Contact efficient for a quote, they are competitive and offer me a time window the very next day,…read moreshow up in the given window, take care of the hot water issue. Price: competitive Timeliness: on time Quality: top notch Responsiveness: super fast Piece of mind: priceless I am a happy camper

My 13-year old Bradford gas tank water heater started rumbling very loudly like an earthquake and…read morehad sprung a small leak at the base, dripping into the drip pan but not overflowing luckily (turning down to Low helped alot). Called Joseph and he was able to come out Sun early morning. He and his partner replaced the water heater quickly and professionally. We have hot water again! Thanks to Joseph and his crew!

Sam was amazing - on-time, knowledgeable, professional, and polite. I am completely satisfied with…read moreSam's technical service!

Ramiro Baca is the best professional plumber we've ever encountered. He is courteous, friendly,…read moreknowledgeable and efficient. We would highly recommend him to family and friends.

I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Our water heater burst while away on international travel and our usual person wasn't responding. I…read morewas grateful to have found the great reviews of Bay Area Water Heaters. They were very easy to work with and schedule for the day after our return. Leka was tremendously clear, professional and thorough in his work - he was a true joy to work with. He was in and out in about an hour and a half and the results were far better than the previous installation. It isn't cheap to replace a water heater these days - but we felt like the value received was really worth it. Kudos to Leka and the whole Bay Area Water Heaters team!

I recently decided to transition from a gas water heater to a Heat Pump Water Heater (HPWH) and…read morerequested quotes from several local vendors, including Irbis. The Consultation Process Justin, their sales representative, was efficient and thorough. He patiently walked me through the entire process and was (more than others) knowledgeable about the SJCE rebate and loan options--even providing valuable information I hadn't found on my own. After the initial visit, the Irbis team was very responsive to my follow-up questions and accommodated my request to switch the quoted Rheem model to a GE Geospring model. I also appreciated that they offer an optional 3-year labor warranty to pair with the equipment warranty, which provided extra peace of mind for a reasonable fee. The Installation The installation day turned out to be quite tricky. It actually took three different tanks to get the job done; the first two arrived with small dents on the body. It was a bit strange, as the packaging seemed intact, suggesting a manufacturing or handling issue. While this delayed the process significantly--stretching the job into the late evening--I was incredibly impressed by how the team handled it. There was absolutely zero hesitation to replace the damaged units, and no one tried to convince me to just accept a dented tank. Despite the long day, the installers remained patient, professional, and pleasant. They did a neat, tidy job and thoroughly walked me through the operation of the new system. The only minor critique I have is that I wish the team had tested the incoming water pressure prior to starting the installation. Final Verdict Overall, I am highly satisfied with the level of service and quality of work from Irbis. They aren't the cheapest option on the block, but they have value added process to handle the permitting and SJCE paperwork completely, making it a hands-free experience for the homeowner. Most importantly, when unexpected issues arose, they responded effectively and with great integrity. I would recommend them for a stress free conversion

My Fiance chose Irbis HVAC to replace his ducting in his home in Saratoga on May 18-23, 2026…read morebecause the company was offering a 20% off advertisement for replacement work when he signed up for the monthly service plan at $24.95. When he and I inquired about the advertisement with Irbis HVAC employee Natasha upon receiving the final bill, ....we were quite shocked for Natasha to tell us that this was not applicable to our order!. When asked specifically why it was not applicable based on replacement work stated in IRBIS advertisement, she Couldn't give us an answer other than. Your work order has already begun. Glen asked her again and told he wanted to speak with the manager. He emphasized and repeated to her that he had tenants jn this home when the work order began with Irbis. He also told Natasha that the technician never offered him the monthly service plan advertisement which included 20%. Natasha said she would speak with the manager and get back to us. We were again very disappointed when Natasha called us back to learn that the manager was not going to honor the 20% off for signing up for the monthly service plan. We both several own rental properties and were looking for an Hvac Company that we can have a long term relationship with based on mutual trust. This was disappointing and I want to let all consumers know about this experience so they can advocate for bate and switch, false advertisement tactics by Irbis. Jenny and Glen

Installed a tankless water heater. Response was quick and installation was smooth and timely…read more Rolando was very prompt and answered all my questions. Pricing is also fair.

Frans and his team at Better Water Heaters did a great job replacing our water heater. I submitted…read morea request for a quote via Yelp, and Frans provided a real quote and answered my questions thoroughly (unlike multiple other vendors who claimed to provide quotes on Yelp, but didn't and tried to bait me into a phone conversation instead). Frans provided a reasonable quote with an extended warranty option that I accepted. He was very responsive and his team came out to do the work quickly. They did a clean and nice-looking installation and explained the functionality of the new water heater to me. Another thing that I really appreciated was Frans' continued and unwavering support when the city inspector identified corrections that he wanted done before approving the permit. I don't have the knowledge to assess whether the corrections were justified, but Frans and his team made sure they were quickly addressed. The team came out and implemented fixes quickly, then came out again for the reinspection to provide their support. We passed the inspection with flying colors. I wholeheartedly recommend Frans and his team due to the quality of their work, responsiveness, and high professional ethics.

Great guy and honest, reasonable priced. Thank you for the great service. Highly recommendread more

Fantastic and fast work. He was extremely knowledgeable and knew what to do immediatelyread more

I have a back unit that features a toilet and a shower, but neither was draining. I learned that…read morethe plumbing in my newly purchased home was designed with faulty elevations and will require either a complete re-plumbing or the installation of a Sump Pump. I called Rigo, and they assured me that they can solve it that day and install a Sump Pump. I called over six plumbers, and Rigo was the most responsive, offering a very reasonable price. I recommend Rigo and his crew!

They quoted a firm but fair price and showed up when they said they would. They quickly got to work…read moreand have been very professional. The outlet is clear and works great. Elizabeth was so attentive and helpful. The plumbing technicians were knowledgeable and efficient. They were really friendly as well. I will be using them again.

This is my third water heater replacement, but my first time with WHO. The service man, Kevin West,…read moreis a ROCKSTAR! He is very professional and deliberate in his workflow. He makes it look easy, but that's due to his years of experience. He loves his trade and respects the people he works for. Glad that Kevin came out to save the day! We were able to get service that day! No cold showers for me! Great job Kevin!

This company is amazing for installing tankless water heaters. The value is much better than the…read moreother companies and the knowledge they have on these systems is terrific. The installer did a great job taking out the old tank and replacing with the new system.

This review is very overdue! (Apologies, Adrian.) Dependable…read morecame to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian!

Dependable was very responsive and quickly able to provide a quote late in the evening. During the…read moreinitial site visit, it turned out we had an odd-sized water heater, so they had to go on a treasure hunt for the correct replacement. They were able to find the right-sized heater and get it installed later that afternoon. Excellent service! I appreciate their Veteran's Discount, very generous.