Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

I have used E.J. Home services for 20 years and up until their last service, I never had a single…read morecomplaint. Unfortunately, something has changed. I asked them to install a tankless water heater. The plumber did a fantastic job installing the water heater. Except, as a plumber, he didn't do electric work. He used an extension cord running to the back yard to plug it in, said the job was good and asked for payment. We didn't pay him because the electrical work wasn't finished, nor did we receive the permit as part of the job. The next day, I had to call them about the electrical work. It hadn't been scheduled, and the job had been marked as finished. They did send out an electrician to install the electrical outlet. The work was great. Again, the electrician asked for payment. I reminded them that the permit was still outstanding. The next day, they had my credit card number on file for a different job, and just used that number to charge for the work. But the job wasn't finished. I paid them a good amount of money, that they charged me for to get the permit for the work. For three weeks I have been trying to contact them to finish the work. In the past, you could talk to someone. Now, every time I call, I get a AI service rep that sends me to voice mail. I have left many, many voice mails, and I have never gotten a call back. I did get a call back from Hank, the AI agent, who then again sent me to a voice mail. Honestly, it pains me to say that they are not the same company they were a year ago. And now, for the first time in 20 years, I now need to find a more reliable plumber.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

They did a complete replacement of my HVAC. They replaced my old gas furnace and A/C with an…read moreelectric heat pump. Redid all of my ductwork. They put the new air handler in my attic. I am more that happy with the results. This was a long term project. Ray was my contact and worked with me. They waited for 6 months as I was waiting for rebates to get approved from my utility. The approval came the beginning of July. The crew removed all of the old HVAC and installed the new system. This was just before the recent heat wave, so they worked hard to get it working before it hit. I now know that my old system was a POS. The new system has been excellent. It handled the 100F days without an issue.

I hired IRBIS to replace a cracked undermount bathroom sink in a rental property after a tenant…read moremove-out. My experience with IRBIS was excellent and yes, I would hire them again. IRBIS responded quickly to my Yelp inquiry. Scheduling an estimate with them was quick and easy. I was pleased to learn that they were using the ServiceTitan app which notified me when the technician was on his way and allowed me to track his location and estimated time of arrival in real time. However, I do wonder a bit about the extent to which ServiceTitan is driving their (and other contractors') service pricing. Bek (IRBIS plumbing tech) came out to provide the estimate. He was friendly, personable, and knowledgeable. After asking a few questions while he inspected the site conditions, it became clear that he had prior experience with undermount sink installations, which is what I was looking for. During the estimate he recommended that I replace my existing lift rod lever popup, which requires disassembling the popup assembly beneath the sink to clear clogged hair and sludge (which I had done the prior week), to a push (click-clack) pop up. The push pop-up would be easier to maintain since you can simply remove the top cap to clear hair clogs. The estimate took less than a half hour. Bek processed the estimate for the project which I received while he was still at the job site. I had other plumbing subcontractors bid on the project but decided to go with IRBIS for this project due to Bek's experience with undermount sink installations and IRBIS's 1-year warranty on the work. I agreed to the digital estimate (via digital authorization) and Bek returned two days later with his colleague Azat to remove the cracked sink and install the new sink and pop-up. Bek & Azat were professional, courteous, and worked efficiently together. They put booties on before entering the property (Thank You!!), then removed the old sink, installed my owner-supplied replacement sink, replaced my existing lever pop-up with a new push pop-up that matched the finish of my existing faucet, and finally tested for leaks. They left the work area clean and hauled away the old sink. They completed the installation in an hour. The finished installation looks excellent, is easier to maintain, and is leak free so far. The quality of the Bek & Azat's workmanship, communication, and professionalism were outstanding. The one thing prospective customers should be aware of is the pricing. I agreed to pay $983 for a straightforward under mount sink replacement using a sink that I purchased and supplied for the job. There were no unique factors identified during the estimate visit that suggested the job would be anything other than a straightforward removal and replacement for a technician with prior experience removing and installing undermount sinks. My particular situation involved a new tenant who had just moved into the rental unit two days prior, so getting the work completed quickly and efficiently was worth paying a premium. Whether that premium represents good value for others will depend on each customer's unique priorities. Therefore, I would encourage prospective customers to discuss pricing upfront to ensure it aligns with your expectations and budget. My overall experience with IRBIS for this job was excellent given my priorities. Bek and Azat represented IRBIS exceptionally well. Their professionalism, craftsmanship, and customer service made the entire process smooth from start to finish, and I would confidently trust them with future plumbing projects if the price is right for the job.

