Such a wonderful, small town experience! The customer service is top of the line with dedicated, personalized attention for every customer that walks through the door. The skincare is incredible - especially the Miracol mask. Ask for Anne for any makeup/beauty related tips read more

great customer service. everyone is so nice and helpful. great products, especially love their skin care line. can't wait to be a returning customer! read more

Time to go back to work and I needed a new liquid makeup. It wasn't worth going to the mall and Sephora can be overwhelming, so I walked down the street to Merle Norman. Although I hadn't been here for like 20 years, they still had my address, phone # and previous shopping history. That in itself is impressive. After giving her an idea of what I was after, Kim walked me through a couple of options and put on two of the items. I like the sheer defense tinted moisturizer because I was looking for light coverage. She was great and gave me some samples. That small tube was @$40 by the time tax was added. Kind of pricey - but really great service and close to home. read more

Merle Norman Cosmetic Studio - Sheer Defense Tinted Moisturizer and complimentary samples February 2022 - Cosmetics & Beauty Supply Near Me - Montrose, California

Customer service excellent. Given requested product info and recommendations. Plan to visit again for product purchases

Got a gift card for the holidays for a makeover. Much needed and found the staff to be so amazing and kind. Loved how they did my makeup and walked away with all the products - coming back for more (from the samples they shared)! read more

I've been to Merle Norman a few times over the years, but I'm certainly not a reliable client. Yet, every time I go in, I'm treated like a valued client. I'm hopeless with make up and girl things, and still they treat me like I know what I'm doing. I had a special event last weekend and was really hoping to look good, or at least better than usual. Chris did such an outstanding job and really put me at ease. She applied my false eyelashes beautifully and helped the bags under my eyes disappear. Thank you so much, Chris. The event was so fun and I appreciated your skill and charm. read more

Quality products and excellent service at this studio. I've used Merle Norman pro ducts since the 1990s and this studio for 25 years. The sisters are invested in helping every client achieve their skincare goals. I loved going here for my birthday to get a color/product make over and the promotional products with purchase have often lead me to future purchases. They keep track of your product history as well as life events. I highly suggest a consultation session and you will easily want to purchase a couple items. Tinted moisturizer is such a versatile choice can't go wrong there! That suits just about every skin type/tone. The nighttime creams are really great for cold or dry weather, your skin is deeply hydrated upkn waking. Eyeliner and mascara are the only ones that don't run and leave me looking like a raccoon! read more

Merle Norman Cosmetic Studio - Bought foundation primer which I was sold in years ago during a make over& shadow, free gifts ;right) choice in October - Cosmetics & Beauty Supply Near Me - Montrose, California

The Merle Norman Studio in Montrose is the best! The products are wonderful, the ladies (the Merle Girls) are always nice to talk with, they know their products and make great suggestions for us...it's just a pleasure to visit this studio. On a scale of 1 to 10, I'll give them a 12! P.S. Their powder blushers are the prettiest you'll ever find! read more

I HIGHLY Recommend Merle Norman in Montrose! I have been going to this store for 23 years now-since I was 16 yrs old and not only are there products the best but what makes this store standout is their incredible make-up artists and customer service! What they do there is more valuable than money, there ability to make your makeup look exactly as you desire in the most natural way is exceptional. They help enhance your natural beauty and improve imperfections -this can transform someone into different person. From dances to weddings and family photos these ladies have been there for me...I assure you will probably never go anywhere else -go see for yourself! Thank You for always making me feel Gorgeous! read more

Always amazing and personalized service at this Merle Norman studio. The owners, Kim and Kris, keep excellent records, so any of the staff is able to quickly pull up your account and see what you need. Their recommendations are always appropriate and they are conscientious about budgets as well. Businesses have come and gone from Montrose over the years, but Merle Norman has been a staple for about 40 years. They are worth the drive (and will happily ship to you as well). read more

The Merle Norman store in Thousand Oaks, closed down approximately two years ago and I was lucky enough to discover the Montrose Merle Norman's. Every single salesperson that I have dealt with over the phone, has been extremely helpful, kind, and professional. The staff truly treat you like a good friend. Although I have never visited the store in person, whatever questions I have about a product is answered thoroughly, on the phone. I recently asked Anne some questions over the phone about different red lipsticks and she included samples for me with my night cream purchase. I ordered the product on Saturday, and it was delivered on Monday. The sales persons' here are the best. I gladly support this business. Kim R. read more

I love the vitamin C line, toner-serum-moisturizer, my skin feels so smooth & hydrated. Plus the smell is great. The service is excellent & the safety protocols help me feel comfortable. read more

