I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

I had problems with connectivity in my backyard office and Enterprise Communications were able to…read moreresolve them easily. I explained the problem to them, and with a phone call and a few videos, they understood the problem immediately. Their solution was well considered and decently priced. I'd use them again for sure!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Brian is the owner provides awesome customer service. We been using Pro-Tech the last 5 years for…read moreour home alarm, video security camera, and Ethernet wiring.

Pro-techs is one of the few companies we could find that installs 3rd party cameras. We bought…read moreReolink wireless solar cameras for our community outdoor spaces to save on installation costs, and Brian and his team set them up easily. I deducted a star since I felt the sales rep wasted our time (it was very difficult to try to politely end the video call with him) by trying to tell us that consumer-grade cameras weren't going to meet our needs and he tried to upsell us by showing an unrealistic simulation of how fuzzy the images would look compared to their systems he wanted us to buy. Brian wasn't able to get one of our pre-existing wired professional camera system to work, and he dropped communication and delayed appointments by months several times while this was all happening, but I appreciate that he didn't charge us for this, so I'm just adding this as an FYI.

In the many years since my first review, I have been an ADT customer at 3 different properties. CA…read moreSecurity Pro continues to be top notch in all things, from communication to install and support. ADT continues to be a superior product, and they have kept up with the times. The new app and home features are outstanding. As an insurance agent, I will shout from the rooftops that an alarm system is a great deterrent that provides peace of mind, and often times a discount on a homeowners insurance policy. When I refer Kyle to my clients, he is very responsive. Sometimes we are on a short timeline, and I know we can always count on Kyle to get on it quickly. I trust him, and his team, completely.

We needed to set up an alarm system at the request from our insurance company. We called ADT and…read morewere lucky enough to reach Kyle which was very helpful and friendly. He set us up with a tech named Mario. Mario was very friendly and knowledgeable about the system and very patient with us. We highly recommend Kyle and Marlio. We would give them 10 stars if we could. George F

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Orkhan went above and beyond to help me at short notice. I had a major crisis protecting my…read morepremises during construction with break in's happening earlier in the week. The company that installed my ubiquity system left me high and dry in an absolute time of need. Orkhan was able to diagnose issues i was having with perimeter alerts and my alarm system and set up critical notifications. He understood my concerns and was a true partner in assisting me based on very specific requests. Needless to say, he will be taking over the management of my systems moving forward. I highly recommend him to all.

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

I would highly recommend Johal for the work. He helped me to install a Cat-6A cable run from my…read morebackdoor to garage. He is friendly and easy to deal with.

I had Johal Solutions out a couple times to do various work…read more First time, they installed some cameras I had. I had an idea of what I wanted to do and they helped me realize that my idea would be a fire hazard and a code violation. They suggested a safe way to do what I wanted and I am appreciative of their knowledge. The tech got everything installed and working without issue. The second time, the same tech came out to do some electrical work. He installed some exterior outlets and added some conduit to an area that was out of code. Everything works as expected and looks clean. He was knowledgeable, professional, and got the job done. I'll be going with Johal Solutions for any future security camera and electrical work I may have.

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Greg and his team at Smart Home Security Control have been amazing to us for nearly ten years…read more We've installed multiple cameras in our small business in Walnut Creek and haven't had a single issue. We recently updated our camera's to HD and his team worked fast, efficiently, and they're always willing to assist with any questions or concerns. The iDMSS phone app is the best feature, with crystal clear viewing and easy to navigate controls and playback. Thank you Smart Home, we can't wait to continue doing business with you!

I fully intended to go with another company but am I so glad and grateful that I found Greg and…read moreSmart Home Security Control instead! I had a couple of TV installation needs - one simple and one which was more complex.  A friend recommended a company he used which got good Yelp reviews.  So I was pretty much sold on that one.  But communication was lacking so I submitted a Yelp quote request for other businesses. Greg then reached out to me with specific questions to understand my needs and gave me options I never even considered.  He then asked if his installer Carl could drop by my home to make sure the installation was possible even before giving me a quote. The other businesses just sent me quotes which were vague and some of which were very expensive. Customer service and communication are so important especially for services in your own home.  Greg was involved every step of the way and invested in making sure I was getting what I wanted.  He answered all my questions promptly and in such a friendly manner.  Scheduling the installation appointment was a breeze.  On the day of installation Carl communicated with me about when he would arrive.  Carl was very professional and followed all COVID precautions.  His work was fantastic and I could tell he was experienced and dedicated to doing a good job.  He also installed a heavy wall hanging which I am pretty sure is a "menial task" for this company.  But they were kind enough to go the extra mile. I am very pleased with how everything turned out.  I had confidence in them from the beginning but until the job is complete, you never REALLY know.  Now you know - they are top notch.

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

These guys are awesome! A pleasure to work with, were willing to work with my budget, gave…read morepractical suggestions based on their experience, were incredibly prompt and punctual and responsive to my questions and concerns. So glad I found them.