This review is for the excellent customer service provided by employee Natalie…read more After dealing with rudeness at another location, I called the La Crescenta store and was assisted by Natalie. She was very helpful and professional. I drove out of my area to shop here. Good customer service matters!

Don't bother trying to call the pharmacy during your lunch hour because:…read more 1. It's close to their own lunch time 2. They answer, put you on hold, then leave for lunch. Your recording should say, "we are closed between x to x." I was also there once, waiting behind 2 customers while the staff returned from their lunch late.

This is our go to beauty store. Always organized, clean and ready to help you with anything you are…read morelooking for. They have a huge selection of shampoos and conditioners and anything else you may need for hair, skin and nails. Have never had a bad experience.

Nine months ago, I had an excellent review. Today is a different story. Last Friday I bought my…read morehair color that I've been purchasing from them 7-00and 8-00. The next morning I colored my hair for an event and when I opened the box for 7-00, it was half a tube of 6-00.Easy mistake. They have a hair salon next-door could've happened. I can see how it can happen. Not a big deal. What is a big deal is how Michelle, the buyer/manager treated me. When I first called her up, I asked to speak to the manager and she said the manager was not in and that she's the buyer she could help me. I told her the story, she said, you cannot return used hair color. I said, it's not a color I used. It's an incorrect color in the tube that I purchased. She said bring it in. I'll match the number with my inventory number and if it's there, I'll take care of you. I was a little frustrated and annoyed at that but I'm like OK. I couldn't go in until Tuesday. And she was not in. The person behind the counter (very nice ) took a picture of the product and my receipt and said she was sending the picture right then and a message. So I left. ***note*** it was at this time that I asked the person behind the counter if Michelle, was the buyer and the manager, and she said yes. *** I come back the next day, Thursday. So I call before heading in. Once again, I asked to speak to the manager and she wants to know who's calling. So, I asked to speak to the buyer, and she's ready to talk. Then, I tell her I'm the one who her associate sent the hair color box and my receipt. And it's frustrating because she acts like she has zero idea what this is about but then immediately says it did not match my inventory number. So that upset me. And I tell her, " that's not true" and she says well you only bought 800. And I said no, if you look at my receipt, it shows I bought two colors!! Now,I'm very frustrated because the finger is being pointed at me and I'm the customer!! I have been calling now three times to resolve this issue. And in her tone, she says how she's not trying to give me a hard time, and I said it seems like you are. And then she says come into the store. We're open from whatever to whatever and hangs up. I get to the store and she is there. I say are you Michelle the buyer, and she says yes. I said I'm the one who's trying to return the color. And she acts like she has no idea, again, about what I'm talking about. So, one more time I have to tell her the entire story. And she knows it. I know she knows. She's not dumb. She is the manager and the buyer. She's capable. She's just playing some kind of terrible game with a customer who's trying to resolve a $13 issue. And that is how I feel. And this is why I won't be returning to the store again and why I had her remove my points that I had and the ability to earn points. I deleted the app. I will never go to the store again because of her, Michelle, the manager, that she does not want to admit that she is. And the buyer She could not have been more rude to me if she tried! Her whole tone, her demeanor, her handling of the products, her body language, her look at me. It was just not a good thing to happen for a $13 product. Of which I had the box and the receipt for. And I brought in the other box that I purchased. And before I left, I raised my voice and I said you are so rude. You're not a nice person and she said I'm sorry, I'm sorry I'm sorry I'm sorry she kept saying that. I'm like you're not sorry, you could've handled this differently. You're rude. Your customer service is terrible. the whole time she kept saying, I'm sorry. And I left. As I was walking out, she yells FORGIVE AND FORGET. And I replied, I will forgive, but I'm never gonna forget. And sadly, I won't. And I liked the store. They had great product. There is another lady that was there, that was always very nice. But if a little mistake happens, their buyer/ manager is not the person to resolve that issue. She is horrible. I cannot say that enough.

The Merle Norman Studio in Montrose is the best! The products are wonderful, the ladies (the…read moreMerle Girls) are always nice to talk with, they know their products and make great suggestions for us...it's just a pleasure to visit this studio. On a scale of 1 to 10, I'll give them a 12! P.S. Their powder blushers are the prettiest you'll ever find!

Such a wonderful, small town experience! The customer service is top of the line with dedicated,…read morepersonalized attention for every customer that walks through the door. The skincare is incredible - especially the Miracol mask. Ask for Anne for any makeup/beauty related tips

Grateful for this little gem. Not the absolute best selections but definitely has helped me out of…read moresticky situations many a time! From school supplies to balloons, gift-wrapping or holiday decor within budget - It's always my first stop! The prices are higher the last couple of years but still within reason for most items. Special appreciation and shout-out to the gentleman with the long, straight hair who may not say much but is always helpful and genuine - Much appreciated!

Ladies, if you think you're pregnant, this is the place to come. Especially if the guy you think…read moreyou're pregnant by is a major loser and you don't want to spend $20 at Walgreens on a test. You can buy a pregnancy test here for $1.50. I'm not sure how accurate it is.But whatever. Good luck!

