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    Gainey Flooring Solutions

    4.7 (82 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    1 day

    Response rate

    50%

    Services - Gainey Flooring Solutions

    Tile removal

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    Recommended Reviews - Gainey Flooring Solutions

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    New floor tile

    Working with Bruce and his team was the best home improvement experience we've ever had. Bruce made several recommendations that really improved our floor tile and tub to shower conversion project. He did everything he promised and coordinated the tile, plumbing, electrical, drywall/paint, and glass resources to complete things quickly. He responded promptly to our text messages, and kept us informed throughout the process. All this at a reasonable price. I feel very fortunate to have found Gaining Flooring Solutions on Yelp. Thanks, Bruce!

    Barbara B.

    The backsplash work that was recently done in our home exceeded our expectations on many levels. The technicians were outstanding in how they carried out their work and made sure everything was to our satisfaction. The end product was amazing. They did a superb job cleaning up afterwards and made sure to let us know that if we had any questions then and there or after they left, they would gladly resolve any issues. We gladly recommend Gainey Flooring Solutions to others.

    Before kitchen

    Would recommend Bruce and Gainey Flooring to anyone looking for a contractor to help with any flooring project. We had a large 1400sq foot project and recieve quotes from few company's. We felt extremely comfortable with Bruce's professionalism and transparency from day one. Bruce worked with us to make sure we could get exactly what we wanted within our budget. He was helpful and creative in ensuring we would be happy with our tile selection. Bruce's crew was respectful and timely, they also kept us very much in the know as far as project updates and timelines. Anyone looking for great work, Gainey Flooring is an excellent option!

    After...
    Michael R.

    Gainey Flooring Solutions just finished installing laminate flooring in our entire home. They did a great job! I will be recommending them to our family, friends, and neighbors. Bruce was great to work with. He is careful to give accurate estimates and communicates very well. He is accessible with a phone call, and if we happened to get voicemail, he returned our call within a few short minutes. He knows the flooring business very well, and his decades of experience gave him the ability to assess our project and give options for completing it that made sense. His price was very competitive, fair, and realistic, considering the amount of work to be done. We had installed laminate in two bedrooms and were planning to do three bedrooms as a simple DIY project. Once we finished the first two, we realized we liked the "look" so much that we wanted our whole house done. That would require more demo and floor prep than I was willing/able to do myself, so I called several flooring contractors, including Bruce from Gainey Flooring Solutions. Keep in mind, some contractors will not take on a job that has already been started by the homeowner. Bruce was very understanding and had no hesitation in giving us a plan for completion that suited our situation. His crew was experienced, efficient, and very meticulous. They were able to demo several hundred square feet of ceramic tile and haul off the debris in a timely manner. The cabinets and rooms were masked effectively, so as to minimize the dust that always results from extensive demos. Since floor prep is the key to a good end result, Bruce's crew took extra care to do it right. We are VERY HAPPY with our new laminate floor, and would recommend Bruce at Gainey Flooring Solutions to anyone!

    Guest bath before
    Jennifer R.

    We used Gainey Flooring Solutions recently for our guest and master bathroom remodel. We had the 20 year old tile replaced in both bathrooms, and we also had the original tub/showers converted to no threshold walk-in showers. We had the privilege of having Bruce, the owner, orchestrate the entire process from start to finish. He was very professional and easy to communicate with. He was excellent at keeping us updated to the timeline of work, and we really appreciated that. He quickly responded to any questions or concerns we had along the way. It was so wonderful not having to contact and coordinate three different contractors' schedules, and having Bruce handle the scheduling of all the demo, plumbing, glass and tile work. The work on both bathrooms was completed in THREE weeks, and we could not be more pleased with the beautiful results! Everyone on Bruce's team was a pleasure to work with, including Luis and Alex, who meticulously completed the demo, tile prep and installation, and Josh, Gustavo and Nathan, the plumbing team, as well as Paul, who installed the shower glass. Everyone was considerate, polite, friendly, and cleaned up after their work. We especially enjoyed working with Luis and Alex -- it was a joy to watch these two brothers at work, as they are such meticulous professionals at their craft. We truly enjoyed meeting them, watching them work so seamlessly together, and to witness two guys doing what they obviously love to do.

