Very sketchy company. Advertised a product online, complete with a picture and description. It's a discontinued product and hard to find online, so when I find it, I buy more than one tube. The packaging of the product I ordered is pink and the product is a creme. What they sent me was packaged in black, and a gel. Asked to return it with prepaid shipping on them. They refused. They then changed their story three times. Clearly a bait and switch. Provided pictures of what they had on their website, and how the product they sent me differed. Asked three different ways to do the right thing and they refused. Told them I'd be writing a review and here it is. There are lots of reputable places to buy beauty products. After going through this with them, I did find an online store which carried the product I had ordered from GP Beauty, and will receive it in a couple days. GP Beauty is not reputable. read more

They have everything here, no point to go to cvs or Walgreens because they have it all! They carry eyelashes, hair , accessories, makeup, nail polish, and the girls who work here are nice. They do eyebrows on the second floor and I want to go see them for it ! Right by Whole Foods read more

This business overcharged me and when I showed them proof and thy had cameras, they refused to make it right. They are overpriced and have limited stock. I usually go to Sally's Beauty Supply , but was in a hurry and stopped by Glenpro. What a big mistake. Do not shop here. read more

I love this store ! I went in as my first time and they have everything here ! The staff is amazing , they are very helpful and knowledgeable. 2 girls that were there both helped me out a lot since I went in there not knowing what color to buy since it was my first time coloring my hair . They were both super helpful and so kind and friendly ! 10/10 . I can't wait to go back and shop for more . read more

Horrible place, the chubby lady with black hair is very rude unprofessional horrible service everything is old. You buy one thing that is expired or doesn't work there very rude about it and they don't take it back. read more

Worst place to buy hair products. A few times the shampoo seemed old or even mixed with water--I have no idea what it was. The staff is super unprofessional, especially the lady with black hair. Very rude and unprofessional. read more

Poor customer service the product was expired i brought it back they didnt even do a return of amy kind!

I love this place they're always so helpful. They know everything they need to know about my hair. Nerly is the best. She is such an expert always so pleasant and happy to see me. If you ever pay a visit here, make sure you ask for her. read more

Glenpro Beauty Center - Cosmetics & Beauty Supply Near Me - Glendale, California

This is my favorite beauty supply store. They have a huge selection of makeup, hair dyes, hair care, nail polish, beauty products, hair and face care and the employees are always so helpful. I went in today for a recommendation on hair color, and Caette and Nerly were super kind and helpful, and my hair turned out amazing!!! Highly recommend. read more

Sela and Alees were amazing. My shampoo was drying out my hair and they allowed an easy exchange. Ive been coming here for over a decade and everyone has always been very nice and accommodating. They have a wide variety of products and great lines for hair care. Hasmik is also upstairs she does amazing waxing, never disappoints. Thank you -J read more

We have been going to GlenPro for years and we have always received excellent service. I always find cool makeup products at this location. Colette is an amazing clerk at this location, she is amazing at customer service and super patient. The pricing of their products is great and the workers are extremely helpful when it comes to finding the products you want. If you're in the area definitely stop by you won't be disappointed. read more

This is hands down one of THE BEST beauty supply shops around. I have been coming to this location for almost a decade. They always carry the HIGHEST quality products with a broad selection. Beyond the store itself I have ALWAYS encountered phenomenal customer service here. The staff are always friendly and extremely helpful. I am so lucky to always happen to see Collette or Nelly or both associates together help me. Not only are they incredibly nice, pleasant and welcoming but they are knowledgeable about their products and always give the best advice. I'm one to ask many many questions they are always so patient and thorough to ease my mind . These women are incredible! I come about once a month and am never disappointed. Highly recommend this beauty shop! read more

