First of all, they got me in for an appointment one day after Thanksgiving and within one day of when I called. I had Theo. Great, down-to-earth guy that actually listens! He knew exactly what to do with my extremely thick hair and was able to execute the kind of haircut I wanted to achieve. read more

Got my hair did by Abel, he has the skills to pay the bills. Love the fun atmosphere, very easy going. Always walk out looking good and always getting compliments from friends/family. Would definitely invite anyone for any Do. read more

I had a similar experience as Jebbie W. did back in 10/2012. I usually get my hair cut in Scottsdale, by the same girl for the past 7 years but was looking for something closer to central Phoenix as I live in the area. So I went home for lunch one day and was watching t.v.,they had a deal going on for like, 50% off? but you had to make an appointment that same day. So I called twice and nobody answered, so I left a message the second time and NEVER got a call back. I called back a couple weeks later explaining the situation and was told they weren't offering the deal anymore. It's a shame because they probably do good hair but their customer service is horrible. If it were me, I would've still honored the deal and gained a new client for years to come. I guess the rest of that 50% meant more?? read more

Horrible horrible HORRIBLE experience here. Ruined my hair and very unprofessional. Please stay away. I went here because of all the great reviews but noticed after my bad experience that 36 of the 45 reviews are filtered by yelp. Looks like even yelp decided all those great reviews were fakes :( Will be costing me quite a pretty penny to get my hair fixed after they ruined it :( I'm clearly not the only one - AZ board of cosmetology just fined the place and it's owner: May 2013 board meeting minutes 15. 86031 & Shampoo Ink #C19918 10:00 a.m. Shampoo Ink LLC NEGOTIATED $500/PAID 86277 Abel Escoto #10600906, Member/Manager REGISTERED TO ATTEND BOARD CLASS read more

I was a "Hair Don't" until I found Shampoo Ink. I had been coloring my own hair for over 20 years and going to a discount salon since moving to Arizona. I walked in without an appointment and was cheerfully greeted by Alli, who thankfully was free. She got my hair to my natural color, which I haven't seen since I was 17 and she was able to shape my hair enough to fix a recent cheap cut. She suggested a great product without being overly pushy about it. I have been twice so far and have another appointment scheduled. I won't be going anywhere else! Not only is Alli super talented as a stylist, her energy and sense of humor are quite entertaining! read more

Sonia is amazing! I have followed her from another salon over to Shampoo; which is a comfortable atmosphere.

I had an appointment that I was late to due to horrible traffic. I live in north Glendale and I drove all the way to Central for this place due to a good recommendation from my friend. I was aware of the that they have a "15 min" policy but what they did was not friendly at all. First off, they did not have enough parking spots for their patrons, so it took me 3 minutes trying to find a place to park. My appointment was at 6:30, so that means the latest I can show up at 6:45 and I'll be good right. Okay. I literally (not even exaggerating) walked in the door at 6:46 and they turned me away. Are you kidding me?!?!?! I drove to your place that is 30 min away from my place. When I saw that traffic was horrible I called and said I will be about 15 min late, you guys said it was okay. When I got to the place I spent 3 min. trying to find a stupid parking space, you saw me from your window trying to find a parking space... but then still turned me away when I walked through the door at 6:46!?!?! How the heck is that good customer service. I have never gotten a haircut from them, and honestly I don't care how good they are. I will never go back because of how they treated this situation. Being one min late and they had the audacity to turn someone away. read more

Last time I was there in Nov, I spent there close to an hour, got a nice haircut and Abel charged me $25 before the tip. The regular price is $35. This time I asked for a haircut, a noticeable change, and basically received a basic trim by Veronica, kept being convinced it "looks good." The whole thing lasted 15 minutes before I was rushed off the chair. The hair pretty much looks like the one I had before walking in there. I couldn't believe my ears when she said I owed $45 for this. I could have gone to Great Clips and pay $10 for the same service, but I thought I'd go to real hair salon to get a real haircut by an expert and receive some help. It's only when I asked why $45, the price suddenly became $35. I guess I looked like an easy mark. I gave 20% tip but never coming back there. So disappointed. read more

