We could not be happier with the beautiful job that Crafted did on our home!…read moreWe had a very confusing, claustrophobic layout with several small rooms and a very tight, non functional kitchen with almost no storage. We have wanted to knock walls down for years to combine 4 small rooms and open the back wall to see the pool from the kitchen. From the very start of the project through completion, everyone involved was thorough and communicative. Mike was easy to reach and super flexible with constant modifications and changes on our part. I definitely could not say that I'm an "easy" client! He was patient with my own indecisiveness and willing to adapt in the moment, which I know is terribly inconvenient. Lewis is a rockstar! Such an incredibly hard worker and so attentive to detail. He had awesome suggestions along the way and was so creative to find ways to get the look and ideas that we were going for. Ryan with Design and Stone designed the most aesthetic and functional kitchen! The space we were working with was very limited and finicky. He was super accommodating to the things that I knew I wanted, even though not ideally practical, and worked around those things to give us so much functionality, optimize our space, and made it all so beautiful! Joel, our cabinet installer, was so fast but still thorough and specific. He asked my preferences on multiple details as he went to ensure I loved the final result. Steve's precision and detail with our light installation has been pointed out by everyone who's come to the house and he added several outlets to much needed locations in the kitchen as well as the front and back porch. I know there are many others I'm overlooking- Omar, "Coach", the entire plumbing team! Who took the time to teach me how things worked that they changed and moved and repaired old pipes and hose handles along the way .... Thank you Mike and your fantastic team for your hard work on our home, we're never leaving now! :) I have not yet decided on the backsplash and fireplace and will update after completion.

ZERO STARS - Mold Hazard, Forced Evacuation, $150K+ Damages…read more Crafted AZ Remodeling (Mike and Julie Abbate, ROC #199425) - Midtown Phoenix (June-Oct 2025). HEALTH HAZARD: Failed to remove Gyp-Crete underlayment after water leak (standard practice for 50+ years). Didn't replace flooring under refrigerator adjacent to leak epicenter. Guest bathroom "repair" cosmetic only - ignored actual water damage. Environmental testing: 115x normal airborne mold levels. Immediate evacuation required. Forced into 12-month alternative housing. WHAT THEY MESSED UP: Improper water remediation with resulting mold from guest bathroom leak. Insurance denied coverage for workmanship. Forced to pay for all repairs out of pocket. Flooring: 428% markup, cheap laminate without cork underlayment (creates echos). Recommended herringbone pattern for highly irregular space, looks terrible ( pattern used only for square/rectangular rooms). Master bathroom: defective tile work, installed broken shower column with absurd double rain shower configuration, large pendant rain shower on low ceiling and redundant shower controls. Requires accent wall removal/retiling with all new hardware. I redesigned entire shower myself in 15 minutes at design studio, Crafted did not even put in this much effort. Painted entire unit yellow without authorization while I was out of town, no samples provided. Charged for column plaster never performed (only "necessary" because they cut floors improperly). Double-billed for baseboard painting. Different subcontractors daily with poor supervision. Attempted to enter property without permission (after being told twice to stop work) in order to lock in substandard plumbing. Took paid materials when terminated for cause. Also left unit unlocked for a week while I was working out of town. REFUSES RECEIPTS: Attorney demand letter sent requesting receipts and documentation. 6+ weeks - zero response. Claims it is "not industry standard" to keep receipts for such projects. TOTAL DAMAGE: Mold remediation, kitchen/guest bath reconstruction, master bath corrections, repainting entire unit, 12 months alternative housing, moving expenses. Over $150,000 out of pocket to fix their work with one year of planned relocation. LEGAL ACTIONS: ROC complaint filed (inspection Feb 2026), Attorney General complaint filed, BBB complaint filed, preparing for lawsuit. Will update review once completed. Despite creating uninhabitable conditions, only response from Crafted is a demand for an additional $21,092. Other contractors confirmed 4+ units in my building were properly remediated from similar leaks. Crafted did not recognize Gyp-Crete underlayment despite removing all flooring (acts as sponge when wet). Photos/video: mold report showing 115x normal airborne spore levels, yellow paint, haphazard shower install, broken shower column. I would appreciate if Crafted responds with receipts rather than emotions. My attorney requested itemized invoices 6+ weeks ago. Still waiting.

would highly recommend. great selection and prompt installation. The installer was very…read moreknowledgeable and respectful of our home.

I Used AAA+ flooring to remove/replace around 1100 square feet of tile, new molding as well as…read moreadding carpeting. Bill and Doug were very responsive to my multitude of questions. They always responded the same day to my questions, including on weekends. The project finished on schedule. The installation started very quickly and was done professionally. The team was always conscious of us being at home and worked to accommodate us as much as possible. The result looks really good! I would highly recommend AAA+ for flooring.

Highly recommend Oko and his team at Imperial Tile & Marble! Oko was incredibly responsive from the…read morestart, provided a quote extremely quickly, and was able to get us on the schedule right away. His pricing was also extremely reasonable compared to the other quotes I received through Yelp, and the quality of the work was phenomenal. His team was efficient, professional, and did an amazing job with our kitchen tile. They were also extremely clean and tidy throughout the entire project, which we really appreciated since they were working inside our home. Five stars all around. If you need help with any tile project, I would absolutely recommend reaching out to Oko and Imperial Tile & Marble. Great communication, fair pricing, excellent work, and an overall great experience!