    Porcelain tile
    Tom G.

    Our plan was to finish the flooring we had started replacing with another project, so we already had our tile picked out. Bruce and team came in and finished the job making it look seamless. Highly recommend, and would do business with Gainey again.

    Great room

    A good friend introduced me to Bruce as he had done a handful of projects for her. I'm so glad she did! Bruce is amazing! He not only spent several days finding the perfect wood flooring to compliment my current tile and color choices, but he also gave me a very reasonable quote. He is quick to respond and provides honest and experienced feedback. His crew Carlos (tile flooring) and Hermann (wood flooring) are masterful at installation. I extended my existing entryway and kitchen tile into the living room and the master bedroom. Bruce went out of his way to procure the tile even though the manufacturer has discontinued production. Carlos' tile installation is a perfect match. The new tile is evenly smooth, the grout lines are seamless, and the transition from the floor to baseboards is perfect. Carlos also made beautiful tile cuts to transition from my master bedroom into my master bathroom. Hermann did an excellent job installing the wood flooring too. He custom made wood transitions from my tile hallway and entryway into my great room and guest bedrooms. His floor to baseboard transitions were perfect as well. Bruce told me Hermann is a Master Craftsman, and boy is he right! I have now hired Gainey Flooring Solutions to remodel my fireplace wall where the crew will be installing hardscape stone. I am so excited to see the finished project and I will be sure to leave another review with more pictures. Thank you, Gainey Flooring, for my beautiful floors.

    The bottom half is the new floors the top half are the existing floors
    Jordan K.

    This was the second time we used Bruce and Gainey Flooring and it won't be our last. We decided to remove the carpet from our bedrooms and replace them with the same engineered hardwood as the rest of the house. The product in the house was no longer available and Bruce helped us find a replacement that was near perfect. His installer was meticulous and did perfect job of lining up the boards with the existing ones and not using a elevated transition strip into the rooms. They reattached and caulked in the baseboards and left the job immaculate. I'd attach before and after pictures but I don't have any pictures of that ugly carpet!

    Linsay M.

    Its hard to find reliable contractors with good communication in Arizona, and Bruce is one of them. We had a small project to get done, backsplash install in our kitchen. Bruce responded to me in a timely manner, came out for an estimate quickly, gave me totally reasonable expectations on timing for install and followed through. When the time for install came, the installers were on time, communicated well on what they were doing and expectations. I needed help on grout selection and they were really helpful. They were very pleasant to work with and speak to. The work was flawless. Compared to countless other companies/contractors I tried to engage, Bruce is a true professional and understands what it means to be a reliable service provider. I'd recommend Gainey Flooring for any project.

    Walk in shower

    Excellent! Professional, quality work at a reasonable price. We would definitely use Gainey flooring again!

    After
    Hannah R.

    We had existing backsplash tile in our home demo'ed and replaced by Gainey, and I'd recommend them to anyone. Bruce was far and away the most responsive and prompt business owner of everyone that I dealt with. Gainey wasn't my lowest bid, but I immediately got the feeling that Bruce's guys would show up when he said they would and do a solid job, and that's exactly what happened. Bruce's company demoed tons of small tile and cleaned up perfectly. Would happily use them again.

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    5 months ago

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    Thanks so much Nancy! Really Enjoyed working with you both

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    Page 1 of 3

    Ask the Community - Gainey Flooring Solutions

    Review Highlights - Gainey Flooring Solutions

    Bruce made several recommendations that really improved our floor tile and tub to shower conversion project.

