Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

When my pool filter gave out at the start of the season, James came through fast. He diagnosed the…read moreissue with confidence, and walked me through my options without any pressure. On top of that, he took the time to educate me on key maintenance points that were never mentioned in two years with my last service. That level of transparency and care really stood out. Switching to him for ongoing service was a no-brainer. Great service, fair pricing, and someone you can actually trust. Can't recommend James enough!

James was awesome, he responded within 30 minutes of my inquiry and came out the next day to…read morediagnose my in floor cleaning system on my diving pool. I had never been happy with the cleaning this system provided and James gave me an option to either fix it or put in a wheeled pool cleaner. His pricing was more than fair and I opted for the wheeled cleaner. The pool hasn't looked better than it does now with this upgrade. I highly recommend James and Elite Pool Pros, they won't let you down.

I received expedited services when I needed extra support with my pool. Service is great as is…read morecommunication and prices. I use All American Pool Servicing for my monthly pool maintenance and I am very happy with their service.

They had been servicing our pool for approximately eight months, but the quality of service over…read morethe last several months was extremely disappointing. For about two months, our pool was covered in yellow algae. We brought this to the technician's attention after he had just serviced the pool, but he said he hadn't noticed it. He also failed to notice that the pool was several inches above the proper water level. How could someone paid to care for pools not recognize those issues. We then spoke directly with the owner, who assured us that he would personally take over the care of our pool. He came out and charged us $225 for a new water leveler nearly a month ago. However, the pool is still significantly overfilled, so the issue was never actually resolved. The pool was also still full of algae. Rather than correcting the problem, the owner repeatedly told us he would "get to it." Eventually, we had another pool company evaluate the situation, and they recommended draining and refilling the pool because the water was in such poor condition. We had completely remodeled and refilled our pool just last summer. Because it is a large diving pool, draining it would waste a significant amount of water and cost several hundred dollars to refill. We were essentially being told to spend hundreds of dollars to correct a problem that developed while the pool was under their care. At that point, we decided to hire another pool company to try to correct the situation. Unfortunately, we accidentally sent All American Pool $275 that was intended for the new company to perform the pool startup. We contacted All American Pool immediately, explained the mistake, and requested that the money be returned. They were already aware at that point that we were cancelling their service. The owner told us he needed to speak with the accountant (his wife) and would have the money sent back to us. Despite numerous calls and text messages since then, he has refused to return the $275. He acknowledged that he had received the money and told us he would return it, but he is now refusing to answer our calls or respond to our attempts to contact him. We understand that the payment was accidentally sent to them, but once they were notified of the mistake, we expected the money to be returned because it was not payment for services owed to them. There were also ongoing issues with the quality of their service. The pictures they sent at the end of their visits were supposed to show us that our pool had been properly cleaned, yet the yellow algae is clearly visible in those pictures. In June, our pool became extremely cloudy. When we contacted the owner, he said the filter probably needed to be cleaned. We were surprised that this had not been identified or recommended during their regular service. He then asked us to pay $399.99 upfront for a yearly filter cleaning service. We cancelled their service after only three months of that arrangement. When our new pool company took over, they found that the filter was full of dirt. Despite this, All American Pool has refused to return any of that money. We will be attaching photographs documenting the condition of the pool, including the algae and the condition shown in the service photos they provided. Overall, we are extremely disappointed with our experience. Problems were repeatedly overlooked, we were charged for services and equipment that did not resolve the issues, and when we raised our concerns, we felt that the responsibility was repeatedly shifted back onto us rather than the company taking ownership of the quality of its work. The refusal to return the $275 that was accidentally sent to them has only made the situation worse. Based on our experience, we cannot recommend this company.

I spoke to a few pool companies about replastering my pool, but none of the others said they could…read morepreserve my existing tiles. JD Perez Pools removed the old plaster without damaging the existing tile work, and the end result is even better than I hoped for. The price was very fair as well. Great company, highly recommended.

