I have been a client here since they opened in 2005 and consider my storage part of my rent. Fifteen years of paying storage, most people think I'm nuts. But - In a town where there is no parking, - I see my unit much like a garage. I absolutely cannot live without it. I moved to Sacramento for my job and didn't know anyone. I had no place to store my things and was still looking for an apartment. I saw these units with all the cameras and the alarms and knew it was a bit pricey - but you know what? This is all my stuff. I can't lose it by storing it in some cheap, outside container with no surveillance. Not once have I ever thought that I made the wrong choice. In 2015, I had to go out of Country for 14 months and was worried about leaving my storage for so long - to which Gus and Sara said - "we got you" - and six months into my relocation, the flooding happened all over the County - and Sara called me. "Don't worry, the creek is high but we are dry"... and they kept me updated with emails and voicemails. Two years later, I came home to everything exactly how I'd left it. I even paid a year in advance and saved a month's rent! There is NO FEELING like being away from home for years - and coming back, to the place where everything you own has been locked up in a square space behind a rollup door - and you roll that door up to see that it's all exactly as you left it. Your life is safe and sound and you can just pick up and move forward without any worries. This is why I've been a customer for 15 years. I know I'm not an easy client but I know that these people do a fantastic job and that it's not always followed up with gratitude. Thank you Dave, Laura, Sara, Gus, Gaby and everyone in between for always being on top of your game - and for reminding me that I made the right choice all those years ago. Mary Franklin R3 Industrial Sacramento CA read more

I can't imagine anyone going to another storage facility when places like the Security Public Storage on Franklin in Sacramento exists. The facility is fantastic! It's climate controlled, kept so clean, absolutely secure, alarms everywhere, and really run very well and obviously organized. I think it also has THE MOST competitive prices for all that is offered and available. But the best part about this facility in particular is the management. Alex and Krystal personally took the time to attend to issues that I was having. They are very professional and courteous and so incredibly helpful. I have had my storage at this facility since end of 2010, when it was under different management. And I really would not use a different one, especially with Alex and Krystal coming on board. I think I can safely assure any reader of this review that they will really be pleased for choosing this particular storage facility. read more

We phoned and made plans to store my sister's household items prior to arriving at this facility. We selected this site due to its close proximity to her new residence. GPS routed us onto a different access driveway but the manager came outside and stayed on the phone, guiding us right to the office. I was pleased to see the surrounding area neat and clean. We had special circumstances when finishing up the contract but the managers assured us a name change would be possible whenever we were ready. Everything was handled very professionally and we left confident that all of our concerns were in good order. read more

I was looking for a storage unit and I had called several places and the prices were high but more so the customer service. Security Public Storage units go so quick but I was able to finally reserve a unit online and I was excited. However, the real kicker was the amazing couple that worked in the office the day I came in to complete my paperwork and finalize my unit were so sweet and they made sure I had all the necessary information about my unit, took me to the unit and I believe that people who deal with the public face to face or on the phone should have wonderful customer service, and this place did. read more

This is a pretty decent storage facility. it's inside temperature is always comfortable no matter what the weather condition outside. even though they may not give you any love on a late payment. Meaning if you're over a month late on a payment, your not getting in your storage unit at all. Not even if you've been a customer for three years. However; they are very helpful in other areas and extremely polite. The facility is also very clean. One of the best storage facilities I've experienced. I do wish they would extend their hours of operation for us working people though. read more

Don't confuse Security Public Storage with Public Storage. I have nothing but good things to say about Security Public Storage. Both times that I've used their service I got a discount, found the place clean, the employees courteous and professional. It's my go stop for storage. Plus it's right by the freeway which makes it easily accessible. Recently I rented a unit for my granddaughter. She was happy with the discount rate for six months. And Josh was very kind to us. The place also is well managed in terms of security. I highly recommend Security Public Storage. read more

