Mike was called to my rental house in Mt.Lake, Terrace to evaluate a backed up sewer drain. After running a camera down the line he showed me where it was plugged up. Over the years I have had this problem two other times with tree roots blocking the old cement sewer lines. It was always an expensive ordeal. I was ready for a final solution to this expensive problem. Mike offered me a very reasonable price to run a new 62 foot sewer line from the house to the street with state of the art black rubber pipe. I quickly agreed at the more than fair price for the job. The following day I was on site from 8:00 am to 6:00 pm and watched the entire job. Mike even drove me to City Hall to obtain the necessary permit. His crew jack-hammered a 3' x 4' hole in the patio and made two other holes in the driveway closer to the main sewer hook up. Mike unloaded his own ditching machine and dug the holes, one was 6' deep. After the holes were dug and the old pipe was ready A steel cone and cable was afixed ono the new 62' pipe. Then it was "threaded" through the old pipe with a machine that applies 11,000 lbs. of pressure. It was amazing to watch the high-tech procedure. His young, energetic and friendly crew of workers worked very hard to complete the job. After the city inspector approved the job the crew filled in the holes and poured over 25 bags of 80# concrete to finish the job. When my renter arrived home the job was completely done and Mike's crew had cleaned up and swept the entire site. I was building a small fence in the backyard at the rental house the same week. Mike even let me use his cement mixer so I wouldn't have to mix the 16 bags of concrete by hand. I would eagerly reccomend Mike and Sewer Friendly to everyone I know. I have complete confidence in the job they did and Mike was a real pleasure to work with. Sewer Friendly does what they say they'll do and does it quickly. read more

I've been struggling with roots in my, main sewer line for a few years now. I've had dozens of plumbers over here and drain cleaners (who are actually two separate businesses believe it or not). this industry, unfortunately is filled with a lot of deception and malicious business practices: very predatory people. Nobody wants to deal with sewage and they prey on that. $1,800/hr is a pretty common bid. This company, refreshingly does not fit that mold whatsoever. upfront straightforward pricing. Extremely professional, no hard upsell and best price for hydrojetting in town at $600. Absolute pro: my line was fully backed up all the way to the back, clean out. It was a real danger of hydro blasting water back up through my plumbing and into my house with their crazy 4500 psi jetter. He Freaked it. Then he went back, got all the rest of the roots and went as far as the city sewer line and even cleaned out some of the roots there for me. Marked all the breaks in the line for me, gave detailed estimate with multiple options from affordable to pricey. Provided a copy of the video even. I passed on the repairs this time, but next time the roots grow back I'm definitely just getting the work done with these guys. They've earned my business. These guys hook it up on the small stuff knowing that you're gonna come back to them for the big jobs .Smart business good company highly recommend. My guy went above and beyond the call of duty. He was still there cleaning when I left. Extremely thorough. Make sure you ask for the Costa Rican guy. Good work guys I can't remember the last time I had such a good experience with a plumber. Was gonna rent the stuff and do it myself for 375. I mean, I basically only paid him 225 for an insane job. To be honest, I think I could've done it myself just as well, but it was worth it for me to stay clean. read more

I recently hired the guys from Sewer Friendly to troubleshoot some sewer issues I was having at my 1940s house with original concrete piping from my property to the city connection in the street. Right up front I want to highly recommend these guys. Every team member that came to my house was professional, on time, and made sure they kept me informed throughout the repair process. Nobody wants sewer problems and you need someone who will walk you through the problem and explain the options, which is exactly what the guys did for me. In the end, the solution the guys came up with was to line approximately 50' of the old concrete piping that is on a steep hill. Over time, the old pipe had settled unevenly and separated at several of the joints, along with severe wear inside the pipe. The recommendation to line the pipe was made after the guys thoroughly investigated the entire pipeline (approximately 115') with camera equipment. We looked at the camera together and they showed me the areas of concern. They answered all my questions and were not pushy at all. Also, they could have easily told me I needed to line all my pipe but they told me it wasn't needed. These guys really had integrity. The lining process itself took a few days but at the end of each day they made sure we could still use the water in our house. They only had to dig one relatively small hole in my front yard and the cleanup crew did a great job putting it back together and fixing my grass. The job cost approximately $10k and I feel I got a great value for the level of service we received. Great job guys and thanks for your hard work. read more