I had such a great experience today going to this wonderful beauty shop! Anne and Nancy were wonderful. They are so engaging and really know the products. Very sweet women and very approachable. The best part is that they took the time to find the makeup that really worked for my skin tone. I have tried many brands and several makeup stores in Glendale and surrounding areas and have NEVER EVER been given as much time and attention as I received today. read more

I have been very loyal to Merle Norman cosmetics for over ten years now. This cute little shop is located in between Montrose Travel and Panache on Honolulu Ave in Montrose. There is a small parking lot in the back with a few spots. You can enter the store through the back, just be sure to knock a few times on the closed door. The staff is always very friendly and attentive. Kim and Kris are sure to put a smile on my face every time I visit M.N. If you are looking for the perfect foundation for your skin, you need to try M.N.'s ultra powder foundation. I admit to trying a few other brands from various stores, both expensive and thrifty, but none of them have ever come close to the beautiful appearance of this powder on the face. My bf recently bought me the liquid shimmer cream to try out during the summer season.... OMG ! Amazing. Mixing a little shimmer cream with tinted moisturizer provides the perfect blend of warm tones for summer. If you're looking for flawless lashes, try out their wicked lash mascara. It gives lashes a thick look, and never clumps. I wanted to keep my favorite product a secret, but I guess I'll reveal this one ... one of Merle Norman's signature fragrances, called "Hussy" is hands down my favorite scent ever. Every time I wear Hussy I get compliments on the incredible smell. I highly recommend purchasing the fragrance box, which includes a bottle of perfume, roller, and lotion. Some of the boxes include body wash instead of the roller. Have a beautiful day! read more

I have been going to this little store for quite some time and was surprised I haven't reviewed it yet! Shame on me! This is the best make up for me. It has followed me with my "maturity" (or age if you word it differently) and all my skin changes. I love the foundation! The ladies that own and operate this Montrose store are super sweet and very kind. Kim and Nancy really do welcome you and help make suggestions. They also will do your make up for a special event! I'm a simple make-up wearing gal and when they do my make up... I'm turning heads! Even at my age! HA! Go visit them, you won't regret it! read more

This is the greatest place for tender loving care and much detail and attention given to each customer. These ladies make you feel like family and for sure you want to come back for their products and their TLC. I have never been disappointed with any makeup or product purchased here. read more

All of the ladies at Merle Norman Montrose are very kind, knowledgeable, and never ever try to oversell. In particular, owners Kris and Kim have an uncanny 'eye' to match up just the right colors that look natural and pleasing for each type of skin tone, eye color, hair color, etc. They also give great tips for application . . . some that a little different from the norm, as each person's skin and facial 'architecture' is a bit different. Talented and extremely friendly, Merle Norman Montrose is the place to go for all skin care and makeup needs! OH! And the products are really excellent, too! read more

I am here specifically to give a shout out to my girl, Nancy. I swung in with a distracted air in a July midweek to rebuy my brow pencil. I also had done my homework and knew which other products I wanted to see or try. Nancy was available and accessible, and was so diplomatic when our opinions differed. I was curious about the brown eye shadow -- from the 70's, y'all -- which is STILL in stock -- for a reason, y'all. When it was too warm for me, Nancy said the smartest thing: "What attracts you to this shadow?" I didn't hesitate: "Laziness." This was good information for her -- it suggests I will not lean towards the lash or shadow primer, for example -- and she ran with it. There were items I wanted but didn't want to pay the price; $75 for an oz of lovely "dry oil" but the oils in it aren't hard to find or buy or mix at home. It's definitely a luxury item. She nodded and said "Okay," without pressing. Same with the cult favorite "Lava" eye shadow -- beautiful, but too shimmery for me. "Okay." But I'm totally into the Buff shadow (which Nancy found for me, and I bought) and the powder foundation (which Nancy matched me to, despite my thinking to go lighter; she was right) and the eye liner pencil that she made sure I was okay with sharpening. Because we both now know I am lazy. Listen. I live in New York City. Two blocks from a Sephora. Twice a year I come to L.A. and I always stop at this MN studio to see what's new and what I need. Check it out. I know way too much about makeup and skincare -- and laziness. I don't want to own tons of cosmetics. I just want what works. Ask Nancy to help you. You'll be glad. read more

