haircut specifically for curly hair and I am SO happy i decided to…read morebook an appointment here! Ryan was my stylist and he completely changed the way my hair feels and looks. He was amazing and very detailed. He made sure to ask me what my routine was and gave me a lot of tips on what to do with my hair. I am so excited to start taking care of it with his tips and seeing what it looks like when i come back for a trim. You do have to call to set an appointment but i learned they have 3 different stylist that specialize in curly hair (always a plus to know theres more than 1) The price was perfect for me not only because he was so detailed and took care of my needs but also because it was my first time and i didnt know what to expect. If youre looking for other places stop looking and book your appointment here! Thank you ryan!

I had some friends recommend me to Jennie to only come out being disappointed. I had thought I…read morefinally found someone who does curly hair. However, when I came to my appointment, she was not prepared. She did not have the shampoo and conditioner hair treatment I scheduled for so I did not receive my hair treatment at the end of my appointment she put product in my hair that gave me zero volume and my hair was really stiff. I am 100% sure my hair has volume because I've dealt with it my whole life. I seen pictures of other people that she gives them extreme volume from zero to something but for my hair it was totally flat stiff and look like I had just woken up.. unfortunately I will not be going back to her and will not be recommending anyone to her because of my poor experience. My whole family has curly hair from the boys and the girls. Not like it would matter to her, but she lost a few potential customers. Her price is way too high for the Little that she did to my hair

I love my hair and I feel comfortable whenever I'm there…read more I recommend 100% Very good.

They were very considerate of my moms age and took good care of her. Very nice perm for my Mom with…read morescalp treatment. I loved their loving concern. Thanks

Called and was able to get a same day appt. I just needed a wash and cut. Im not very picky as hair…read moregrows back so whoever was available as most hair stylist all have, i assume, a baseline set of skills. So anyways, i believe my stylist Osvaldo was on the newer side, which is gooD in a way cause he didnt rush and took his time to cut and blow dry my hair and i loved the way it turned out.

The food was good but it took 30 mins for nachos delicious but took forever I needed to see a movie…read moreat 6:30 and I got to commonwealth at 5:45 and i was almost late because it took that long but still delicious

I was visiting from out of town and my extensions came loose. Trish was so helpful. She secured…read morethem, intentionally not disrupting my hairstylists installation, so I could make it through the trip. Cute salon with a nice vibe and great parking. She even gave some hair care tips before I left. This would be my spot if I lived in the area.

I have been to the salon twice now. After initially talking to Trish on the phone, who's the…read moreowner, I came in for a haircut and talked to her about changes I would like to make to my color. As you see by my first photo I am very white naturally with a little salt and pepper in the back. I wanted to add some darkness back in but I didn't want to worry about grow out for quite a while. I've done lowlights every 3 to 4 months to break up the white but I wanted more dramatic look but still able to wait a while between growouts. As you see by the other pictures Trish did a fantastic job. We were able to bring in darkness and weave in at the top in such a way that it's going to hide the gray grow out for several months. It was an awesome job!