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    SecurCare Self Storage

    3.7 (65 reviews)
    Closed 8:00 am - 6:00 pm

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    My boxes tucked behind a pillar in my rented storage space.
    Michael T.

    The folks who worked here were nice people and very helpful. The only issue I had was that the space I rented had a pillar in it, about a foot and a half in diameter, so I wasn't really getting the full size of the space I had paid for. Luckily, all the things I needed to store for our move was able to fit in the storage with some stacking. I'd appreciate it if All American would let customers know if there's impediments in their storage in the future. There's temporary parking in the the storage area, underground, for loading and unloading. There are also carts available for use as well, which is definitely handy, because the storage area is cavernous. Also, there isn't any air conditioning in the storage area, just fans because of electrical use (I believe that's what one employee told me.), so it can get hot and humid down there in the summer months. The location of the storage space is also pretty convenient, as it is near SDSU. The storage space is open and closed by certain hours, so there isn't 24hr access to your stuff. Other than that, the site seems pretty secure.

    Fairly high humidity

    TL;DR -- Flooding, rodents, slow elevators, unresponsive management. I give two stars because they do in fact offer secure storage spaces... the minimum expectation. But there are definitely problems. For example, apparently the facility had a flood last winter. I discovered this in the spring when I went in to dig up some of my stuff and found water-damaged items. I went to the office, where they claimed that they had notified customers by both mail and email about the flood. However, I never received either one. The manager seemed pretty unsympathetic and didn't offer anything in the way of solutions going forward. They did provide a claim form for compensation for damage to items, but it sounds like from reading other reviews here that it's basically a runaround. I'll update this review if they do make good on it. Also: The place is infested with rodents, which poop everywhere and chew into boxes; The storage levels are subterranean and the humidity down there is pretty high; The elevators are brutally slow, and one of the two of them has been out of service for months (unacknowledged by management); Substantial price hikes come randomly and with little warning; There's a shriek siren by the elevator outside that I think is for scaring away pigeons, but it is incredibly loud and piercing to the ears while you wait forever for the elevator to arrive. It's not pleasant. You can be sure that soon enough one of their customer service reps will respond to this review, explaining how I'm wrong and why nothing is their fault (the flood was the city's fault, not theirs, etc.). They seem to value future business over existing paying customers. Once they've got your money, don't expect a whole lot from them. The company seems to be a bit of a slumlord.

    Homeless sleeping at the storage facility
    K K.

    This is a storage facility caters to the homeless they camp out every night and during the day if you want your things stolen go ahead and store your stuff here the owner obviously does not care or about the neighborhood

    Packing supplies wall
    Amy M.

    JUST PURCHASED SHIPPING/PACKING SUPPLIES The front desk employee was so sweet and courteous. And an extra employee came out to help me carry the large boxes to my car. All of the supplies are reasonably priced (in my opinion.) Nevertheless, the staff was super friendly and it was a quick and easy trip!

    Xoch L.

    Great storage units. I needed one for a month and i got the perfect one. The prices are a little expensive but it is very secure. Cameras everywhere and units are undergrown. Service is outstanding. Mayra was amazing and help me with the whole process of getting the storage and then leaving it. They offer everything you need and more. The only complaint I have is how hot it gets in the storage units...very hot it's crazy. Melting time...bring water to stay fresh.

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    2 months ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Great service! Very accommodating to military folk. Had to leave town very fast and the units here were available.

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    StorAmerica M.

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    7 years ago

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    7 years ago

    This storage place is very helpful and easy way to store your stuff! Staff is very friendly and customer service is great!

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    17 years ago

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    11 years ago

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    10 years ago

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    Beth A.

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    8 years ago

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    StorAmerica M.

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    5 years ago

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    StorAmerica M.

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    4 years ago

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    13 years ago

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    5 years ago

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    StorAmerica M.

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    9 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Easy online reservation and check in for storage. Customer service was nice and helpful when answering questions.

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    6 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - SecurCare Self Storage

    Review Highlights - SecurCare Self Storage

    I did a lot of research and went to visit many places before choosing All American Self Storage.

    Mentioned in 7 reviews

    Read more highlights

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    Home Avenue Storage - Row of storage units

    Home Avenue Storage

    (11 reviews)

    City Heights

    I first came a cross this business by living directly across the street, of course at that time it…read morewas under a different management. This year, as I was preparing to move I began to yelp around to find a storage unit complex that would meet my needs. I did not have to look far, the first place that popped up was this business! I said to myself, "hey, why not?" First, I called to inquire about how to get started and if I would be able to get a Dollie. I can not remember who I spoke to directly but she was extremely helpful. Later on that day, I went online just to see how big these units were and the pricing; there happened to be an online special going on for the unit size that I was searching for. I filled out all my information online & paid for my storage unit, it took me less than 10 minutes and I received confirmation in my email immediately. A few days passed by before I actually went into the office but when I finally did, I finished up paper work which consist of an agreement of what I can put in storage, a copy of my ID, and if I wanted another individual's name listed or not; the basic stuff. This is the first time I have ever rented a storage unit and so far it has been a very good experience for me. The ladies at the front office counters are extremely nice! I come in, sign in on the log with my name, time, and storage unit no. Then I am given the red keychain with the key that allows me to open my storage unit door (they're listed in Alphabetical Order then each door has a number assigned). After I am done, I proceed back to the office to return the key & check out. One time, there was a sign on the door that said "back in 5 minutes" I ended up dropping the red keychain with the key in the mail slot since there was also a sign that said I could do that. So far, I am very happy with the services here and I will continue to keep my belongings here as long as I need them to be in storage.