I went there for the first time. They set me up with Leona. OMG She scalped me. My friend went 2 weeks later. Same stylist! She did a worse job on her hair! I have never seen a haircut like that. Horrible cut! She needs to go back to school! Our hair is very short to begin with, just needed a trim. She was going to charge me 55.00 dollars till i said something and she lowered it 10.00 dollars! It wasn't worth 5.00 dollars! One thing we are glad of is our hair will grow back Thank God. Supercuts would probably do a better job! We won't be going back there any time soon! One more thing!!!!!!! Why are mens haircuts 35.00 and women 20.00 dollars more for basicly the same short haircut? RIP OFF! read more

It seems I'm the only one who has anything negative to say, so I'd still say give them a shot. But I had a few issues... -they double booked the stylist that was supposed to do my hair and had to call someone in at the last minute. My appointment started 30 minutes later than scheduled. - For the cut I asked for NO layers in the back and just a few framing my face. The stylist told me she thought I should have layers, but my hair is fine and breaks easily and I think layers make it look thin and shows damage. I made it very clear that I did not want layers, she made it clear she thought I should have them. Well when I got home I realized she had cut layers in the back. I was not happy. -All I wanted was partial highlights, not to have my base lightened. my natural color is light ash brown and I like the natural, low maintenance look of highlights with my natural base. I've been blonde forever, I've had my base lightened, I get it. But that is NOT what I wanted. She brought it up like 6 times that she wanted to lighten my base. I'm always open to suggestions, they are the professionals after all. But when you suggest something and the customer says no thank you, don't keep bringing it up! When it was all finished and dried I was very happy with the result it was exactly what I asked for, but she actually said something like "well it would look much better if you would let me lighten your base, but oh well maybe next time"... seriously??!! I won't be going back, but after reading all these reviews I might have just had a fluke bad experience. I'm fairly happy with the end result, with the exception of the layers that I did not want (not the end of the world). The salon is cute, clean and is centrally located. read more

I have been going to Shampoo Ink for over 4 years now and I've always been so happy with my hair! I always recommend this place to friends and family. The prices are reasonable and the service is awesome (beverages including beer, wine, water or coffee are offered to you). Celi specializes in ladies hair and she is great with my blonde hair! They just moved to a newly renovated location which is spacious and beautifully decorated. Definitely try this salon out if you're looking for a down to earth vibe and amazingly talented stylists! :) read more

I needed a new stylist ...and definitely nervous about that! After reading reviews, I was so excited and hopeful to go to Shampoo Ink. I'm accustomed to making appointments for salons, but was ecstatic to find it wasn't completely necessary here, except on Sundays. Checked the website, ventured to salon from Goodyear. Walked in to find a dark,."closed" salon. They were having a class. Um, would've been nice to see that on their website. So, I will be sure to always make appointments in future....and take my business elsewhere. Darn!! read more

I have been coming here for years, and don't know why I haven't reviewed sooner. Got my hair done again last night and I caught a glimpse of how fresh it is today, so I finally wanted to let everybody know about the amazing Sonia. She really is the best and I will go to see her forever and ever if she'll let me. She is so professional but also cool, is accessible and accommodating, and her work is 10/10. The prices and quality of service at Shampoo Ink are excellent. They also offer appointments later in the evenings which is a huge plus for me. There are lots of options for salons and stylists in Central Phoenix but, there's only one Sonia!! read more

I've been going to Abby for a few years now and I always walk out of the salon with a big smile on my face because I look and feel 10 yrs younger. She is a styling genius! I would highly recommend her to anyone looking for a new stylist. And not only is she a styling wiz, she's such a nice person and a great conversationalist. Time flys when I'm sitting in her chair. read more

My husband (then boyfriend) found Shampoo Ink one day walking home from work. He made an appt for me, and sent me in. Sounds weird, except my hair is crazy curly, very long, and takes a considerable amount of time to cut/color so typically I just drag my feet (for months) before going somewhere. My first appointment was 4 years ago. I have been going to see Abel ever since. From the first time I saw him to my most recent (just yesterday), Abel has done an incredible job cutting and coloring my hair. He is a wonderful stylist. It doesn't phase him that my hair takes 5 hours to do; and if I don't straighten my hair prior we are in for a REALLY long night. This is not the reason I write this review though. Abel is one of the most hardworking people I have ever met. No is not in his vocabulary. He hustles and mentors and advises all while keeping a smile on his face. Prior, I had never been loyal to a stylist, and yet at 31, I can't imagine ever going anywhere else. In an industry that can be hot-headed and reactive, Abel is calming and even. If you read this far, make an appointment. If you can't get it with him, ask for someone else there-as I know they are all up to the task. read more