Sewer Friendly was fantastic to work with! A shout out to Sherrie, Rick, Elliott, Roberto, Maza, Tristan and John! Excellent, clear and fast communication with Elliott over email and on the phone. We hired them to fix our bellied sewer line, install an external cleanout, backflow preventer and to provide an estimate for fixes to the line we share with 2 other neighbors. As you can imagine, that involves a lot of information prepped prior to neighbor buy-in. Once we get the greenlight from all neighbors, we hope to proceed with Sewer Friendly for both the fix to the neighbor's tie in and the permaliner to the main. As for the completed work, the crew was punctual, incredibly friendly and hard-working. In our case, our property didn't allow for an excavator, so they had to hand dig 10 feet down! What a feat! During the process, they were very careful to place the dug-up dirt in the designated areas, keeping my flowers safe. Upon completion, they documented all fixes with photos and texted them to me for my reference. Throughout the process, the foreman, Roberto was phenomenal. What a great guy! Superb communication with the crew and with us, exhibited great judgement on the best course of action to take with the project and was just very sweet. I would definitely recommend Sewer Friendly! read more

Sewer Friendly did a trenchless sewer pipe replacement for us. The highest complement you can give for something like this is that it was uneventful. Nothing went wrong, the work took as long as they promised (2 days) and within a week of talking with them we had a new sewer line. Mike was patient in answering all my questions and did a decent job going through all the options (you still need to do your own research of course, don't rely on someone trying to sell you something for all your information). Price was on par with other estimates, not particularly cheap or expensive (although trenchless sewer replacement is pretty expensive on its own, about $7K, but we had a tree in the front yard that prevented traditional replacement). They did less damage to our back yard than some of the other providers we talked to said they'd do (basically they just kept the hole small, so didn't need to dig up our back patio). They did need to dig up the front sidewalk and did a fine job replacing that the day after the sewer was done. Like I said, uneventful - order it and forget it, which is just like I want to deal with anything related to my sewer. read more

Our experience with Sewer Friendly was positive from start to finish. Jaime provided clear and quick communication regarding the repair and reline of our side sewer. His crew came out and reviewed the existing video of the line that had been shot previously, then they ran their own scope to verify the situation. They identified both externally and via the video where the sewer line was broken, and how they would most easily do the reline, all while keeping in mind cost and potential damage to our yard and driveway. Their quote was very competitive and professional, and they were able to get started fairly quickly. The crew that performed the work were experts, and provided me with detailed explanations of what they were doing and how it was going to impact our yard. They also adeptly worked with us on some curveballs that were thrown their way when we realized there were some downspouts that were tied into the line that we didn't anticipate at the beginning of the project. All in all, it was as "effortless" as you can get when you're having to have your side sewer system repaired. I highly recommend their services! read more

Highly recommend Sewer Friendly. We used Sewer Friendly several years ago to put a liner in our disintegrated sewage line. We spoke to several companies and at the time, Mike, provided us with several options to consider while keeping cost in mind. We thought they did an excellent job, and easy to work with. They got the job done as and when promised, at the cost we expected, finished on time and put the yard back in a good state. We recently hired them to fix our other line. We found Rick highly knowledgeable and rather than coming in and overselling, he came up with several scenarios around the potential issue. Rick and Cameron came back promptly to scope, determine the issue which resulted in hydro-jetting the line to unplug a blockage and provided recommendations for keeping the line unplugged and clean going forward. The cost was reasonable and actually less than we "feared"! I continue to recommend Sewer Friendly to our neighbors and friends due to their integrity, professionalism and expertise. Thank you Rick and Cameron for doing a great job in a timely, cost effective and highly knowledgeable manner! read more