Last week I decided since its Spring, I should finally brush my hair or something. My flat iron got ruined so I admittedly rushed here to purchase a new flat iron w/out googling first. I purchased a Bio Ionic GoldPro Flat iron for $170 + tax. That sounded like a lot of money since I am not an instagram model and have no plans to be one. In an effort of time, I went with it nevertheless. Today I was googling instructions to use it correctly & popped up that thebeautypalace.com is selling it for $69!!! Amazon is selling it for $89 (NO its not used) Walmart.com is $76.02 (who knew they had a website?!) Macy's $110 This place must be super desperate for money & no respect for their female, small town clientele. This is GLENDALE. Not RODEO Drive. They dont take returns and will likely not refund me the difference in good faith. Oh well... BEWARE, before purchasing anything from here- google first! read more

Took my mom here and Colette was great at helping guy buy products for her. She was very patient.

Once I bought wella shampoo but he formula looked strange for whatever reason and smell was slightly different and the package was slightly had damage marks so I will never do shopping from there read more

The customer service was excellent! Colette and Nerly helped me out with products. The store is huge and has a large variety of hair products ! Thank you for serving our community! read more

Have wanted to go to this location for a long while and when the South Pasadena store closed have finally made it this past weekend for a visit. Large shop with ease of access and Colette in particular was so very helpful as Nery was going off for her lunch and did not have much time with her except her greeting and later good bye!! Yes I stayed that long and will return!! Thank you...miss the owner and my SP store that I was a customer at for decades!! Appreciate your dedication to the community to keep us beautifulerrrrrrr!! read more

It's too bad for this business. An establish beauty supply store in glendale, after shopping here for the first time in years, I understand why they have a 3 star rating. Yelpers have the accurate rating for this place. They get 2 stars from me today 1 for convenient location 1 for having the supply I needed. But the overall store is sadly rundown and after shopping here today I understood why. Prior to shopping I asked the cashier if they offer discounts for professionals. She said yes and began putting my information in. I showed her proof of my license and she said that I would need to bring a copy of my license next time. She said she put me in the system which made me believe that I would be honored the discount. I proceeded my shopping and purchased more than I needed simply because she made me believe I was getting my professional discount. At the end of checkout she did not. I noticed this after I finished paying then checked my receipt. I want the store owner to understand this type of customer service is very misleading. This does not make me want to shop or support a store like this. As a beauty salon owner my advice to this owner is to revamp the business. They need a more presentable displays and supplies. And full training on their staff to better their customer service. Good luck to this business. read more

Just walked in earlier this evening and had the most pleasant customer service from a young Lady. Nasir I think her name was she was so helpful. I had not done my own hair since college 28 years ago. I showed her a picture of what I wanted and she knew exactly what I needed. Super helpful and prices were reasonable. read more

Alees was absolutely wonderful! She had amazing customer service and was very patient, kind, and knowledgeable. She helped me with all my questions and is a very bright and charismatic girl. Just had to let the manager know great job adding her to the team! read more

Alees is so sweet and kind. Honestly she was so patient and helpful, just an amazing person. Immediately after going into the store I was greeted with a very warm and friendly smile. She had such a positive attitude and bubbly personality, and seemed so genuine, compassionate and caring. Honestly the owners of this store are lucky to have her and I hope she's there every time I come to visit!! read more

I went to the store looking for some products and Colette was very helpful and nice I wi

Thank you Colette for always Helping me find the right product. I will definitely come back!

I always find what I need from Glenpro! Colette is so sweet and helpful! She helped me find everything I needed and was so kind. Definitely come here!! read more

BEWARE OF THEIR BUSINESS PRACTICES!!! I've been a customer for over 20 years. The selection has diminished a great deal and prices are on the high end compared to other stores but I know they carry what I want so I decided to stick with them. The disturbing part of my visit here today is that they refused to accept a valid store coupon with no reason given. I've had an issue with this in the past but the manager at the time told me they had to accept it since it was a valid coupon and had no expiration date. I will be taking my business elsewhere and letting all my friends know about the shady practices. Is this even legal? I guess that will be a question the Better Business Bureau can answer. read more