I love this place! I went for my second visit, which was as fun as my first, and afterwards my hair looked fabulous, but over the weekend I decided to go even shorter in the length. I called Heidi to see if she could sneak me in this week to shorten it up and she got me in right away over my lunch hour and I'm thrilled, my hair has never looked this good, ever. Thanks Heidi! read more

I purchased a voucher through living social to get my hair done by Sonia a year ago. Over the past year I have called on several occassion, but they were alwasy booked. One time I booked an appointment and they called back and cancelled it because they stated they did not plan to be open because they were remodeling. Long story short I called 3 weeks before the voucher was due to expire. Instead of honoring the voucher they stated they were booked and would not honor my voucher. I sought out a refund from living social who refused to refund me. I am out the money and paid with no service. Able, the owner was VERY rude and called and left a nasty voicemail on my phone. He was very sarcastic and a complete jerk. Instead of honoring their voucher and working with the customer they treated me as a pest. I will never go to this horrible place. VERY POOR CUSTOMER SERVICE. read more

Poor Customer Service; Scam - they list prices, start work , add additional items without saying anything and then claim that they don't discuss prices upfront because they are a Salon. End Result: one upset crying wife, 1 upset crying - month old baby, a call to the police non-emergency line by me to find out what is going on and out $200 for ruined hair (she is now a light brown with the older section looking like what happens when you wash green or purple dye out of someones hair) because it wasn't worth arguing/going to court when its 12:30 am, and I have to be at work the next morning. At the end my wife/I would have paid happily for hair coloring job done properly or if they had offered to fix their mistake, which didn't happen. Details below My wife just had our first child, she had nothing done to her hair in 10 months because she was worried about chemicals during our first pregnancy and was looking forward to getting it colored. She wanted it all the same color with some highlights (natural brunette and about 1/2 her hair was an ashy blond from 10 months ago). She was very happy she found someplace that was open late, had great reviews and made an appointment for 6:30 pm. She went in prices were posted on a board and hair coloring was $60.00, they started the process and didn't tell my wife that they weren't just doing a color. 3 hours later, they said they were doing/had to do a color addition; this is what the past 3 hours were for. I called my wife at 10:00 (3.5 hours after her appointment, when they were supposed to close) and she was in tears because they had ruined her hair. They then told her it would be 5 more minutes, I called my wife back at 11:15 pm and she was crying even harder because the owner (Abel) told her he had written down her license plate was calling the cops and she would be arrested because she was refusing to pay for the ruined hair. My wife came home, still crying, saying they tried to charge her $210 for color addition and she refused to pay. I called the police non-emergency to find out if he had filed a police report, he had, spoke with the officers on call and went over to settle and he started lying from the start. He claimed it should have been $500 ($100 an hour, $290 dollars more than he told my wife when she tried to leave only said this because the police officers were there), when I pointed out there was no prices for "Color addition", that his stylist didn't tell my wife until well into the process that they had to do a color addition, and nothing had been discussed about more/additional work and she had come in for a coloring $60 (listed price, again no price for color addition!!! posted), he said the famous line "We're a salon we don't discuss prices because our clients don't want to". Then said my wife just left, when I asked how could he write down her license plate and threaten her with arrest while she was crying if she just left, to this he had no response. He then claimed that my wife had used chemicals on her hair recently and that's why the problems occur. Again she had been pregnant and had used chemical type body products (hair or otherwise) for 10 months because she was worried about the baby. She even waited a month after birth to get her hair colored. I ended up paying $200.00 because it wasn't worth having a police report out there for my wife for "Theft of Services", which would be what would happen if I didn't settle. Had the two police officers as witnesses that he received the money and got a receipt paid in full. I'm filing complaints with everyone to warn of this scam setup. Please make sure you know exactly what you are getting before you go to this salon for anything or avoid them completely. read more

