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    Extra Space Storage

    3.4 (25 reviews)
    Open 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

    Vehicle storage

    Extra Space Storage Photos

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    Lisa D.

    I have to disclaim this review with saying how incredible the staff is. They're always helpful, always smiling! BUT their rodent problem is out of control. SPOILER ALERT: most insurance policies classify rodent damage as exempt. None of this was covered under my renters insurance (USAA) nor the Extra Space Storage insurance that I purchased as a backup. After this summer's wildfires I visited my unit to grab winter clothes and found it covered in almost an inch of ash. There's a 1 ft gap in between the units and the roof, therefore if a unit was left open for an extended period of time during the fires, then all of the units in the building were damaged. As soon as I got past the ash, I noticed the rodent droppings all over my unit (I'm an OCD neat freak and have rented storage units before so i know the drill, there were zero food items, zero scented items, nothing). That 1ft gap connecting the units also allows bugs, mice, rats, etc. to run from unit to unit like it's a free for all. Once I started pulling apart the unit, I realized the extent of the damage: - the rodents had eaten through all of my vacuum sealed bags with my towels, curtains, and clothing inside and left urine and droppings inside or pulled out the items to use for a nest. - they ate through my wicker and hyacinth baskets, dining room chair legs and cloth seats, and urinated on luggage, which got into the stored clothing inside. - our Samsung washer doesn't seal tightly around the lid on the top, therefore the inside is covered in ash and the rodents figured out the light lid and made a waste receptacle of it. - other destroyed items include: unscented candles, box frame mattress, and almost $7k worth of items. If you're going to rent, maybe try one of the indoor, small units, it looked as though they were all individually encased, but inspect the heck out of it before you sign. Or you'll be $7k out, like me, right before you make a move across the country.

    Extra space storage

    I went in to pay my rent I had cash he told me that they haven't went to the bank and my repo se was ok I have him 200 hundred dollars for him to tell me he doesn't have $4 change and that it's not there responsibility to have change I'm a very rude way if it's not there job as a business to have change then who's is it he was very rude and unprofessional I will not recommend this place of business to anyone very rude.

    WE ARE OPEN! COME ON DOWN TO EXTRA SPACE!!!  WE Are O P E N!!

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    15 years ago

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    1 year ago

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    Emily S.

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    3 years ago

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    Emily S.

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    5 years ago

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    5 years ago

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    Emily S.

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    4 years ago

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    6 years ago

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    6 years ago

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    Emily S.

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    4 years ago

    Great storage facility. Clean, good price, and helpful staff. I would definitely recommend to family and friends.

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    Emily S.

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    9 years ago

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    7 years ago

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    Emily S.

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    4 years ago

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    11 years ago

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    11 years ago

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    7 years ago

    Very clean facility, Eric was very informative regarding my questions I had. The price is reasonable and very close to home to me!

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    Emily S.

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    9 years ago

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    16 years ago

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    7 years ago

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    10 years ago

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    14 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    PLEASE NOTE THIS REVIEW IS FOR THE FACILITY LOCATED AT 6900 FRANKLIN BLVD.

    Mentioned in 2 reviews

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    There's some things about this location itself that are mid but they had what I needed at the time…read moreI needed it, so I made do. The stars are for the two employees that stood out and made my experience amazing. Shot out to Quincy and Joe! Quincy checked me in and was super sweet and personable. She went above and beyond to make sure I had everything I needed and was set. The van itself was fine. It jerked at bit when it idled, wasn't the smoothest ride but I got everything moved to my new facility in one swoop! It was good on gas but I didn't go very far, just had limited time and wanted to knock it out in one trip. Legit spent $6 on gas which would've been wayyyy more in my guzzling truck lol. Joe checked me in and was super kind and human. Traffic is awful at this location certain times of day. I know this area too well and had forgotten. Know that going in, and they don't have parking at the location. Places like this you just expect to do what you gotta do, but standout stars like Quincy and Joe make it pleasant and the experience memorable.

    Propane filing denied for ridiculous reasons. Let me know if I'm wrong…read more The person said the tank had areas that looked "worn". Sure where the propane tank cover has run. Certainly not thinning the steel tank just rubbed the paint. Her response was "regulations say it can't be filled". What regulation?? The person giving the certification class said not to fill if tank appears damaged because "if you get in an accident and the tank explodes l'll get sued ". Really just weak excuses to not fill the tank. I'll drive farther and pay $0.04/gallon more!

    Extra Space Storage - selfstorage - Updated May 2026

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