This place used to be ok. They had stock, nice staff who were helpful, the owner was around and made suggestions, and I liked shopping there. It has gone downhill, and is now horrible, horrible, horrible. The staff are incredibly rude, unhelpful, clearly hate working there, and there is almost no inventory. The testers are broken so you are unable to see the colors of the products. The inventory is so low that you have no choices between brands. There are almost no mirrors in the store, and the salespeople don't care to assist and are unwilling to provide the least bit of help. I drove to La Cresenta to Han's, had lots of help, lots of choices, and a pleasant experience. I will never return to GlenPro. read more

I followed Hasmik over here from the now closed Nail Forum. My brows were in a state of dismay until she contacted me with her new location - and I glad she did. Hasmik is the only person I fully trust with my brows. She works cleanly and precisely, the end result being a lovely natural look. I don't have the best brows, they are rather sparse and short, but Hasmik does her magic on them nonetheless. Just a note that unlike at Nail Forum, this place is cash only. Head start upstairs and past the nail stations. There is 24 minute street parking out front, a small lot, and parking on side streets as well. read more

Bought some Schwartzkopf toner in Steel Blue today. Just what I needed to tame the yellow in my hair. The very nice young lady who helped me was very nice and pointed me in the right direction. My hair came out great. They are also pet friendly. Thanks Glenpro! read more

HAIR PRODUCTS & ETC... accessories... I remember coming here a long time ago... and recently I went in, they are even more organized than before. They carry all types of hair products and hair extensions... yet do know... select SALON EXCLUSIVE items are not carried here... since they are licensed to particular salons who will carry them. Otherwise... prices are okay and the service was great (considering what I wanted, they showed me various items) which would do the job. B+ 4 Stars read more

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My sister has been coming here for years. For some reason she loves it. As they don't allow customers to use the bathroom any more, I ended up walking over to Whole Foods to use the restroom. This took away from actually shopping at this store. By the time I got back, my sister was done and I only had time to get one eye shadow. If my sis drags me here again, I guess I'll come back. But not really looking forward. read more

This place has made such a vast improvement from five years ago. Anytime I need something that isn't going to cost me an arm and a leg I'll come here. They have tons of hair care products and all those go to's to get your hair whatever color you'd like. I most recently purchased bleach and hot pink hair color and I am in love. Thanks Glenpro! Parking is easily accessible on the street or on the side of the business. I have never had any problem finding parking here. read more

yes i shop for stuff at a Beauty Supply place for lack of a better name. But where else to buy face stuff, shampoo, combs, hair conditioner, etc?? The days of using bar soap on my hair or buying products from the corner market are long long over for both men and women. They have good prices here and they are very close to where i live. I also have a better than 20 year business relationship with this place. I have noticed that a few years ago they changed ownership hands and the service seemed to go up. I like that when i enter the shop i get glommed upon pretty quickly. In other words service is fast and personal. The service people are young (of course who else would work here?) and probably used to only dealing with women and therefore when i enter they probably wonder: "why is this dude in here.?" A couple of years ago i asked one of the sales people about the lack of men in the store and was told that men usually buy in the evenings and on the weekends. Hey we are in a world now in which Dudes spend as much money on these types of products than do women. Now of course we have Amazon with which to compare Glenpro's pricing. And pretty much on a regular basis Glenpro comes out the winner. They offer special services here which i have never availed myself: eyebrow, make up, hair services. Check this place out: prices and service is above board. read more

Glenpro Beauty Center - aisles of good stuff - Cosmetics & Beauty Supply Near Me - Glendale, California

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Pro: They have a wide range of haircare products. Con: They are ridiculously expensive, and charged me full price for a sale item. The parking lot is also very small, even for The Shire's standards. read more

I've been going here for years. I've always been greeted friendly and asked if I needed help. I've never had any issues and if i had questions, well they were answered. I'm part of their loyal program and always seem to get 5 dollar coupons. unsure who everyone's been dealing with but I'm left alone when I know what I want and am greeted with answers when I have questions. see yall soon! read more

