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    Better Water Heaters

    4.6 (310 reviews)
    Open 7:00 am - 7:00 pm
    Updated 2 months ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Better Water Heaters

    Water heater installation

    Water heater repair

    Better Water Heaters Water Heater Installation/Repair Photos

    Recommended Reviews - Better Water Heaters

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    Reviews With Photos

    Frank D.

    Frans did an amazing job fixing my Takagi tankless water heater in just 20 minutes! Other companies only came to inspect it and recommended replacing the entire unit for over $5,500--way too expensive. Frans clearly knows his stuff. His expertise not only saved me a ton of money but also made sure I could finally enjoy a hot bath again. I really appreciate his professionalism and efficiency. Highly recommend him!

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    4 months ago

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    4 months ago

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    10 days ago

    Reasonable cost estimate for replacing of gas powered water heater with electric heat pump water heater. Would seriously consider hiring.

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    2 months ago

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    6 months ago

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    9 months ago

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    Frans C.

    Thank you Michael. It was a pleasure taking care of you.

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    6 months ago

    Better Water Heaters does not service my area (Oakland) but they responded very promptly to my request.

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    6 months ago

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    2 years ago

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    Frans C.

    Thank you Frank. Glad we could help!

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    10 months ago

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    11 months ago

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    4 months ago

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    10 months ago

    They installed a brand new Tankless Water Heater for me. I highly recommend them as they are honest professionals with competitive prices.

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    6 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    Frans C.

    Thank you!

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    7 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    7 months ago

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    2 years ago

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    1 year ago

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    Frans C.

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    2 years ago

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    Frans C.

    Glad to be of service.

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    2 years ago

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    Frans C.

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    2 years ago

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    Frans C.

    Thank you. Glad to be of service.

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    4 years ago

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    Frans C.

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    4 years ago

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    Frans C.

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    3 years ago

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    4 years ago

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    Frans C.

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    2 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 8

    Ask the Community - Better Water Heaters

    Review Highlights - Better Water Heaters

    I called on a Sunday evening in January, they called back and scheduled a service call the very next day.

    Mentioned in 29 reviews

    Read more highlights

    Water Heaters Masters

    Water Heaters Masters

    (835 reviews)

    I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    Mike Counsil Plumbing and Rooter - Mike Counsil Plumbing - Diamond Certified

    Mike Counsil Plumbing and Rooter

    (694 reviews)

    North San Jose

    Waisted 4 hrs of my day, I could have rented a snake from HD for $80. I had a backed up main sewer…read moreline that was backing up and out of the clean out in front of my house. Plumber never showed up to perform the job. First the scheduling. Lady on the phone had no idea what things cost. Then, she schedules it with two hour window, this is ok I guess. I called at 4:00 pm, she schedules it between 5-7pm. That fine. Then, around 6:00 pm Evan shows up, but guess what, he is just the guy that's going to write up and make you sign the contract and said that the other guy is right behind me to do the work, maybe 7 to 7:30. I'm already frustrated, but ok, as long as the pipe is cleaned, I have a family that needs to use the bathrooms and what not. Evan of course leaves without leaving me with any contact info. Then shortly after, I get a text message that my appointment is now from 6-8 pm. Ok, I tried calling the office, some ai answering machine answers but no human ever called me back. It's 8:15 and no call and no plumber. Pretty shady business practices imho. Edited original one start review. Yesterday evening around 11:00 PM the plumber tech showed up and ran the snake down the pipe to open the flow. This was actually surprising cause I lost hope and was planning on going to HD to pick up a snake myself at 6:00 AM. Alexis was very friendly and professional. Quickly performed the work and promised to call in the morning to schedule a camera inspection to make sure the pipe was properly cleaned. Evan arrived this morning, performed camera inspection, all is good. Thank you guys, would have been nice that both of those things were done between 5-7 yesterday as was originally promised, but still the job is done. I'm bumping the rating from 1 to 4 stars.

    I have used Mike Counsil plumbing many times over the years and I have always been very satisfied…read morewith their work. Unfortunately, when I called them today I found that they now have one of those accursed AIs that you have to talk to and explain your problem. I will NEVER use Mike Counsil again, just because of that AI. I want to talk to a human being!!

    Better Water Heaters - waterheaterinstallrepair - Updated May 2026

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