ABSOLUTELY UNACCEPTABLE. I am in town for a wedding and had an appointment scheduled and confirmed and even dm'd about on Instagram for hair and makeup. NO ONE was at the salon and no one answered me. I sat outside for 45 minutes waiting and calling to get my hair and makeup done. I am now screwed for this event. Horrendous customer service read more

Alex absolutely slayed my hair! When I came in my color was botched from another stylist, and I hadn't had it touched since. He gave my hair new life and was able to beautifully blend my natural hair color with the color I had previously. The salon is gorgeous and they even prepare you tea while you are waiting for the color to sit. I can't wait to come back! read more

Bella Vida Salon - Hair Salons Near Me - Phoenix, Arizona

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My experience was very bad i was there for 3 hours the person whos name is avery butchard my hair i showed the person a picture of what i wanted and the color i got neither. i could have cut it myself and done a better job . i have to live with this hair cut they dont. it was the worst i have ever had. i cant believe they even charged me. read more

Fashion colors? Check. The best blonde ( or bronze, or silver)? Check. Micro bead extensions to not damage your hair? Check. This is a sample of work I've had done by the amazing Alex. He will escort you on your hair journey and will follow your sense of adventure ( or lack thereof). He's an amazing artist and you can't go wrong by letting him work on your hair! read more

Best salon in town!!! I feel like a new woman every time I come here. The service is great. The employees are very welcoming and sweet. Jai is great with makeup. I never leave the place feeling cakey lol. Alex will slay your hair! Amazing, amazing, amazing! read more

Bella Vida Salon - Hair Salons Near Me - Phoenix, Arizona

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ABSOLUTELY RECOMMEND! I've been going to this location since opened and it's the only place I will ever go! They are tentative to your every need anything you need or suggest they will make sure you are happy! I go in there with exact hair expectations and I am never disappointed in fact it's always better than i imagin! I get so many compliments on my hair all the time. So thank you Bella Vida for all that you do you truly are amazing! Oh and thank you for letting me send all my coworkers to you they LOVE YOU TOO!! read more

I finally tried Bella Vida for the first time and it was every bit of amazing all the other reviewers are saying! I was referred by a friend. You know how sometimes people will talk up a movie or a song or a restaurant and then when you finally hear or see it and you're like it was good BUT.....well not here. No disappointment and was everything my friend described and more! You will not leave here disappointed. Alex cut my hair today and what I loved was that he showed me what 2", 3" and 6" was to him before he cut my hair as I was trying to decide how much to cut off. Excellent approach to setting up trust. I 100% felt comfortable and pampered. Edit: I have been back and brought friends and was just as amazing as the first visit!! read more

I LOVED my first visit to Bella Vida! Not only did they fit me in on short notice, but their attention to detail is fantastic. I saw Alex. He did a cut and color; my hair hasn't felt/looked this good in a while! The rest of the staff was great as well. The aromatherapy shoulder massage and hand/arm massage are such a nice touch. I will definitely be back. read more

Alex is the best HANDS DOWN! He knows the latest trends with colors and cuts! He's the only one I trust with my long locks! Not only is he amazing at what he does he has the best team hands down! Jai will hook you up with a great neck/scalp/hand massage and drink in hand! Bella Vida is the place to go! read more

This place saved me from a bad hair cut. I came to them to get it fixed. It was a pretty drastic cut for me, I loved it. Alex immediately explained to me why it looked the way it did and proceeded to recut and style it. I had immediate confidence in the outcome. Awesome customer service!! read more

Eddie and/or Alex, have been my hair stylist at Bella Vida Salon for over a year now. This place is awesome and quite accommodating to my crazy schedule and I thank them for it! They do my cut and color and I am thrilled at how particular they are to match my hair to my natural color. They also give me great ideas on how to style my long brown hair at home, or for work, with quick tips that only take me 5 minutes to do! The whole salon is full of energy! Everyone likes working there; You can tell because of their interaction and helpfulness with each other. The owner, Jai, is enthusiastic and enjoys making sure the customer is taken care of. They are an Aveda Salon. I had forgotten how wonderful their natural hair care products smell. The head and hand massage you get as part of their service, is delightful too, adding to the whole experience. This place truly goes above and beyond! read more

Late review, but I showed my stylist what I was looking to get done to my hair and was told it was a balayage . (Me not knowing anything about hair trusted what he said). I was aware my hair wouldn't be done in one session so once completed I figured I'd have to wait till the next session to be comfortable with how my hair looked. My friend referred me to go get it toned by another stylist and when I did the new stylist was confused as to why my hair looked the way it did . He told me all I needed to do to my hair was put a whole color throughout w light highlights, a balayage was not needed . He had to fix everything the other stylist had done and re bleach my hair to get my hair an even tone . Very disappointed that I had to pay $220 plus tip for a balayage that was not needed. Not looking to get refund just wanted to leave a review for anyone who isn't knowledgeable in hair and is looking to get their hair done in this establishment. My sister (who told me about Bella Vida) also got her hair done with this same stylist and she didn't see how messed up her hair was until my new stylist saw her hair and is now fixing everything this stylist did to her hair. Also didn't call the salon back to complain because I didn't want to return to a stylist that didn't know how to dye my hair the way I wanted it done. Luckily I found an amazing stylist who was able to fix my hair after spending 3 hours fixing what the previous stylist did. read more