I was visiting Phoenix for a conference, and really needed a haircut, so decided to take a chance on Shampoo Ink due to good reviews. I had no trouble making a same-day appointment and didn't wait at all once I arrived. I feel badly that I can't for the life of me remember who cut my hair, but she had recently moved to PHX from out-of-state, and we had great conversation as she did exactly what I wanted with my hair! I was a bit confused about the final price after seeing the blackboard with prices that were lower than what I was charged, but was so happy with my cut that I let it go. Haven't loved a haircut this much in a while! read more

Abel does an amazing job with understanding what I'm asking for and delivering. He is very friendly and so is all the staff. The atmosphere in the shop is awesome too. read more

holy. crud. i'm one of those transplants that was shipped to az due to my husband's job, and thus i always wait for a trip back to the east coast to get my hair done. and then i found shampoo ink... Kelly was AMAZING and while I'm not so great at expressing my wants, she gave me the sickest haircut ever. Her demeanor was friendly and patient and sweet. She even shared some advice for how to dry my hair at home and work on growing out my bangs. This place is such a great discovery. I fully plan on going back to Kelly hands down. read more

Love the atmosphere of this salon. Veronica is the absolute best....she is great with color. The best stylist for short hair I have ever been to. She has a magic touch! read more

I've been going here for haircuts for years. They have an amazing set up with outstanding service. Abel cuts my hair. Highly recommend!!

I decided to check this salon out after reading the great reviews and because it was close to my house and I am so pleased. The salon itself is cool without making me feel that I wasn't enough of a hipster to be in there. Allie did my hair and she was awesome. She was super fun to just chat with and my hair feels awesome and a ton healthier. Like another client mentioned, she took the time to show me three ways to do my hair because she didn't want me to just get frustrated and throw it in a pony. Such an enjoyable experience and reasonable prices on top of it. I will definitely be returning. read more

Come see Sonia at Shampoo Ink. This place is trendy and fun. Have a glass of wine and chat away with Sonia. She's awesome and fun to hang with while she works her magic. She always remembers me and our convos. She has done so many different thing to my hair, given me total transformations and always does a great job. Book an appointment with Sonia because her schedule is usually packed. She's that good :) I've referred all of my friends to her and they love her too! read more

Theo was fantastic! I've been searching for a year since moving to the Valley for a great place to go, and after seeing some of Theo's work online, decided to give him a try. I was not disappointed. He was very professional, and knowledgeable and listened to what I was looking for and delivered results that lived up to expectations. He will be my go to here in the Valley from now on! read more

Thank you yelp for helping me find this place and my forever go to hairstylist Alli. Alli is amazing from color and cut to fashion styles to full head extensions. I've done it all with her. I will never trust anyone to touch my hair again. The entire staff there are very knowledgeable and fun to talk with while getting my hair done. Like I said I've done a full head of extensions and that can take awhile...especially with my thick hair, but everyone just made the time fly. I've never did a keratin fusion bond before and was a little nervous, but after Alli went over care...process...and removal I was more relaxed and excited about them. I loved my extensions and would love another set...but I'm giving my head some time to rest. What I love is that she takes what your thinking in your head and makes it better. Most stylist don't even come close...I've been a victim of hairstylist with itching fingers who can't help but cut to much way too many times. I never fear that with Alli. She's growing out her hair too so she knows how every little inch of hair counts. Go to shampoo ink and ask for Alli...you won't regret it. read more

While everyone at Shampoo Ink is great- Heidi is amazing! For the first time I have a stylist that listens to what I want and works within my skill set in terms of maintenance. She always takes the time to make sure I am happy with the cut. Finally I have a haircut that continues to look good past the initial style I walk out the door with. read more

I went here after reading the positive reviews however the haircut I received was not great. I would recommend being very specific as to what you want because even though I showed the stylist pictures and explained what I wanted the cut was horrible. The place was nice and has a friendly atmosphere but the actual haircut was not done well. read more

Looking for a cut for a young lady and do not want to spend a fortune, this is the place! Clean, relaxed & friendly environment. My daughter was very comfortable and loved her haircut, we will be back! read more

I was looking for a new hair place. This is a little out of my ways. It's closer to my work than it is my home. BUT they're open till 10! When I went the first time, Carley was my hair tech. She is AMAZING! Her attention to detail was great! She really understood what I want. I went in there with BRIGHT red roots and very faded bland brown/red hair. She went through did one application to get the color lifted and more even. Then the second time I went, she got it all one color and it hasn't faded one bit! I will be going back again in April to put in the ombre that I want next. I can't wait! She is super sweet and very fun and easy to talk to! I would recommend her 100% and again remember, it's AWESOME that they're open till 10! GO NOW! read more

