This review is very overdue! (Apologies, Adrian.) Dependable came to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian! read more

Adrian was vey knowledgeable, responded almost immediately to a voicemail msg that | left for him regarding my leaking water heater. He and Walter were here within 2 hours and replaced a leaking T & P valve. Price was very reasonable. I would definitely recommend this company as honest, capable and trustworthy and would not hesitate to do business with them again. read more

Dependable, quickly responsive, personable. Excellent work. Available... Responded on New Year's Eve. read more

Dependable Water Heaters - Plumbing Near Me - San Jose, California

What happens on a Sunday morning that should be a rest day, your water heater goes out and floods your garage! After looking at a lot of places, I went with Adrian. Glad we did. He brought us a new water heater and added a hot water pump. He made sure everything was working, cleaned up and took the broken water heater away. I know there are probably places that could be cheaper but I think the quality of his work is worth it. Would definitely recommend to any friends or family. read more

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I usually don't write reviews but with Dependable Water Heaters had to give one. I had a really good experience with Dependable Water Heaters. Adrian responded promptly, diagnosed the issue clearly, and completed the installation efficiently. The price was fair, the work area was left clean. Excellent service -- I'll definitely call them again for any other plumbing issue. read more

Our 10-year old water heater stopped working last night. I called Adrian at 8:30 PM and he answered right away. He asked me detailed questions during off hours and was able to pinpoint the problem right away. As it turned out, the issue was the faulty gas valve. He was able to locate the replacement valve early in the morning and arrived our home at 9:15 AM. The heater was fixed 30 minutes later! The price he charged us was quite reasonable too. Great service and I highly recommend him! read more

Dependable was very responsive and quickly able to provide a quote late in the evening. During the initial site visit, it turned out we had an odd-sized water heater, so they had to go on a treasure hunt for the correct replacement. They were able to find the right-sized heater and get it installed later that afternoon. Excellent service! I appreciate their Veteran's Discount, very generous. read more

Adrian should get 5x5 stars. His service is simply outstanding. Our heater stopped working from last night. Adrian answered my call quickly, asked key questions, and he immediately started looking for parts. After confirming the right part, Adrian came with the solution within 30min. He was patient to explain what happened to the heater. After two days without hot water, we are so pleased to put this problem behind us. Thank you, Adrian, for coming at 7pm that few is willing to do. You've definitely earned my respect and trust. Thank you! Adrian will be my go-to guy for future heater service and installation. read more

Dependable Water Heaters - Beautiful glow of flames in the heater. - Plumbing Near Me - San Jose, California

Adrian picked up our call immediately, got us a quote for free, and scheduled us right away for a water heater replacement. Amazing service and very professional! read more

Dependable Water Heaters and the owner Adrian provide extremely high quality service! When our 14 year old water heater stopped working I called Dependable Water heaters, in part because of the good reviews on Yelp and Google. We were not disappointed in selecting them based on the reviews. Their service exceeded our high expectations. Adrian clearly communicated, he was prompt both in replying to our initial inquiry and with the installation appointment. He and his team delivered a high quality installation of the new water heater. His pricing is very fair and competitive. Unfortunately our new Bradford White water heater failed after about 6 months. I called Adrian on a holiday weekend and he replied immediately. He offered to come out that night but I said no, let's wait until tomorrow morning. He came first thing in the morning, replaced the water heater under warranty at no cost to me. I couldn't have asked for a better resolution to the problem. We can't recommend this team highly enough! read more

Adrian was recommended to me by a friend whom he helped install a brand-new heater. When my heater broke, I received two very expensive quotes, and I'm lucky to have found this company. I wish I had called them first. Adrian was kind enough to make an exception and take on the job even though I live 1.5 hours away. He used a 40-gallon Bradford White tank to replace my old one. Needless to say, we're grateful, happy with the service, and highly recommend them! read more

Dependable Water Heaters - Water heater tank - Plumbing Near Me - San Jose, California