We were looking to replaster the entire pool (ours was getting discolored and chipping) and add a…read moreBaja step, umbrella holes in the step, another smaller step at the far end of the Baja step and new tiles around the edge and on platforms (Baja step and walking steps). Mr. Perez gave us a price we couldn't refuse and he was going to have this project completed in 2 weeks although the daily temps were starting to rise. His Team knew exactly what needed to be done and they started work early to beat the heat. When questions came up, he would always have a direct answer quickly. The Team worked like an 16 cylinder engine, always working in synchronicity and never wasting time, always working towards completion and thinking what the next step was going to be. In my lifetime, I have never seen a company work so well together and enjoying their job!! Everybody was fun to talk with especially Mr. Perez. Completion was a few days prior to his scheduled completion date that he gave us Amazing!! He also added new drain covers, ladder steps, entrance rail to the pool and corrected our pool light without any questions. If we ever have any further pool projects, Mr. Perez is the only person we will call. Thank you so much to making this the pool we have always wanted, Amazing work and craftsmanship!! John and Sue

Extremely professional and great attention to detail. They go above and beyond, our pool has never…read morelooked better.

We absolutely love Poolside Phoenix! They are reliable, professional, and consistently do an…read moreoutstanding job maintaining our pool. Before hiring Poolside Phoenix, I had to let another pool service go because I rarely saw evidence that anything was actually being done. I never saw chemicals being added, the pool wasn't being brushed regularly, and communication was lacking. It left me constantly wondering whether the service had even been performed. With Poolside Phoenix, it's a completely different experience. After every visit, they send an email with photos showing they were at the property and documenting the work completed. I can clearly see that chemicals are being added, the pool is being brushed, the skimmer baskets are being emptied, and the equipment is being checked. Their attention to detail and transparency give me complete peace of mind. I never have to guess whether someone showed up or whether the pool is being properly maintained. If you're looking for a dependable, thorough, and trustworthy pool service company, I highly recommend Poolside Phoenix. They have exceeded our expectations, and we couldn't be happier with their service. our pool sparkles!

Pink Dolphin install a railing on my pool. Only took a couple of hours. Not one problem with the…read moreinstallation. Would recommend Pink Dolphin if you need any kind of work done on your pool.

Great value! I have been using the Pink Dolphin Pool Care Company for about 2 years. Ashley -…read moreOffice & Dillion - Service Tech has done a fantastic job with all my service request. Dillion is extremely knowledgeable of all things Pool Care. I use them for filter cleaning and anything repair. What I like is each time Dillion comes out he teaches me more about my pool. I do the basics and they do the heavier stuff. We're moving soon but they'll definitely go on our highly recommended list to the new owners. Thank you!

My elderly mom used this pool company for the past five years and trusted them to maintain her pool…read morewith weekly service. Despite that, the condition of her pool continued to get worse. When another pool company recently inspected everything, they found that the filter was dated 2017, even though my mom had been charged every six months for what she believed were replacement filters. They also found multiple pieces of equipment that were no longer functioning properly and should have been addressed long ago which contributed to costly repairs over $5000. Based on our experience, I would encourage anyone considering this company to look elsewhere. We are considering a complaint with the Better Business Bureau because we believe the service we received did not match what we were paying for. Basically a con job.

beware! not only did they not do their job to clean and check the condition of the pool and it's…read moreequipment, but they also stole from me and I have it all on video. it took months for the theft to be resolved and when I got a new company to come check in my pool they said pretty much everything was broken or leaking which should have been noticed and fixed by roadrunner since they had been coming out once a week for over 6 months to service my pool. DO NOT USE

We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

Crystal/fireside pools was recommended to us through our realtor, and they did not disappoint! It…read morewas quick and easy, and Crystal was extremely communicative and helpful, it was wonderful getting to work with someone so personable. I had turf installation, so fairly quick and simple and it was done in a day and looks wonderful. Not to mention Crystal was able to give a quote over the phone which saved a trip out to the house which was also a time saver! Thanks again Crystal!

I actually found Fireside Pools thru Yelp and took a chance fater meeting with them. It was worth…read morethe adventure. Mike and Crystal are a class act and backup their deliverables. I had my pool pebbled with PebbleTec, the Pentair filter swapped out, and my new hot tub installed. The backyard looks like amazing and Crystal gave this bachelor the needed design direction. Great communication, great results and great friends.

They were super helpful to me all summer long! They have me…read moreget my chemical straight and get rid of the green.

Chris has helped me dozens of times, it's good to have a trusted source selling your chemicals. He…read moresuggested that I sign up for the home test deal, my tester arrived this afternoon and we'll give it a try on Saturday Thanks for your expertise and easy going nature!