When that unfortunate time arrives and your sewer goes south, you need Mike and his crew from Sewer Friendly. When my time arrived in the fall of 2010, I was shocked to learn that my sewer line ran completely across a neighbor's property and the leakage from the broken pipe had been fouling the air in the neighbor's basement for months. Mike and Sewer Friendly had come well-recommended by a Windermere real estate agent. Mike uses state-of-the-art technology. Using his iphone he pulled up the neighborhood sewer maps from the City of Seattle website. He used the latest color video sewer snake to survey the interior condition of the line and followed up with a utilities scanner to confirm the exact location of the underground line. Mike was able to reassure the concerned neighbor that the project would not disrupt their new patio made up of paver squares. Mike's crew used the pipe bursting process to replace nearly 100 feet of my 90 year old clay and concrete sewer line with current code PVC pipe and things have continued to flow well for the past ten years. read more

I called about 10 plumbing companies trying to find someone to put in a sewer line and decommission the septic tanks. Wow, no one wanted the work except Mike at Sewer Friendly. One would think this was a good economy and they were all too busy. Fortunately Mike came out the same night I called (after working hours) and I had a bid within a day or so. He was right in the ball park of what I was told that it would cost when I bought the house. They worked like clockwork and had everyone else they needed there lined up within minutes of each other (ie. the septic pumping and the gravel dump to fill the tanks). They were all really nice guys and worked hard to get the job done within the time frame they had quoted. In fact there were there finishing after dark. I am impressed by how responsive the owner is and at how hard his employees work. It was a pain to have to do a sewer hook up but Sewer Friendly made it easy and fast. You can count on them to do a good job. read more

We hired Sewer Friendly for a second time to fix a break where our sewer connected with the city system (a break they identified in our original scope of work with them). Though sewer projects are nobody's ideal way to spend money, we had another great experience from start to finish. Elliott in the office helped us to split our estimate into two parts, as this part of our line was shared with our neighbor. Rick was a great help in getting us an estimate which set our expectations for the ideal (sleeving -- which ended up being possible!) versus which complications we might run into. Robert and Parker were so friendly while working in a deep, deep hole in our side yard, and Daniel and Tristan even showed up with some rolls of sod and topsoil when they arrived to clean up our property afterward. Everyone was just as lovely and professional as last time. We hope more sewer projects *aren't* in our future, but if they are, we will definitely call Sewer Friendly again! read more

Our next door neighbors had just had their sewer fixed by Sewer Friendly. I met Mike (the owner) and I asked if he would scope my line to see what our sewer lines looked like. Well, the whole line was broken and was in need of repair. Because my wife and I don't seem to make decisions quickly we waited for about a month and a half but we knew it needed attention. I called Mike back and asked if he could possibly do the plumbing. He came over that day scoped out the other side line and it was determined that it all needed fixing. Two days later with much digging and hard work our plumbing is complete. What a great job they did. Mike told us what they were going to do and they did exactly that. I think Sewer Friendly went beyond the call of duty with all the extra digging, I don't think he or his crew knew how deep the pipes were. Anyway, Sewer Friendly did a fantastic job for us and I would recommend them to anyone who needed their plumbing fixed. read more

We had sewer problem that scared a lot of people away: a hole in a 16' deep sewer line right under the front entry . Mike took a look and didn't shy away from the difficulties. He came up with a great plan (which required opening up a 2"x2" hole in the basement foundation, then busting up the old pipe while simultaneously pulling new pipe through - almost all the way to the street). His team executed the plan perfectly, they were ahead of schedule - and yes, they were friendly too! Since the project required digging a 16' hole in our front yard at the tie-in spot, we were concerned about the aftermath and being left with a huge mess. But Mike and his crew put it all back together and it looks way better than we imagined it would. The repair was expensive, yes, but considering everything they had to do, I think the price was more than fair. We're very satisfied and will recommend them again and again. Thanks Mike! read more

I highly recommend Sewer Friendly.  They do a good job digging and replacing sections of problematic sewer pipes, and they stand by their work. Sewer Friendly dug a hole in the middle of the street and replaced a section of concrete pipe that had thick tree roots in it for us in 2017.  The subcontractor to Sewer Friendly put lining to the rest of the concrete pipes. However, we experienced back up recently in 2021.  Cameron came over three times, jetted open the sewer, diagnosed and video taped the problems.  Apparently, the lining work in 2017 left some gaps in between. Cheree and Elliot of Sewer Friendly offered to re-line our concrete sewer for FREE.  Robert and Parker, two cheerful young men, worked efficiently for a few days and dug a hole in our front yard.  Sewer Friendly had a different lining company re-lined the sewer.  Our sewer works great now. read more