We've been buying hair products from them for years now - salon quality hair dye (before I went to a professional), hairspray, conditioner, shampoo, hair oil, and at one point skincare. They carry brands that a lot of places don't like Kenra, Enjoy, and Suavecita. I usually walk in knowing what I want, but they're always happy to help if I'm not sure what I'm looking for (their suggestion to mix two manic panic colors for a set of extensions to match my haircolor at the time was spot on - I'm still amazed by how well the end result matched the sherbert my colorist did for me). They also have a solid variety of fake eyelashes. Who doesn't love a good fake eyelash? The taller the lashes, the closer to God, right? read more

Just came in after a dentist's appointment earlier today. My mom needed a couple of new shades of lipstick so we decided to stop by. Just wanted to let everyone know that the customer service here and quality of products is superior! I always leave happy . Cynthia helped me out today; from her pink hair to her welcoming smile she made me forget about ever being at the dentist's office! We ended up finding everything we needed plus I picked out a couple of shades of lipstick I needed as well. Everyone here is so welcoming and kind! So happy to have met Cynthia! Thanks Glenpro for bringing on such great people who are truly enthusiastic to help! P.S. Cynthia deserves a raise!! read more

This used to be a fun beauty supply shop! I don't know if it's new owners or what but the last few times I have been in this store they followed us around and harassed us until we gave up and left. Maybe it's just for Armenians who speak the language. I had several items in my hands and the sales lady was coming unglued because I was walking around with them. I have been shopping here for years and I told her she even waited on me in the past. She said she was watching us because she didn't want anything stolen. Not sure how I would do that with shampoo and conditioner bottles and brushes and nail supplies since I had no bag just my wallet.... Whatever I will shop elsewhere. read more

I come here all the time.. Hillary is one of the workers I go to because she is friendly & very knowledgeable. She always answers all my questions & never lets me down ... read more

So this place is shit! My sister and mom went in here yesterday and perched over 200$ worth of hair extensions for my sisters 40th birthday. They told her she would be able to dye the hair to match her hair. We took it home and dyed it over 3 times and unfortunately all the blonde streaks in the extensions did not take the hair dye. The hair is fake!!! Although it says 100% real!! We went back to the store to see if we could exchange them at least and NOPE 115$ down the drain! Happy 40th to my sister! So depressing! read more

Avoid this place at all costs. I'm honestly not sure how they even maintain a high star average as I suspect the reviews may be bs and not actual customer ones, since every time Ive had to go in here to purchase something Ive been the ONLY customer in the store, literally almost every time. The only perk this place has is that they are in a central location of Glendale and open on weekends, otherwise customer service is clearly not a priority for them. I made a mistake and purchased the wrong volume level of peroxide. At checkout when the tall girl at the front asked me if I wanted a receipt I opted not to get one as I always purchase the same products and didn't think I would make a mistake this time. When I got home and realized the volume level was wrong, I called the store (maybe not even 15 min after the purchase was made) and the rude sales clerk said that there was nothing she could do about the issue, all I wanted to do was go back to the store and get the same brand in the lower level, the most basic swap there is. Not an exchange for another product, not a refund, literally just the same product in a lower volume level. Maybe next time tell the customer when you ask if they want a receipt that there is literally nothing they can do if they make a minor error like I did. The clerk who was also the one who did the transaction assured me that she would not be able to do anything as she supposedly wouldn't remember me because "20 people may have walked in within the 15 minute timeframe that I left the store and realized my error." I was the ONLY person in the store, I even told her "you were the one that helped me, the tall girl with the black sweater," and she continued to refuse. Unless you have dementia or some kind of neurological issue theres no way you wouldn't be able to attend to a customer who was the only one in the store at the time of purchase and called within 15 minutes of purchase. They are awful and clearly the management is just as ignorant as the employees they hire. Take your business elsewhere, as I always will moving forward. There is a reason why there is never any customers in this store! Also they markup their prices at least 15-20% higher than most other local Beauty Supply stores in the area. read more