Adrian was just an awesome tech. Great pricing and value for what I needed done. Came in expected everything, replaced and removed my water heater in less than an hour. Answered all my questions and showed me how to properly drain a waterheater. Love that he was a local guy who lives in the area. Can't recommend another guy than him for service. read more

Dependable Water Heaters - Waterheater replacement - Plumbing Near Me - San Jose, California

On one fine day, my water heater suddenly stopped heating water. I called Dependable Water Heaters, and Adrian picked up right away. He patiently walked me through some troubleshooting steps and quickly identified the issue -- unfortunately, it turned out to be an expensive repair. To make matters worse, AO Smith doesn't sell the individual broken part and tries to force customers to buy a $600 burner kit, which felt completely unreasonable (never buying AO smith going forward). But here's what I really appreciated: Adrian didn't just suggest replacing the entire unit. Instead, he went above and beyond to source the part elsewhere -- and he found it! He fixed the issue at a very reasonable price. My water heater is only six years old (AO smith managed to get it broken right after warranty :), so I'm hoping to get a few more years out of it before replacing it. Thanks to Adrian, I can. I highly recommend Dependable Water Heaters for their honesty, expertise, and customer-first approach. read more

Excellent service. Adrian was able to come out the same day, diagnose our issue, and recommend a solution that didn't require unnecessary spending. Great value. Highly recommend. read more

Out of blue, no hot water coming from my water heater. After reading tons of reviews on Yelp, I called Adrian!! He is the most DEPENDABLE fellow in the whole wild world!! Honest, competent, thorough, efficient, fixed the issue in no time!! Even offered to help with something else in my garage, such a beautiful human being! read more

I called Adrian to get a quote for water heater replacement after ours started to leak. He was very nice, and helped walk me through all the options, and even checked to see if our current one was under warranty because it was relatively new. He was thoughtful and detailed-oriented, and I appreciated his time. Although we ultimately went with another company due to a slightly lower price, I wanted to write a positive review for Adrian just because of how helpful he was! read more

Adrian installed our water heater 5 years ago the same day when we were in a pinch. Over the years he's come back for service calls when needed but also took the time to walk me through any potential repairs we could do over the phone. My family and I recommend Adrian to everyone and anyone needed his services read more

Problems with your water heater? No hot water? Gave up on YouTube tutorials? You came to the right place because Adrian delivers quality service. Parts were order in the morning and my water heater was fix within an hour of arrival! read more

Adrian helped out in 2021 with replacing a thermocouple. So when we had an emergency with the old water heater recently late in the evening, thankfully we knew who to call. The next day, Adrian came over and installed a new water heater and answered any questions. Great value and dependable indeed. Highly recommend! read more

Dependable Water Heaters - New water heater - Plumbing Near Me - San Jose, California

Absolutely five stars for Dependable Water Heaters and Adrian! I called this morning about a leaking water heater and expected to be without hot water for at least a couple of days. Adrian asked me to send over some photos, then called me right back and said he could replace it today! I've never experienced such quick and responsive service. He showed up on time, was friendly and professional, and got right to work. We had a great chat while he was installing the new unit, and he took the time to offer me tips on how to keep it running well for years to come. I really appreciated that personal touch--and even more so that he wrote his name and contact info right on the water heater in case I ever need help down the line. If you're dealing with a water heater issue, I highly recommend calling Adrian. Fast, honest, and solid work. read more

As others mentioned, Adrian was extremely polite and helpful from initial contact over the phone. I did a tank flush on my 3 year old American Standard gas water heater for the first time and couldn't for the life of me get the pilot light re-lit after. Followed instructions, ChatGPT, YouTube, etc. But he knew! I sent him a few photos and he called me right back to discuss any further troubleshooting. I had confirmed all his steps so he said, let's try it together. While I wasn't seeing a spark or any tiny blue flame after igniting (the American Standard pilot window is ridiculously small) , he talked me through it to trust that it was lit and continue with turning up the burner dial. We confirmed I wasn't smelling any gas and within a minute or so I could hear the burner and actually see a flame through the window (although at a very strange angle and not straight on, which may have been my initial problem with this). Huge thanks to Adrian! read more