Beautiful salon with friendly owners and stylists. They take time to talk about what you want and to teach you how to style it. So happy to have found this in our neighborhood! read more

You will not regret going to this salon! Every time I make an appointment everyone is so friendly and truly know what they're doing. I can show Alex a picture of what I want and he will explain in depth my options, which way is best to achieve the look I want and will only do what's safest for my hair. Prices are ways fair and the salon itself is beautiful inside! If you have an issue with Bella Vida then it's on you because they will only ever do what I ask of them. 10/10 recommend! read more

Love, love this salon, especially Alex. He is beyond talented! So happy to have found this salon and staff.

My mother found this salon. Myself, mother and grandmother just relocated to the area. It has now been over a year since our first visit. My 88 year old grandmother can be difficult to work on but their stylist Eddie has won her over. My mother was absolutely impressed with how he transformed her hair into healthy, vibrant and beautiful thick curly hair. As for me the grandson every stylist that has colored my hair has done an excellent job. So they not only handle the elderly very well, they can actually do massive color corrections on damaged hair like they did with my mother. The Aveda hair color is worth the cost. They formulate it specifically for your hair and it lasts. The salon is run very professionally and kept very clean. I highly suggest to always call ahead and make an appointment and trust me it will be worth it. This salon is all about your hair and properly treating it. read more

Oh...My...God! I have a coworker who is a devote and loyal customer of Bella Vida. Anytime she gets her hair done it's noticeably amazing. Aside from the great hair services she also brags about how well they treat her. I finally decided I needed to get in on this so on a Monday I requested an appointment through their Yelp page. On Tuesday morning I got a call to finalize the details of my appointment and service I wanted. When I showed up for my appointment I was greeted and offered something to drink (wine,coffee, water, or tea) Ugh! Amazing right?! Shortly after I was seated in my chair I was also give a nice shoulder/neck rub with my choice of an essential oil. Just keep reading because it keeps getting better. When I moved over the hair washing station I then got a hand/forearm massage with some more oil. Throughout my hair cute they also used different Aveda products on my hair and as Alex was putting them in he also explained what product it was and its purpose. ​I would 100% without a doubt and hesitation recommend this experience to anyone looking to have fabulous hair and getting a bit pampered. ​​ read more

I have curly hair and Alex brought it back to life. He is very knowledgeable and took the time out to show me how to care for my hair so I can look fabulous everyday. Alex and his assistant John both made me feel welcome and pampered. I can't wait to get my hair done again at Bella Vida! read more

I have been coming here since they open, Alex is at the stylist I've ever had! His color is always perfect, his suggestions are always fantastic. They're always teaching me new ideas i'm how to style my hair, and suggest products that give me the best outcome for my hair type. I love the special hand treatment and massage that I get while I'm waiting.This is the best price/value in town! read more

This Aveda Salon is absolutely amazing! A visit here is a true escape to an upscale and luxurious salon filled with wonderful Aveda products and truly exceptional stylists. We made the trip from South Chandler and my son and I were treated like royalty. Eddie cut our hair and did color highlights. We couldn't be happier with the professionalism and the quality of all of the stylists. I can't recommend this salon enough! You will not be disappointed! We look forward to coming back!!! Thank you so much Bella Vida Salon! read more

Alex is awesome! He does an excellent job and teaches you how to style and care for your hair.

I went in for a cut 2 weeks ago with Alex. At that time he told me that he would address any concerns I had when I returned for color. Well, today when I returned I told him that I was not crazy about the round shape and asked him if he could angle it back so it wasn't so round (picture the little Dutch boy). He got so angry he started cutting the TOP of my hair, cutting off all the sides, leaving me with, basically bangs. He asked me if I wanted more cut to "blend" it. All I wanted was the end shaped differently but he never even touched it!! He was yelling at me saying I should have brought a picture in. A truly horrible experience!!! I left in tears with hair that looks hideous. I wouldn't recommend Bella Vida, Alex, to my worst enemy. I will be filing a complaint with Aveda. read more