Sewer Friendly was recommended to me by my realtor, and I could not have been more pleased with this company. After being ripped off and overcharged by another business, I called Sewer Friendly for an estimate. They were able to diagnose and repair my home's broken water pipe quickly and for an accurate and reasonable cost. Huge shout out to Greg, Tristan, Cameron, and Rick, for the great and professional job that they did, how frequently they keep me updated on what they were working on, how they asked my opinion before making big decisions, how they always arrived early/on time to my home, and especially how kind they all were! Having things break in your house can be extremely stressful, but they made it easy to put my trust in their ability to fix what was broken. I would recommend 100% and definitely will continue to use Sewer Friendly in the future! read more

We were in the process of buying a house when we found out the sewer needed to be "pipe bursted." We were concerned obviously. We got a few bids and thought we could shoulder the cost and wanted to get it done fast. We had 2 companies come in and say they were not sure if they could pipe burst it and if they couldnt they would have to dig up the entire yard. Mike from sewer friendly came in and was confident that they could get the job done and they delivered. Mike and his crew were friendly, flexible, fast and professional. Mike patiently explained the process and put alot of our anxiety to rest. The process went smoothly and they were able to finish the entire job in one day. I highly recommend this company for all your sewer and other plumbing needs. give sewer friendly a call @ 2068907478 read more

I am so grateful to Sewer Friendly for their fast and excellent work. My home is 100 years old, and Kevin had to remove the back steps to get to one of my pipes. The stairs were worse for wear, so the next day I told Kevin to just leave the steps off, and I'd deal with replacing them in the Spring. He told me that he had brought wood to repair the steps, and he re secured the railing which was also falling apart. This was above and beyond for me. Everyone on the phone was polite and helpful (Jamie) and others. I had four different crew members, Todd and Chris, then Kevin and Warren. They were all polite and incredibly helpful and clear in helping me understand my options . The work was thorough and quick. I will be highly recommending Sewer Friendly to any and all who ask for a referral. read more

Helped complete a tough job that needed to be done before I moved into a new house. Greg was very informative during the entire process. Greg pulled me in to take a look at how the work was being done and shared the sewer scope as well as the sprite bottle he had found as the cover from the previous job. Also Rick spent a lot of time with me showing how to turn water on and off at main shut off valve as well as other places in the house. Since we moved in on the same day the service started we were unsure of low pressure on one of the sinks being related to the job. Rick was kind enough to trouble shoot the issue and restore the water pressure going beyond the scope of the job. Washing dirty plates has never been so sweet! Would highly recommend hiring them for your sewer needs. read more

My real estate agent recommended Sewer Friendly when we were selling our house as the inspection revealed some offsets. Sewer Friendly was on top of it...the maneuvered through tricky roots, helped advise me on both what the city responsibilties were and how to get them involved, and quickly fixed the problem. I was so impressed with them that when we bought a new place, we used Sewer Friendly again to get to the root of a possible belly in the line. Thanks to their sharp eyes, we didn't need to dig down 11 feet to fix a 30 foot section of pipe ($$$)....on top of that, when it turned out that some of the pipe needed lining, Sewer Friendly got in, got the work done, and got out in a day...best of all, the landscaping looked untouched at the end of the day. read more

They installed a sewer clean-out in the backyard of my 1929 house, and they cleaned and scoped basement & driveway floor drains which were backing up in heavy rains. It all went great. The whole crew was quick, friendly, knowledgeable & professional. They hand-dug a hole in the backyard being careful not to disrupt the gas pipe running in that area, installed the sewer clean-out, had it inspected and filled the hole, leaving everything looking great. In addition to hydro jetting the sewer line, they also hydro jetted the basement and driveway floor drains, which was very difficult since they were small pipes with 90 degree angles. I now have a much better idea of how the drainage works around my house, and I would highly recommend them. read more