Dependable Water Heaters - Finally lit - Plumbing Near Me - San Jose, California

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I just wanted to share what a stand up guy Adrian is! He will go above & beyond to ensure customers are satisfied & happy. Thanks for your kindness & professionalism Adrian. I would highly recommend Adrian & will use him again for any future services! read more

My old water heater's burner failed and became a fire hazard; per PG&E. Adrian answered my call and provided excellent advice over the phone and even tried to save me some money. I decided to replace the 10 year old unit. Adrian had the 50 gallon water heater in stock and was able to install it the same day. From my phone call to completion of the job, it was 4 hours; very amazing. The cost of the tank and labor was very reasonable. Adrian is honest and fair. read more

Adrian first came out to flush my water heater, and the next day I called to repair a pipe leak in my ceiling. From the start, Adrian was professional and walked me through the repair process. He had to be creative with fixing the pipe, and he did it without any problems or complaints. I felt in good hands and completely satisfied with the work. Any further issues that pop up, and Adrian is the first call I make. read more

We had a water leak at the main water connection going into the house on Saturday Morning, couple of weeks ago. I contacted Adrian as know he is "dependable". He helped with our water heater a couple of years ago. and water pressure issue that broke the heater. He responded immediately even though it was Saturday. Once I sent pictures, he stopped by to diagnose the issue and made few suggestions to check where the leak was coming from. After I found leak I sent the pictures and he recommended Local Plumbing services who helped to fix the issue on the same day. This shows how dependable Adrian can be. Thanks Adrian. read more

I want to thank Adrian for his great service today Sunday March 29th 2026. He took part of his Sunday to complete a water heater replacement at 8:00 am. He came prepared for a challenging job because of the location of the water heater. He assessed the task, completed his plan of attack, and completed the job on time. I would recommend Adrian for the great job that he did and for his professionalism and upfront cost with no hidden agenda. His price in comparison with other companies was worth the wait for his availability to complete the replacement. Thank you Adrian and God bless you! read more

Amazing. On time, dependable, excellent workmanship and reliable. Great smile and very friendly Sad Adrian could not take a photo with my pet koi read more

If you are skimming reviews, I'll just say that Dependable Water Heaters is an excellent service. For a little more background, if you're like me, you might take your water heater for granted, expecting it to just keep on working--day in and day out. When the water from the hot tap keeps running cold, it catches my attention. I had a water heater that I was expecting more life out of from our home remodeling project years ago. I don't recall the warranty period, but it was probably past it. I checked Yelp and came across Dependable Water Heaters. I liked what I read in the reviews, so I decided to try them. And boy, am I glad I did. Here's what I found: Adrian diagnosed the issue and instantly conveyed that he knew exactly what he was talking about. He replaced the heater and expertly placed it into a relatively tight water heater closet. About a half hour later, we had hot water. Before he left, Adrian advised me about the importance of flushing the heater tank out once a year and showed me exactly how to do it. Fast-forward a year, and I remembered to flush the tank. The problem was that I forgot Adrian's directions. Seeing how I was dealing with natural gas and hot water, I thought I better give Adrian a call. Not only did he answer the call immediately, but he was gracious in walking me through the directions again. Oh, and a year or two later, I found myself calling Adrian again because there was no hot water one day. He quickly diagnosed that the pilot needed to be restarted. He also cautioned that I needed to do exactly what he said for fear of causing an unintended explosion if I didn't. Listening extra carefully to Adrian's guidance, we again had hot water. What a great value. I highly recommend Dependable Water Heaters for your water heater needs. Adrian is not only an expert on them but also a very nice guy. read more