    So I was very happy that the new owners had turned a leaf for this place, So much I referred my…read morefamily member to rent a storage because of the great prices and new hours, I was wrong - Military members- do not rent here -beware!! When you go to sign someone up on your storage, place them on your account, state that they are authorized to access your belongings and manage that account..... it does not mean anything!!!!! We lost the key to the storage right after we moved everything in as we were getting ready for a deployment, we were told by Maureen that we would be able to gain access to the storage no problem and she would even waive the 15.00 fee to open it up for us -one time only. All we had to do was call her ahead of time so that she could have the tools needed to open the lock. My son went to gain access (also was placed on the account) to the storage and the gal turned him away,not Maureen but another woman claiming not to know anything about this arrangement. Picture this- this was not a simple drive over, it is 100 degrees outside, you have a vehicle full of items that needed to go in and it is 40 minutes before they close. Also you are paying over 200.00 a month and for same strange reason, our name on the account means nothing? we cannot have access? What changed ? We are told we now have to have our service member send a copy of their id card to them. A fax copy. lets think about this now, while deployed over seas, who can easily do this? no one i know of. I mean floating n the middle of the gulf, send a fax... it is down right stupid. so this storage is being paid for and with no real resolutions to gaining access. What a huge disappointment as I recommended my family here. The only time they tried to rectify this was AFTER we closed the storage and AFTER i wrote this YELP, they could not give a far fig newton about this until then. I am embarrassed and disgusted the way this has turned out. The gal (Lori) that answered the phone tried to say that the law requires,, etc etc. Well then why would we waste time on adding people to the list of people able to handle the account and have access to the storage if it doesn't mean anything when we need to get access. I will not recommend this place EVER again and for the hassle I wont be coming back. As soon as our family member returned we got his things out of hostage from Super Storage, Poor business practice and they do not stand by their word. Nowadays may not seem like much to some people but to me it means more than my weight in gold.

    Rocket Self Storage

    Rocket Self Storage

    (2 reviews)

    Absolutely horrible to deal with. I went online Tuesday and made a reservation for a unit starting…read moreon Saturday. I put in all my information, including payment information. In two days they called me 6 times. The two times i answered, I was told the reservation didn't mean they would have a unit for me. Which flies in the face of the word reservation. The only way I could know I would have a reservation would be to do an immediate move in and start paying today. After work I tried to call them and figure out what was going on and was disconnected twice before talking to someone. Would definitely not recommend. Not sure why they offer "move in" or "reservation" on their website if the reservation doesn't actually reserve anything. There is no one on site - ever, to talk to.

    Loyal tenant since June 2020, never late on rent…read more I am ready to call the police - these people have locked me out of my unit, are not returning my calls and emails, and forcing me to cancel clients and lose full days of work because I can't access my business equipment. We were not notified, contrary to what "Chaise" claims in his response to my review. After reaching out to them, we were told, "Tough luck," and will not receive financial reimbursement nor do we have a timeframe of when this will be fixed. Also, the units are infested with bugs (I have an indoor unit), which previous notifications to management were ignored, and they raise the rent every 5-6 months. Furthermore, they no longer offer 24/7 access - I found this out last night when I went to retrieve my items the first time.

    SecureSpace Self Storage Spring Valley - SecureSpace Self Storage in Spring Valley, CA.

    SecureSpace Self Storage Spring Valley

    (65 reviews)

    So I have only been at this place since November 2025....only reason I choose this place was there…read morewas a promotion. First 3 months $60. Since I have been there I have had the initial increase to $138....now it has jumped to $202. I have contacted them today to see why it has jumped in price only to get the answering service. I will definatly move my things. No NOTICE of the hike. NOT RECOMMENDEFD at ALL.

    There was a special in September 2024 for 5x10 for the first 2 months of rent $88.00. 5x10 for…read more88.00? I will take it. Then in November 2024, the rent up to $100.00. Okay? Why? oh yeah "As part of our ongoing commitment to providing top-quality storage solutions, we periodically review and adjust our pricing to align with industry standards and ensure the continuous enhancement of our facilities and services." That is why. Then came January 2025, rental rate shot up to $144.00. what the heck? Then two days ago, I just received another notice "Dear Gloria We hope you're finding your storage unit at SecureSpace Self Storage both convenient and secure. As part of our ongoing commitment to providing top-quality storage solutions, we periodically review and adjust our pricing to align with industry standards and ensure the continuous enhancement of our facilities and services. We're writing to inform you of a necessary adjustment to the rental rate for your unit #E****. Starting August 1, 2025, the monthly rent for your space will be $161.00. This change ensures that we can maintain the high standard of service you expect from us." That is some BS y'all. I'm done.

    SecurCare Self Storage - selfstorage - Updated May 2026

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