Jackie is wonderful. My make up artist canceled me at last minute and fortunately she was able to…read moretake me and my mom. She is really professional, easy to work with, great listener and have an amazing style for her work. My mom friends planned to book for her wedding after seeing my mom and me transformation.

Jackie is amazing, talented and beautiful! She took what once was an insecurity of mine since high…read moreschool to WOW I actually have brows now! I was so tired of doing my brows as part of my makeup routine because it added that extra time and now I wake up with a beautiful matching set!

My sister dragged me into this store because she wanted to show me how amazing it was. I'm not the…read morebeauty guru myself so I wasn't that excited, but I'm really glad that I went in! The staff was really friendly. There was a young girl working there who I unfortunately did not get the name of, however she greeted us when we walked in and then came to ask if we needed help with anything. Which we didn't at first but she made us feel comfortable enough to ask her for help later on. The store layout is nicely put. There's make up all around, a nail polish section, a hair section, and then to my surprise even a hygiene section, which I was most excited about considering I wasn't there for the make up. They had products ranging from shampoo & conditioner, shower scrubs/loofas, hair brushes & dye, etc. Usually I have to go to three different places like Hans, JoAnne's, and CVS for things that I can now get ALL AT THIS ONE STORE! I'm extremely excited about this. Lastly, the price! I'm a broke college student but I still need necessities that fortunately this store offers! Products ranged from $2-6 dollars and the most expensive thing I saw was a nail kit with tools and such INSIDE a nice case, and it was only $10. Overall I am so happy with this new store's customer service, product offerings, and prices. I hope this review convinced you to try out a new local business and help support our town.

I walked in the other day because I had heard this place had makeup. Unfortunately, I had lost my…read moremakeup bag on a trip and I had an event coming up where I desperately needed makeup. One of the cashiers that goes by the name of Brenna was so helpful! She helped me find everything I needed to find and I was able to pick a few things that I didn't even know I needed. Great place and piercing selection.

Dr. Austin is incredibly kind and attentive. She listened carefully to all my concerns, clearly…read moreexplained my treatment options, and always made sure that I was comfortable with the process. She made sure to relieve my anxiety since it was my first ever operation, and she even went the extra mile to make sure my partner was updated and personally assured her that the operation was a success. Almost a year after the operation, and my quality of life had a big improvement, and the scar is healing beautifully. You won't even notice it!! That's how detail oriented Dr. Austin is!! I also want to give a shout out to Ellen for being nice and accommodating!

Dr.Kim Austin is so nice , personable and was very patient with me and answered all of my…read morequestions. She was recommended by my normal dermatologist to help me get a mole off my face that came back after it was scraped at my dermatologist showing it was deeply embedded. I was very nervous and self-conscious about a mole that I wanted removed off my face and she explained all of my options. The office is very nice and clean and there's plenty of free parking as well. Which made the whole process very easy and not too stressful.

First experience: Dr. Chang was short & dismissive and I…read morewas in & out without discussing the diagnosis. I didnt realize just how much I was NOT told until I did my own research about her diagnosis, and the medications. Second experience: Came back because front desk said I could see another doctor for my follow up when I advised them of my concern with Dr. Chang's strange behavior. Dr. Su & his staff member, Ava, have been fantastic as I navigate my recent Rosacia issues. Im confident as long as I stick to Dr. Chang I will be in great hands and even if we dont find a permanent solution , we can maintain it. Parking is very easy, they accept PPO insurance and sending my prescription to pharmacy was SO swift. FIVE stars for Dr. Su

Nobody is a fan of going to the doctor, but I am a super fan of Dr. Chang…read more She is smart, cares for her patients, is on time and is even funny at times. Book way in advance, the great ones are always booked up.

I am so impressed with the treatment I got in Franklin medical Center,I had a first-degree burn on…read moremy cheeks from an overuse of a product ,Dr.Rushdooni helped me to heal my burn so fast , she also gave me the appointment right away the moment I messaged her. Recently I did my Botox also another procedure which Was done very professionally ,comparing to the places I used to visit before this place ,Franklin Medical is a way more professional trustworthy and the prices are very reasonable and the staff is very welcoming. I Definitely recommend this center to do all your facial beauty and medical procedures.

I had such an amazing experience at Franklin Medical Center and would highly recommend it. Dr…read more Reshdouni and her staff were so professional and friendly. She was very knowledgable and technically skilled. Definitely going back!

This was my first visit to a dermatologist and Dr Vainder and his assistant Rosemarie were very…read morehelpful and kind. I would gladly recommend them!

At 1st I was skeptical. I am 59, I golf out doors, and swim in harsh chemicals!!! But Rosemarie…read moreassured me my skin will look better in months, just to trust her. My buddies are NOW asking if I did some kind of plastic surgery! Lol I said NO! I am going to Skin treatments at Skin & Beauty Center. You can also go but ask for Rosemarie & Dr.Vainder. You'll be in great hands