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Adrian is amazing!! We thought we needed to get a new water heater, but he came out and diagnosed the problem. He fixed it quickly, and now we have hot water. I will call Dependable Water Heaters when we really do need a hot water heater, and I give Adrian my absolute highest recommendation. His price is very fair and he is honest. read more

Adrian-Dependable Water Heater is the best in the bay area for all water heater replacement. He is so prompt, professional, and reliable on work request. He did an Excellent job on my replacement. Thank you Adrian! read more

He arrived as promised. Was able to diagnose problem on phone and arrived prepared to fix the problem. I appreciated how well the service went and will keep his contact should I need future service. read more

Excellent service! YOU DONT GET THIS KIND IF SERVICE ANYMORE!!! Adrian came out for an inspection right after we had talked. Since he was so close I presume he came from another job he had just finished. Very professional as well as informational. Quick and efficient!! If you are in the area looking for water heater service, I'm telling you, this is your guy! read more

They were amazingly honest and great to work with! Another plumber had lied to me about the age of my water heater, telling me it was over 20 years old. He looked up the water heaters' serial number on the manufacturers website and found it was less than 12 years old at most and told me it was rated for 15-18 years. I still had a broken hot water recirculator that I needed replaced. I had bought one that I liked and he spent the time to help me make sure it worked for my setup and offered a good price for getting it replaced. When I mentioned one of the valves for my water heater also needed replacing he was like "oh well I'm there anyway, I can do it for maybe $5?". For the record another guy quoted me $475 to get that replaced. Would highly recommend and will be using him again in the future! read more

I had to turn off water heater to do some plumbing repairs and I could not turn water heater pilot on afterwards. Called Adrian and he guided me over the phone on how to turn on pilot. Water heater he installed 10 years ago is still running strong. read more

I called Dependable Water Heaters and Adrian was able to come that same day. He was very kind, helpful, and professional. I will definitely be called him again for future services. Thank you! read more

Adrian was such a great help. He is a very caring person which is such a difficult trait to find when looking for services. He was honest and his pricing is reasonable. Although, I didn't end up using his services he helped me speak to the manufacturer of my previous water heater and helped me through the warranty process. read more

This is a 5 star review I should have posted twice. Once for me and once for my parent's water heater that Adrian replaced a year ago. 2021 Adrian skillfully efficiently replaced our water heater. Then when my parent's water heater started acting up in March 2023, we called Adrian. Adrian diagnosed the issue to a failed control panel/circuit board had and that he could source & replace just the board - thus saving my parents $$$ on a new tank. But because my parent's water heater was already ~11-12 years old & it was a hassle to get to the water heater, my parents decided to replace it with a like unit (size & performance wise) for peace of mind. We appreciated Adrian's honesty and explaining the option of remediating the failed circuit board. Adrian was great and my father enjoyed talking with Adrian while he expertly swapped out their water heater. I can't remember Adrian's brother's name but he was also there and it was a great overall experience. Both water heaters are performing well & we'll happily refer Adrian/Dependable WH to other friends & family read more

Awesome service! Clearly there's a reason Adrian has so many 5 star reviews. He answered my call at 11pm to help me troubleshoot my water heater and scheduled to replace it the very next day. Fair pricing, quality work and great conversationalist! Thank you Adrian! Really appreciate your work andddd that I have scalding hot water again read more

Adrian has our business for life - his customer service is impeccable and his work is very reliable. On Halloween night we had to deal with our water heater giving up on us - when I called Adrian he was willing to come the same night to fix the water heater to fix our leaking water heater - think 10.30 pm He came as promised and put in a brand new water heater and explained to us how the new water heater worked. He explained maintaining the water heater on a regular basis. Thank You so Much Adrian - you were awesome !!! read more

Dependable Water Heaters - Adrian with the new water heater - Plumbing Near Me - San Jose, California

Adrian was contacted and was at my father's house the following day with the materials needed to complete the water heater gas leak. Prior to arrival, he requested photos and assessed the problem. Adrian was responsive, professional, resourceful, and reasonably priced. Thank you for your services. read more