Huge selection, great prices team are very helpful recommended by a professional. This is the hole…read morein the wall , but no secret doors

I have been using George and his crew for a few years now . George answers my calls in a timely…read moremanner and his guys that do the work are very professional and talented and don't leave the job until the job looks perfect. They came in wearing masks and were very clean and careful as they walked around the house . My floors look clean and polished and that makes me happy. I would gladly recommend Stone Touch to anyone who wants the job done right. Marcia B

We are super happy with the cleaning and sealing of our travertine floors. The crew arrived on time…read moreand gave great attention to detail. I highly recommend.

The team at Exquisite Stone took great care of me. Sam and Jennifer were a pleasure to work with…read more The end result was better than I had anticipated.

If you're looking for exceptional stone fabricators, I can't recommend this team highly enough…read more Sam and James have carried on the family business their father started, and the craftsmanship and pride they put into every project is evident in every detail. They fabricated the countertops for our kitchen, bar, pantry, and bathroom, and the finished product is truly the showpiece of our home. From the very beginning, they worked closely with us, listened to every idea, accommodated changes and additions without hesitation, and made sure every detail was exactly right. They genuinely care that you're happy with the final result, and their perfectionism shows in the quality of their work. Their installers, Daniel and Alex work side by side with Sam and James to ensure everything is installed flawlessly. They were professional, meticulous, incredibly pleasant to work with, and their attention to detail was incredible What I appreciated most was working with a family business that takes such pride in what they do. Their integrity, craftsmanship, and commitment to excellence made the entire experience enjoyable from start to finish. I am in the field and do interior design work so am very picky and cannot recommend Exquisite Stone enough.

I received a text from Fabian asking him several times too text me his business card. and how much…read moredoes he charge per square foot on laminate fll installed which was nightmare from hell. He ignored my requests and sent me a F/ bbl link. and never answered my questions. i am also a Veteran. already purchased the flooring aqua guard aqua guard. I would never recommend this guy. HE never once when I would come by with business card do. free estimate. what a F/ joke. excuse my French. never recommend.

Fabian did an amazing job redoing the flooring in 3 bedrooms! He knew exactly how to put the…read moreflooring down. He also installed new baseboards and helped with small details, it looks amazing. I'm so happy with his work and his dedication to get the job done and done correctly. I wish I would have known about him sooner when I was getting the floors put in.

From the first day that I met Irving, I felt that he was a man of good character. I would not have…read morehired him past that day if I thought otherwise. Throughout the course of the project he took on for my client, he continued to exemplify that good character in addition to his amazing workmanship. His team was also very professional and even more timely. I was thoroughly surprised at how great the job turned out, especially for how quickly they were able to get it done. This project included painting, flooring, carpeting, and more of a 2 bd 2 ba condo. When obstacles came up, Irving kept his cool and professionally proceeded with whatever solution that was necessary. Very grateful for Moden Innovations, and will continue to use them moving forward! Thanks again!

Repeated No-Shows, Poor Communication, and Unfinished Work…read more We hired Irving with Modern Innovations to install a garage service door, baseboards in our garage and living room, and a few light fixtures. Unfortunately, our experience was extremely disappointing and unprofessional from start to finish. Irving came out on Tuesday to inspect the project and determine what materials would be needed. We scheduled the work for the following day at 9:00 AM. This property is not our primary residence and requires a 45-minute drive each way. After rearranging our schedule and arriving early, Irving did not show up until approximately 1:00 PM--four hours late with no regard for our time. When he finally arrived, he only worked for a couple of hours before telling us he was too busy for the rest of the week and would have to return later. We were already inconvenienced by the late arrival and delay, but agreed to reschedule. A few days later, I received multiple text messages late Saturday evening requesting payment for the partial work that had been completed. Assuming the money was needed for additional materials and wanting to keep the project moving forward, I paid him for the work completed to that point. We then rescheduled for the following Tuesday. The day before, I contacted Irving to confirm the appointment, only to be told he could not make it and needed to reschedule again. We then agreed on Thursday at 6:00 AM. I confirmed the date and time multiple times, and each time he assured me that 6:00 AM worked for him. For the third time, I rearranged my schedule and drove 45 minutes to the property. Once again, Irving failed to show up. At 7:30 AM, I texted him asking where he was and what his ETA would be. He responded that he had gone to Lowe's and was only 10 minutes away. I waited until 9:00 AM, and he never arrived. After that, I never heard from him again. The job remains unfinished despite receiving payment for the work already performed. My experience with Irving and Modern Innovations was marked by repeated no-shows, chronic lateness, broken commitments, poor communication, and a complete lack of respect for a customer's time. If you value reliability, professionalism, and follow-through, I would strongly recommend looking elsewhere. There are many contractors who show up when they say they will, communicate honestly, and finish the work they start. Unfortunately, that was not my experience here.

The owner was able to beat the price on hardwood I was quoted by a nearby large flooring company…read moreeven though that particular product was not available as a sample at his store. I encourage people to call this company to see if they can beat the price on a product you are considering purchasing. The owner and staff are very helpful and friendly as well!

This company was chosen by another contractor to handle our homeowners insurance claim. It was a…read morevery long process and involved many contractors. The flooring and carpeting was the only real disappointment. We were given a limited selection of carpet supposedly in like style, quality etc to what we had previously. During the initial showing of the samples we complained how thin the samples were but we were assured that the padding is what would leave the final product to our satisfaction. We were not given any other options so took their eyes for it only to be disappointed with no only the thinness of the carpet and padding but the utter denial that it is any thinner than before. The owner came to our home twice only to tell us the same thing. We now have to hire another flooring company to do the job to our satisfaction then try to get any out of pocket expenses covered by the insurer Nationwide. After the installation we even noticed the seam losing its backing and crinkles when your walk over it.