I live in Cupertino and my landlord chose BWH to replace my electric water heater…read more Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work. Spencer was articulate and took the time to explain the work. It was not easy because I live on the 2nd level but they completed the work ahead of schedule. I would highly recommend Spencer and BWH.

Excellent job. My tankless water heater broke in the evening, had a chat with Frans and was able to…read moreget it fixed the following morning.

Tai is great. I would never hesitate to recommend him, both in terms of quality and in terms of…read morepricing!

We had our water heater start leaking around 10 PM, and suddenly had no hot water. I reached out to…read moreTai at CK Plumbing that night, and he responded almost immediately, which was such a relief. He came out first thing the next morning, arrived early, and took the time to thoroughly explain what happened, what our options were, and answered all of my questions without making me feel rushed. His pricing was very reasonable, and within about 2 hours we had a brand new water heater installed and everything was back up and running. He also pointed out a few upgrades I should consider for my main water line to improve both water pressure and safety. I really appreciated that he took the time to educate me without being pushy--it showed that he genuinely cared about making sure everything in my home was working safely and properly. Tai is professional, knowledgeable, honest, and genuinely nice to work with. I really appreciated how efficient and transparent he was throughout the entire process. I highly recommend him if you need a reliable plumber. One thing to note: He only accepts cash or check, so be prepared. Thanks so much, Tai!

I have a back unit that features a toilet and a shower, but neither was draining. I learned that…read morethe plumbing in my newly purchased home was designed with faulty elevations and will require either a complete re-plumbing or the installation of a Sump Pump. I called Rigo, and they assured me that they can solve it that day and install a Sump Pump. I called over six plumbers, and Rigo was the most responsive, offering a very reasonable price. I recommend Rigo and his crew!

They quoted a firm but fair price and showed up when they said they would. They quickly got to work…read moreand have been very professional. The outlet is clear and works great. Elizabeth was so attentive and helpful. The plumbing technicians were knowledgeable and efficient. They were really friendly as well. I will be using them again.

Water Heaters Only gets an A+ for customer service. Our water heater would not re-light after the…read moregas meter was turned back on. I was going to schedule service and when they called to schedule, they went a step further and talked me though over the phone on how to light the pilot, that was not on the instruction sheet. After several attempts, sure enough, the status light blinked green! It's working fine now and they didn't need to come out. When it's finally time to retire this water heater, I will for sure give my business to Water Heaters Only. A truly customer service oriented business. I highly recommend them!!

Daniel C. did a great job replacing my water heater. He first came out to provide a quote, and…read moreafter I accepted, he was able to start the work immediately. He arrived on time and finished the job ahead of schedule. He explained everything in detail and made sure everything was clear. The price was very reasonable, especially compared with the other offers I received. I'm very happy with the work and would definitely call them again if I need similar work in the future. Highly recommended!

This review is very overdue! (Apologies, Adrian.) Dependable…read morecame to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian!

SJ water sent us messages on a water leak and I called up another plumbing company (superior…read moreplumbing, san jose). They came in, inspected the pipes in crawl space and mentioned that there are huge problems in the plumbing in several places and quoted 8.5k for "fixing" the leak. Then i got Adrian's referral from a friend and called him. Adrian was super responsive and showed up on time and narrowed down to a simple toilet flap leak and fixed it. Very knowledgeable and honest! 5 stars!