Great people welcome you at front desk; knowledgeable and willing to walk you through. Place is new…read morewith air conditioning, bathrooms, camera, gated. Offer a varied size of spaces. Affordable price for units.

Easy set up, kind manager, clean facility with a lot of options. I definitely recommend this…read morestorage facility over others in the area.

My wife and I have been with harbour point storage for a few years now and since the beginning…read moreMichelle has been welcoming and kind still is to this day. Very lucky to have met her. Her professionalism is very much appreciated!

We have a storage space here. The process was seamless and overall just easy and convenient…read more The managers are constantly surveying the area, I appreciate that security level. Signing up was easy peasy and they were by far the nicest people I've spoken to. They're always offering promotions so make sure you ask about those!

I am so sad to see this place go. I have stored our trailer here for over 6 yrs with no issues…read morewhatsoever. Very secure place, friendly staff/owners. Extremely clean facility. Price was fair so great value.

Still poor service. a friend called and asked about a space and the woman was rude, short, and…read morecurt. no need to push business away buT they do that well at this location... proceed with caustic caution. y

I would give these guys a minus 5 Stars if I could. Don't waste your time or your money…read more On April 29 I reserved a space for my trailer for a month. I reserved a 35' gravel space for $175.00 per month. When I arrived to drop it off I was directed all the way around and to a small gravel lot near a bunch of trees. I was assigned space G78. The space was covered with tree limbs that had to be moved before I attempted to back my trailer into the space. Myself and the gentleman from S&J moved the limbs and he headed back to the office. There was a trailer on one side and a massive RV on the other. I attempted a few times but decided rather than risk damaging my property or someone else's I would tell the gentleman who assigned me the space I wasn't going to be able to fit my trailer. He agreed the huge RV was parked at an angle and wasn't offering me enough room. He was looking for another space to assign me. He was on the phone for about 30 minutes and it was close to an hour before he assigned me G66. I was able to park my trailer and left it for a month. The gentleman I was dealing with told me he would credit me back the $25.00 Setup Fee I was charged when I reserved online. I received a confirmation their system telling me I had a -&25.00 balance on my account as a result of the credit. I picked up my trailer on May 29. There was still the $25.00 credit there until I sent an email and asked about it. The person who responded to my email changed the details in the account and removed the $25.00 credit. He told me: "We accommodated you - it is not our policy to give credit just because the guy next to the spot we assigned blocked your spot We immediately gave you another spot - who did you talk to - as no one other than the owner can give credit authorization - and this is not a situation where we credit you" Just don't bother! You can find a suitable storage facility that won't tell you one thing and then take it back. It's not about the $25.00. It's about a company who simply doesn't give a crap about the people who chose to patronize them. I was given a credit. After a month you took it away and removed it from my account.

Helpful staff. Rented a trailer from here probably 7-8 times over the last few years and it's…read morequick, convenient and easy to do with a reservation. And it's very affordable too. Great value for what they provide.

I absolutely love Trojan storage. I know it might be crazy loving a storage facility, but I love…read moreit. Since my first contact over the phone with them, they have been nothing but professional and courteous. Even when I am just stopping by my unit, they always smile and wave and ask how you're doing. The customer service is on point. On top of that, this is the most affordable and competitively priced facilities in the Elk Grove area. I don't know what they have going on now, but when I signed up they had a special going for $160 a month for a year. It goes up after that to be a little more comparable with other facilities, but for an entire year at least you can have the best price around and even after the year the price is about the same as everywhere else. If you are looking for something more short term you really have to come here, but even of you're looking do something long term, you won't be losing money and the service is worth it. The units are really clean, the grounds are very well maintained and clean, and the staff is just really great. I would highly recommend Trojan Storage. I was just at my unit today and it made me want to leave a review because it just makes me feel all warm and fuzzy inside.