I've been going to Alli Bee for almost 3 years now. I have never committed to a hair stylist before, but from the first time I sat in Alli's chair, I knew I found my stylist. She has the best, most fun personality and is extremely accommodating. Alli is always on time, always greets me with a smile and always offers me a drink. She is consistent in her approach and in her delivery of providing quality haircuts and color. On top of her being an incredibly cool person in general, my hair is always looking good - even when I've gone 12 weeks or so between appointments. Every time she finishes my hair I feel like it is the best my hair has ever looked and then the next time I go in, she does it again! It doesn't get much better than Alli Bee when it comes to hair stylists. I recommend her to everyone. In fact, the last time she cut my long hair into a sexy, sleek bob, about half the women in my office went and got cut their hair, too. She made me a hair trendsetter! You can be one, too. Get over to Shampoo Ink to see Alli. You'll be so happy you did. read more

Carly is absolutely wonderful and so is everyone else! She colors and styles my hair so perfectly every time. She is amazing, the facility is always clean and everyone is very professional and courteous. I have been going for the last 2 years and will continue for life! read more

In one word...AWFUL! Got a coupon thru living social and made an appt with the owner, Abel. I thought I was in good hands. He gave me the worst color ever, I asked for blond highlights and got white splotches completely misplaced and a stripe across my bangs. Absolutely the worst color job I have ever experienced. He had to fix my bangs so I could walk out of there (even though they were far from fixed). The next day I had to spend $175 to get it fixed. Oh and did I mention, he it took him over 3 hours to mess up my hair. Unbelievable. read more

Finally found the BEST salon and stylist ever! I've tried the expensive high end salons, as well as the small lower priced salons. If you want a place that makes you feel totally relaxed, go see Sally at Shampoo Ink! I desperately needed a make-over, and I walked out feeling and looking amazing! Trust Sally... She knows what she's doing! I already booked my next appointment with her before I left the salon. However appointments aren't necessary. THANK YOU, SALLY! read more

Veronica has been coloring and cutting my hair for about a year now. Love her! We took my hair from brown to platinum blond. She was really careful about it to be sure we did not fry my hair, so it took a couple of visits to get it just right. The complaint that someone else had about parking has been addressed, they expanded the parking! I only gave 4 stars because everyone can always improve a little, though they are pretty darn close to a 5. Veronica rocks!! She even cuts my mom's hair now. Love the place, definitely make an appointment! read more

After a fiasco at Hair Pollution (HORRID customer service there!), I was able to get in to Shampoo Ink within 3 hours of calling for an appointment on a Saturday. Carley colored and cut my hair and did an amazing job! I have had an asymmetrical stacked cut and have gone through a lot of stylists trying to find one who could get it just right. She did! She is very young but obviously very talented and very thorough and careful to get the cut just right. So excited I found her!! read more

I chose Shampoo Ink based off the awesome reviews I found on Yelp, and I randomly chose Alli to make an appointment with. Seriously, it was the best decision I've ever made. She was very polite, talkative, and she was even able to start my appointment a bit earlier than it was scheduled for. Oh yeah, and she's the best hair stylist I've ever had! I had the most insanely terrible hair before I went to her and she completely transformed it! She was just as excited about how my hair turned out as I was, and I will definitely go back to see her soon. If you need a stylist, Alli is the one you need to ask for. read more

I was looking for a quick place to get a cut. I went to Jai and I can honestly say he changeed my style! I thought I was looking good and he made a few suggestions regarding color and style and I have been getting amazing complements. Even from strangers! He is honest and kind. He is very reasonable with pricing!! I am going to him again! read more

Please note that this review is of one particular stylist and does not reflect the work of the salon as a whole. I had a bad hair color experience at this salon but the staff addressed the problem right away and was able to turn the experience into a learning opportunity for the stylist involved. Each person I have spoken to has maintained a level of professionalism that is rarely experienced. I would say give the salon a chance but discuss what your expectations are and make sure everyone is on the same page before there is a disaster. read more