I had fairly long hair and came here for a trim. Over the past decade, I always start every single haircut I have by telling the stylist to cut as little as possible because I wanted to keep my hair long. This appointment was no different. I had a level 1 stylist, which was no issue since I go to beauty schools a lot and always receive great trims. This stylist ended up cutting at least 12 inches off 1/4 of my hair. By the time I asked her to stop and face me to the mirror, it was clearly too late. No time during our consultation did she say she was planning on cutting 1/4 of my hair this short or giving me an entirely different haircut than what I already had. She never apologized or even said a single word to me afterwards. I will say, a male stylist came over to try and fix the situation. He was so nice, apologetic, and did his very best. He offered to give me free haircuts in the future to help blend the chopped off hair. I won't be returning, but it was a nice gesture. While this was clearly a learning experience for this specific stylist, I will have to wait years to get my hair back to normal. read more

I've been to many salons before and have never been satisfied till I went here and haven't gone anywhere else since! Alex is the best stylist I've had and recommend him 10000% he knows what he's doing. From being dark haired to going completely blonde my hair NEVER felt unhealthy or damaged and we all know how hard it is to work with bleach. He is a true TALENT! Please go here and trust his work!! read more

I was in a mental space where I needed a huge change and my friend had recommended Alex if I was looking for a new stylist. I'm SO glad she did. I made an appointment to chop my shoulder length hair down to a pixie. In retrospect, trusting someone I'd never met to cut my hair like that was not how I usually would have gone about it but I think there was something about the salon and everyone in it plus something about Alex that made me feel immediately at ease and made it easy to trust him. He cares so much about making sure his clients are happy with his work and listens carefully plus never makes us feel guilty for asking for what we'd like (even if it's a few days later and something hasn't quite settled right), but always keeps it real if he thinks something different might look better. His cuts and color are wonderful and fresh. So glad to have found this lovely salon! I've sent my mom and friends here since and they've also had a wonderful experience. I highly recommend! read more

Bella Vida Salon - Hair Salons Near Me - Phoenix, Arizona

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Loved the vibe from the moment I walked in! The staff was super friendly, the stylist are attentive and the service was great! I called to schedule a hair cut and colour consult and they were able to pencil me in the very next day. I didn't feel rushed to discuss what I was looking for and my stylist was wonderful. I'm looking forward to my next visit. read more

Horrible. Filing formal complaint with Aveda. I came in for low lights got a total color change. While the color was going in I said this looks like a color change not low lights and the stylist yelled at me saying he knew what's best. After color I was unhappy and he told me to shampoo a lot so the color comes out. I traveled for work a total of 3.5 weeks shampooing away and still awful color. Called for a fix because that's what he said to do if I wasn't happy and they said it was past 2 weeks so no I'd have to pay full charge. DO NOT GO HERE. Never did a refund, I hate my hair and am filing a formal complaint with Aveda. Awful people who bully you and don't stand by their crap work. I've gone to Aveda salons my entire adult life and never experienced anything like this. read more

I am so glad that I was recommended to come to this salon by an active client. My hairstylist to whom I was very loyal, moved and I was left to find other stylists. However, I did not have much success as I am very particular. When my friend, whose hair always looked amazing, told me to come to Bella Vida, I was a bit skeptical as it was a bit of a drive for me. I was not disappointed. I will not go anywhere else. Alex is very impressive. His personal philosphy is to remain relevant and current on styles and trends. His knowledge of his trade is astounding. Alex will listen to what you want and help you achieve that look but with care and skill. The entire staff and the salon experience is 5 star! My husband, who is picky as well, took into consideration my raving about Alex and saw my cut and color, is now a regular. read more

I moved from LA and was freaking out about finding a new stylist that would know my needs and treat my hair properly as I have delicate thin hair. I was so lucky to find Eddie here! He immediately examined my hair and knew exactly what I needed without having to say it. I've been coming here for months and will continue to see Eddie as my permanent stylist. It's a great salon with friendly, welcoming staff. Highly recommended! read more

Great atmosphere! Workers here are easy to talk to and they make you feel comfortable. Ive always wanted to dye my hair but was too scared to and they finally convinced me. They always make sure you're okay with the finished look and will work with you to get it right. I've already recommended to friends and family. read more

Best salon experience EVER!! Alex is a God send for curly hair. This is now my forever salon.

I must say I am extremely picky when it comes to my haircut. I just went away with my extensions about a year ago and went to a pixie cut. I am a unique person so that was not going to cut it. I wanted a side shave, with nice fading which is hard to find. Well I have found Eddie. He takes his time, gives his input, listens to what you want or are going for. I have found who is going to cut my hair from now on. I hope he reads this because next appointment he better be ready to try a design!!! Thanks Eddie and his crew for making it a lovely experience read more

My first time at an Aveda salon I was blown away! It was truly a relaxing and pampering experience. At Bella Vida, Alex is a master stylist in every sense of the word. He's so detail oriented and makes sure you walk out looking your best. I have returned to this salon twice since my first visit and I continue to be impressed with every service. I will never go to another salon again. read more