I am a regular customer and I love all the ladies at merle norman, so it was a no brainer when it came time to pick someone to do makeup for my wedding. My wedding was Sunday June 10, 2012 and the ladies opened up special so that 11 of us (bridal party & family) could all have our makeup done for the wedding. They did a beautiful job on all of us- we all stayed fresh and lovely looking the whole evening. Chris did my bridal makeup and she was SO helpful and attentive. We did two makeup trials before the day of and when it was the wedding day she made me look just like I had always envisioned on my wedding day. Thank you ladies! I would recommend them in a heartbeat to anyone who needs day to day makeup or special event makeup! read more

Very friendly and knowledgeable staff. Nancy in particular was most helpful and patient with me during my first visit to a Merle Norman store. They also have other items that would make great gifts! read more

This store is my favorite ever! I know that Merle Norman tends to market themselves to the more mature female market but I am 21-years-old and will not go elsewhere. MN make-up is seriously the best, and always goes on smooth and doesn't rub off. The women that work at this particular Montrose store are so friendly and kind, and they always remember their customers. I highly recommend this branch! read more

These is a treasure in Montrose. I have shopped her as an industry makeup artist for years. When I can't get in they help me over the phone and ship to me. The gals that work at this location are a delight to visit. They always have great suggestions and alot of patience. Each time I stop in, I feel like I'm playing makeup with girlfriends! read more

I've been going to this Merle Norman for 13 years. And I'm only 26! :) I got my first make up here and have been continuing to go here ever since. I love everyone here and the make up is really great. read more

This place is great! The owner and the staff are so amazing and attentive. They helped me put together my make-up for my wedding. Their make-up is reasonably priced and extremely high quality. Parking on the street is also easy. I am now a regular customer and I love getting my make-up done for all special occasions! read more

I visited this store last week in search of a good under-eye concealer. The lady who served me was excellent, she searched for an applicator similar to the one that would actually come in the tube so that I would know exactly what to expect when I got home and tried it out for myself. I don't think I've ever had that type of attention to detail at a department store, there they have access to a wide range of specialty brushes which they use to apply their products, that don't come with the product you purchase so when you get home and try it you have to use a different method of application which can totally change how the makeup looks. So I really appreciated her attention to that detail. After visiting the store I read online that Merle Norman was marketed to an older client base, i.e. women in their fifties and older (I'm in my early forties), but in the store the makeup and other products looked really good, fresh, and not 'old' at all. The under-eye concealer I got ($24 approx.) conceals the blue-ish tones around the inside of my eye and the blu-ish colouring under also. I apply my foundation over this and I could honestly see a big difference. The lady also gave me a sample of an eye-cream with SPF15. It's really, really, good and lets the concealer glide on and stay put all day. I'll definitely go back to get a jar of that and try out more of their products. read more

I have been getting makeup from Merle Norman in Montrose since I started wearing makeup. Kim and Kris are fantastic They did my makeup for my prom almost 10 years ago, as well as did a trial run for my wedding recently. (Wedding was out of town, so having them do it would have been impossible.) I am not extremely skilled when it comes to make up application and tend to not wear a tons of makeup everyday. They have always been able to help me find things that would be easy for me to apply. Anytime I have questions about anything, they always take time to make sure I get them answered. They will take care of any of your skin care needs and make you look great in the process! I don't even live in the area anymore, but I wouldn't go anywhere else for makeup and skin care products. read more

New to area and went to store for some foundation. The service was great and the selection was to my liking. I am glad to find a local beauty store with great service and products. read more

I took a teenage friend to the store to buy and sample makeup for the first time and they refused to see her as a serious consumer, which is unfortunate because she had quite a bit of money to spend. After they refused to help her we left. read more

I am a long-time user of Merle Norman cosmetics and I love it....however, I do want to register my complaint. Today when I went to my favorite MN studio to purchase "Total Finish Compact Make-up"...much to my displeasure, I see you have reduced the amount of product from .80 oz to .55oz and raised the price almost $5.00. So we, your loyal customers are paying MORE for LESS. In a time when money is tight, I personally think THAT STINKS!!!!! Come on "MN", give us a break! read more

I've been a customer for 2 decades. I have my favorite Merle Norman cosmetics and I usually just pop in and pick them up. I'm always happy and the service is warm and efficient. My skin seemed to be changing and the foundation wasn't looking as I wanted. For the first time ever I asked Kris to do my makeup - made an appointment. She was SO helpful, and the result was great - she had done her homework. Kris suggested a new foundation color, and used a primer that successfully covered my rosacia. I picked up a few pointers on other things too. She did not oversell products - in fact the opposite - I was able to exchange a compact of the old color I had recently purchased for the new. This is the kind of care and service that you expect from a family owned business. read more