First I'd like to thank Zona the manager of this facility on Gerber. She's the best! She's always…read morebeen so helpful and went beyond in helping us from the first day we came in to rent a unit to our check out date . Her kindness and thoughtfulness always made us feel welcomed and comfortable coming in. I recommend this storage facility and thank you for everything you did for us! Adam & Gina Madrigal

Amazing place to keep your items. Safe and secured. Zona did an amazing job helping us and is…read morealways ready to help. She's a very proactive manager and stays in contacts with her tents when they need a follow up.

Great storage facility--clean, well-maintained, and secure. I rented a unit here for over 10 months…read moreand only moved out after the rent increased to double of the initial 6-month promotional rate. I suspect that's how they operate. They lure you in with a dirt cheap promotional rate, then at the 6 month mark, they literally double your rate and hope you're too lazy to move your stuff. The location is convenient, close to the freeway, and the driveways inside are wide and easy to navigate. If I ever need storage again, I'd definitely consider coming back for short term storage.

I'd give zero stars if I could. What a bait and switch! Very easy to sign up but just a few mo the…read morelater the rent is going up an enormous amount! Just do t donut. There are lots of more reputable places.

I would give these guys a minus 5 Stars if I could. Don't waste your time or your money…read more On April 29 I reserved a space for my trailer for a month. I reserved a 35' gravel space for $175.00 per month. When I arrived to drop it off I was directed all the way around and to a small gravel lot near a bunch of trees. I was assigned space G78. The space was covered with tree limbs that had to be moved before I attempted to back my trailer into the space. Myself and the gentleman from S&J moved the limbs and he headed back to the office. There was a trailer on one side and a massive RV on the other. I attempted a few times but decided rather than risk damaging my property or someone else's I would tell the gentleman who assigned me the space I wasn't going to be able to fit my trailer. He agreed the huge RV was parked at an angle and wasn't offering me enough room. He was looking for another space to assign me. He was on the phone for about 30 minutes and it was close to an hour before he assigned me G66. I was able to park my trailer and left it for a month. The gentleman I was dealing with told me he would credit me back the $25.00 Setup Fee I was charged when I reserved online. I received a confirmation their system telling me I had a -&25.00 balance on my account as a result of the credit. I picked up my trailer on May 29. There was still the $25.00 credit there until I sent an email and asked about it. The person who responded to my email changed the details in the account and removed the $25.00 credit. He told me: "We accommodated you - it is not our policy to give credit just because the guy next to the spot we assigned blocked your spot We immediately gave you another spot - who did you talk to - as no one other than the owner can give credit authorization - and this is not a situation where we credit you" Just don't bother! You can find a suitable storage facility that won't tell you one thing and then take it back. It's not about the $25.00. It's about a company who simply doesn't give a crap about the people who chose to patronize them. I was given a credit. After a month you took it away and removed it from my account.

Helpful staff. Rented a trailer from here probably 7-8 times over the last few years and it's…read morequick, convenient and easy to do with a reservation. And it's very affordable too. Great value for what they provide.

EZ Storage in Elk Grove is one of the best storage, regardless of location, service, or…read morecleanliness. The storage is next to Hwy-99, not far from the Sheldon exit on the west side of the freeway. Super easy to get in and out of the storage. They do not only have storage units. They have RVs and boat storage in this location too! However, no covered spaces for RVs or boats. The main storage building is two stories. The upper-level units are very reasonably priced if you don't have large items moving in and out all the time. You can get a decent price storage unit in this location. Save lots of money over a more extended period of time.

The service was exemplary and kind. Kerima (Rema) is an expert at this property! Location is safe,…read morethe property impressive with cleanliness.

We have a storage space here. The process was seamless and overall just easy and convenient…read more The managers are constantly surveying the area, I appreciate that security level. Signing up was easy peasy and they were by far the nicest people I've spoken to. They're always offering promotions so make sure you ask about those!

There's snakes, mice, and lots of spiders in the storage units. And the Manager is super…read moreunprofessional scheduling her washer delivery during a business meeting.

I had a really disappointing experience renting storage space here. We were suddenly kicked out…read morebecause someone allegedly left weed in or near our storage area -- something that was absolutely not done by us. We have no idea what happened or how it got there, but the way the situation was handled was honestly insane. There was no real discussion, no clear proof presented, and we were treated as if we were automatically responsible for something we didn't do. As paying customers, it was extremely frustrating and stressful to be removed over an issue that wasn't ours. I would be very cautious renting here, because it seems like you can be held accountable for things outside of your control.

I have had a horrible customer service experience with Courtney on this property and Abby the…read moredistrict manager. I do not have full use of my storage unit and they have done nothing to accommodate my requests for lighting inside my unit even though it was included in the price point for my unit and location. I have dealt with nasty attitudes from them, snarky remarks, and an outright refusal to accept accountability from this business. BUYER BEWARE!! Look elsewhere to store your things...they aren't worth the headache!!

Great prices for their storage spaces! The facility is super clean, there's plenty of size options…read moreto choose from. Tabitha was very helpful in helping me decide on which size to get based on my needs. They have surveillance at all times and staff are super friendly. They have wonderful promos and referral incentives. I definitely recommend.

Great people welcome you at front desk; knowledgeable and willing to walk you through. Place is new…read morewith air conditioning, bathrooms, camera, gated. Offer a varied size of spaces. Affordable price for units.