    Mentioned in 66 reviews

    Read more highlights

    You might also consider

    Arizona Tile

    Arizona Tile

    4.4
    (67 reviews)
    $$$

    I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

    Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

    Villagio Tile & Stone

    Villagio Tile & Stone

    4.2
    (9 reviews)

    This tile store has really nice people working there, and tile from reasonable to above average…read moreprice points to meet clients' needs. I would say Villagio has the best selection of accent tiles I have seen in the Phoenix area, and trust me, I have seen every tile store! My husband and I worked with Dakotah, who is a very delightful and PATIENT young lady. We took months trying to figure out what tile we wanted. Then I went with a look my husband wanted and I did not. Don't do that. Figure out something you both like. When our installer brought our tile, I hated it. I could not blame Villagio for my mistake, but I would suggest asking to see additional sample pieces or ordering a few sample tiles before placing your final order. The one tile in the showroom does not always accurately represent what all the tiles in a full order will look like. This is true at any tile showroom. In our case the tile in the showroom had very little pattern. The actual tiles ranged from almost all white to ones with very large and distinct fake looking patterns, and there were lots and lots of tiles with the same patterns. Not all tiles will be like that, but learn from my mistake. Villagio does not take returns (it is in the contract you sign). We figured we were stuck with it. The installer started putting it on the shower walls, and I became more and more depressed. I finally told them to stop, and we decided to take the loss on the tile and installation to that point. We donated the remaining tile to Habitat for Humanity. Expensive lesson learned! We ended up finding a floor/wall tile at another tile company in Scottsdale. That other place charged shipping on top of the tile price quoted to us, for normal shipping, not expedited shipping. Villagio does not charge for normal shipping. An accent tile we bought in our original order from Villagio was the only thing we both loved from that original design choice. We left that up in the shower, and I ordered more from Dakotah. Turns out I did not order enough, as I found out when the installers started over this week. But Garrett, who is my tile contractor's go-to guy at Villagio, somehow managed to come up with not only my reorder, but also the additional amount we needed, as well as a matching backsplash tile, all in time to start my (re) tiling job as scheduled. He did not add extra charges for the rush delivery (although I imagine they normally do). All in all, it is definitely worth visiting Villagio for extensive tile choices and friendly, helpful service. Just be very sure about what you are ordering before placing your order.

    We have used Villagio Tile & Stone for 2 complete home remodels. We found that they have the best…read moreselection of high quality materials in the area. They also have amazing people that are very knowledgeable. I highly recommend working with Courtney if she is available. She is a delight to work with and very responsive. I also had the pleasure of working with Garrett. He was amazing and went above and beyond to make sure our project turned out perfect. I highly recommend Villagio and can't imagine ordering tile from any other store.

    Floor & Decor

    Floor & Decor

    4.1
    (299 reviews)
    $$

    Joe was our salesman and was excellent in everything, he knew what he was doing, he helped us pick…read moreour colors, tiles, grout, etc for our casita bathroom Above all his customer service was top notch!!!!

    This is for FLOOR AND DECOR BUSINESS ONLY NOT THIS STORE SPECIFICALLY…read more I purchased Luxe Dune tile based partly on Floor & Decor's official online photos, which showed it as a light cream-beige. The actual tile is significantly darker and much more taupe. Because of that difference, the grout color I selected looked completely wrong once installed, and I now have to spend an additional $1,200 to have the grout professionally stained. I contacted Floor & Decor and provided comparison photos, receipts, and documentation. Instead of offering any meaningful resolution, they repeatedly focused on manufacturing tolerances, batch variation, and the fact that the tile was installed. My complaint was never that the tile was defective. It was that their own product photography did not reasonably represent the color of the product. They eventually acknowledged that they understood the issue was the online images, but still denied any assistance and said their decision was final. No reimbursement, store credit, or goodwill adjustment was offered. I understand that screens and lighting can affect color slightly, but this was not a subtle difference. Customers should not assume the product photos on their website are an accurate representation of the actual color.

    Sunset Tile & Bath

    Sunset Tile & Bath

    4.9
    (38 reviews)

    This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

    By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

    Gainey Flooring Solutions - flooring - Updated August 2026

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