Wedding day of a friend..we from drove 5 hours away. Day of wedding my vehicle picked up a screw in…read morethe front tire. Dropped it off picked it up an hour later and the tire was plugged and ready to go! Ray said "No charge." Made my day! Thanks Ray!! Good people!

Truly this is a rude establishment. The woman that answers the phone is rude as well. The people…read morethat work here that park the vehicles and block all the traffic from flowing through also doesn't have any care about anyone else needing to use the road. A whole line of traffic all had to try and turn around because they aren't able to get around. The establishment just says They will move the vehicle when they get to it. That is not a good way to do business.

Everything went better than I planned.. The dealer had told…read moreme that I had to get brake pads changed.. when I went to chapel hill tire, they told me that I had some more time before I could change brake pads and saved me money. The quote they gave would be honored at their other locations as well.. That was really great of them. I will definitely go here again

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

I truly appreciated the great customer service, support and attention to detail concerning my 2017…read moreHyundai Sonata.

My car started misfiring when I got into town and I was referred to USA Auto. Joe took great care…read moreof me providing a deeper diagnostic and options on how to move forward. I really appreciate how he explained the process. They even offered me a loaner vehicle. A honest mechanic is invaluable! USA Auto provided great customer service at a great price. My only regret is that I'm not local. I'd definitely bring my car back to this shop.

USA Auto is a GREAT group of folks. They have taken excellent care of my vehicles for years! Thanks…read moreRance / Keith and the USA crew!!

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

I don't recommend these guys. Not trustworthy. I took my 3500 sprinter there for checking…read morealignment. They made me to pay $50 for checking alignment when no any other shops charge you for checking but charging for alignment. Be aware! Then they sad they can't align my front without installing a Cam Bolt Kit for $90 and $160 labor plus I need new front tires. So went to Schneider Tire to double check for free. They align my tires with no cam bolt kit and sad I can go another year on my tires with no problem. I was a lot happier.

I'm calling BS on these negative reviews. Not on their experience - that is what it is. But on how…read morethey interpret it. The conclusions drawn are of incompetence and impropriety. That is just not true. I've known these people for well over a decade. They have worked on my cars for nearly that long. One is my neighbor. They are honest, hardworking, kind, and very knowledgeable. Do they make mistakes? Sure. We all do. Could you get a better deal or a different diagnosis somewhere else? Again, sure. You should always get a second opinion before doing major work. On anything. Just as you would with a medical procedure. A different diagnosis or pricing doesn't impugn the integrity and expertise of MJ Brothers. If you want to be treated fairly by experienced professionals, come here. You are in good hands.

Overall great experience. Reasonably priced, clear information about what the car needed, and a…read morevery comfortable waiting area with snacks!

They are professionals and honest! When I was waiting for my car, I was hearing and watching the…read morestaff deal with other customers. They could have charged those customers for work not necessarily needing repairs yet chose to tell them they had another year or had another 5000 miles instead and to wait until then. They were honest with them. That was a shocker and refreshing! My advice to you is to take your car here and you'll see what I'm talking about. Plus the prices are reasonable.