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Pacific Highway Storage

4.3 (51 reviews)
Open 9:00 am - 6:00 pm

Services - Pacific Highway Storage

Self storage

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Ask the Community - Pacific Highway Storage

Review Highlights - Pacific Highway Storage

But then I mentioned that I saw a promotion online and Ken said they were all out of those specific sizes.

Mentioned in 10 reviews

Read more highlights

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Kettner Self Storage

(9 reviews)

Middletown

One of best storage units I've rented. Marina is great; very personable and knowledgeable…read more Thank you for your response. Update: Might I add that I have used many, many storage units throughout California for over 40 years. This place tops the list, even at today's prices. Always kept clean and accessible so you're confident that your 'life's treasures and memories' are kept safe and secure. One less thing to worry about right?! Thanks again, Marina the Multitasker, for helping me move forward towards my new senior life.

I rarely leave reviews, but I feel it's important to share an honest experience for anyone…read moreconsidering storing their personal belongings here. I was informed by Kettner Storage that my lock was allegedly loose, and without my authorization, they placed their own lock on my unit. While I understand security protocols are important, the way the situation was handled afterward was incredibly disappointing and unnecessarily difficult. I live far from the facility, and with the cost of gas and time, I sent my assistant to simply check the unit. Despite calling from the phone number listed on my account -- the same number they have previously used to contact me regarding payments and account information -- my assistant was denied access because they refused to provide the key to the lock THEY placed on my unit. After multiple calls with the supervisor, confirming my identity over the phone, acknowledging who I was, and having my account information in front of them, they still insisted I personally drive down with my physical ID to access my own belongings. What made this more frustrating was being told "not to take it personally," when the reality is that this caused a very personal inconvenience involving my time, travel, expenses, and stress. There were many reasonable solutions that could have been offered: * Allowing me to email a copy of my ID for verification * Adding my assistant temporarily to the account * Verifying identity through the account phone number and information already on file Instead, I was met with inflexibility and what I believe was dishonesty. I was later told that on April 16th I had allegedly been informed that I would need to appear in person with ID to access the unit. That conversation never happened. The discussion on that date was regarding adding my card to autopay. For people who store important belongings -- especially if you travel frequently, live far away, or may need emergency access through a trusted assistant or family member -- this is something to seriously consider. If a lock issue occurs and you cannot physically appear immediately, accessing your own belongings may become extremely difficult. Storage companies should not only provide security, but also professionalism, honesty, hospitality, and practical solutions for their customers. Unfortunately, that was not my experience here. I truly wish I could leave zero stars, but one will have to do.

Two Men Will Move You - Two Men Will Move You has been moving San Diego since 1972

Two Men Will Move You

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Middletown

This has proven to be a professional moving company that is honest and has fair prices. I've moved…read morewith them twice in the past three years and both times I've been pleased with their services. I have read that a few people on yelp have had bad experiences with them, but that seems to be the minority. From what I've read there are very specific instances of people being upset about broken items and the replacement process or results not up to par with the customers expectations. But from what I've experienced the movers both times were very careful with my items and thorough in wrapping all my furniture in padding blankets and protecting my old and new house with flooring and wall covers. I'm not discounting other people's experiences or saying that they didn't happen, I just think that these were one off cases. For a moving company with so many satisfied customers and a long track history in the local area they have very competitive prices. I did market research prior to both moves and found the majority of moving companies charge at least $10 or more an hour per mover. So for a move that requires three movers at $10 an hour each, that's a $30 savings each hour. And each of my moves have taken at least six hours, that's at least $180 savings right there. Now this math doesn't take into account extra fees that each moving company seem to have, such as fuel and driving time, but out of all the moving companies I called all of those fees were very similar and perhaps standardized? Between the reviews I read on yelp and the pricing research I've done with each move, this company won my bid twice.

Hello everybody, Just to let you know these guys are absolutely fantastic. I spoke with a…read morerepresentative named Nicole. And oh my gosh her costumer service skills were way beyond top notch. So friendly and very helpful,professional, and knowledgeable and very well spoken. I can just keep writing but take my word for it try them and you will not be disappointed on your choice. Budget friendly great value for the dollar. Thanks so much for your help Nicole. I wish everyone had the same professionalism as you.Take care and be safe and stay healthy.....God Bless

Morena Storage - Morena Storage 908 Sherman St. San Diego, CA 92110 619-299-4444 http://MorenaStorage.com

Morena Storage

(228 reviews)

Linda Vista

I've had a great experience with this storage facility--honestly worry-free from start to finish…read more The property is clean, well-lit, and feels very secure, which made me comfortable from day one. Parking areas are clean and easy to access, and amenities like dolly carts are readily available, which made moving items in way easier than expected. All of my questions were answered clearly and precisely, and the office staff was excellent. Jovahna in particular made the paperwork and move-in process simple and straightforward. Everything was organized, professional, and stress-free. I would absolutely recommend this facility and will be referring others.

WARNING BAIT AND SWITCH !…read more Back in February, I went to go rent a unit at this location of Moreno Storage for $34 a month for a 4 x 5' unit. I have no issues until recently. I received the letter that you can see attached that they were going to increase my cost per month for this unit to $101 a month. I completely understand that they may have the legal right to do this but then I think everyone should know about it as I'm trying to let people know that if you rent from them and even a short period of three months, they'll play the bait and Switch game. If that increased my rent by $30 a month I would've been upset but not enraged. In this world, you should be building trust amongst customers, but when you do things like this, how can they trust you or am I just collateral damage that doesn't matter to you? Every single one of their customers should know this, especially if you're getting a unit that you think is at a good price, but the real reason is they're gonna triple it and say that that's the market rate which by the way I checked and that's not the market rate for a 4 x 5Ft anywhere in San Diego. I've included another image which is a screenshot from A1 Storage another provider in the area and as you can see from the image there is a promotional rate. It's states that actually mine never stated that with Marina and their normal cost for a 7 x 5foot unit is $98. That's the market rate and they're saying the market rate is $101 for a 4 x 5 to me this is price gouging. I'm glad Yelp doesn't remove reviews like Google does because they removed my last review about them on Google, which is what they do to all bad reviews so they can try to keep a good standing shame on Google for that.

Pacific Highway Storage - selfstorage - Updated May 2026

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