I've been a customer at this location for 10yrs and have had my fair share of ups and downs with staffing and the facility. The current management team is great; very professional and assistive. However, the constant rate increases are upsetting, especially when there isn't any changes or upgrades being made in the facility. The entrance on the side of the building hasn't been fixed in almost 2 years which makes access to my unit a little more difficult. I am disabled and have to go all the way around, inside the building to get in and out of my unit. read more

I've known these two managers, ambrosia and stanley.Since they were at the fruitridge location i remember when they first started that location was in need of help.They turned that store completely around.I'm talking 360 i was sad when they left to go work at the franklin location.I know they're still doing an amazing job.That's why i'm writing this cuz.I came to visit them and i'm actually going to be running here soon.I recommend this site on franklin boulevard.Because the managers make you feel like family.Thank you jose noriega read more

I would give zero stars if I could. Do not get any storage unit from this storage facility if you want peace of mind. If you want to invite chaos( chaos is defined as a state of utter confusion. Please take that in for a second) in your life rent here, if not keep looking for another storage facility. Laughing and showing no emotion for a person who has experienced a traumatic life experience such as the death of a baby is wickedness. Do not rent from this storage facility. read more

This location has been nothing less than amazing. The managers are always friendly and extremely helpful. Find ways to help you save money on a space. I've had many circumstances in my life that require me to need a storage facility. Off and on. But the facility I will always go to as long as I'm in town. Will be this specific location of Security Public Storage. Always clean. Hand carts available. Alarm ready units. I'd recommend to anyone who needs a storage facility. read more

it really is a great place to store your things climate controlled out of the elements clean as pie staff that is over the top helpful with a kind of want to do for you any little thing to make you happy that is why im writing this review not because they offer clients a minimal discount cuz i dont know computers and didnt get to do a post last month yet leaving me here still raving about this place laura r #712 read more

I have been storing with Security Public Storage for a while now. They are GREAT! I know that my things are protected. The have a GREAT security System. What I love about it is that you can drive right into the facility, so you are out of this terrible weather. And that my unit is individually alarmed. And they even include Insurance in their rates. I love this place, i know that my things are safe and secured! read more

7301 Franklin Blvd, Sacramento I love this place, I am here for 3 years and more I just don't want to go anywhere else. I love it because staff here are very friendly and I don't have to worry about getting wet during rainy day or getting hot during summer because the storage are inside the building. It's so convenient to where I live too. Please come and check this place out you might like it. Rodijah Ahmach read more

Lasey is such a kind and generous worker. She made my visit absolutely pleasurable and never tried to rush me when I was indecisive about which storage unit that I wanted to get. As long as she's there, I'd thoroughly advise anyone coming in to look for the right storage facility for them to go to Security Public Storage and make sure they see Lasey. Thank you Lasey! read more

I visited my storage unit over the weekend and was not able to figure out the lock. This is the 3rd time. The staff had no problem in assisting me to access my unit even though this is always my issue. I probably could find a cheaper storage but I would not have the security and wonderful customer service i constantly receive. Jacqueline D. read more

The storage units at this location are great in size and the high roofs make it easy to stack things high and get everything in. The service is amazing and they truly want to make your business and experience a positive one! I'm definitely happy with my services and I would recommend them to anyone looking for quality storage units! read more

My dad stores his items at this property hes been there for awhile. Anyways I had some questions so I went to the office the girls there were so helpful they answered all my questions and the we're very professional . it's really hard to find good customer service these days. Thank u very much Tina and yesenia for all u r help read more

Stanley and Ambrosia are a top notch team with some of the best customer service i have gotten at a storage facility by far. I love the holiday decor in the office, makes it feel homey and not corporate. Once you go out on the property you'll see it's all business and a very clean one at that! Keep up the great work read more

I have been using Security Public Storage for over 5 years and I am happy to say that it is the best public storage that I have ever used. It has very easy access and my belongings are safe and secure. Thank you Security Public Storage for keep my belongings safe and providing such friendly service.......... read more