Shopping around online for a climate controlled storage unit, I came across Trojan Storage. They…read morehad the size storage unit I wanted available and a great promotion for getting the first two month's rent 50% off. Only drawback is I had to buy a different kind of lock for their storage controlled units. But, its literally tamper proof and I feel my belongings are safe. The air conditioning is managed well and I feel my unit doesn't exceed 80°. The premises are kept very clean. Gated with many cameras. Great for the price and location. Jessica at the front desk is amazing at what she does. Professional, courteous and answered all my questions. Customer service at its finest. If you're looking for storage in Elk Grove, I highly recommend Trojan.

Updated to say that the manager called me this morning screaming about this review wanting to know…read morewhy and then proceeded to defend my abusive ex husband. This place is so unprofessional they take zero responsibility please do not waate your money. She didn't call to apologize she called to scream about the honest review I left I have screen shots and a recorded call. I'll be releasing them to socials They don't contact you until the bill is due after multiple promises claiming I'd be "contacted by the manager" she calls me once in 30 days and then I get some generic email saying that my stuff had been moved. While waiting on them to return my call and claims that they would call me back once they figured out how to do their job. My abusive ex husband put me in this situation violating 3 different ca civil codes and instead of assisting me or working with me as their potential new client since my property was left there without my permission they decided to maximize their profits. After weeks of being promised that I would get a call from the allegedly "one manager who would know how to go about this" and them not returning my calls and refusing to communicate with me I get an email. I've been given the run around and idk why because my communications with them have only been professional so far yet they still decided to screw me over. This place is a scam and they'll do anything for money. Renting out over priced units and then lying to customers. Every interaction was documented. I'm not okay because they took things from me that I had managed to hold onto for the last 30 years despite all the moves things that can't be replaced and were put there without my permission I can't actually access. I was told I'd be able to access my items but their lack of communication has made that literally impossible as I am 800 miles away. They knew that 30 days ago when we made first contact. That I had no tangible way of getting my property out of there quickly but they chose violence against a girl who is literally just trying to survive. The reason there are laws protecting victims of DV who try to leave is because they often leave their things behind when fleeing. I was unable to safely get my stuff and it wasn't a priority when I left. My safety was. So without my permission it was moved into a storage unit here at this location and then I was promised to be called and emailed for 4 weeks straight where the staff here led me on to believe I'd be getting a call by someone competent enough to transfer to my name so I could either take over that bill or come get my things. Neither one happened because they don't communicate. And they lie. So if you support that kind of deceptive and predatory behavior come on down they'd love to screw you over too

Stop doing unethical things. How is it legal to double the rent overnight we literally were only…read moreusing the company temporarily for a couple months and they changed our rent from 170 to 364.

Always clean facility was very helpful Melissa made my stay very cool. She always answers any…read morequestion I had with a smile on her face

Rent got doubled in a few months. Never got a notice that this would happen so I'm assuming it was…read morein the fine print. If you are planning on renting space here please take that into account.

For sure, it's a better option than many of the other storage companies around. Their business…read moremodel is to support the consumer by providing good service at an affordable rate. They don't over charge their customers with obscene prices and they don't lure customers in to later on raise prices on their storage fees. However, there are some challenges. They only have 2 carts available to customers. These carts are stored inside their office. If the office is closed , which it mostly is , despite office hours being posted, tuff luck! Bring your own cart or come back when they are open. Another thing that I have noticed is that the inside unit corridors aren't kept clean. This is an easy fix which a leaf blower can quickly remediate! No one wants to store their stuff in funky places. It's only been a few days , but I will update my review after the next 3 months.

I give In self storage facility 5 hearts as well as stars! I…read morehave used 8 different storage facilities in the last 30 years and by far the best in my book! Easy online payment,never had a problem.

Dustin is amazing!! So helpful kind, accommodating, efficient and understanding - went the extra…read moremile for me and another customer!! A hundred stars - Thank you Dustin and Public!!!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Today I went in to get some boxes since I'm moving and the manager helped me get my boxes to my car…read moreand was super friendly. 10/10 customer service. I will be back for my moving needs and will definitely recommend to my friends and family.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.